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Premier Mountain Lodge & Suites

2.5 of 5 1495-6th Avenue on Karas Drive, Valemount, British Columbia V0E 2Z0, Canada
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Premier Mountain Lodge & Suites
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Premier Mountain Lodge & Suites
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105 reviews from our community

Traveler rating
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    32
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Edmonton
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Looks like it could be a nice place but neglect has turned it into a dump! The lobby was cluttered and dirty as were the halls, the paint and wall paper in the room was peeling and looked like it hadn't had a proper clean in a long time. The matresses needed to be replaced and the hot tub was... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Amenda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->Its Valemount a small town with population of just 800-1000 people and we are the oldest hotel in town and the cheapest in town so our prices are way cheaper then other hotels. -->we are on renovation when you'hv been... More 

Breton, Alberta, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

After making reservations at this hotel 6 weeks ago, we arrived at 9pm. Nobody was at the front desk, note on door said to use courtesy phone( outside ), nobody answered phone- left my name and Cell #. We had a toddler with us who was hungry after travelling for 5hrs. So after knocking on a door which I was... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Madam, we are extremely sorry about that new years eve night i have through this case and all i can say its shame for us and we really apologize your inconvenience for that night and we fired that night person who was on charge and have really taken action on him. we are so regret about that incident happened... More 

novi, michigan
Top Contributor
56 reviews 56 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed December 11, 2014

Worst motel stay yet. To add salt to our wounds the manager Ali remarked, "wow, looks like you got a great deal". We paid quite a high amount (compared to what others have mentioned). That was really not the issue though. I'm just glad I did not get tetanus from impaling myself on one of the exposed nails in the... More 

Was this review helpful? Yes 1
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Linda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->regarding the wall paper and stuff you know its very old fashioned way and old hotel thats why it take some time to renovate and fresh painting we have about 72 units in our hotel so its time taking process.... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed November 9, 2014 via mobile

I understand there are motels or hotels that need some renovating to upgrade their look but at least they seemed functional for an overnight stay. This lodge is in desperate need of repair. I had pre booked my stay with them on the way to and from my destination. Both units were equally as bad. The unit on the first... More 

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Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Linda, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->regarding the wall paper and stuff you know its very old fashioned way and old hotel thats why it take some time to renovate and fresh painting we have about 72 units in our hotel so its time taking process.... More 

Prince George, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 4, 2014

This is an old motel that does require updating and maintenance but the price of $57 that we were charged was acceptable for what we received. The room lacked a table and chairs so it was difficult to work with the motel Wi-Fi on our computer. The microwave and fridge provided good service as we had to cook our own... More 

Was this review helpful? Yes 1
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hello Sir, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! thanks you very much for your feedback i do recommend to visit us again. Thanks Manager More 

West Kelowna, Canada
1 review
1 of 5 stars Reviewed September 17, 2014

Booked the room through Expedia - no problems there. We were, I'm sure, given a room that hadn't been used in a long time because we paid the discounted rate. Firstly, it was in the back corner. The smell was so bad, we brought in the air freshener from the truck. Secondly, the tv wasn't plugged in (which tells me... More 

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Up graded to honeymoon suite. It was awesome. great soaker tub , big bed and clean. Was very happy. And, we got 10% off cupon to restaurant across the street . Food was great. Hotel has hot tub but we haven't used it.

Was this review helpful? Yes 2
Premier Mountai... L, Manager at Premier Mountain Lodge & Suites, responded to this review

Hi Thomas, Its our pleasure that you'hv been our guest and really appreciate your feedback and responding to your reply..!! -->Its a small town Valemount we don't have ROGERS or SHAW communications here in whole town ....so its not reception just Local Antenna. -->We don't offer complimentary continental breakfast but we have our own Restaurant called SARAK and it opens... More 

Sexsmith
Top Contributor
68 reviews 68 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 17, 2014

We arrived in town tired from driving into the night, the motels all seemed to be filled up. We decided to try this one as they had a vacancy, I was told at the front desk that everyone was filled up, they had a vacancy the price being 149.00 with tax. I thought the price to be steep for the... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Top Contributor
129 reviews 129 reviews
67 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed August 12, 2014

I agree with other reviews here, this place is run down and needs renovations. We stayed here one night. One night is OK, but I would start to be bothered after that one night. I did sleep OK here. The end.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 10, 2014

Don't let the lower price fool you. I know getting a good deal for a place in the Rockies in the summer is crazy but honestly people this place does not come close to deserving an excellent or good rating. Completely worn out and poorly maintained.

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Additional Information about Premier Mountain Lodge & Suites

Address: 1495-6th Avenue on Karas Drive, Valemount, British Columbia V0E 2Z0, Canada
Location: Canada > British Columbia > Valemount
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Premier Mountain Lodge & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Premier Mountain Hotel
Premier Mountain Motel

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