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Glenwood Inn & Suites

2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
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1 room 1 guest
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Glenwood Inn & Suites
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47 Reviews from our TripAdvisor Community

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Traveler rating
    12
    17
    13
    3
    2
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16
13
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
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  • All months
    (47)
  • Mar-May only
    (12)
  • Jun-Aug only
    (19)
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    (12)
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Calgary, Canada
Level Contributor
233 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

An overnight travel stop that suited the purpose. One of our group had stayed there last year and raved about hot breakfast. That has subsequently changed and it is now the routine cereal/toast continental breakfasts most hotels have. A bonus was having both an indoor and outdoor pool. The downside is that the outdoor pool was not heated so very... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm happy you were able to enjoy at least one of the two pool we have. It's a pretty great bonus to have the outdoor pool, but when the sun isn't shining then the indoor is the way to go for sure. Sorry about any confusing... More 

Kelowna, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights, two pools (indoor with a hot tub, and an outdoor). Room decent size (microwave, mini fridge) had a separate bedroom. Best part about this hotel is that it is very clean. The housekeepers do an amazing job! and are friendly. The beds are very comfortable, we all had a great night sleep. Rooms get warm... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It's great to hear that you found your room and the property to be very clean. It's something we take pride in, and work very hard at maintaining. As for your service at the front desk, that isn't what should be happening, we always strive to... More 

Edmonton, Alberta
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Glenwood on August 12th for one night. We were on a roadtrip and Trail was our next stop for the evening. We arrived around 9pm and had to call the hotel for directions. It didn't show up on our GPS or on our Google Maps on our phones. It's a side road just off the highway... More 

Was this review helpful? Yes 1
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm pleased you enjoyed your stay with us. Our staff works very hard to maintain the high standards for cleanliness that you commented on. And the rooms are always being evaluated to make sure we have what people need, from the fridge and microwave to the... More 

Nanaimo, Canada
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here en route to Alberta and rather enjoyed our stay. Was expecting something simple but this place offered a lot. Room was decent size with a comfy bed and large bathroom. Parking right at the door was very convenient. I swam in the indoor pool in the evening and had it all to myself. Only met one staff... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm happy you enjoyed your stay with us during your road trip. We have put work into keeping our rooms updated, simple, but still fully featured. Having outside access is a nice perk to have, makes it easy to pack and unpack which can only be... More 

Airdrie, Canada
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed July 3, 2015

Room was decent and clean. Traffic noise wasn't too bad , even for being on a hill. I know choices are limited in Trail but is slightly more expensive than similar places in the region and had the highest pet charge of $20 compared to $10 at every other motel on our 2 1/2 weeks in BC. Also does not... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad that you found your room was clean. Our housekeeping works hard to maintain a reputation for just that. Our pet fees are something we constantly evaluate, and current it's set at what we believe reflects the extra time needed to clean the rooms so... More 

Colbert, Washington
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

My husband and I stayed here on Sat. June 20. We were in Trail for a car show, so rather than driving back home to Spokane, we spent the night.This hotel was a small one and is associated with the Best Western in Trail. When I called the BW, and was quoted the price, I asked for something less expensive... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad you enjoyed your stay with us. While we aren't part of a named chain, we strive to make sure we don't fall short in our rooms. We are always looking for ways to keep the rooms updated to our high standards. Our housekeeping always... More 

Qualicum Beach, Canada
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 14, 2015

Best bed we've slept in for a long time. Incredibly comfortable. Hotel was reasonable. Room was clean, as was the bathroom. Breakfast was adequate. Staff were friendly. Parking was easy. Not close to downtown. Right on the highway, but we found it quiet in the room.

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm so happy you enjoyed the bed. We only buy the best beds because know exactly how important it is. I hope we get to see you again in the future. Brandon Schroth More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 29, 2015

Very easy to find right off the highway and yet quiet. Included all the basics. Offered a discount for BC government employees. Extras of a small pool and a small fitness area and complementary breakfast. Near biking and hiking trails.

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are pleased to offer discount to any company or group that stays with us often. I'm also please that you enjoyed the pool, it really does help a lot especially with how hot it can get here in the summer. I hope to see you... More 

1 review
5 of 5 stars Reviewed May 5, 2015 via mobile

I had the privilege to meet Kirsten which work at the front desk at your motel. Amazing service was provided, I was very pleased by her service. Having her at your motel is an asset. Glenwood is definitely the go spot for me the next time I travel by.

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It's always a pleasure to get positive feedback, especially when it's about a great person like Kirsten. I also happen to agree that the Glenwood is a great place to stay. With all of the work that has been done to keep it current, it's an... More 

Cranbrook, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed March 17, 2015

I was very pleasantly surprised, the reviews I had read lefty me sceptical, and this motel proved them all false. The place was clean, quiet, and priced right. The beds were comfortable, even the coffee was good. If I had to pick out one thing, it would be that the rooms were a bit on the small side, but over... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad we were able to surprise you. We get our share of teams, and always enjoy giving them a comfortable place to stay. The beds are my favourite part of the property, so much so that I have one of them myself. Please let me... More 

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