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Mountain Retreat Hotel

38922 Progress Way, Squamish, British Columbia V08 0K5, Canada (Formerly BEST WESTERN Mountain Retreat Hotel)
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Mountain Retreat Hotel
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170 reviews from our community

Traveler rating
    62
    71
    24
    8
    5
See reviews for
69
41
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (35)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (35)
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Nelson
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay if visiting Whistler. Comfy beds, reasonable rates. It is also close to Tim Hortons. Nice for early snack before visiting Whistler. There is an amazing water slide inside, the inside heated pool. SO much fun. Absolutely recommend

Was this review helpful? Yes
MountainRetreatGM, Manager at Mountain Retreat Hotel, responded to this review

Thank you for your review. It is always gratifying for all of us hear to receive reviews from happy guests. We hope to see you again soon. More 

Squamish, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel and I'd recommend it to animal lovers visiting the mountain town of Squamish. After a long journey my raptor was suffering from a sore throat. The helpful clerk at the front desk offered to make him some warm milk and a baby blanket. We were pleasantly surprised to find feather friendly soaps and creams in... More 

Was this review helpful? Yes
MountainRetreatGM, Manager at Mountain Retreat Hotel, responded to this review

Thank you very much for your kind review. As far as I know that is the first eagle we have had as a guest in this hotel! We are all very pleased to hear that you, and your eagle, had a comfortable stay. Hope to see you again soon. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2015

Very nice hotel. Clean, bright rooms. Comfortable beds. Great, quiet location for exploring the area. A short drive to Whistler and a much more economical place to stay. Outside appearance may look dated but rooms are modern.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

St. George, ON
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 29, 2015

I stayed here in March of 2015, while on a business trip to the Vancouver area. We only stayed one night, on a Saturday. There are not a lot of choices for reasonably priced hotels in Squamish and for my money this was a good choice. The staff was very helpful, including assisting me with a problem getting into my... More 

Was this review helpful? Yes 1
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

2 reviews
2 of 5 stars Reviewed March 29, 2015

Room was clean. Sheets were not soft at all. I'm not expecting Egyptian cotton or anything but it helps to have comfy cozy sheets to fall asleep. No breakfast included. Not a big deal but for those who have come to expect it, it was a bit of a surprise especially when other hotels in the area, who charge the... More 

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Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Our goal is to constantly improve, and we appreciate your comments. We wish to apologize for any inconvenience you encountered during your stay and your comments will be shared with the respective departments. I do hope you will give us another try in the future More 

kamloops, Canada
2 reviews
5 of 5 stars Reviewed March 28, 2015

We where treat very well by customer booking and had excellent service during our stay. The restraugt had very good service and excellent food.The pool and hot tub where nice and clean and there was lots of towels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2015

The woman at the front desk was unprofessional and rude. The were numerous complaints by by our hockey team regarding people smoking pot In Their rooms in the hotel and there was nothing done about it. This was happening a couple times of day over the three nights we stayed there. There was a room that parents could have used... More 

Was this review helpful? Yes 1
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Please accept our apology for the inconvenience that you encountered during your stay I have received your review and will investigate this incident personally. Our goal is to provide customer service, and hope every one has a pleasant stay. Your comments will be reviewed and I will contact you personally after talking with the hotel. More 

Vancouver Canada
Top Contributor
60 reviews 60 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 23, 2015

I was up in Squamish for work & stayed here one night. I picked the right place. The people at the front desk were very friendly & helpful. Even though my room was facing the main road it was very quiet and very clean. I didn't use the pool but I did see several people in it enjoying themselves. You... More 

Was this review helpful? Yes
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

British Columbia, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 21, 2015

We booked th the room using airmiles, we wanted to use our winter passss for the Sea To Sky Gondola but unfortunately the weather didn't cooperate. The staff were nice enough and the room was a nice size, clean and the towels fluffy. I would suggest updating the t.v. They haven a restaurant and a a cold wine and beer... More 

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Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Our goal is to constantly improve, and we appreciate your comments. Hopefully, you will have good weather during your next visit and we look forward to you returning. More 

langley, Canada
2 reviews
4 of 5 stars Reviewed March 19, 2015

If you are staying in the Squamish/Whistler area this hotel is one of the best for location, convenience and over all quality for the price that you pay. You know you will never be disappointed in the lodgings. The area surrounding the hotel offers a variety of venues for every person.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Front Office Manager at Mountain Retreat Hotel, responded to this review

Thank you for submitting your comments. We look forward to serving you again in the future More 

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