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Sandman Inn Terrace

4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
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Sandman Inn Terrace
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Ranked #5 of 9 Hotels in Terrace
A recent review
4 of 5 stars reviewed 2 weeks ago
Steven V
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (52)
  • Mar-May only
    (12)
  • Jun-Aug only
    (18)
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    (18)
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    (4)
All months
Level Contributor
110 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying at the sandman in Terrace is ok the rooms are nice there is a good working ac. Denny's restaurant attached to the hotel for breakfast and a workout room. I'm doing some work in the local area between Terrace and Prince Rupert and the accommodations are in a good location in town. The staff are friendly and if I... More 

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Williams Lake
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would give it a 3.75 if I could do 1/4 points. Decent all around hotel. Denny's on site and brewery around the corner - what more could you want. Hot tub would be nice. Clean, comfortable, decent price. Towels were a bit thin (old) but that is about my only dislike. All and all good bang for your buck.

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HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your feed back about your stay. We value what are guest's comments and concerns are. We look forward to seeing you again in the future. More 

unity
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

The front desk staff were great....the halls were clean and quiet. The rooms were ok. They could stand to be cleaned way better then they are. I dropped something on the floor and had to crawl around to find it - there were toe nail clippings under the computer desk (neither of us had trimmed our toenails.) Along side the... More 

Was this review helpful? Yes 2
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for your comments about your stay. I have reviewed our housekeeping standards with my team. We look forward to seeing you in the future. More 

A TripAdvisor Member
3 of 5 stars Reviewed May 23, 2015

Not impressive. Room was clean but beds poorly made - made us wonder if sheets had actually been replaced. Room was very cramped. Lots of wear and tear...carpet quite stained etc. Meeting room (Raven) was brutal. Water-stained and very smelly.

Was this review helpful? Yes 1
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay, and we certainly listen to all feedback from our valued guests. It is very unfortunate we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More 

Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 9, 2015

I stayed for two nights while in town for work. Based on reviews from others, it sounds as though my room at least has been updated a bit with new duvets (not those hideous maroon/green/dark covers from decades back) and more artsy black and white nature photos...although it was the same print over each of the two beds. The sink... More 

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HarleyElasoff, Manager at Sandman Inn Terrace, responded to this review

Thank you for your review, The staff and I look forward to hearing all feedback from our guests. I want to apologize for the pool being closed for its annual maintenance. We hope to see you back with us again soon More 

Victoria, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here 2 nights while in town for work. Had a 2-double bed room. The fridge was nice to have. The king rooms that my colleagues had seemed to have a microwave which I didn't have. The room was clean and adequate. The beds nice and firm. The bathroom is really awkward. The sink is on the outside of the... More 

Was this review helpful? Yes 2
HarleyElasoff, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay, and we certainly listen to all feedback from our valued guests. It is very unfortunate that we were unable to make your stay more comfortable. We appreciate your comments and hope to see you again soon. More 

Kelowna, Canada
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 3, 2014

There is nothing really wrong with the hotel. But nothing really great. It could really use a bit of updating - carpets are worn, wallpaper dated, bathrooms clean, but showing their years. Front desk service was okay, but not overly helpful. Rather than call a cab - handed me a post-it note with the phone number. No elevator, and travelling... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 11, 2014

The Sandman is past its "best by date". The room was dark. It was on the ground floor looking at the parked vehicles. The room amenities were OK and it was clean. The food option was to go to Denny's (no thanks!). The only advantage is that it is easy to find.

Was this review helpful? Yes 2
Coquiltam, British Columbia, Canada
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
2 of 5 stars Reviewed October 10, 2014

The Sandman is easy to locate on Hwy 16 with ample parking. Check-in was slow in spite of BC Ferries having made the reservation several months earlier. Then our room was not as per the reservation. After a bit of a fuss another room was allotted. It was functional and rather unattractive, but everything worked and the bathroom soap and... More 

Was this review helpful? Yes 2

Travelers are raving about these Terrace hotels

Vancouver, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

I find all Sandman Inn's to be dated. So, when people say the hotel is old - it doesn't surprise me in the least. The standard decor at all of these places of maroon and forest green just don't make for a modern feel as is. The thing that I was NOT a fan of was the smoke. I am... More 

Was this review helpful? Yes 2
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