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Rodd Grand

417 Main Street, Yarmouth, Nova Scotia B5A 4B2, Canada
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Rodd Grand
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Rodd Grand
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126 reviews from our community

Traveler rating
    14
    33
    30
    19
    30
See reviews for
25
36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Halifax, Canada
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First the good. The front desk staff and all staff that I have encountered here are exceptional! They are extremely friendly and helpful. The restaurant is very reasonably priced and has great food. The meals were fresh good portions and very well cooked. The Restaurant waitresses were working to their absolute best and as fast as they could but I... More 

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello Briansbass, Thank you for letting us know about your stay. I know the staff really appreciate your kind words and I will make sure to pass them along. I would like to talk further about your stay and if you could email me at rwaite@roddhotelsandresorts.com or call me at 902-742-2446 to talk about the issues you encountered we would... More 

Dartmouth
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot find enough positive words to describe my stay. All of the staff were amazing from front desk, restaurant, housekeeping and others I would pass in the hall or lobby. Always smiling and acknowledging me. The food in the restaurant was excellent - all home cooking and done so well. Will definitely be staying here when my work brings... More 

Was this review helpful? Yes 1
Robert W, General Manager at Rodd Grand, responded to this review

Hello Roy M, We are so pleased to here that your stay was so great. Thank you so much for letting others know and we can't wait to see you on your next trip to Yarmouth. More 

Ottawa, Canada
2 reviews
2 of 5 stars Reviewed February 6, 2015

Website is not giving an honest image of your hotel. Moisture in bathroom. Heater broken. Electric outlets broken and DANGEROUS. GYM - Broken treadmill and the one working is 40 years old as the rest of the equipment. Front Desk man was very average. I understand YARMOUTH is a small town, but my 150$ spent is no different there than... More 

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello ChristoGM, I'm sorry to hear that your stay was not 100% perfect. We do try very hard as a team to make every detail as perfect as possible while our guest. I do hope that we get a chance to show you our improvements on your next visit and to be able to show you we can do better. More 

Shelburne, Canada
1 review
1 of 5 stars Reviewed February 2, 2015

I go to many conferences and events in hotels. Usually several at the Rodd Grand in Yarmouth every year. I have never been in a colder building. I often spend whole days in rooms with 20+ people and no one is able to take off their coats. Space heaters are sometimes provided but the temperature stays miserable and chilly. The... More 

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello S C, I'm so sorry about the cold in the meeting room you were in. We do have heat in all rooms but I know with the temperature being in the -20 degree Celsius and the wind hitting the front of the building off the harbour it does have a hard time sometimes keeping up. The staff do try... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 30, 2015

I have never experienced such rude customer service in my life. I am 23 years old and they first told me I was too young to get a room, then they give me a a room with smaller beds than what I booked. They never told me the wifi password or anything else, they just told me that if we... More 

Was this review helpful? Yes 1
Robert W, General Manager at Rodd Grand, responded to this review

Hello 123443211234, I'm sorry to hear about your experience at check in to the hotel. It's does sound a little off as we do get numerous reviews related to our customer service. hearing this for the first time and since this is an anonymous site it is close to impossible to pin point your room or arrival time to the... More 

Dartmouth, Canada
Top Contributor
63 reviews 63 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is not a 'grand' hotel and it is showing it's age. On the plus side the beds were comfortable. The room was very clean. And the service was friendly and polite. It is a good place to stay in this corner of the province. The parking lots are small and rough but easy to access.

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello deaglekl, I'm so pleased to hear that you had a good stay with us. Thank you so much for letting us know about your stay and I hope we see you on your next visit to Yarmouth. More 

Digby, Canada
1 review
5 of 5 stars Reviewed December 1, 2014

My husband and I chose to spend the night for our at the Rodd Grand for my friends wedding (October 18,2014). The wedding reception was in at the hotel in a nice spacious room. Staff friendly and there for our needs. Our bedroom was very clean with a gorgeous view of the harbour. Would definatly recommend this hotel for friends... More 

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello littleacadian, Thank you so much for sharing your experience at or hotel with others. We are so happy you enjoyed our hotel and hope we have the chance to serve you again. More 

Atkinson, New Hampshire
Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

Stayed night before taking the ferry back to Maine. Convenient, clean, and reasonable. Also accepts pets. Handy to ferry. Restaurant was ok, but not many choices in the area. Best bet for the money in the area.

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello Noreen M, We are so pleased you enjoyed your stay with us. Thank you so much for letting us know and we can't wait to welcome you back on your next visit to Yarmouth. More 

Charlottetown, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

We stayed at this hotel Nov 8 and, as always, it didn't disappoint. The hotel is spotless and the linens/bed are top quality. The view is breathtaking overlooking the harbour. It is conveniently located within walking distance to nearby watering holes. This morning, we enjoyed a delicious and hot breakfast in the hotels' restaurant, Gale's.

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello rhondarandy, Thank you so very much for your review. I'm so pleased you enjoyed your stay with us and thank you for letting others know. We look forward to having you as our guests again on your next trip to the area. More 

Dartmouth, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

My wife and I decided to spend a night in Yarmouth and we were glad to stay the the Rodd Grand Yarmouth. It is right downtown which was convenient for our leisure activities. We stayed in a double queen room that face the harbour and gave us a nice view. The room was comfortable and had everything we needed for... More 

Was this review helpful? Yes
Robert W, General Manager at Rodd Grand, responded to this review

Hello JuxtaJoe, We are so pleased the location and the hotel itself work so well for your stay in Yarmouth. Thank you so much for letting others know about us and I hope we see you on your next trip to our beautiful town. More 

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