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All 8 Terrace hotels

BEST WESTERN Terrace Inn

3.5 of 5 Hotel   |   4553 Greig Avenue, Terrace, Kitimat-Stikine District, British Columbia V8G 1M7, Canada
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Ranked #2 of 8 Hotels in Terrace
A recent review
5 of 5 stars reviewed 3 days ago
Je9je
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129 reviews from our community

Traveler rating
    33
    42
    20
    21
    12
See reviews for
14
13
10
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I was in Terrace for work and heard from a colleague about the Best Western. I found the service professional and staff all very pleasant. I was already sold on the exceptional service when the manager offered the most unexpected final touch. After waiting over 40 minutes for a taxi to the airport and he saw my distress and without... More 

Was this review helpful? Yes 1
Prince George, British Columbia, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a hotel I have stayed in many times over the years. In previous years the hotel has always proven to be comfortable and of value. Recently, the town has become much more busy and the overall costs to stay here have increased. This hotel has met the need by improving the experience for their customers. Not only has... More 

Was this review helpful? Yes 2
VAncouver
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service and friendly - recently renovated and spotless. It is a nice hotel with great staff and great indian food for room service. Staff are always pleasant and helpful. Location is fine - terrace is not big so everything is walkable and 10-15 minutes from the airport

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Recent renovations to this dated property, along with an elevated engagement with guests have improved this hotel. As a frequent business visitor, I am now recognized. The free breakfast buffet is good and food safety and cleanliness is improved.

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is indeed the best hotel in Terrace. The staff is amazing and always willing to help. I was there for two nights and have thoroughly enjoyed the stay. The breakfast was a big plus, I was offered a menu at breakfast which was complimentary but the buffet itself was delicious. The breakfast lady and the Front Desk staff gave... More 

Was this review helpful? Yes 2
Smithers, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We asked for a nice quiet room as we were in town to care for a dieing family member. We were given a king Jacuzzi room. Although room was nice size, NOTHING worked. The room was freezing cold when we got in, to turn on heat required the ac fan to run. The fan sounded like a train running thru... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Best Western in Terrace was a terrible experience. The bed sheets were not changed, and I found seven hairs (head and otherwise) prior to getting out disgusted by what I found. I spoke to a co-worker, who was at another hotel, she informed me that when she stayed at the BW in Terrace there were nail clippings on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Benin City, Nigeria
1 review
3 helpful votes 3 helpful votes
Reviewed 2 weeks ago

In one word '' Excellent'' . A very good experience from great staff.Ideal location with very comfortable rooms. Hotel staff are freindly and helpful, i think that there is nothing for them that can't be done. Nothing is too much effort, the room was absolutely spectacular.Thanks a lot for a hassle free stay. Definetly will be back

Was this review helpful? Yes 3
Best Western T, Manager at BEST WESTERN Terrace Inn, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. We are very pleased that you liked our hotel facilities very much, that you found them to be comfortable, well located and we are proud to read your description of our staff members stating that they were very nice. I will be sure to pass on... More 

Vancouver Island, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was a nice package with a delicious breakfast. The rooms are clean and comfortable. Staff is attentive and caring. The restaurant next to the building is having nice food, I believe it is Dan Diego. I will prefer to stay in this facility if I am back

Was this review helpful? Yes 3
Best Western T, Manager at BEST WESTERN Terrace Inn, responded to this review

Dear Guest, Thank you for sharing you feedback with the TripAdvisor Community. We are delighted that you had an overall positive and peaceful experience, that you found our breakfast is delicious. Indeed our breakfast is one of the best breakfast which does have many choices and a menu. We are very proud to read your description of our staff members... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Bed bugs in the hotel and they still charged for the room! I was notified at the airport not to stay at the hotel because of recent bed bug infestation. After checking reviews others had reported bed bugs. I asked to cancel and they said the would not but could try and book the room. My card was then charged... More 

Was this review helpful? Yes 4
Best Western T, Manager at BEST WESTERN Terrace Inn, responded to this review

Thank you for writing on the trip advisor. Trip Advisor reviews are based on real experiences and you never stayed with us but you called the hotel to cancel your booking on the same day. We could not make a refund as the occupancy was 100%. We sent you the confirmation letter which clearly shows the cancellation policy and timings.... More 

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Additional Information about BEST WESTERN Terrace Inn

Address: 4553 Greig Avenue, Terrace, Kitimat-Stikine District, British Columbia V8G 1M7, Canada
Phone Number:
Location: Canada > British Columbia > Kitimat-Stikine District > Terrace
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Terrace Inn 3.5*
Number of rooms: 62
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Also Known As:
Best Western Terrace
Terrace Best Western

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