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BEST WESTERN Terrace Inn

2.5 of 5
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4553 Greig Avenue, Terrace, Kitimat-Stikine District, British Columbia V8G 1M7, Canada
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BEST WESTERN Terrace Inn
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Ranked #2 of 9 Hotels in Terrace
A recent review
5 of 5 stars reviewed 3 days ago
Jean Marc B Edmonton, Canada
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (44)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (33)
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Edmonton, Canada
5 of 5 stars Reviewed 3 days ago NEW

I am a former resident of Terrace, I have returned several times and have always stayed here as I believe that this is the best place in the town. On my latest visit I was upgraded to a suite, I asked for a late check out, and it was no problem. They even offered help with my luggage. The front... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sidney, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Please rename hotel as 'Bestest Western'! Staff were the best I have ever met in a hotel, the restaurant food was fantastic (must try the butter chicken!). Location is great, with many places to visit just around the corner, like Gemma's, Little House Vintage, Elephant's Ear, and the Skeena Diversity Society.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Prince Rupert, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I needed a getaway since i had a few unexpected days off work so I went for solitude. Hotel staff were very kind, curtious and helpful. I needed ice for water and didn't have ice bucket from room so desk clerk filled a plastic bag half full for me which was exactly what i needed. I asked for top floor... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here recently on a trip to Terrace to visit some of my husbands family. When I researched hotels to stay at I found that the selection was quite limited but ended up settling on this hotel and I am extremely happy that we did. The location was great, the rooms were well kept and the beds were comfortable.... More 

Was this review helpful? Yes 2
Best Western T, Front Office Manager at BEST WESTERN Terrace Inn, responded to this review

Dear Michelle, Thank you for staying at Best Western Terrace Inn and completing the survey regarding your recent stay at our property. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. Your business is very important to us and we value your feedback. By telling us what you appreciate about your stay and... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I have stayed at the Best Western in Terrace numerous times for business. Sadly, this is the best hotel out of many terrible options. My most recent stay really displayed how the standards have been lowered. My room had a thin fleece blanket with two sheets (one on top and one on the bottom). This is ridiculous. Why wouldn't you... More 

Was this review helpful? Yes 1
Best Western T, General Manager at BEST WESTERN Terrace Inn, responded to this review

Dear Niko, Thank you for staying at Best Western Terrace Inn and completing the survey regarding your recent stay at our property. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us... More 

Travelers are raving about these Terrace hotels

Vancouver, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here one night for business. The rooms were really lovely, but the staff was exceptional and really attentive to our needs. The breakfast was phenomally good, it was an included hot cooked breakfast. Fast and very well done. Overall a very nice stay!

Was this review helpful? Yes 2
Best Western T, General Manager at BEST WESTERN Terrace Inn, responded to this review

Dear Suzzane, Thank you for staying at Best Western Terrace Inn and completing the survey regarding your recent stay at our property. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. Your business is very important to us and we value your feedback. By telling us what you appreciate about your stay and... More 

Prince George, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Wedding guests were noisy. Didn't want to rain on their happy day but after 1/2hr talking loud in hallway-got annoying. Building looked like old post office, but inside better. Lobby restaurant staff really friendly and pleasant. Good selection of items to choose.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

overall it was a nice place to stay. Kind and courteous staff, clean and comfortable rooms and walking distance to restaurants but unfortunately they have not taken steps to be wheelchair friendly, I also witnessed older clients with walkers and a young mother battling with her stroller struggling to get in and out of the building. Very disappointing that in... More 

Was this review helpful? Yes 1
Kelowna, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 19, 2015

The customer service at this hotel is of the highest standard. Along with wonderful amenities, an excellent continental breakfast (included with your stay) and a lounge with delicious meals, this hotel is location perfect! As someone who frequently stays in Terrace, I highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 18, 2015

I stayed here for one night, travelling on business. The hotel lobby is a bit dated. A bit cumbersome if travelling with luggage and a car, as the parking lot access requires stairs to get into the building and then stairs to get to the hotel elevator. The room was nicer than I expected. The bathroom is newly renovated. My... More 

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