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BEST WESTERN Mermaid Yarmouth

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545 Main Street, Yarmouth, Nova Scotia B5A 1J6, Canada
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BEST WESTERN Mermaid Yarmouth
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183 Reviews from our TripAdvisor Community

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Springfield
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One last visit to Yarmouth Jan 11 2015 to Jan 13 2015 a storm came up and when I looked out in the morning my vehicle was covered in a blanket of snow and parking lot was just being plowed .I was hoping I could clean the snow off without getting wet . I dressed and went for a nice... More 

Helpful?
Thank Margaret T
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi Margaret T, Thank you for the amazing review. We are always happy to see you when you come stay with us. I am happy that our staff was able to clean your car off for you that morning, it is not always that we can get out and do those little things. We certainly have appreciated your loyalty and... More 

Halifax, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 16, 2015

I had the misfortune of staying here early December 2015. The first thing about any room facing the main road is that you will enjoy squealing tires and traffic noise aside from the other noises from anyone walking the wooden walkway / boardwalk the hotel is fitted with. This applies to the front and rear rooms. I wasted no time... More 

Helpful?
2 Thank DD-PD_2016
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

I apologize that you had a less than perfect stay with us. It can be a little noisy from street noise at the front of the building sometimes but it does quiet down. It is not all the time that it is noisy. I am glad that our staff could accommodate you and move you to a room in the... More 

Travelers are raving about these Yarmouth hotels

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 28, 2015

The staff are very accommodating. The comp breakfast was decent and the eating area very clean. My room was a kitchenette that was a tad dated but functional non the less. The flat screen TV was impressive. The in room TV directory needs to be updated. Many channels listed with only a few available. My biggest frustration was the card... More 

Helpful?
Thank John R
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi, I am so happy to hear that our staff were very accommodating to you. We pride ourselves on superior customer service. I am glad you enjoyed our breakfast. We are in the process of renovating all our rooms so in the summer of this year you will see all new kitchenettes. We hope that you come back and experience... More 

Melbourne, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 20, 2015

Our room was large with a table and two dining chairs, a very large television and a king size bed. The bathroom had a very welcome tub. The room heating was very efficient despite the cold weather. For Breakfast, which was Included in our tariff, there were many choices: yoghurt, cereals, porridge, scrambled eggs and link sausages. There was ample... More 

Helpful?
Thank Anita T
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi Anita T, Thank you for taking the time to do a review for us. We are so happy that you enjoyed your large size room with your 42" HDTV and king sized bed. Yes our Ptac units are great for keeping the rooms cool or heated whichever is needed. We certainly do have great breakfast selections which are sure... More 

Moncton
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 13, 2015

Location was great! Very close to restaurants. The staff was friendly and had good service. The motel was very old. Certainly needs a lot of upgrading. Was very disappointed at the first sight of this motel and the inside wasn't any better. I was very surprised that a Best Western would let one of their Hotels be this run down.

Helpful?
Thank 766Tracey
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hello 766Tracey, We certainly are in a great location being central to everything. Our staff are very friendly and helpful and I am glad that you experienced that while with us. Yes, bu while our motel might be on the older side we have done many renovations like installing A/C units in every room, installing 42" Plasma HDTV's with high... More 

Aylesford, Nova Scotia, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2015

We went to the mermaid for a late anniversary getaway ...it was great ....bed was amazing ,comfy and huge ......went out Saturday night and enjoyed some pool at the local pool hall ......suggested by the lovely lady at the hotel desk ..overall had a great stay ...breakfast was awesome ..complimentary ..of course ....thanks for making us feel at home ...

Helpful?
Thank Angela P
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi Angela P, We certainly appreciate your taking the time to do a review for us. Happy late anniversary! I am so happy to hear that you enjoyed your stay with us. Yes our beds are very comfy. I am glad that you took advantage of our awesome breakfast and that you enjoyed your night out on the town while... More 

Lake Orion, Michigan
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 1, 2015

Yes, it is a simole thing like a recycling bin in the room that can make adifference. I have always hated throwing plastic bottles in the trash and hoping the cleaning service would seperate them. Overall, the Best Western Mermaid met expectations and was adequate for a one night stay. Drawback, was this is a motel with all door entries... More 

Helpful?
Thank Deborah W
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi Deborah W, I am glad that you were pleased with our recycling bins in the room. We are a 2 Green Key and like to make sure that the options are there for our guests. Yes we are a Motel and many of the guests that stay with us like that fact as they can drive right up to... More 

Eriksdale, Canada
2 reviews
4 of 5 stars Reviewed October 1, 2015 via mobile

Friendly staff. The room was clean and modern. There was a good shower with lots of nice towels . The hot breakfast got our day off to a grand start . You can't go wrong staying here. I would recommend this place to anyone looking for a reasonably priced place to stop.

Helpful?
Thank Tim J
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hello Tim J, Thank you for the kind words about my staff. I am pleased that you enjoyed your stay while with us and that you found the rooms clean and modern. Yes we definitely provide ample towels in the room with great thread count. We hoe that you travel our way in the future and we look forward to... More 

Huntsville, Alabama
Level Contributor
612 reviews
421 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
3 of 5 stars Reviewed September 28, 2015

This is an older motel with two levels and no elevator. Check in was pleasant and friendly and we received a first floor room as requested. A room on the ground floor prevents the need to drag bags up stairs but you hear people above you walking. Also, the only ice machine is on the top floor and you need... More 

Helpful?
Thank AGoingGal
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hello AGoingGal, Thank you for doing a review of your stay with us. I am happy that we were able to provide you with a ground floor room as requested. We try our best to accommodate our guests needs. We are going to be undergoing the 2nd phase in our renovation plans. The first has already been carried out with... More 

Canada
1 review
3 of 5 stars Reviewed September 28, 2015

Been here before. Service was much better than before. But poor hot water and breakfast shut down in morning before the end time. The cost is close to this level of hotel in a major city. But with few options...Days Inn I think it up the street...

Review collected in partnership with Best Western

Helpful?
Thank Mike M
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Mike M, Thank you for your review. I am happy to hear that your experience this time was much better. I apologize again for the breakfast mix up times. We definitely do provide a grab and go breakfast for those that may miss the breakfast times. We like to make sure that our guests are satisfied and have the best... More 

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