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Holiday Inn Truro

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437 Prince Street, Truro, Nova Scotia B2N 1E6, Canada
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Holiday Inn Truro
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182 Reviews from our TripAdvisor Community

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Traveler rating
    47
    94
    31
    7
    3
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Toronto, Ontario
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, modern rooms, fast wi-fi, comfortable beds, great location, great service. Breakfast buffet was fresh and delicious, and our server Amy was amazing....super-friendly and efficient. We wouldn't hesitate to stay here again.

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for reviewing your recent stay at the Holiday Inn Truro. We are very pleased to hear that you enjoyed your stay and we appreciate the positive feedback regarding our guestrooms, food and service. We look forward to seeing you again! Cheers, Samantha Madore HR & Marketing Manager, Guest Experience Champion More 

Bridgewater, Massachusetts
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Adequate, Pleasant staff (never saw this ant notification) but there was one in the room when we checked in. The town was nice, easy access to highway, and the staff was very good. Remote to TV did not work right but the pillows were good

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for taking the time to review your stay at the Holiday Inn Truro. We appreciate your feedback and are pleased to hear that you had a chance to enjoy some of Truro while you were here! We hope you will stay with us again in the future. Sincerely, Samantha Madore HR & Marketing Manager, Guest Experience Champion More 

Burlington, Ontario, Canada
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception and service are all very helpful and friendly. Rooms are comfortable in line with this class and expectations. Small pool but all well kept. Good place for this area. Convenient location in the town with walking distance to the restaurants. Breakfast not so great, was included so take it as it comes but if we would have had to... More 

Was this review helpful? Yes 1
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for reviewing your recent stay at the Holiday Inn Truro. We are pleased to hear that you enjoyed the comfortability of your guestroom and the service from our staff while you were here. We appreciate the feedback regarding your experience in the restaurant and we will certainly take this into consideration as we are always looking for ways... More 

Boiling Springs, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived on June 30, after a long drive from the Nova Star Ferry at Yarmouth. Sight seeing up the coast was great, but a nice hotel and bed made it even better. The staff were very helpful. Lots of restaurants to have dinner at. We ended up having to change rooms due to the door lock being broken. They... More 

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for your review. We are sorry to hear that you experienced a couple of glitches while you were with us, but happy to hear that you managed to have an overall positive experience. We take guest satisfaction very seriously, so we are pleased that you found our staff to be helpful during your stay. We hope you will... More 

Richmond, Virginia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Truro only has 2 hotels with some other B&B's and Inns so your choice is limited. The location of this hotel is great. I did not find the front staff very friendly or helpful. Not unfriendly but just not what I expected. There is only one elevator in the hotel so that makes checking in or out with all of... More 

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear that we did not meet your expectations while you were here. Thank you for your feedback regarding the check in process and my apologies that your sleep was disrupted when there were some late check-ins close to your room. We appreciate you taking... More 

Winnipeg, Canada
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the second time we stayed here for a family function in town. The rooms are small but adequate. My only concern is what seems to be a lack of awareness of the front desk staff. We had to have our room keys reset a number of times and the response was you need to keep the key away... More 

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for reviewing your recent stay at the Holiday Inn Truro. We appreciate your feedback regarding the timely delivery of information to our customers and we will certainly use this feedback as an opportunity to improve our guest satisfaction moving forward. We are very pleased to hear that you experienced positive customer service in our Bistro restaurant and again... More 

Glasgow, United Kingdom
Level Contributor
607 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a really handy stopover on our holiday around the Maritimes. The check-in process was rather odd as the woman wanted our addresses and phone numbers in order to allow us to check in, rather than just take our names. Our rooms were of a decent size and were clean and comfortable. The décor of the whole interior of... More 

Was this review helpful? Yes
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for providing us with a review on your recent stay at the Holiday Inn Truro. We are very pleased to hear that you found the hotel to be clean and comfortable and that you got to visit some of the nearby shops and restaurants while you were here. We appreciate your feedback regarding the fridge; we will certainly... More 

Kitchener, Canada
Level Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Holiday Inn has everything you would expect. The room was clean and had everything you would expect, including a fridge (no freezer section). The TV did not have as large a package of channels as some places we've stayed. The room was quite small. Having a restaurant on site meant there was no complimentary breakfast.

Was this review helpful? Yes 1
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for taking the time to review your recent stay at the Holiday Inn Truro. We appreciate your feedback regarding the cleanliness of the room and we hope you will choose to stay with us again in the future! Cheers, Samantha Madore HR & Marketing Manager, Guest Experience Champion More 

Halifax, Canada
Level Contributor
449 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The pool area,gym and games room were great. the elevator was very small and slow and the stairs to the 3rd ended up on the 4th. This Hotel was very clean and spacious bathroom was a little strange with toilet one side and sink and shower the other side of the room. This Hotel is in a great location and... More 

Was this review helpful? Yes 1
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for the four star review of your stay at the Holiday Inn Truro. We are pleased to hear that you were able to enjoy our pool, fitness centre and games room during your stay. We appreciate that feedback regarding the layout of the hotel and we are happy to hear that you were able to enjoy some of... More 

Estero, Florida
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

We were very pleased with our 1 night stay there! Diane at rhe desk was so personable and pleasant. Upon finding out we were celebrating 50 yrs she had a surprise sent to our room! A bottle of wine, strawberries, cheese and crackers! We honeymooned in Canada and decided to come back! The tidal bore was somrthing we wanted to... More 

Was this review helpful? Yes 1
Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for taking the time to review your stay at the Holiday Inn Truro. We are so pleased to hear that you enjoyed your 50-Year Anniversary at our hotel... Congratulations! We appreciated your feedback regarding the service you received from Diane as well as the quality of the guest room and food. We hope to see you again soon!... More 

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