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All 8 Terrace hotels

Sandman Inn Terrace

2.0 of 5 Hotel   |   4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
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Sandman Inn Terrace
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Ranked #4 of 8 Hotels in Terrace
A recent review
3 of 5 stars reviewed 3 weeks ago
cwill4573 Kelowna, Canada
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46 reviews from our community

Traveler rating
    3
    17
    17
    7
    2
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5
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kelowna, Canada
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is nothing really wrong with the hotel. But nothing really great. It could really use a bit of updating - carpets are worn, wallpaper dated, bathrooms clean, but showing their years. Front desk service was okay, but not overly helpful. Rather than call a cab - handed me a post-it note with the phone number. No elevator, and travelling... More

Was this review helpful? Yes 1
Vancouver, Canada
Top Contributor
101 reviews 101 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 11, 2014

The Sandman is past its "best by date". The room was dark. It was on the ground floor looking at the parked vehicles. The room amenities were OK and it was clean. The food option was to go to Denny's (no thanks!). The only advantage is that it is easy to find.

Was this review helpful? Yes 1
Coquiltam, British Columbia, Canada
Top Contributor
78 reviews 78 reviews
41 hotel reviews
147 helpful votes 147 helpful votes
2 of 5 stars Reviewed October 10, 2014

The Sandman is easy to locate on Hwy 16 with ample parking. Check-in was slow in spite of BC Ferries having made the reservation several months earlier. Then our room was not as per the reservation. After a bit of a fuss another room was allotted. It was functional and rather unattractive, but everything worked and the bathroom soap and... More

Was this review helpful? Yes 2
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

I find all Sandman Inn's to be dated. So, when people say the hotel is old - it doesn't surprise me in the least. The standard decor at all of these places of maroon and forest green just don't make for a modern feel as is. The thing that I was NOT a fan of was the smoke. I am... More

Was this review helpful? Yes 2
Coquitlam, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 9, 2014

This hotel is super old and very basic. The nicest part of my room was the soap. My room looked out onto a cement roof with piles of dirt on it and there was dead moths in the window sill. To their credit, my room was clean and I felt comfortable enough to stay but the carpet had burn marks... More

Was this review helpful? Yes 4
Prince George, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 30, 2014

The rooms back in the day were pretty much the best in the area, and truth be known, are probably still the best around, but they are in need of upgrade. The staff is friendly, the restaurant (Denny's) has good food, and the location is good. Time to update though as the rooms smell musty and the decor is getting... More

Was this review helpful? Yes 2
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our onsite 24 hour Denny's Restaurant during your stay. The staff and I appreciate your comments and hope to hear from you again... More

Victoria, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 6, 2014

Clean, comfortable room, but the noise from the restaurant below kept me awake. A call to the front desk solved nothing. Be sure to specify that you want a room far away from the restaurant. Other than the banging, all was fine.

Was this review helpful? Yes 4
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your recent review of our property. I am sorry to hear about your experience with the noise coming from below. It is very unfortunate that we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More

Victoria, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 8, 2013

This is a very nice place to stay when in Terrace. The front desk staff is friendly and courteous. The rooms are clean and comfortable. The room that I had this time was excellent. Clean, comfortable, very comfortable bed and couch. Nice big TV. The bathroom was a bit small, but that is a Sandman Hotel thing.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank for your review. I am pleased to hear your enjoyed the friendly staff, clean hotel and onsite amenities. We do offer a wide range of room types with varying sizes to suit all our valued guests requirements. Once again thank you for your feedback and we look forward to seeing you again soon. More

Vancouver, Canada
Top Contributor
64 reviews 64 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 30, 2013

The sandman in Terrace was an older sandman. The rooms were small and dark but the hotel itself was decently situated and the staff was always kind. Some of our bedding was stained and had some crusty substance dried onto them. As soon as it was mentioned to the staff they apologetically brought new sheets within the minute. The beds... More

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. I am pleased to hear the staff promptly addressed the issue at hand regarding your bedding. The hotel makes every effort to ensure our loyal guests receive the best service we can provide. We are updating and refreshing many items throughout the property every year to make this happen. Thank you for your feedback and... More

California
Top Contributor
169 reviews 169 reviews
39 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 20, 2013

My room was very small. it was next to the electrical room so I think it may have been smaller than the rest of the hotel. The place was quiet but very busy (full). Terrace is humming these days. The price was more than the hotel would be worth elsewhere.

Was this review helpful? Yes
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. The Terrace area has been getting busier over the last year and will continue to hopefully grow. With the economy in the area improving the demand for services like hotel rooms become harder and harder to find unless you book ahead of time. We hope the next time your in... More

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Additional Information about Sandman Inn Terrace

Address: 4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
Location: Canada > British Columbia > Kitimat-Stikine District > Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sandman Inn Terrace 2*
Number of rooms: 70
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Also Known As:
Sandman Inn Terrace Hotel Terrace
Sandman Hotel Terrace

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