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Premier Mountain Lodge & Suites

2.5 of 5
1495-6th Avenue on Karas Drive, Valemount, British Columbia V0E 2Z0, Canada
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Premier Mountain Lodge & Suites
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110 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Maple Ridge, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel at least four times and each time have been quite Satisfied. The owner "Ali" goes out of his way to ensure everything is good! The rooms are clean and the beds have been comfortable. Keep in mind this is not the Pan Pacific but in my travels around western Canada as a pilot car... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are happy to hear that when you stay with us it has always been a pleasurable one and welcome you back always. More 

Comox, Canada
Top Contributor
60 reviews 60 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on a trip from Alberta to Vancouver Island. Having stayed at a hotel in Grande Prairie the night before and were disappointed in the value, we feared the worst for this place as it was only 79$ a night. but the clerk offered us a quiet room that was newly renovated. It was really quite nice. Clean, comfortable... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding our hotel the Premier Mountain Lodge and Suites. We are pleased to hear that your stay with us was a pleasant one and do apologize about the animals hanging in the lobby. We look forward to accommodating you on your next visit. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Fire pit is great rooms are clean and the owner is a great guy! I would stay here anytime. Locals are great people. For the price and the service I would say one of the best in Valemount.Dont waste your money or time at any other hotels.

Was this review helpful? Yes
Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your recent review regarding our hotel the Premier Mountain Lodge and Suites. We are very happy that your stay was a pleasant one. We are glad to hear you enjoyed the firepit in our centre courtyard and that your room was clean. We welcome you back anytime. More 

Whitecourt, Canada
2 reviews
2 of 5 stars Reviewed March 5, 2015

We booked on line after reviewing the hotels website, the pictures are HD, enhanced and misleading. The place is not dirty just really old, dated and shows lots of wear. The "Jacuzzi Suite" is simply a jet tub from 1970 and oddly 2 queen beds... Its dark, smells and shows its age. The gentlemen at the front desk (assumed to... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your recent review regarding your stay at our hotel. We apologize that your stay was not a pleasant one. Our pictures of the hotel are as truthful and honest as we can get without any enhancing. It does depend on what room type you have booked as all room types vary in looks. Our Jacuzzi Suite has... More 

1 review
1 of 5 stars Reviewed March 1, 2015 via mobile

I am convinced that this hotel is part of the Bates Motel franchise. -it took the front desk guy 20 minutes to find our reservation -the TV in the lobby was so loud that my friend is now hard of hearing -the advertised centre courtyard is a parking lot with a 20' x 20' patch of mud and weeds -the... More 

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Premier Mountai... L, Front Desk Attendant at Premier Mountain Lodge & Suites, responded to this review

Thank you for your review regarding your recent stay with us. We are a privately owned hotel and not part of any franchise. We do apologize that your stay was an unpleasant one. We recently have changed our online booking system and are still working on getting all staff up to date with the new system. Due to the snow... More 

Edmonton
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 26, 2015

Looks like it could be a nice place but neglect has turned it into a dump! The lobby was cluttered and dirty as were the halls, the paint and wall paper in the room was peeling and looked like it hadn't had a proper clean in a long time. The matresses needed to be replaced and the hot tub was... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Amenda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->Its Valemount a small town with population of just 800-1000 people and we are the oldest hotel in town and the cheapest in town so our prices are way cheaper then other hotels. -->we are on renovation when you'hv been... More 

Breton, Alberta, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

After making reservations at this hotel 6 weeks ago, we arrived at 9pm. Nobody was at the front desk, note on door said to use courtesy phone( outside ), nobody answered phone- left my name and Cell #. We had a toddler with us who was hungry after travelling for 5hrs. So after knocking on a door which I was... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Madam, we are extremely sorry about that new years eve night i have through this case and all i can say its shame for us and we really apologize your inconvenience for that night and we fired that night person who was on charge and have really taken action on him. we are so regret about that incident happened... More 

novi, michigan
Top Contributor
56 reviews 56 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed December 11, 2014

Worst motel stay yet. To add salt to our wounds the manager Ali remarked, "wow, looks like you got a great deal". We paid quite a high amount (compared to what others have mentioned). That was really not the issue though. I'm just glad I did not get tetanus from impaling myself on one of the exposed nails in the... More 

Was this review helpful? Yes 1
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Linda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->regarding the wall paper and stuff you know its very old fashioned way and old hotel thats why it take some time to renovate and fresh painting we have about 72 units in our hotel so its time taking process.... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed November 9, 2014

I understand there are motels or hotels that need some renovating to upgrade their look but at least they seemed functional for an overnight stay. This lodge is in desperate need of repair. I had pre booked my stay with them on the way to and from my destination. Both units were equally as bad. The unit on the first... More 

Was this review helpful? Yes
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Linda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->regarding the wall paper and stuff you know its very old fashioned way and old hotel thats why it take some time to renovate and fresh painting we have about 72 units in our hotel so its time taking process.... More 

Prince George, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 4, 2014

This is an old motel that does require updating and maintenance but the price of $57 that we were charged was acceptable for what we received. The room lacked a table and chairs so it was difficult to work with the motel Wi-Fi on our computer. The microwave and fridge provided good service as we had to cook our own... More 

Was this review helpful? Yes 1
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hello Sir, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! thanks you very much for your feedback i do recommend to visit us again. Thanks Manager More 

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