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BEST WESTERN Mountain Retreat Hotel

Certificate of Excellence
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38922 Progress Way, Squamish, British Columbia V0N 3G0, Canada
Best prices for: 1 room 1 guest
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BEST WESTERN Mountain Retreat Hotel
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BEST WESTERN Mountain Retreat Hotel
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BEST WESTERN Mountain Retreat Hotel
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164 reviews from our community

Traveler rating
    58
    70
    24
    7
    5
See reviews for
67
41
5
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (29)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (35)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

The woman at the front desk was unprofessional and rude. The were numerous complaints by by our hockey team regarding people smoking pot In Their rooms in the hotel and there was nothing done about it. This was happening a couple times of day over the three nights we stayed there. There was a room that parents could have used... More 

Was this review helpful? Yes 1
Vancouver Canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was up in Squamish for work & stayed here one night. I picked the right place. The people at the front desk were very friendly & helpful. Even though my room was facing the main road it was very quiet and very clean. I didn't use the pool but I did see several people in it enjoying themselves. You... More 

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British Columbia, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked th the room using airmiles, we wanted to use our winter passss for the Sea To Sky Gondola but unfortunately the weather didn't cooperate. The staff were nice enough and the room was a nice size, clean and the towels fluffy. I would suggest updating the t.v. They haven a restaurant and a a cold wine and beer... More 

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langley, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

If you are staying in the Squamish/Whistler area this hotel is one of the best for location, convenience and over all quality for the price that you pay. You know you will never be disappointed in the lodgings. The area surrounding the hotel offers a variety of venues for every person.

Review collected in partnership with Best Western

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Bremerton, WA
Top Contributor
62 reviews 62 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for a single night on a quick weekend trip to check out the mountain bike trails in the area. The hotel was conveniently located near the highway but still quiet. The rooms had recently been updated and were nicely decorated and very clean. The rooms had all the amenities we could want including fridge, microwave,... More 

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Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Got huge family room with King bedroom, separate (2) queen sofa beds, dining room, kitchen. Indoor pool and hot tub. Great service from hotel cleark, Ron. Fairly close, under an hour to Whistler, at much better price. Great food inc. breakfast at adjacent Timberwoolf restaurant, Liquor store also attached.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Magali B, Front Office Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for submitting your comments They will be shared with all staff. We appreciate your business and look forward to seeing you again in the future More 

Dundas, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

We took a trip from Ontario to BC to visit family in Squamish. When we arrived in Squamish we decided to stay at the Best Western Mountain Retreat. My family and I experienced a few issues when staying at this hotel. My wife had called to inquire about room availability and ask for room prices. My wife had said that... More 

Was this review helpful? Yes 2
Magali B, General Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Please accept our apology for the inconvenience that you encountered during your stay I have received your review and will investigate this incident personally. Our goal is to provide customer service, and hope every one has a pleasant stay. Your comments will be reviewed and I will contact you personally after talking with the hotel. More 

1 review
4 of 5 stars Reviewed January 19, 2015

A pool and hot tub is great when travelling with kids. The Best Western had a safe, yet fun atmosphere for family fun in the pool and spa. The layout of the room was bigger than expected, and there were enough beds and sofas for a medium sized family to sleep and eat comfortably.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for your comments. We are happy your enjoyed your stay with us and we look forward to you returning. More 

Vancouver, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 7, 2015

While this hotel is easy to find on the sea to sky highway on the way up to Whistler and the room was actually quite nice the service was shockingly poor and for that reason I do not recommend staying here. When we arrived at the hotel there were only two groups of patrons ahead of us at the counter.... More 

Was this review helpful? Yes 1
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Please accept our apology for the service you received, and this will be looked into immediately. Our goal is to provide customer service to all our guests and I am sorry we did not meet the expectations our guests should all receive. This will be investigated as this is not the standard of our hotel More 

Coquitlam, Canada
1 review
4 of 5 stars Reviewed January 4, 2015

I was very happy with the deal we got at this high quality hotel. It would normally be out of our price range but when I called I was able to get the Manager's Special, which was even better than the best deal I could find online. We especially loved the pool and waterslide!

Review collected in partnership with Best Western

Was this review helpful? Yes
Magali B, Manager at BEST WESTERN Mountain Retreat Hotel, responded to this review

Thank you for submitting your comments. We look forward to serving you again in the future More 

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