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Sunrise Ridge Waterfront Resort

3.0 of 5
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1175 Resort Drive, Parksville, British Columbia V9P 2E3, Canada
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Sunrise Ridge Waterfront Resort
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147 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • All months
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  • Mar-May only
    (26)
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British Columbia, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were part of a wedding in Parksville and the Bride had sent out suggestions for hotels. We chose Sunrise Ridge because the pool looked great. We booked on line and I called the day before to see about early check in. No problem. From start to finish the staff was incredible. So helpful, friendly and warm. Our room was... More 

Was this review helpful? Yes 1
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hello Nicole G07, Thank you so much for reviewing our accommodations on trip advisor. At Sunrise Ridge we work very hard to provide great customer service and top notch accommodations. It is great to hear that you feel we are meeting those standards. The wedding was beautiful, and we appreciate very much that the bride and groom chose Sunrise for... More 

Victoria, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and clean. No restaurant. No ice machine. Close to town. Nice large rooms. This used to be a time share and has been converted. Nice little kitchen in most rooms. Access to a very small and rocky beach.

Was this review helpful? Yes 1
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Good day, Thank you for taking the time to review our accommodations on Trip Advisor. I would like to clarify however that we are not a "converted time share" property. The condo units in our 8 year old complex have always been fractionally or wholly owned, with most taking part in the Rental Program that is currently administered through a... More 

Calgary
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked very last minute and were able to get a one bedroom suite with a very large balcony facing the front of the resort. The portable AC unit and the fan the resort staff provided was enough to to keep the suite quite cool. The resort pool and the resort overall is very nice and the staff are very... More 

Was this review helpful? Yes
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Thank you so much for the positive feedback on your recent stay with us. We are so happy that you enjoyed your stay and we were able to provide you with what you were looking for. We hope to welcome you back again! Sincerely Robynne Shaw General Manager More 

London
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago

I booked this resort specifically because it mentioned that they could arrange tours, which I was keen on, travelling from the UK. When I got there they suggested I looked on the Internet to find a tour. The third staff member I spoke to did know a company that did tours but not for solo travellers. There is no public... More 

Was this review helpful? Yes 1
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hello, Thank you for providing feedback on your stay. I understand that these things must have been frustrating for you. I believe that you had tried to rent a car through one of the local car rental companies, and when you informed them you would be travelling to Horne Lake Caves, they confirmed that they considered this to be "off... More 

Vancouver Island, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A Resort should make you feel as though you're actually staying at a Resort, and that's just what Sunrise Ridge does. My wife and I recently completed a long-stay at Sunrise Ridge, and have only good things to say about our experience. Our suite was very nicely decorated, with high-end furnishings and artwork, and was fastidiously clean as well. Its... More 

Was this review helpful? Yes
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Good Day, We appreciate your kind words and that you have taken the time to share your experience with other travellers. Our team works hard to provide you with the best experience we can, and I will be sure to pass on your comments to them. We look forward to your next visit with us! Sincerely Robynne Shaw General Manager More 

common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you are expecting AC,, do not go here. They have a portable one in the living room, if you leave that space, or want to sleep comfortably in your room, this is not the place for you. As guests, you are allowed to bring alllll your friends to the pool for free. This was not mentioned when we checked... More 

Was this review helpful? Yes 2
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Good Day, Thank you for taking the time to provide feedback regarding your recent stay with us. Please know that we take all feedback seriously. As you’re aware, we’ve had an extremely hot start to our summer and in some isolated cases it’s taxed the A/C units in the rooms. This is not generally the case though and the vast... More 

Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a pleasant surprise! We called ahead for an air conditioned suite and when we arrived we were in the most palatial suite with a jacuzzi tub, full kitchen, king bed and direct access to the pool. The staff are top notch and the service definitely exceeded my expectations. We are a family of 4, 2 daughters 10 and 12.... More 

Was this review helpful? Yes
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Thank you so much for sharing your positive experience at Sunrise Ridge. We are delighted that you had such a great stay and look forward to seeing you again! Sincerely Robynne Shaw General Manager More 

Victoria, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

What an amazing place. We stayed in a 3 bedroom watervilla. Perfect view, spotlessly clean, modern and very comfortable beds. Staff were amazing. Sunny pool area. Couldn't fault anything at all and cant wait to return.

Was this review helpful? Yes 1
TrueKeyHotels, Director of Sales at Sunrise Ridge Waterfront Resort, responded to this review

Hi Hazel, Thank you for the great review! The waterfront villa's definitely help for an amazing experience. I am so glad you enjoyed your stay and it was a pleasure having you at our Resort. Cheers, Katie Wallace, Director of Sales & Marketing More 

Fort Saskatchewan, Canada
1 review
5 of 5 stars Reviewed June 12, 2015

We have just returned from a 2 night stay in the beautiful Sunrise Ridge Waterfront resort. The hotel is in a very quiet location with access to the ocean. The suite was beautifully decorated, the deck was amazing and offered a view of the ocean and the grounds were meticulously maintained. The staff was most accommodating and I\we would definitely... More 

Was this review helpful? Yes
TrueKeyHotels, Director of Sales at Sunrise Ridge Waterfront Resort, responded to this review

Thank you so much Deb for the wonderful review of our Resort! I am glad you enjoyed your stay and that you would recommend us :) Cheers, Katie Wallace, Director of Sales & Marketing More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

We have just returned from a wonderful weekend getaway to Vancouver Island. We stayed here by chance and would definitely return and will recommend this place to our friends and family. The room we stayed in was a self contained condo, beautifully decorated, meticulously clean and very comfortable. The surroundings are beautiful - we had a lovely ocean view and... More 

Was this review helpful? Yes 1
TrueKeyHotels, Director of Sales at Sunrise Ridge Waterfront Resort, responded to this review

Hi Laura, Thank you so much for taking the time to write such a nice review and for mentioning our great staff! Glad to hear you had a memorable weekend at our Resort and we hope to see you again. Cheers, Katie Wallace, Director of Sales & Marketing More 

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