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Arbutus Grove Motel

Hotel website
1182 East Island Highway, Parksville, British Columbia, Canada
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Best prices for: 1 room 1 guest
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Arbutus Grove Motel
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Arbutus Grove Motel
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98 reviews from our community

Traveler rating
    70
    20
    5
    1
    2
See reviews for
21
43
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (24)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (7)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Driving by this small privately-owned motel, we noticed it was freshly painted and the grounds looked well kept. Since we were looking for ONLY a good night sleep, with the fancy amenities such as exercise room, pool and hot tub, we decided to, "take a chance" and check this inexpensive-looking motel out. WOW! It's too bad this owner's, "park-car-in-front-of-your-room motel"... More 

Was this review helpful? Yes 1
Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was very clean, especially the bathroom. Surprised that it had a fridge and microwave and 2 beds. They were flexible on checkout time and we got our keys early due to a later arrival from visiting friends.

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for this great review. We appreciate you taking the time to let others know that you enjoyed your stay with us. I hope to see you again soon at our little motel. More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

My husband booked this motel through bookings.com. He received his confirmation and thought that all was good, but it wasn't. He received a call from a woman at the motel claiming that they were overbooked and that his reservation was cancelled. No adequate apology or reason was given. He was not offered any compensation and we were left to scramble... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Sorry for your trouble. I will check into this and fix the problem. Thank-you for letting me know. More 

Salt Spring Island, B.C.
Contributor
11 reviews 11 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

In order to attend a Wedding, we needed a place to stay in Parksville. Our usual choice in that area had been Tigh-Na-Mara Resort but our last stay there was quite disappointing, so we consulted Trip Advisor and found The Arbutus Grove Motel. The reviews were very good and it seemed that the price was reasonable. We were not disappointed.... More 

Was this review helpful? Yes 1
Jackie A, Owner at Arbutus Grove Motel, responded to this review

This is one of the best written reviews we have ever had and we so appreciate you taking the time to write this for us. I cannot thank-you enough. It is so rewarding to have our hard work appreciated. Thank-you, thank-you, thank-you. More 

Sidney, Canada
1 review
5 of 5 stars Reviewed April 5, 2015

This is a quaint, circa late '60's motel, tastefully decorated, very clean, has comfortable beds and pillows, and is amazingly soundproof. You'd never know it was next to a highway! Great value for a known Vancouver Island vacation destination area. If you're a fuss-pot who expects the Hilton or the most recent reno look from HGTV, then be irrationally picky... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for your great review. We always appreciate our customers who take the time to let others know about our Motel. I should let you know that you can also exit the motel from the back. Just a little back road that takes you to the light and makes it easier to exit if the traffic is busy. Hope to... More 

Victoria, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2015

Convenient location. Convenient access to room. Convenient check out (receipt issued at check in). OK accommodation of one large, clean room with Q bed, fridge, microwave and coffee machine. Large standing fan in the corner. There was an entertainment centre (TV etc.), wifi and alarm clock. It was quiet at this time of the year despite being beside the main... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thanks for taking the time to write your review. We really appreciate your comments. Thank-you for staying with us and hope to see you again soon. More 

Victoria, Canada
1 review
5 of 5 stars Reviewed March 6, 2015

This little place is a hidden jem conveniently across from the high priced resorts. A room can not possibly any cleaner. Older, yes, but the reno's bring it up to date.All smoking is outside and parking is great. The managers are very respectful and courteous. As for any fowl odors( pot), there none to speak of. In this day and... More 

Was this review helpful? Yes
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for this excellent review. We work hard to make your stay enjoyable so we really appreciate your feedback. Hope to see you again soon. More 

Nanaimo
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2014

Stayed here for one night as we had Christmas party to attend in Parksville. Motel is too highly rated on this site. It simply is no better than any others in it's price point and is not even remotely comparable to the resorts in the area. We were given a non-smoking room that clearly had been smoked in. It stunk.... More 

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

I guess the reason we have so many excellent reviews is because of the following: We are great value for the money, we have no stairs and parking right in front of your door for convenience, we are exceptionally clean, we provide all the amenities of the big hotels such as free high speed wireless internet, we have High Definition... More 

Turner Valley, Canada
Top Contributor
85 reviews 85 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 16, 2014

We stopped in Parsville and stayed at our favorite motel. This motel is a gem, and don't let being near the road put you off. You can't hear the traffic once you are inside the room. You get to park right outside your door, very handy to bring in all of your luggage. We were first helped by the staff,... More 

Was this review helpful? Yes 1
Jackie A, Owner at Arbutus Grove Motel, responded to this review

It is always a pleasure to have you stay with us at our Motel. It is great to hear excellent reviews from customers that stay with us regularly. These reviews mean so much especially to our staff that work so hard to make your stay as enjoyable as possible. We are thankful to you for taking the time to let... More 

Duncan, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

The staff were very friendly and accommodating. We stayed in room 110.The room was very clean and quiet. After spending a few days at a resort with less than great beds, the bed here was very comfortable. If you are looking for a reasonable priced, clean, quiet room with a kitchenette and a great bed this would be the place.

Was this review helpful? Yes 2
Jackie A, Owner at Arbutus Grove Motel, responded to this review

Thank-you for taking the time to write this very kind review of our Motel. We are so happy you enjoyed your stay with us and hope you come back for a return visit some time soon. More 

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