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BEST WESTERN PLUS Glengarry Hotel

2.5 of 5 150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
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BEST WESTERN PLUS Glengarry Hotel
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BEST WESTERN PLUS Glengarry Hotel
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145 reviews from our community

Traveler rating
    47
    51
    22
    5
    20
See reviews for
42
44
13
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (21)
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    (22)
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Dartmouth
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel with my family while in Truro for a kids hockey tournament. We arrived in the middle of a snow storm and were informed that our team was not all in the same area despite having block booked months in advance. Then we were told that the restaurant was closed on Monday due to it being... More 

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear akcanuck: Thank you for taking time to respond regarding your recent stay with us. Thank you for complimenting us on our facilities. I do want to address your complaint about our rude employee yelling at the children numerous times for playing hockey in the corridors. They were not only running, playing hockey but banging on doors with their sticks... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Parked our car outside our room to have the windshield smashed due to a party the night before. Did not get any sleep at all. The staff were not helpful at all the next day, had to call the police to make a report. The staff said you park at your own risk and they can not do anything about... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear 145racheald: I would like to apologize to you and your friend for your unfortunate experience at our hotel last week. We have taken your input and made changes to ensure these people don't disturb anyone at our hotel again. I am glad our front desk gave you a 50% reduction in your room rate for your inconvenience. When our... More 

Fredericton, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was recently on business and was on the road, of course the weather was not cooperating. At the last minute i made a phone call and had no reservation made. They were more than accomodating, a great complimentry full breakfast was included, and a great reception from all staff members there. Great because everything you will need is there.

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Spindrive: I would like to say thank you for taking the time to respond to your recent stay with us. I am glad you were happy with your stay and enjoyed our Hot Breakfast. We continue to strive everyday to provide the best service possible to each and everyone of our guests. We value and appreciate the response you... More 

nova scotia, canada
2 reviews
5 of 5 stars Reviewed January 7, 2015

I had to check in last minute as I have to have my mother in Halifax for a surgery by 5:30 am...I didn't want to disturb my family at home but leaving in the middle of the night....the front desk supervisor was very friendly and explained she had 1 room...as it's very busy with a convention but it was a... More 

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Sandra022 Thank you for your very positive comments on our staff and facilities. I am so pleased we were able to make your stressful situation a little easier. We are hoping your mother is making a full recovery and that you will think of us again if you are in need of a Truro hotel. Regards, Judy N More 

Halifax, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2014

The hotel was very clean and neat uopon entering, the staff was always helpful and pleasant. We enjoyed a breakfast at the hotel and the staff there were fantastic. i WILL STAY HERE AGAIN AND WOULD RECOMMEND IT TO EVERYONE.

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Arnold R: Thank you for taking time to review your stay at our property. We were pleased that everything was to your liking. We appreciate that you stayed with us and that you will consider us again in the future. Regards, Judy More 

Charlottetown, Canada
Top Contributor
116 reviews 116 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 2, 2014

It was a very busy summer and so my boss treated me to a couple of nights at the Best Western in Truro (gift certificate). Then decided to stay a third. Location: I had a car - so I could get to the shopping pretty easy. As far as I could tell, not close to anything unless you have a... More 

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Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear MaggiemaeCanada: On behalf of our whole team, I want to thank you for your very positive and detailed account of your stay with us. I'm happy you were so comfortable that you decided to relax one more night! Thank you for letting us know about the late night incident at the front desk. This has been dealt with so... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 18, 2014

This is a very good hotel which we stayed at many times. We always get good value for the cost. We always enjoy a swim in the very clean pool. The rooms are beautiful and very clean and very comfortable. .A full breakfast is always included in the cost of the room which is a plus . All in all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Mitchelll7859FY: Thank you again for your great review of our property. We are glad you feel comfortable here and we certainly appreciate that you choose us for your "get aways" and look forward to your next visit. Regards, Judy N More 

Abbotsford
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

The bathroom was really small and cramped. the comfort of the room overall was excellent. the breakfast buffet was disappointing, next time we sill just have the regular breakfast. our 3 year olds pancake's were overdone and rubbery and took a really long time. The staff were excellent, everyone that we encountered which was probably about 10. We stayed in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Margaret H: On behalf of our whole team I want to thank you for your great review of our property and staff. We try our best to accommodate our guests to what they expect and should definately recieve. Thank you for your comments on your breakfast - that has been addressed and hopefully won't happen again. We appreciate that... More 

Canada
1 review
1 of 5 stars Reviewed November 7, 2014

Main building might be okay to stay in. But if they put you in the guest room. Might as well go to a Motel for half the price. Parking lot is very dark and overcrowded. No sound proofing at all. If you are looking for a good night sleep this is not the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Ken W: Thank you for reviewing our property. We take all comments, positive or negative, very seriously and try to use them to improve in all areas. Sorry we didn't live up to your expectations but hope you will give us another chance to make your stay more enjoyable. Regards, Judy N More 

Lower Sackville, Canada
Top Contributor
55 reviews 55 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

I was very pleased after reading all the negative comments on here. I was lucky to be in the main building in room 312. Beautiful room with a microwave, fridge, flat screen tv, and two queen size beds. In the front of the building can be a bit noisy but I had the air conditioning on. The pool and hot... More 

Was this review helpful? Yes
Judy N, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review

Dear Brendad00: Our whole team here at the BWPLUS Glengarry thank you for the very positive comments on our staff and facility. We try our best to exceed our guests expectations and are so glad we were able to make your stay with us an enjoyable one. Hopefully, you will think of us again when you come to Truro. Regards,... More 

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Additional Information about BEST WESTERN PLUS Glengarry Hotel

Address: 150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Glengarry Hotel 2.5*
Number of rooms: 92
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Also Known As:
Truro Best Western
Best Western Truro
BEST WESTERN PLUS Glengarry Hotel Truro, Nova Scotia

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