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Sandman Hotel Revelstoke

2.0 of 5
1901 Laforme Blvd | PO Box 2329, Revelstoke, British Columbia V0E 2S0, Canada
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Sandman Hotel Revelstoke
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Sandman Hotel Revelstoke
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160 reviews from our community

Traveler rating
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    56
    47
    28
    12
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52
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orangeville, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I stayed at the sandman for 3 nights March 11-14. We were a little reluctant at first as the price was very cheap per night however we wanted to stay in town and the on mountain hotel was too pricey. The outside of the hotel looks a bit "motelish" but the rooms were great inside. The staff... More 

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Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear Mhurson, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. We are pleased that you enjoyed your stay with us! On behalf of the entire Sandman Hotel team we thank you for staying with us and look forward to welcoming you the next time your travels bring you back... More 

Maroochydore, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 6, 2015

We stayed at the Sandman for 20x nights as part of an extended ski holiday (we still had fun at Revelstoke Mountain, even though we were constantly reminded of the lacklustre snow conditions by many). The room had two Queen beds and was suitable for us. It is an older hotel with some renovations occurring in the river-side section -... More 

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Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear Jaro B, We thank you sincerely for your feedback. We are terribly regretful for the unsatisfactory experience you had, we strive for exceptional customer service and I am sorry that for you we fell short. I would invite you to contact me directly by email at doo_revelstoke@sandman.ca to discuss your concerns in further detail. Sincerely, Lisa Lamothe Director of... More 

Uppsala, Sweden
Top Contributor
81 reviews 81 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 16, 2015

Ok, this is a motel and maybe I'm a little bit over enthustiastic about this place, but we've stayed at a couple of really stinky motels before this. However purely objective (if an opinion can be objective) the beds were really nice and the room clean. Ok, a clean room is basic but there was more of a hotel feeling.... More 

Was this review helpful? Yes 1
Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear thsred, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. We are pleased that you enjoyed your stay with us. On behalf of the entire Sandman Hotel team we thank you for staying with us and look forward to welcoming you the next time your travels bring you back... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 31, 2015

I stayed here numerous times before the best Western opened up behind them. The hotel is quite dated. It is very big but since it used to be two hotels you can walk a very long way to get to the front desk. There is a Denny's attached the food is good but when you are swimming everyone having super... More 

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Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear Jaymen H, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. Thank you for providing valuable feedback in regards to your most recent stay. We are currently renovating our rooms and we would be happy to show you these rooms if your travels bring you back to our area!... More 

Mont Tremblant, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 20, 2015

My wife and two children arrived in Revelstoke at 11 am and decided to check out the hotel we had reserved earlier before heading over to the ski hill. We were assigned room 101, checked out the pool, and told to come back later. When we returned later at 4pm after skiing we discovered that our room had been changed.... More 

Was this review helpful? Yes 2
Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Good afternoon John A, Thank you for your feedback. We regret to hear about the circumstances you have encountered during your visit and would like to extend our sincerest apologies to you. We are constantly striving to provide an exceptional experience for all guests, and we are sorry for you, that we fell short. If your travels bring you back... More 

Burnaby, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 12, 2015

We reserved 2 rooms weeks in advance (called a week before to confirm as well), upon check-in we were informed that although they had 20 room first thing in the morning, they were now booked solid and our rooms were not only not together but in separate buildings. As we were checking in, the desk found out that one of... More 

Was this review helpful? Yes 1
Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Good morning BurnabySavvyMom, Thank you for your feedback. We regret to hear about the circumstances you have encountered during your visit and would like to extend our sincerest apologies to you. I would invite you to contact me directly by email at Doo_revelstoke@Sandman.ca to discuss your concerns in further detail to ensure we resolve any negative experiences you encountered. Lisa... More 

nelson
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 5, 2015

The room We were given because We have a pet first floor. Matt rubber was full of mud. The carpet was not vacuumed it had dog fur embedded into carpet. The duvet covers were dirty with mud marks and dirt on. There were ground in Doritos on the floor by side tables. Bathroom had pubic and human hair in tub,... More 

Was this review helpful? Yes 2
Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Good afternoon Zeniwck, Thank you for your feedback. We regret to hear about the circumstances you have encountered during your visit and would like to extend our sincerest apologies to you. I would invite you to contact me directly by email at Doo_revelstoke@Sandman.ca to discuss your concerns in further detail. Lisa Lamothe Director of Operations More 

Victoria, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed here one night while passing through town during the Xmas 2014 week. Pros: + They take pets. + Nicely located adjacent to the highway and only a minutes drive to downtown. + Rooms nicely appointed with two queen beds, microwave, small fridge, LCD tv... + Front desk staff courteous. They also gave me a small government discount which... More 

Was this review helpful? Yes 1
Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear Mr. Laplante, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. We are pleased that you enjoyed your stay with us. Thank you for providing valuable feedback in regards to parking that will are happy to review and watch out for, in order to improve future guests experiences. On... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

Pro: Right off the highway. Food attached open all night. Door to suite open to outside. Easy to walk dog or smoke. Parking close to door. Inside is way nicer than outside. Cons: outside looks like a dive.

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Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Dear Kayla D, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. We are pleased that you enjoyed your stay with us. On behalf of the entire Sandman Hotel team we thank you for staying with us and look forward to welcoming you the next time your travels bring you... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

we love the sandman hotel and will be back!! We stayed two nights in room 124 it had a comfy couch, nice TV, table to eat dinner on, large automan, nice big comfy bed, clean kitchenette which was perfect for our baby.Best of all we had a great time in the pool and my husband loved the hot tub! got... More 

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Lisa L, Manager at Sandman Hotel Revelstoke, responded to this review

Good afternoon Claire, Thank you for taking the time to complete a review of your recent experience at the Sandman Hotel Revelstoke. We are pleased that you enjoyed your stay with us! It is top priority for us to ensure all of our guests are having a well rounded, positive experience while staying with us and we are very pleased... More 

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