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BEST WESTERN PLUS Barclay Hotel

3.0 of 5 4277 Stamp Ave., Port Alberni, British Columbia V9Y 7X8, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Barclay Hotel
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BEST WESTERN PLUS Barclay Hotel
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174 reviews from our community

Traveler rating
    73
    77
    17
    3
    4
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53
47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Toronto, Canada
1 review
4 of 5 stars NEW

A lot of construction happening on the 4th floor. First my door was ajar when I arrived. Then there was noise (drilling and talking) the next morning which disrupted my sleep. I did mention both instances to the front desk. The GM did come up to my room shortly after check in about the door (which I appreciated), however the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Maliesa, Let me start by thanking you for reviewing your recent stay at our property on TripAdvisor. With our current guestroom renovation well under way I am sure that the improvements will definitely meet your expectations if your travels bring you back to the Alberni Valley. We have reconfigured our rooms so the majority of business type rooms are... More 

Calgary, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Port Alberni for a memorial service and were so pleasantly surprised by the BW Barclay. It was really clean, the staff were amazing and the location was perfect for us. There is lots of parking and everything was so user friendly. The price was fabulous for a suite. I would definitely stay here again and recommend it... More 

Was this review helpful? Yes 1
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Deb, Thank you for the review on TripAdvisor regarding your recent stay at our property. I am sorry that you couldn’t visit us under better circumstances; please accept my condolences. I am glad that our property pleasantly surprised you and we met your expectations during your stay. Although we will always have that commitment to continually improve our product... More 

Canmore, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a recent weekend, a travel disruption forced us to make an unscheduled stop in Port Alberni late in the day. We were very happy to be able to stay at this excellent hotel. Pride of ownership is very evident, and the staff are exceptionally friendly and helpful. We stayed in a pet-free room which was impeccably clean and quiet,... More 

Was this review helpful? Yes
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Karen and Jon, Thank you for the review on TripAdvisor regarding your recent stay at our property. I am glad that although your travel was disrupted you enjoyed your stay with us during the unscheduled stop in Port Alberni. It is our goal at the BEST WESTERN PLUS Barclay Hotel and we take great pride to bring the level... More 

Vancouver, B.C.
Top Contributor
56 reviews 56 reviews
39 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a nice hotel in a good location. the staff was very friendly and helpful. we had our puppy and they were very helpful and playful with her. Rooms are nice and beds are comfy. Lots of parking there for ease of use. Port Alberni is a nice quiet town. Beautiful drive to get there.

Review collected in partnership with Best Western

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BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear pepsipeople, Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests. Many of our staff are dog owners themselves and greatly... More 

Ottawa, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travelled to Port Alberni to check out the area. Stayed at Best Western and were delighted by the warm welcome we recieved at the BW Barclay. John at the front office is the perfect front office person - welcoming, informative, easy to talk to - a very warm welcome to our stay. The hotel itself was nice looking with... More 

Was this review helpful? Yes
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear askelly 25, Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests. We are happy to hear you enjoyed your stay... More 

Canada
1 review
5 of 5 stars Reviewed January 6, 2015

We recently stayed for one night in a two queen suite, the room was clean, spacious, and the bed and pillows very comfortable, we tried to stay an extra night we enjoyed it so much, but were not able to due to the size of our dog (25 lbs maximum allowed, he was kennelled the night before). We checked into... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Amanda Z, Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests. We are happy to hear you enjoyed your stay... More 

Palo Alto, California
1 review
5 of 5 stars Reviewed December 29, 2014

Some say it's "NOT WHAT YOU SAY...ITS WHAT YOU DO!!! Peter owner and operator of the Best Western Barclay does just that... every time. Peter along with the support of his entire staff go above and beyond to pursue excellence. I have some pretty significant needs being Paralyized and in a wheelchair. I'm seriously not one to hand out 5... More 

Was this review helpful? Yes
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Michael, Thank you for your response and kind comments on TripAdvisor detailing your experiences at our hotel. Guest feedback is essential in our business to make sure that we are on the right path and bringing issues to our attention so we can fix them for the future. Even though you rated us highly, rest assured we will continue... More 

1 review
5 of 5 stars Reviewed December 27, 2014

Had the pleasure of staying at the Best Western in Port Alberni over the Holidays! The rooms were great and the service spectatular! Although Restaurant was closed Christmas day the staff went above and beyond to ensure a great stay! Thanks for everything!

Was this review helpful? Yes
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Chad H, Thank you for taking the time to fill out this Tripadvisor review and thank you for choosing the BEST WESTERN PLUS Barclay Hotel as your accommodations during the Christmas season. We are very pleased you enjoyed your stay with us and hope you had a wonderful holiday in Port Alberni. Again thank you for taking the time,... More 

Parksville, Canada
1 review
5 of 5 stars Reviewed December 27, 2014

we had a room on the second floor with two double beds. Generous sized room with a small fridge (great for our wine) The front desk clerk was very welcoming and clear with her information. We will be staying there again next Christmas

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Liz H, Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests. Christmas is a special time to be staying in... More 

Vancouver, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 9, 2014

No complaints at all about this hotel. Comfortable beds, clean rooms and good shower pressure. Decent little fitness room and hot tub in the basement for those cold months. The resaurant is also quite good with friendly service. During our last stay, there was a xmas tree competition in the lobby, which added some fun holiday spirit and decor. Would... More 

Was this review helpful? Yes
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear vancouverkitty, Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests. We are happy to hear that you enjoyed your recent... More 

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Additional Information about BEST WESTERN PLUS Barclay Hotel

Address: 4277 Stamp Ave., Port Alberni, British Columbia V9Y 7X8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Port Alberni
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Barclay Hotel 3*
Number of rooms: 86
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Also Known As:
Best Western Port Alberni
Port Alberni Best Western

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