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All 9 Truro hotels

BEST WESTERN PLUS Glengarry Hotel

3.5 of 5 Hotel   |   150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
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67%
Ranked #4 of 9 hotels in Truro
A recent review
4 of 5 stars reviewed 1 week ago
CFH_NOLA New Orleans, Louisiana
  • Overview
  • Reviews (109)
  • Photos (76)
  • Amenities
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  • Room tips (16)
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109 people have reviewed this hotel

Traveler rating
    35
    38
    17
    5
    14
See reviews for
31
31
11
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
New Orleans, Louisiana
Top Contributor
142 reviews 142 reviews
55 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel offers convenient parking outside one’s room for those on the ground floor, which makes unloading and loading much easier. Our room was fairly large with 2 queen beds, two comfortable chairs, plus a desk and desk chair. All of the furniture was very nice and appeared relatively new. The bathroom counter was washstand style, which limited counter space.... More

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear CFH_NOLA: On behalf of our whole team here at the BWPLUS Glengarry, I want to thank you for your great comments on our property and staff. These comments are definately shared with our team and are much appreciated. We are pleased that you stayed with us and hopfully, if you are back in Truro, you will visit us again.... More

Fort Saskatchewan, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

From check-in to departure the entire staff were welcoming and very helpful. The room was exceptionally clean with comfortable beds. The restaurant food and service was excellent, and the prices very reasonable. All around, an excellent value for the money.

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Terry L: Our whole team here at the BWPLUS Glengarry thank you for the very positive comments on our staff and facility. We try our best to exceed our guests expectations and are thrilled when we hear that we have made your stay with us an enjoyable one. Your comments will be shared with the staff as they work... More

Top Contributor
68 reviews 68 reviews
12 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am Truro fairly frequently on business and sadly this is the hotel that my company deals with. There isn't a great deal of selection in the town anyway, but surely there must be something that is better than this. This is one of those places that just doesn't stand out in anyway. Service is average, rooms are average and... More

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Jamie M:: I appreciate your review of our property. Our whole team tries hard to exceed our guests expectations. I'm sorry we didn't meet yours. We certainly appreciate your business and that of your company's and the next time you stay with us I would appreciate it if you would ask for myself or Rose, our GM, so we... More

Windsor, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent a night , hotel is immaculate ! Staff amazing ! Very comfortable bed, very nice atmosphere. Will definitely stay there again.Convenient location close to Hospital, shopping, close to highway.For being by busy road I was amazed at how quiet it was. Good night sleep.

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear wandarowsell13: On behalf of our whole team I want to thank you for your great review of our property and staff. We try our best to accommodate our guests to what they expect and should definately receive. We appreciate that you stayed with us and look forward to you coming back to see us again in the future. Sincerely,... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

The room is pretty standard but the beds are very comfortable. The fridge in the room is a nice addition for snacks and cold drinks. Friendly and efficient staff check in and check out. Delicious breakfast, eggs cooked perfectly to my liking. Great location in proximity to the golf course.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear doran900: Thank you for your very nice review of our property. We have been busy with a lot of upgrades and renovations and we are very proud of our friendly and very efficient staff. We have nine golf courses in our area so we are very handy for a golf holiday. Thanks again for the great review and look... More

Bathurst, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

No complaint with quiet and excellent place to stay. The room was extremely clean with excellent services. The restaurant is clean and they have great breakfast. This motel requires exterior update but it doesn't stop them to provide the excellent and clean place.

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear fpi agency: Thank you for your very nice review of our property. We have been working hard on many renovations and upgrades over the last two years and a few more to be done so I'm glad you noticed. I will let our team know that you were happy with their service and cleanliness and we get a lot... More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 4, 2014

I checked in on May 2 at approximately 3:40pm and went to my room which was out back in an older section not even attached to the hotel which is where the ammenities are located such as the pool and restaurant. I immediately went back to the front desk and expressed my concerns about the location, I did not feel... More

Was this review helpful? Yes 3
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Coffee 1974: Thank you for advising us of your experience with your stay at our hotel. I apoligize for your negative experience and this issue was used as a training tool to ensure nothing like this happens to another guest. There are no excuses for this so, once again, I apoligize and hope this will not be your view... More

Antigonish, NS, Canada
1 review
5 of 5 stars Reviewed March 9, 2014

I have stayed at this hotel numerous times over the past few years. It is always a satisfying experience. The friendly staff welcome you and are always helpful. The rooms are updated and they have many! The breakfast that comes with the room is great, it is a full breakfast! Love the outdoor/indoor pools. Both have liquor license which is... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Chelsea C. I would like to say thank you for taking the time to review our property regarding your recent stay with us. I am glad to hear that your stay with us went well. We continue to strive everyday to provide the best service possible to each and everyone of our guests. We value and appreciate the response... More

Churchill, Ontario
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 8, 2014

DON'T STAY HERE!! On a weekend rugby trip this weekend and made the mistake of booking this hotel. First they gouged us &160 a night for a room that normally costs $98, then they wanted a $500 room damage deposit! It was too late to cancel so we stayed...no hot water at all on the second day....the manager claimed someone... More

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Guest from Churchill, Ontario: I am sorry you were not happy with your stay with us this past weekend. Where you were part of the Rugby Teams that filled our hotel last weekend (and have for many years) all teams were given information, prior to booking, regarding rules and regulations and what the security deposits for each team would... More

Hantsport, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2014

My husband called the reservation phone number and made the reservation through reward points but somehow the reservation was made for the wrong day. I did not know this until I arrived. Check out was stressful as the clerk told me about the mistake. She said that if you are booking on line, quite often mistakes are made. She asked... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

DearCharlene R: Thank you for your review of your recent stay. After checking with our Front Desk Staff and our Manager's response to your Medallia complaint, I can only repeat what she wrote. We are sorry your experience wasn't what was expected or warranted. Your husband was not at fault, the reservation system was at fault and we are glad... More

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Additional Information about BEST WESTERN PLUS Glengarry Hotel

Address: 150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Glengarry Hotel 3.5*
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Also Known As:
Truro Best Western
Best Western Truro
BEST WESTERN PLUS Glengarry Hotel Truro, Nova Scotia

76 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (30)
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Dining (4)
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Hotel & grounds (7)
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Pool/beach area (6)
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Bathroom (1)
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Other (29)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a 92-room property centrally located in the Hub of Nova Scotia, 40 miles north of the Robert L. Stanfield International Airport. We offer 12,000 sq.ft.of meeting room space - complimentary high speed internet in all guest rooms - King and Queen size beds and 2 room executive suites with private balconies. Indoor/Outdoor Pools. Coffee Shop, Dining Room with daily luncheon buffets/Sherlocks Piano Bar. Close to many major businesses. Friendly helpful staff. ... more   less 
Number of rooms
92

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