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Glenwood Inn & Suites

2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
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Glenwood Inn & Suites
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43 Reviews from our TripAdvisor Community

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Traveler rating
    12
    15
    11
    3
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Airdrie, Canada
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Room was decent and clean. Traffic noise wasn't too bad , even for being on a hill. I know choices are limited in Trail but is slightly more expensive than similar places in the region and had the highest pet charge of $20 compared to $10 at every other motel on our 2 1/2 weeks in BC. Also does not... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad that you found your room was clean. Our housekeeping works hard to maintain a reputation for just that. Our pet fees are something we constantly evaluate, and current it's set at what we believe reflects the extra time needed to clean the rooms so... More 

Colbert, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

My husband and I stayed here on Sat. June 20. We were in Trail for a car show, so rather than driving back home to Spokane, we spent the night.This hotel was a small one and is associated with the Best Western in Trail. When I called the BW, and was quoted the price, I asked for something less expensive... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad you enjoyed your stay with us. While we aren't part of a named chain, we strive to make sure we don't fall short in our rooms. We are always looking for ways to keep the rooms updated to our high standards. Our housekeeping always... More 

Qualicum Beach, Canada
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 14, 2015

Best bed we've slept in for a long time. Incredibly comfortable. Hotel was reasonable. Room was clean, as was the bathroom. Breakfast was adequate. Staff were friendly. Parking was easy. Not close to downtown. Right on the highway, but we found it quiet in the room.

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm so happy you enjoyed the bed. We only buy the best beds because know exactly how important it is. I hope we get to see you again in the future. Brandon Schroth More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 29, 2015

Very easy to find right off the highway and yet quiet. Included all the basics. Offered a discount for BC government employees. Extras of a small pool and a small fitness area and complementary breakfast. Near biking and hiking trails.

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BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are pleased to offer discount to any company or group that stays with us often. I'm also please that you enjoyed the pool, it really does help a lot especially with how hot it can get here in the summer. I hope to see you... More 

1 review
5 of 5 stars Reviewed May 5, 2015 via mobile

I had the privilege to meet Kirsten which work at the front desk at your motel. Amazing service was provided, I was very pleased by her service. Having her at your motel is an asset. Glenwood is definitely the go spot for me the next time I travel by.

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It's always a pleasure to get positive feedback, especially when it's about a great person like Kirsten. I also happen to agree that the Glenwood is a great place to stay. With all of the work that has been done to keep it current, it's an... More 

Cranbrook, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed March 17, 2015

I was very pleasantly surprised, the reviews I had read lefty me sceptical, and this motel proved them all false. The place was clean, quiet, and priced right. The beds were comfortable, even the coffee was good. If I had to pick out one thing, it would be that the rooms were a bit on the small side, but over... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad we were able to surprise you. We get our share of teams, and always enjoy giving them a comfortable place to stay. The beds are my favourite part of the property, so much so that I have one of them myself. Please let me... More 

Edmonton, Canada
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed March 12, 2015

Pros: $100/night, pretty clean, easy to find on the main street, had everything you really need for a night. Cons: Bathroom sink and shampoos outside of the bathroom which is pretty bizarre, front desk staff were generally confused/disinterested at check out. Breakfast was limited.

Was this review helpful? Yes 1
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad you were able to get a clean room at a good price. I'm sorry the front desk did not live up to the high standards I have set for them. Customer service is our number one priority, and when a guest doesn't feel like... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

Great service. Awesome rooms. Nice and quite rooms. I would definitely stay here again. They were very accommodating to our last minute booking and departure. The beds were very comfy and clean. We had stayed in a few hotels and motels in fruitvale and trail and this was definitely the best one we stayed in.

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Kelowna
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 12, 2014

Very pricey for what you get. Daily cleaning is sub-standard not very thorough, staff left their drinking cup behind, beds aren't changed daily, not thorough with vaccuming, this is based on longer stays at the hotel. The bathroom sink is outside the room with the microwave and coffee machine on the same counter. Not very sanitary. Out dated TV no... More 

Was this review helpful? Yes 1

Travelers are raving about these Trail hotels

British Columbia, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 13, 2014

My husband and I spent the night here during a road-trip through the Kootenays. We stayed in a room with a king size bed but unfortunately that was the only real positive thing about our suite. It was mostly clean, but dirty cleaning cloths had been left behind in the bathroom and there were stray hairs on the bathroom floor... More 

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54 photos of this hotel

Management photos: Courtesy of the property manager

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