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Holiday Inn Truro

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437 Prince Street, Truro, Nova Scotia B2N 1E6, Canada
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Holiday Inn Truro
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Holiday Inn Truro
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163 reviews from our community

Traveler rating
    46
    82
    26
    6
    3
See reviews for
44
52
5
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had never stayed in this Holiday Inn before and I can tell you I was so pleased at the superior service, the quality of the beds and pillows (my sleep is very important) and the warm pool. The dining service was so friendly. The lobby has a nice fireplace. I would recommend a stay at this hotel. Staff was... More 

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Moncton, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn in Truro for a quick night (me and my wife with our two kids). When we checked in, the lady at the front desk warned us that there were a couple of sport teams in the hotel for the night, and they'd make sure they weren't too loud. They did a good job because... More 

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Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for your four star review! We appreciate you taking the time to review your recent stay at the Holiday Inn Truro. It's great that you had a chance to enjoy the pool as well as our Bistro on Prince restaurant. We are particularly pleased to hear that you will return. We hope to see you again soon! Cheers,... More 

Bridgewater, Canada
Top Contributor
278 reviews 278 reviews
45 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasant stay here after a day skiing at Wentworth. Check in was a breeze as I had booked online and the front desk staff was very pleasant as well. Room was a good size, clean, with comfortable beds and free WiFi (which is pretty standard now a days). We unfortunately didn't get a chance to check out the pool, but... More 

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Samantha M, Manager at Holiday Inn Truro, responded to this review

Thank you for taking the time to review your recent stay at the Holiday Inn Truro. We very much appreciate the feedback regarding service, guestroom and amenities. We pride ourselves on offering excellent customer service, so we are very pleased to hear that you found our front desk and restaurant staff to be pleasant. We certainly hope you will stay... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 11, 2015 via mobile

We stayed at the Holiday Inn for just over a week. Upon my arrival there, the girl on the front desk seemed "frustrated" with me when I was trying to confirm a payment plan. The only good service we ever received from the staff at the front desk, was from the manager and a friendly blonde-haired girl. Our key NEVER... More 

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sammadore, Manager at Holiday Inn Truro, responded to this review

Thank you for your recent stay with us and for taking the time to review our hotel. It is nice to hear that you found the service from housekeeping staff and Guest Services Manager to be friendly. On the other hand, I am truly sorry to hear that you experienced such difficulty with your room key and customer service on... More 

Moncton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 9, 2015

It Was great I enjoyed the breakfast buffet! my friends and I went to visit the Haunted Corn Maze and stayed a night at the holiday inn. There was not much to do down town Truro, but had a great time at the corn maze and hotel.

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sammadore, Manager at Holiday Inn Truro, responded to this review

Thank you for the four star review of your stay at the Holiday Inn Truro. We are so pleased to hear that you enjoyed the local corn maze as well as our buffet breakfast. We hope to serve you again in the future. Cheers, Samantha Madore HR & Marketing Manager, Guest Experience Champion More 

Newfoundland
Top Contributor
60 reviews 60 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 18, 2015

I recently spent a few days here for a work conference and it is a great hotel. The staff were friendly, the rooms were clean, and its a short drive from the airport. Overall the hotel is moderately equipped. The only complaint id have is the bathroom is extremely small.

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sammadore, Manager at Holiday Inn Truro, responded to this review

Thank you for the four star review of your stay at the Holiday Inn Truro. We are so pleased to hear that you enjoyed your conference at our hotel. Though we are sorry to hear that you found the bathroom to be small, we are happy that you found the guestrooms to be clean. We pride ourselves on excellent customer... More 

Brisbane, Australia
Top Contributor
56 reviews 56 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 5, 2014

Our stay at the Holiday Inn was our first night in Nova Scotia. Our room consisted of a queen bed, which was comfortable and with comfortable pillows - a blessing considering we had stayed in 5 star hotels previously in Canada that had uncomfortable bedding. The bathroom consisted of a bath/shower and toilet, but for some reason, the vanity was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear MelnBlu, Thank you for your recent stay with us and reviewing our property. It is really nice to know that you found our pillows and bed comfortable. On the other hand, I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. Rest assured that these issues will be looked... More 

Bethel, Maine
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 3, 2014

This Holiday Inn is fine for vacation or business travelers. It's exactly what you want after a day on the road. Clean and comfortable room, a place to swim and work out, a place to wash some clothes, and a good place to eat if you've had enough driving for the day. We stayed here twice, on the way to... More 

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sammadore, Manager at Holiday Inn Truro, responded to this review

Thank you for the four star review of your stay at the Holiday Inn Truro. We are so happy to hear that we were able to meet your needs after a long drive from Newfoundland: swimming, laundry, restaurant and a comfortable room. We pride ourselves on our customer service, so we are also pleased that our staff were very friendly.... More 

Ontario's Near North, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 25, 2014

First time staying at Holiday Inn Truro. Pricing reasonable. Room was spacious, but sofa desperately needs replacing - worn and grungy. However, cleanliness was very good. Bistro on site - fair pricing for lunch but breakfast was over the top price-wise. Location very good and friendly staff. We would probably stay there again.

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sammadore, Manager at Holiday Inn Truro, responded to this review

Thank you for the review of your stay at the Holiday Inn Truro. We appreciate your feedback on the breakfast menu pricing and quality of the guestroom couch as this enables us to target problem areas and take the necessary actions to improve the overall experience of our guests. We pride ourselves on our positive customer service, so we are... More 

Newton, Massachusetts
Top Contributor
115 reviews 115 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 27, 2014

We stayed in Truro on our way from southern Nova Scotia to Cape Breton. The Holiday Inn offered a competitive price. There's nothing wrong with the hotel - it's what you'd expect from a mid-priced chain. Our room was clean, and the only notable issue was that the bathroom is very small. The hotel is located in a commercial district... More 

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IHGCare, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear West52, Thank you for your recent stay with us and for reviewing our property. I am glad that our location worked for your needs. However, please accept our sincerest apologies for any inconvenience the condition of the bathroom may have caused you. We appreciate your feedback as this is our best resource for improving guest services. Again, thank you... More 

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