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All 8 Terrace hotels

Sandman Inn Terrace

2.0 of 5 Hotel   |   4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
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Sandman Inn Terrace
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Ranked #4 of 8 Hotels in Terrace
A recent review
3 of 5 stars reviewed 2 weeks ago
FellowTraveller44 Vancouver, Canada
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45 reviews from our community

Traveler rating
    3
    17
    16
    7
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Top Contributor
100 reviews 100 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sandman is past its "best by date". The room was dark. It was on the ground floor looking at the parked vehicles. The room amenities were OK and it was clean. The food option was to go to Denny's (no thanks!). The only advantage is that it is easy to find.

Was this review helpful? Yes 1
Coquiltam, British Columbia, Canada
Top Contributor
65 reviews 65 reviews
36 hotel reviews
139 helpful votes 139 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Sandman is easy to locate on Hwy 16 with ample parking. Check-in was slow in spite of BC Ferries having made the reservation several months earlier. Then our room was not as per the reservation. After a bit of a fuss another room was allotted. It was functional and rather unattractive, but everything worked and the bathroom soap and... More

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

I find all Sandman Inn's to be dated. So, when people say the hotel is old - it doesn't surprise me in the least. The standard decor at all of these places of maroon and forest green just don't make for a modern feel as is. The thing that I was NOT a fan of was the smoke. I am... More

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Coquitlam, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 9, 2014

This hotel is super old and very basic. The nicest part of my room was the soap. My room looked out onto a cement roof with piles of dirt on it and there was dead moths in the window sill. To their credit, my room was clean and I felt comfortable enough to stay but the carpet had burn marks... More

Was this review helpful? Yes 3
Prince George, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 30, 2014

The rooms back in the day were pretty much the best in the area, and truth be known, are probably still the best around, but they are in need of upgrade. The staff is friendly, the restaurant (Denny's) has good food, and the location is good. Time to update though as the rooms smell musty and the decor is getting... More

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HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our onsite 24 hour Denny's Restaurant during your stay. The staff and I appreciate your comments and hope to hear from you again... More

Victoria, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 6, 2014

Clean, comfortable room, but the noise from the restaurant below kept me awake. A call to the front desk solved nothing. Be sure to specify that you want a room far away from the restaurant. Other than the banging, all was fine.

Was this review helpful? Yes 3
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your recent review of our property. I am sorry to hear about your experience with the noise coming from below. It is very unfortunate that we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More

Victoria, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 8, 2013

This is a very nice place to stay when in Terrace. The front desk staff is friendly and courteous. The rooms are clean and comfortable. The room that I had this time was excellent. Clean, comfortable, very comfortable bed and couch. Nice big TV. The bathroom was a bit small, but that is a Sandman Hotel thing.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank for your review. I am pleased to hear your enjoyed the friendly staff, clean hotel and onsite amenities. We do offer a wide range of room types with varying sizes to suit all our valued guests requirements. Once again thank you for your feedback and we look forward to seeing you again soon. More

Vancouver, Canada
Top Contributor
64 reviews 64 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 30, 2013

The sandman in Terrace was an older sandman. The rooms were small and dark but the hotel itself was decently situated and the staff was always kind. Some of our bedding was stained and had some crusty substance dried onto them. As soon as it was mentioned to the staff they apologetically brought new sheets within the minute. The beds... More

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. I am pleased to hear the staff promptly addressed the issue at hand regarding your bedding. The hotel makes every effort to ensure our loyal guests receive the best service we can provide. We are updating and refreshing many items throughout the property every year to make this happen. Thank you for your feedback and... More

California
Top Contributor
165 reviews 165 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 20, 2013

My room was very small. it was next to the electrical room so I think it may have been smaller than the rest of the hotel. The place was quiet but very busy (full). Terrace is humming these days. The price was more than the hotel would be worth elsewhere.

Was this review helpful? Yes
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. The Terrace area has been getting busier over the last year and will continue to hopefully grow. With the economy in the area improving the demand for services like hotel rooms become harder and harder to find unless you book ahead of time. We hope the next time your in... More

Kingston, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 10, 2013

Found this hotel to be very nice. The room was modern. The king bed was fantastic. No sore back the next morning. While we didn't use the pool it did look nice. Ample parking. The Denny's that is attached to it was a little slow but the food was good.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your review. I am pleased to hear you enjoyed our junior Corporate Suite. Our onsite pool is certainly a great amenity of ours. Too bad you were unable to take advantage of the use of it, this time! We value all the feedback we receive and enjoy hearing about your positive comments. Hope to see and hear... More

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Additional Information about Sandman Inn Terrace

Address: 4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
Location: Canada > British Columbia > Kitimat-Stikine District > Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sandman Inn Terrace 2*
Number of rooms: 70
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Also Known As:
Sandman Inn Terrace Hotel Terrace
Sandman Hotel Terrace

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