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BEST WESTERN PLUS Columbia River Hotel

#1 of 3 Hotels in Trail
Certificate of Excellence
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1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
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Stay 2X get $50 gift card
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Columbia River Hotel
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BEST WESTERN PLUS Columbia River Hotel
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105 reviews from our community

Traveler rating
    34
    44
    21
    6
    0
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15
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sooke, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Best Western PLUS Columbia River Hotel and was very satisfied with my stay there. It is close to downtown, easy to find, has a restaurant on site, a hot breakfast was included in the price. The bed and pillows were very comfortable and there were enough plugs in the room for all my work requirements.... More 

Review collected in partnership with Best Western

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Vancouver, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The price is much too high for a hotel in the middle of nowhere, but Trail really hasn't any other choice when it comes to a decent hotel. I hadn't been to Trail in 15 years and this may very well be my last trip. Overall Best Western is usually pretty consistent when it comes to service and that's why... More 

Review collected in partnership with Best Western

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Kelowna, Canada
Top Contributor
91 reviews 91 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here almost monthly for over 7 months and they still don't seem to know me. The hotel is renovated, centrally located and clean. The wifi is very flaky which is painful if you need to work. The restaurant & bar staff are the best! The prices are too high compared to what you'd get in a nicer place... More 

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Coeur d'Alene, Idaho
Top Contributor
65 reviews 65 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very pleasant stay. Our room was quiet, well-appointed, clean and up to date. The front desk person (Julie?) was knowledgeable and helpful. We would return. Trail, a town of approximately 7,200 citizens is clean and well kept and in the beautiful mountains.

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Vancouver, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2015

Picked this place because of it being a Best Western Plus. Didn't regret it. Super clean, location was excellent and staff went out of their way to help. Will definitely come back to this location. Excellent continental breakfast with a great selection of hot and cold items.

Review collected in partnership with Best Western

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BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm so happy that the staff made you feel at home. We've taken many steps and put in a lot of work to improving everything from redoing the parking lot, to switching providers and upgrading our internet. I hope to see you again the next time... More 

Easton, United States
1 review
5 of 5 stars Reviewed February 11, 2015

Fantastic Hotel and staff - remarkable. I stay in all types and brands of hotels, but the Trail BC Best Western gets it right. I wish everyone would follow their example! Staff, rooms, parking, internet, food and appearance are great!

Review collected in partnership with Best Western

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BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. People like you are why we strive to do right by our guests. I hope we are lucky enough to have you return and stay with us again. Brandon Schroth More 

Thunder Bay, Canada
2 reviews
3 of 5 stars Reviewed January 26, 2015

Nice hotel, clean and well kept. Not the greatest accommodations if you are skiing at Red Mountain. Rooms are not very big and the restaurant/bar are closed very early, not very accommodating. Probably would not stay here again of out trip was go Ski.

Review collected in partnership with Best Western

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BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are always happy to get skier/boarders staying at the hotel. We do have great prices on rooms bundled with ski passes for the Red Mountain that more than make up for the short drive from Trail. Make sure to ask about the ski packages the... More 

1 review
4 of 5 stars Reviewed January 26, 2015

It is always a pleasure to go back to this hotel. It is clean and welcoming . The staff is more than helpful. The beds are great and the breakfast is good. Its a bit pricy for what Trail has to offer but that is compensated by the service. The restaurant strives to keep with the good name of the... More 

Review collected in partnership with Best Western

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BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It was our pleasure to have you stay with us. I'm happy the staff is always helpful, and our rooms are clean as they should be with our hard working housekeepers. Foxy's Fine Food & Drinks is a bright spot in Trail for sure with our... More 

Vancouver Island, Canada
Top Contributor
71 reviews 71 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 18, 2015

Hotel options in Trail are very limited. This is pretty much the only decent location to stay. The rooms are quite nice, the gym is good, and the breakfast is acceptable. It's not luxury by any stretch but certainly good. The only issue is the price. Fairly steep for a Best Western but...I guess it's about supply and demand...

Was this review helpful? Yes 1
BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I'm glad you found the quality of our rooms to be high. The hotel puts what we make back into the rooms to make sure they are always in great shape. For the prices, we can offer discounts for longer stays, groups, and ski packages. I... More 

Trail
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

The Best Western Plus in Trail was a wonderful experience. I have been staying at the hotel for the past 10 years and have had nothing but a great experience. The beds at the hotel are VERY comfortable. The only trouble I had at the hotel was getting out of bed! The rooms are newly renovated and were always nice... More 

Was this review helpful? Yes
BWCRHotelServiceTeam, Public Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I agree that the beds are supremely comfortable. They're my favourite and an extremely important part of the rooms. It's great that you enjoyed the lounge, and frosty's liquor store. They're such fantastic services that I'm glad we are able to offer, especially for the extended... More 

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