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Sandman Inn Terrace

4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
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Sandman Inn Terrace
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Ranked #5 of 9 Hotels in Terrace
A recent review
3 of 5 stars Reviewed May 26, 2015
linda1154 unity
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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unity
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2015

The front desk staff were great....the halls were clean and quiet. The rooms were ok. They could stand to be cleaned way better then they are. I dropped something on the floor and had to crawl around to find it - there were toe nail clippings under the computer desk (neither of us had trimmed our toenails.) Along side the... More 

Was this review helpful? Yes 2
A TripAdvisor Member
3 of 5 stars Reviewed May 23, 2015

Not impressive. Room was clean but beds poorly made - made us wonder if sheets had actually been replaced. Room was very cramped. Lots of wear and tear...carpet quite stained etc. Meeting room (Raven) was brutal. Water-stained and very smelly.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay, and we certainly listen to all feedback from our valued guests. It is very unfortunate we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More 

Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 9, 2015

I stayed for two nights while in town for work. Based on reviews from others, it sounds as though my room at least has been updated a bit with new duvets (not those hideous maroon/green/dark covers from decades back) and more artsy black and white nature photos...although it was the same print over each of the two beds. The sink... More 

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HarleyElasoff, Manager at Sandman Inn Terrace, responded to this review

Thank you for your review, The staff and I look forward to hearing all feedback from our guests. I want to apologize for the pool being closed for its annual maintenance. We hope to see you back with us again soon More 

Victoria, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here 2 nights while in town for work. Had a 2-double bed room. The fridge was nice to have. The king rooms that my colleagues had seemed to have a microwave which I didn't have. The room was clean and adequate. The beds nice and firm. The bathroom is really awkward. The sink is on the outside of the... More 

Was this review helpful? Yes 2
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay, and we certainly listen to all feedback from our valued guests. It is very unfortunate that we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More 

Kelowna, Canada
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 3, 2014

There is nothing really wrong with the hotel. But nothing really great. It could really use a bit of updating - carpets are worn, wallpaper dated, bathrooms clean, but showing their years. Front desk service was okay, but not overly helpful. Rather than call a cab - handed me a post-it note with the phone number. No elevator, and travelling... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed October 11, 2014

The Sandman is past its "best by date". The room was dark. It was on the ground floor looking at the parked vehicles. The room amenities were OK and it was clean. The food option was to go to Denny's (no thanks!). The only advantage is that it is easy to find.

Was this review helpful? Yes 2
Coquiltam, British Columbia, Canada
Level Contributor
92 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
2 of 5 stars Reviewed October 10, 2014

The Sandman is easy to locate on Hwy 16 with ample parking. Check-in was slow in spite of BC Ferries having made the reservation several months earlier. Then our room was not as per the reservation. After a bit of a fuss another room was allotted. It was functional and rather unattractive, but everything worked and the bathroom soap and... More 

Was this review helpful? Yes 2

Travelers are raving about these Terrace hotels

Vancouver, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

I find all Sandman Inn's to be dated. So, when people say the hotel is old - it doesn't surprise me in the least. The standard decor at all of these places of maroon and forest green just don't make for a modern feel as is. The thing that I was NOT a fan of was the smoke. I am... More 

Was this review helpful? Yes 2
Coquitlam, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 9, 2014

This hotel is super old and very basic. The nicest part of my room was the soap. My room looked out onto a cement roof with piles of dirt on it and there was dead moths in the window sill. To their credit, my room was clean and I felt comfortable enough to stay but the carpet had burn marks... More 

Was this review helpful? Yes 4
Prince George, Canada
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed March 30, 2014

The rooms back in the day were pretty much the best in the area, and truth be known, are probably still the best around, but they are in need of upgrade. The staff is friendly, the restaurant (Denny's) has good food, and the location is good. Time to update though as the rooms smell musty and the decor is getting... More 

Was this review helpful? Yes 2
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our onsite 24 hour Denny's Restaurant during your stay. The staff and I appreciate your comments and hope to hear from you again... More 

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