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All 9 Squamish hotels

BEST WESTERN Mountain Retreat Hotel

3.0 of 5 Motel   |   38922 Progress Way, Squamish, British Columbia V0N 3G0, Canada
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Ranked #4 of 9 Hotels in Squamish
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Otto S Seattle, Washington
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159 reviews from our community

Traveler rating
    57
    68
    23
    7
    4
See reviews for
65
39
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
2 reviews
4 of 5 stars Reviewed 1 week ago

Got huge family room with King bedroom, separate (2) queen sofa beds, dining room, kitchen. Indoor pool and hot tub. Great service from hotel cleark, Ron. Fairly close, under an hour to Whistler, at much better price. Great food inc. breakfast at adjacent Timberwoolf restaurant, Liquor store also attached.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Front Office Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for submitting your comments They will be shared with all staff. We appreciate your business and look forward to seeing you again in the future More 

Dundas, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We took a trip from Ontario to BC to visit family in Squamish. When we arrived in Squamish we decided to stay at the Best Western Mountain Retreat. My family and I experienced a few issues when staying at this hotel. My wife had called to inquire about room availability and ask for room prices. My wife had said that... More 

Was this review helpful? Yes 1
Magali B, General Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Please accept our apology for the inconvenience that you encountered during your stay I have received your review and will investigate this incident personally. Our goal is to provide customer service, and hope every one has a pleasant stay. Your comments will be reviewed and I will contact you personally after talking with the hotel. More 

1 review
4 of 5 stars Reviewed January 19, 2015

A pool and hot tub is great when travelling with kids. The Best Western had a safe, yet fun atmosphere for family fun in the pool and spa. The layout of the room was bigger than expected, and there were enough beds and sofas for a medium sized family to sleep and eat comfortably.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

Vancouver, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 7, 2015

While this hotel is easy to find on the sea to sky highway on the way up to Whistler and the room was actually quite nice the service was shockingly poor and for that reason I do not recommend staying here. When we arrived at the hotel there were only two groups of patrons ahead of us at the counter.... More 

Was this review helpful? Yes 1
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Please accept our apology for the service you received, and this will be looked into immediately. Our goal is to provide customer service to all our guests and I am sorry we did not meet the expectations our guests should all receive. This will be investigated as this is not the standard of our hotel More 

Coquitlam, Canada
1 review
4 of 5 stars Reviewed January 4, 2015

I was very happy with the deal we got at this high quality hotel. It would normally be out of our price range but when I called I was able to get the Manager's Special, which was even better than the best deal I could find online. We especially loved the pool and waterslide!

Review collected in partnership with Best Western

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Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for submitting your comments. We look forward to serving you again in the future More 

La Conner, United States
1 review
3 of 5 stars Reviewed December 30, 2014

Staff that don't seem to care, hot tub that looks like a science experience. Restaurant that can't get an order right....where can I go from here? Had to have the room key thing redone 4 times as it kept loosing its magnetic charge. If you were going to describe the average hotel, this would be it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

I am sorry we failed on customer service levels with your stay Our goal is to constantly improve, and we appreciate your comments. We wish to apologize for any inconvenience you encountered during your stay and your comments will be shared with all departments I do hope you will give us another try in the future More 

gig harbor, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 30, 2014

Our stay was during a hockey tournament with junior players and parents with a full hotel. We enjoyed being among them as they moved on with their tournament. We are returning in July 2015 and look forward to a wonderful experience again with our hiking and camping friends. The hotel desk was super nice and assisted us on several occasions.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for submitting your review, and we appreciate your business. We look forward to serving you again in the future.Your comments will be shared with all departments More 

NYC
Top Contributor
119 reviews 119 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 15, 2014

We spent one night in this hotel. The rooms were actually quite nice, spacious, clean and comfortable. The only problem was the fitness center - the only treadmill didn't work, the only machine for weights was broken. The bicycle and elliptical worked. I didn't use the nice-looking indoor pool, but they have a water slide that looks like it would... More 

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for your review. We share all reviews with all departments and the issues with any equipment not working in the fitness room will be addressed. We are sorry we did not meet expectations in this area and the issues will be looked after. Please accept our apologies for any inconvenience this caused during your stay More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here 2 nights for business. Did not try the restaurant or bar, but was glad to see that thery were there if I had more time. The room was clean, quiet with all the ammenities needed. Check in and out was efficient and pleasant, considering the late hour coming in and the early hour checking out! Would recommend this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for your comments, and we appreciate your business and look forward to serving you again in the future. More 

Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 9, 2014

A nice traveller's hotel, handy location. We reserved a king sized room five days in advance.After checking in,We were a little dismayed to find we got a double queen room. I inquired at the desk about the mixup. I showed the helpful clerk my emailed confirmation of the room request. At that point She informed me no king sized rooms... More 

Was this review helpful? Yes 1
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for your comments. Our goal is to provide customer service to all our guests and we will be looking into why your reservation did not come in as a king room. Please accept our apology for any inconvenience this may have cause during your stay. More 

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Additional Information about BEST WESTERN Mountain Retreat Hotel

Address: 38922 Progress Way, Squamish, British Columbia V0N 3G0, Canada
Phone Number:
Location: Canada > British Columbia > Squamish
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Mountain Retreat Hotel 3*
Number of rooms: 87
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Also Known As:
Mountain Retreat Hotel

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