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All 8 Terrace hotels

Sandman Inn Terrace

2.0 of 5 Hotel   |   4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
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Sandman Inn Terrace
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51%
Ranked #5 of 8 hotels in Terrace
A recent review
3 of 5 stars reviewed 2 weeks ago
Anita M Vancouver, Canada
  • Overview
  • Reviews (43)
  • Photos (6)
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  • Room tips (7)
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43 people have reviewed this hotel

Traveler rating
    3
    17
    15
    6
    2
See reviews for
8
4
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
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English first
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I find all Sandman Inn's to be dated. So, when people say the hotel is old - it doesn't surprise me in the least. The standard decor at all of these places of maroon and forest green just don't make for a modern feel as is. The thing that I was NOT a fan of was the smoke. I am... More

Was this review helpful? Yes 2
Coquitlam, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is super old and very basic. The nicest part of my room was the soap. My room looked out onto a cement roof with piles of dirt on it and there was dead moths in the window sill. To their credit, my room was clean and I felt comfortable enough to stay but the carpet had burn marks... More

Was this review helpful? Yes 2
Prince George, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 30, 2014

The rooms back in the day were pretty much the best in the area, and truth be known, are probably still the best around, but they are in need of upgrade. The staff is friendly, the restaurant (Denny's) has good food, and the location is good. Time to update though as the rooms smell musty and the decor is getting... More

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our onsite 24 hour Denny's Restaurant during your stay. The staff and I appreciate your comments and hope to hear from you again... More

Victoria, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 6, 2014

Clean, comfortable room, but the noise from the restaurant below kept me awake. A call to the front desk solved nothing. Be sure to specify that you want a room far away from the restaurant. Other than the banging, all was fine.

Was this review helpful? Yes 3
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your recent review of our property. I am sorry to hear about your experience with the noise coming from below. It is very unfortunate that we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More

Victoria, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 8, 2013

This is a very nice place to stay when in Terrace. The front desk staff is friendly and courteous. The rooms are clean and comfortable. The room that I had this time was excellent. Clean, comfortable, very comfortable bed and couch. Nice big TV. The bathroom was a bit small, but that is a Sandman Hotel thing.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank for your review. I am pleased to hear your enjoyed the friendly staff, clean hotel and onsite amenities. We do offer a wide range of room types with varying sizes to suit all our valued guests requirements. Once again thank you for your feedback and we look forward to seeing you again soon. More

Vancouver, Canada
Top Contributor
64 reviews 64 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 30, 2013

The sandman in Terrace was an older sandman. The rooms were small and dark but the hotel itself was decently situated and the staff was always kind. Some of our bedding was stained and had some crusty substance dried onto them. As soon as it was mentioned to the staff they apologetically brought new sheets within the minute. The beds... More

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. I am pleased to hear the staff promptly addressed the issue at hand regarding your bedding. The hotel makes every effort to ensure our loyal guests receive the best service we can provide. We are updating and refreshing many items throughout the property every year to make this happen. Thank you for your feedback and... More

California
Top Contributor
151 reviews 151 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 20, 2013

My room was very small. it was next to the electrical room so I think it may have been smaller than the rest of the hotel. The place was quiet but very busy (full). Terrace is humming these days. The price was more than the hotel would be worth elsewhere.

Was this review helpful? Yes
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. The Terrace area has been getting busier over the last year and will continue to hopefully grow. With the economy in the area improving the demand for services like hotel rooms become harder and harder to find unless you book ahead of time. We hope the next time your in... More

Kingston, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 10, 2013

Found this hotel to be very nice. The room was modern. The king bed was fantastic. No sore back the next morning. While we didn't use the pool it did look nice. Ample parking. The Denny's that is attached to it was a little slow but the food was good.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. I am pleased to hear you enjoyed our junior Corporate Suite. Our onsite pool is certainly a great amenity of ours. Too bad you were unable to take advantage of the use of it, this time! We value all the feedback we receive and enjoy hearing about your positive comments. Hope to see and hear... More

Whistler
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 5, 2013

I am at the Sandman in Terrace - after reading the reviews I was not looking forward to this but what a nice surprise I got last night. The room is great and I have a microwave and a fridge - an added bonus when you are on the road and prefer to have items like fresh milk for coffee.... More

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. Great comments, we are pleased you enjoyed the friendly staff and your overall experience. I will certainly pass on your comments. Thank you for choosing us and we look forward to seeing you again soon! More

Nelson
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 11, 2013 via mobile

Stayed on business for one night. This place is tired and needs an overhaul (at least my room does) The carpet is stained, the tub is very scratched up and the caulking along the tup is gross ( see pictures) I know this hotel is booked solid for the next few weeks, people traveling have to stay somewhere, management needs... More

Was this review helpful? Yes 5
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your comments. We understand that we did not meet your needs during your stay with us. Comments such as this help us to ensure that we continue to strive to meet guests' expectations. The staff and management are deeply disappointed that you experienced this, we have taken all measures to rectify this from happening again. Once again,... More

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Additional Information about Sandman Inn Terrace

Address: 4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
Location: Canada > British Columbia > Kitimat-Stikine District > Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sandman Inn Terrace 2*
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Also Known As:
Sandman Inn Terrace Hotel Terrace
Sandman Hotel Terrace

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Surrounded by the majestic scenery of BC's beautiful Interior mountains, Sandman Terrace is perfectly situated for all your travel needs. Just three blocks from the downtown core, and featuring 68 guest rooms, an on-site Denny’s 24 Hour Restaurant and a relaxing indoor pool, our Inn provides the perfect combination of convenience, quality and exceptional service. Close to the beautiful Skeena River and Shames Mountain, the area hosts an abundance of recreational pursuits such as incredible Spring Salmon fishing, lush nature walks and great golf courses. If you’re just stopping in for business there is also complimentary internet access, a business centre and kitchenettes -- giving you everything you need for corporate ease. A perfect place for every kind of journey, Sandman Inn Terrace is the complete package. ... more   less 
Number of rooms
70

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