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Premier Mountain Lodge & Suites


1495-6th Avenue on Karas Drive | Box 339, Valemount, British Columbia V0E 2Z0, Canada
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Best fare found from Minneapolis to Vancouver: $445

Reviews you can trust

71% Do not recommend
2.0 of 5 stars 17 reviews
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By trip type
All (17)
[ Date ] [ Rating ]
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4 of 5 stars
PeeblesNFeeb   1 contribution
Victoria
Oct 3, 2009 | Trip type: Couples

I was only looking for a place to stop for the night while passing through, and this place fit the bill. I booked online for a very low price ($59), and frankly wasn't expecting much. But the owner was extremely friendly and helpful, and my needs were met perfectly. The hotel is in a convenient location (also a very pretty... more

Management response from
check09, Manager

Hi, Thank you for your time. It was very nice of you to let people know that your stay was good. We know the hotel is old and are always doing renovations to improve on our environment. We really appreciate your comments and hope that you would come and stay again. Thank you Premier Mountain Lodge

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1 of 5 stars
chiawec   1 contribution
vancouver
Sep 14, 2009 | Trip type: Family
1
person found this review helpful

Old furniture, wall outlets that don't work, exposed elect stove, smell of smoking in the room...we wouldn't be surprised if they failed in health inspection check. We were late at the place, and pre-booked via BCAA...never again. We would rather drive in the night for another hour into Jasper and stay there. more

Management response from
check09, Manager

Yes, We are an older establishment, and we do have some issues, But it is good to her from you. It is nice to know where our areas of work need to be done. It would have been better, if maybe you would have felt to come into our office and let us know of these issues. But at least...

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1 of 5 stars
themaninbc   5 contributions
bc
Sep 12, 2009 | Trip type: Business, Solo travel
2
people found this review helpful

At check in the management smelled like booze, and was clearly drunk and incredibly ignorant to the desk attendant. I felt really bad for her. Its was very unprofessional. After check-in I was hungry and decided to check out the "New Restaurant", OMG the sewer broke in the kitchen the restaurant stank, and they were still open cooking and serving... more

Management response from
check09, Manager/owner

Hi, thank you very much for your observations. You are correct about this situation. Management has been dealt with, and we are sure that this will not happen again. We are truly sorry for your inconvenience. The problem obtaining to the sewer in the restaurant,(it was never in the Kitchen, it was a bathroom problem)(yes we should have been closed,...

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1 of 5 stars
gidkim   1 contribution
Corvallis
Jul 19, 2009 | Trip type: Family
1
person found this review helpful

8 of our familiy booked five-queen beds room through Priceline.com with reasonable price(USD140 including tax). Actually priceline.com ensures only 2 adults, but the room is for upto 10 people in their homepage. At first, the owner guy greeted us. But we found the toliette sink was out of order so we requested him to repair it. He said the price... more

Management response from
check09, manager

Dear Guest, Thank you for posting your review and illustrating your comments; I assure you that it is not our intention to mislead anyone booking with our hotel, nor do we advocate cheating or swindling our guests. When you booked through Priceline, the website very clearly stated that all rooms are booked for double occupancy (2 adults), accommodations for additional...

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1 of 5 stars
Here_and_About   4 contributions
SW_USA
Jun 10, 2009 | Trip type: Family
1
person found this review helpful

The failure of my web search to identify other nicer accommodations in Valemount, BC, led me to book this facility. Had it not been for my late arrival with family, I would have passed on this accommodation. The appearance is old, the furnishings are old, and a view out of our room to what could have been scenic was accumulated... more

Management response from
check09, manager

We here at the Premier, are Very sorry to here that your stay was not to your liking. We do appreciate your comments, even if not in our best interest, so we can fix and handle the areas that were unsatisfactory. We are always doing upgrades to make our place better, for we do know that our place is older...

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3 of 5 stars
Kisu_11   1 contribution
Osoyoos, BC
Mar 24, 2009 | Trip type: Solo travel
1
person found this review helpful

I was pleasantly surprised to find this newly renovated motel, the bathroom and room were very clean, new white towels, coffee maker, fridge, wireless internet. Easily located, New management. more

Looks unsafe
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2 of 5 stars
Mel0dy2007   45 contributions
Los Angeles, California
Dec 23, 2008 | Trip type: Family
1
person found this review helpful

I thought this will really be a nice place to stay but I was mistaken. I reserved for a two bedroom suite and the front desk gave me a key to a standard room and I need to go back to complain. We’re given a new room after some explanation that there are 5 people in our party and that... more

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2 of 5 stars
yvr1   73 contributions
Vancouver, BC
Sep 13, 2008 | Trip type: Friends getaway
1
person found this review helpful

For some reason when I decided to stay here, the name made it sound to me like it was going to be something special, it is not. It is a two story very old building. The rooms are not up to date, burn holes in the carpet and bedding. Bathroom is ok, but one small bar of soap and one... more

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1 of 5 stars
marvin123   2 contributions
Prince George, Canada
Aug 6, 2008 | Trip type: Business, Couples
1
person found this review helpful

It has to be the worst motel we have ever stayed in. Tv not in working order, broken bed, and cleanliness leaves some thing to be desired. Nex time my wife and I will not stop in Valemount and drive on to the next town. more

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1 of 5 stars
TrixieLee   1 contribution
Edmonton
Jul 30, 2008 | Trip type: Family

We arrived at this hotel very late at night, with one adult and three small children. Previous reviews have mentioned how the rooms and lobby don't look like the photos on the internet, and that is TRUE! The rooms are dirty and disgusting, and the whole place smells horrible. When the first room we were given didn't lock, we asked... more

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Premier Mountain Lodge & Suites Also Known As

  • Premier Mountain Hotel
  • Premier Mountain Motel
Address: 1495-6th Avenue on Karas Drive | Box 339, Valemount, British Columbia V0E 2Z0, Canada
Valemount Hotels Premier Mountain Lodge & Suites
2.0/5.0
17