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Arbutus Grove Motel

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1182 East Island Highway, Parksville, British Columbia, Canada
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Arbutus Grove Motel
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Arbutus Grove Motel
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103 Reviews from our TripAdvisor Community

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Traveler rating
    75
    20
    5
    1
    2
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21
45
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (24)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (7)
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Chicago, Illinois
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived around midnight, having suffered through flight delays and traffic, and were exhausted. Ready for a good nights sleep, I went to check-in----and was told the motel had us scheduled for the previous night, for one night rather than two, and the motel was now completely booked. In most other circumstances, this mix-up would be the beginning of a... More 

Was this review helpful? Yes 1
Cortes Island, Canada
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This motel has so much to offer guests, to name a few, good pricing, location, cleanliness, great customer service, and fairly quiet. My husband and I stayed here en route to Victoria to break up the road trip and visit with friends and relatives. We like the privacy of coming back to our own place at the end of busy... More 

Was this review helpful? Yes 1
Port Moody, Canada
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a week ago because of the trip advisor reviews and the motel I usually stay at is getting a little too rundown. I wasn't disappointed. The room has obviously been recently renovated and was spotlessly clean. The motel was full when I stayed here but was still very quiet. This will be my new accommodation of choice whenever... More 

Was this review helpful? Yes 2
Victoria, British Columbia, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two friends and I were on a cycling trip and needed a place to stay with 3 beds. This motel was perfectly situated on our route. I made the arrangements for a very late check in and all went off perfectly. The pleasant surprise was the awesome room. Updated and clean with two doubles in one room and a 3rd... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I just have to say how much I enjoyed my stay here! I was here for a total of 15days for work and I loved every second. It was clean, pet friendly, staff were awesome! I will 100% stay here again and recommend highly. Great job!!!

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for the excellent review of our little motel. My staff and I really appreciate your comments. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Driving by this small privately-owned motel, we noticed it was freshly painted and the grounds looked well kept. Since we were looking for ONLY a good night sleep, with the fancy amenities such as exercise room, pool and hot tub, we decided to, "take a chance" and check this inexpensive-looking motel out. WOW! It's too bad this owner's, "park-car-in-front-of-your-room motel"... More 

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

I am as impressed with your review as you were with our motel. Thank-you so much for taking the time to let others know about us. We hope to see you again soon. More 

Victoria, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

The room was very clean, especially the bathroom. Surprised that it had a fridge and microwave and 2 beds. They were flexible on checkout time and we got our keys early due to a later arrival from visiting friends.

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for this great review. We appreciate you taking the time to let others know that you enjoyed your stay with us. I hope to see you again soon at our little motel. More 

Vancouver, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed May 20, 2015

My husband booked this motel through bookings.com. He received his confirmation and thought that all was good, but it wasn't. He received a call from a woman at the motel claiming that they were overbooked and that his reservation was cancelled. No adequate apology or reason was given. He was not offered any compensation and we were left to scramble... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Sorry for your trouble. I will check into this and fix the problem. Thank-you for letting me know. More 

Salt Spring Island, B.C.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 19, 2015

In order to attend a Wedding, we needed a place to stay in Parksville. Our usual choice in that area had been Tigh-Na-Mara Resort but our last stay there was quite disappointing, so we consulted Trip Advisor and found The Arbutus Grove Motel. The reviews were very good and it seemed that the price was reasonable. We were not disappointed.... More 

Was this review helpful? Yes 3
Jackie A, Owner at Arbutus Grove Motel, responded to this review

This is one of the best written reviews we have ever had and we so appreciate you taking the time to write this for us. I cannot thank-you enough. It is so rewarding to have our hard work appreciated. Thank-you, thank-you, thank-you. More 

Sidney, Canada
1 review
5 of 5 stars Reviewed April 5, 2015

This is a quaint, circa late '60's motel, tastefully decorated, very clean, has comfortable beds and pillows, and is amazingly soundproof. You'd never know it was next to a highway! Great value for a known Vancouver Island vacation destination area. If you're a fuss-pot who expects the Hilton or the most recent reno look from HGTV, then be irrationally picky... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for your great review. We always appreciate our customers who take the time to let others know about our Motel. I should let you know that you can also exit the motel from the back. Just a little back road that takes you to the light and makes it easier to exit if the traffic is busy. Hope to... More 

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