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Touchstone on Lake Muskoka

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1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
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Best prices for: 1 room 1 guest
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Touchstone on Lake Muskoka
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89 Reviews from our TripAdvisor Community

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Traveler rating
    53
    17
    5
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    8
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (10)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (14)
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Bracebridge, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Was very disappointed with our Brunch at Touchstone. The venue is lavishly decorated, but both food and service left a lot to be desired. The table settings were missing salt and pepper, when I request same, it was delivered for only 3 minutes before the server was back to take it to another table. When I ordered coffee, the waitress... More 

Was this review helpful? Yes 1
Glenn K, Guest Relations Manager at Touchstone on Lake Muskoka, responded to this review

I regret that your experience did not meet our standards. We pride ourselves on great food, great service and memorable experiences. Please contact me at the resort as I would like to speak with you personally. Executive Chef, Glenn Kitchen More 

Toronto, Canada
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed just one night so did not use the amenities because of time constraints. The one bedroom room with fireplace, balcony, Muskoka room, kitchenette was really lovely. We stayed in the main building with the reception and restaurant. We had dinner there and had one of the best meals ever. The service was excellent and the... More 

Was this review helpful? Yes 2
Bracebridge, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the oportunity to host a family lunch at Touchstone resort just 8 mnutes west of Bracebridge on May 24, 2015. With quests from Toronto arriving early before the quest of honour, they were greeted and able to wait in comfortable seating in front of the fire. We sat inside but a few degrees warmer and we would have... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 21, 2014

Felt like we needed to get away for a few days in Muskoka. Rented the four bedroom Tree Top Villa's. On the plus side, the view was spectacular. On the negative side, the service was poor at best. From the greeting, to the rooms in need of maintenance to the severely under stocked units to the attitude received when trying... More 

Was this review helpful? Yes 10
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 16, 2014

The rooms are nice and clean but the walls are paper thin and you can hear full conversations throughout the night leading to terrible sleep (especially near the lobby or patio). Also, the older man at the front desk was incredibly rude and answered all our questions with one word answers (although the woman in the morning was much nicer).... More 

Was this review helpful? Yes 6
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

My wife and I just visited this resort for our first year wedding anniversary and we were beyond thrilled and blown away by the service at this resort. Not only was our room beautiful but the meals we had at "taste" were exceptional. All staff at touchstone were very friendly, BUT We have to add two servers in particular at... More 

Was this review helpful? Yes 4
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I just spent 6 nights up at Touchstone with my husband, two kiddies (5 and 3), my mother and dad, and my sister. What a wonderful experience! Between the pool (a little smaller than we anticipated, but it was beautiful), the great beach, the play structure and the tennis courts (where we played a little soccer) everything was great. We... More 

Was this review helpful? Yes 1
CHATHAM
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 2, 2014

My boyfriend and I stayed here for two days in the Spa Studio Suite. The room was equipped with a a full kitchen with high end finishes, a beautiful bathroom with a washer and dryer (which came in handy!), a large king sized bed that was super comfortable with a fireplace in front of it, a fully screened deck with... More 

Was this review helpful? Yes 4
Ontario
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

I went to pick up a parcel that was left after a member of my family stayed at the resort. The young girl (long dark hair) behind the counter was on the telephone with a client. She looked at me and rolled her eyes several times and put the individual on hold. I told her I wasn't in a rush... More 

Was this review helpful? Yes 14
Port Dover, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

We stayed at this beautiful oasis while my son was participating in the Ont.Winter Games. It was stunning from the room décor, to the amenities, and the dining room. We even enjoyed the sauna and the outdoor hot tub. The food was delicious with such a variety to choose from. So good that we dinned there twice. And we appreciated... More 

Was this review helpful? Yes 2
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