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Arbutus Grove Motel

Certificate of Excellence
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1182 East Island Highway, Parksville, British Columbia, Canada
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Arbutus Grove Motel
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Arbutus Grove Motel
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94 reviews from our community

Traveler rating
    67
    20
    5
    1
    1
See reviews for
19
41
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (20)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (7)
All months
Sidney, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a quaint, circa late '60's motel, tastefully decorated, very clean, has comfortable beds and pillows, and is amazingly soundproof. You'd never know it was next to a highway! Great value for a known Vancouver Island vacation destination area. If you're a fuss-pot who expects the Hilton or the most recent reno look from HGTV, then be irrationally picky... More 

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Victoria, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 19, 2015

Convenient location. Convenient access to room. Convenient check out (receipt issued at check in). OK accommodation of one large, clean room with Q bed, fridge, microwave and coffee machine. Large standing fan in the corner. There was an entertainment centre (TV etc.), wifi and alarm clock. It was quiet at this time of the year despite being beside the main... More 

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Victoria, Canada
1 review
5 of 5 stars Reviewed March 6, 2015

This little place is a hidden jem conveniently across from the high priced resorts. A room can not possibly any cleaner. Older, yes, but the reno's bring it up to date.All smoking is outside and parking is great. The managers are very respectful and courteous. As for any fowl odors( pot), there none to speak of. In this day and... More 

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Nanaimo
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 14, 2014

Stayed here for one night as we had Christmas party to attend in Parksville. Motel is too highly rated on this site. It simply is no better than any others in it's price point and is not even remotely comparable to the resorts in the area. We were given a non-smoking room that clearly had been smoked in. It stunk.... More 

Was this review helpful? Yes 1
Jackie A, Owner at Arbutus Grove Motel, responded to this review

I guess the reason we have so many excellent reviews is because of the following: We are great value for the money, we have no stairs and parking right in front of your door for convenience, we are exceptionally clean, we provide all the amenities of the big hotels such as free high speed wireless internet, we have High Definition... More 

Turner Valley, Canada
Top Contributor
85 reviews 85 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 16, 2014

We stopped in Parsville and stayed at our favorite motel. This motel is a gem, and don't let being near the road put you off. You can't hear the traffic once you are inside the room. You get to park right outside your door, very handy to bring in all of your luggage. We were first helped by the staff,... More 

Was this review helpful? Yes 1
Jackie A, Owner at Arbutus Grove Motel, responded to this review

It is always a pleasure to have you stay with us at our Motel. It is great to hear excellent reviews from customers that stay with us regularly. These reviews mean so much especially to our staff that work so hard to make your stay as enjoyable as possible. We are thankful to you for taking the time to let... More 

Duncan, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

The staff were very friendly and accommodating. We stayed in room 110.The room was very clean and quiet. After spending a few days at a resort with less than great beds, the bed here was very comfortable. If you are looking for a reasonable priced, clean, quiet room with a kitchenette and a great bed this would be the place.

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for taking the time to write this very kind review of our Motel. We are so happy you enjoyed your stay with us and hope you come back for a return visit some time soon. More 

Parksville
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 27, 2014 via mobile

What a Gem the Arbutus Grove Motel is!! Staff 5 Star Room nice and welcoming. Super Clean Spotless older Motel but cleaner inside and out as a 5 star large chain hotel. Fresh clean soft sheets and linens. We had room 109 which had 1 Queen bed and 2 doubles one double in a separate bedroom. Quiet no noise heard... More 

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thanks so very much for writing this excellent review of our Motel. It is so appreciated. Yes my staff are excellent and are ready to help you make your stay as enjoyable as possible. It is great to hear that their hard work is being noticed. Thank-you so much. More 

Thedford, Ontario
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 12, 2014

We were pleasantly surprised when we arrived at this roadside motel.We were early but the manager allowed us to occupy one of our three rooms until the other two were cleaned,The rooms were bright clean and roomy.One thing this motel had was grab bars in the tubshower/ most hotels didn't offer this simple option.Well worth the price and my 85... More 

Was this review helpful? Yes 3
Jackie A, Owner at Arbutus Grove Motel, responded to this review

We are happy to hear you were happy with your stay and hope you can come back soon. Yes our grab bars have been a help to our senior customers. We receive great comments on all our amenities and nice to hear your appreciation of them. More 

Calgary
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

My wife and I wanted a room with kitchen as a base for our 5 day exploration of Parksville. Based partly on previous tripadvisor reviews, location and price we chose Arbutus Grove. Arrived, met the friendly staff and went to our room. It was so clean, nice and cool and my favourite cook was totally content with the kitchen set... More 

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

So glad to hear you enjoyed our great little city of Parksville and were so happy with our Motel. We hope you come back and stay with us again soon. Thanks for choosing us. More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 25, 2014

We came to the Island for a fishing trip but arrived a day early to meet up with friends and that four of us stayed at this Motel. Looked like any typical Motel from the road but we asked the staff if we could see a room before making a decision. The lady was more than happy to accommodate our... More 

Was this review helpful? Yes 4
Jackie A, Owner at Arbutus Grove Motel, responded to this review

We really appreciate you taking the time to let everyone know about our little Motel. Our staff works hard to make your stay as enjoyable as possible and we are so happy to hear that it is appreciated. Looking forward to your next visit with us. More 

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