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Premier Mountain Lodge & Suites

1495-6th Avenue on Karas Drive, Valemount, British Columbia V0E 2Z0, Canada
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Premier Mountain Lodge & Suites
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Premier Mountain Lodge & Suites
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Phuket, Thailand
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Your know your in Canada when you walk into the lobby, there is a fire in the fireplace, a hockey game on the big screen and the owner offers you a drink to watch the last of the second period of the hockey game!! So your getting the idea of the customer service! Great rates, nice room, good selection of... More 

Was this review helpful? Yes
Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We do have an attached restaurant that is under new management and staff. It is now open everyday 6am until 12am. Thank you and look forward to your return. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

good service, clean room, great price, no complaints. Need 200, characters for a review, here goes... Tried to type "no complaints" auto corrected to, "no condoms" was about to post it by accident but the 200 character limit caused me to re-read... Good laugh in a good hotel

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are happy to hear that your stay with us was a pleasant one. We look forward to accommodating you again. Thank you. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed the night, just passing through town. Couldn't get a better place to relax after a full day of driving. We were welcomed warmly at the door, the room was clean and spacious. Great rates, excellant service would stay again in a heartbeat!

Was this review helpful? Yes
Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are pleased to hear that your stay was a pleasant one and welcome you back always. Thank you. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

On my way through, was just looking for a good deal. This place exceeded my expectations. Not only is it the best price and value out there, it has everything I need, couldn't be more clean and best of all the management and service was exceptional. Couldn't be more accommodating. And free wifi! I'll be back

Was this review helpful? Yes
Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are very pleased to hear that your stay was a pleasant one and welcome you back anytime. Thank you. More 

Maple Ridge, Canada
1 review
3 of 5 stars Reviewed April 14, 2015

I have stayed at this hotel at least four times and each time have been quite Satisfied. The owner "Ali" goes out of his way to ensure everything is good! The rooms are clean and the beds have been comfortable. Keep in mind this is not the Pan Pacific but in my travels around western Canada as a pilot car... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are happy to hear that when you stay with us it has always been a pleasurable one and welcome you back always. More 

Comox, Canada
Top Contributor
60 reviews 60 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were on a trip from Alberta to Vancouver Island. Having stayed at a hotel in Grande Prairie the night before and were disappointed in the value, we feared the worst for this place as it was only 79$ a night. but the clerk offered us a quiet room that was newly renovated. It was really quite nice. Clean, comfortable... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are pleased to hear that your stay with us was a pleasant one and do apologize about the animals hanging in the lobby. We look forward to accommodating you on your next visit. More 

1 review
5 of 5 stars Reviewed March 22, 2015

Fire pit is great rooms are clean and the owner is a great guy! I would stay here anytime. Locals are great people. For the price and the service I would say one of the best in Valemount.Dont waste your money or time at any other hotels.

Was this review helpful? Yes
Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your recent review regarding our hotel the Premier Mountain Lodge and Suites. We are very happy that your stay was a pleasant one. We are glad to hear you enjoyed the firepit in our centre courtyard and that your room was clean. We welcome you back anytime. More 

Whitecourt, Canada
2 reviews
2 of 5 stars Reviewed March 5, 2015

We booked on line after reviewing the hotels website, the pictures are HD, enhanced and misleading. The place is not dirty just really old, dated and shows lots of wear. The "Jacuzzi Suite" is simply a jet tub from 1970 and oddly 2 queen beds... Its dark, smells and shows its age. The gentlemen at the front desk (assumed to... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your recent review regarding your stay at our hotel. We apologize that your stay was not a pleasant one. Our pictures of the hotel are as truthful and honest as we can get without any enhancing. It does depend on what room type you have booked as all room types vary in looks. Our Jacuzzi Suite has... More 

Travelers are raving about these Valemount hotels

1 review
1 of 5 stars Reviewed March 1, 2015 via mobile

I am convinced that this hotel is part of the Bates Motel franchise. -it took the front desk guy 20 minutes to find our reservation -the TV in the lobby was so loud that my friend is now hard of hearing -the advertised centre courtyard is a parking lot with a 20' x 20' patch of mud and weeds -the... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding your recent stay with us. We are a privately owned hotel and not part of any franchise. We do apologize that your stay was an unpleasant one. We recently have changed our online booking system and are still working on getting all staff up to date with the new system. Due to the snow... More 

Edmonton
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 26, 2015

Looks like it could be a nice place but neglect has turned it into a dump! The lobby was cluttered and dirty as were the halls, the paint and wall paper in the room was peeling and looked like it hadn't had a proper clean in a long time. The matresses needed to be replaced and the hot tub was... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Amenda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->Its Valemount a small town with population of just 800-1000 people and we are the oldest hotel in town and the cheapest in town so our prices are way cheaper then other hotels. -->we are on renovation when you'hv been... More 

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