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BEST WESTERN PLUS Glengarry Hotel

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150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
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1 room 1 guest
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BEST WESTERN PLUS Glengarry Hotel
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BEST WESTERN PLUS Glengarry Hotel
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
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  • All months
    (177)
  • Mar-May only
    (32)
  • Jun-Aug only
    (68)
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    (55)
  • Dec-Feb only
    (22)
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southport england
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

On our trip around Nova Scotia this hotel was one of the cheaper ones we stayed in. So I was not expecting anything special. Was greeted nicely by the staff and was allocated a quiet room which was far bigger than most we have already stayed in. Could not ask for more. Decided to eat in the hotel as nothing... More 

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Marion Bridge Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Bill presented at check out exceeded the amount confirmed on the BW reservation! Staff.were rude and advised that the hotel billing was the correct amount and would not be adjusted. The error was blamed on BW.When we supplied a copy of our confirmed reservation they reluctantly changed it appropriately! Other staff services were fine!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I were pleasantly happy with our stay here. The room was spacious and clean, and the staff was friendly and welcoming. The bathroom in our room was super tiny unfortunately, especially since we had women trying to get ready! Great outdoor pool and the indoor jacuzzi was great. Noise proofing is definitely needed unfortunately.

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Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Jessica S. Thank you very much for your review of our property on your recent stay. We are pleased that you enjoyed your stay and that most amenities were to your liking. We appreciate all comments as they are a learning tool to help us be sure we are providing all our guests the best of accommodations that we... More 

Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst Experience! I arrived to a musty room that immediately affected my asthma. When I spoke to the front desk, they suggested I could pay to upgrade my room. They have a strict no refund policy so BUYER BE WARE.

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Donald B: On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again in the future so that we can have another chance to provide you with a superior experience. Regards, Judy N More 

Travelers are raving about these Truro hotels

Oxford, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had spacious rooms in the main building, which were really comfortable and the quietest we stayed in in Canada- no noisy air conditioning or noise from other hotel guests. Decor is 'traditional' , but everything was clean and fresh. Dinner and breakfast were of a good standard, and waiting staff helpful and friendly. The hotel is 40 minutes away... More 

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear mavowilson: Thank you so much for your review of our property during your recent stay with us. We are all very happy that you found everything to your liking and yes, we are very handy to the International airport which makes it very easy to reach us without traffic hassles. Hoping to see you again in your next travels... More 

London, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Despite some new wallpaper on the wall, the hotel is dated. Our room had no headboard and older looking furniture that came with an odd smell. We found that the girls employed at front desk lacked a sense of customer service and just being hospitable. They were cold and curt. Breakfast was basic wish some hot options, but we have... More 

Was this review helpful? Yes 2
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Modena S: On behalf of our entire team I want to apologize for not exceeding your expectations on your recent stay at our hotel. However, if I may, I would like to clarify a few things. The rooms you stayed in do have new furniture and perhaps that was in odour you smelled due to the humidity, also there... More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second time we have booked using air miles and had a great stay. We have a family of 7 and needed 2 rooms. We stayed in the back building by the outdoor pool. Both rooms were very clean and had comfy beds. I have read reviews about the back building that were not so good but I... More 

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Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Nicole S.: I hope this email finds you and your family well and rested from a busy vacation! We are glad you chose us as your "hotel of choice" for your stay in Truro. We are so glad to hear you enjoyed all we have to offer and are pleased to hear you will stay with us again on... More 

Mississauga, Canada
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff were very friendly and accommodating. We had a motel room off the main building which was great for parking and loading luggage. The room was well appointed. The beds were comfortable and the the air conditioner worked well. The outdoor pool was well used and a great place to relax. Dining was good in the area. Breakfast at the... More 

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Canuckonthego56: On behalf of our whole team I want to thank you for your great review of our property and staff. We try our best to accommodate our guests to what they expect and should definitely receive. We appreciate that you stayed with us and look forward to you coming back to see us again if you are in... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

They only had smoking rooms available when we called. We asked for a discounted rate for the,, because we were non smokers but they wouldn't do it. Beds were clean but room was dingy. Everything was old and yellowed. The kind of room you don't want to walk around bare foot in! At check-in they asked for credit card number... More 

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Sheenaevans: On behalf of our entire team, I would like apologize for failing to exceed your expectations. I hope that you will consider staying with us again in the future so that we can have another chance to provide you with a superior experience. Regards, Judy N More 

Toronto
2 reviews
4 of 5 stars Reviewed 4 weeks ago

staff very friendly and helpful, rooms comfortable, had ground level room with door to outside as well as to the central hallway which was great as we were visiting friends and they could come directly to our room. Were looking forward to using outdoor pool but weather did not cooperate, did use indoor pool and hot tub both were good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Ruth V: I hope this email finds you well. I would like to say thank you for taking the time to review our property regarding your recent stay with us. I am glad to see that your stay with us went well. Unfortunately, we did have a couple of weeks of rain which disappointed us all but things are... More 

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