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All 11 Bracebridge hotels

Touchstone on Lake Muskoka

3.0 of 5 Resort   |   1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
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Touchstone on Lake Muskoka
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Ranked #2 of 11 Hotels in Bracebridge
A recent review
3 of 5 stars Reviewed August 16, 2014
dp23431 Toronto, Canada
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86 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 21, 2014

Felt like we needed to get away for a few days in Muskoka. Rented the four bedroom Tree Top Villa's. On the plus side, the view was spectacular. On the negative side, the service was poor at best. From the greeting, to the rooms in need of maintenance to the severely under stocked units to the attitude received when trying... More

Was this review helpful? Yes 3
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2014

The rooms are nice and clean but the walls are paper thin and you can hear full conversations throughout the night leading to terrible sleep (especially near the lobby or patio). Also, the older man at the front desk was incredibly rude and answered all our questions with one word answers (although the woman in the morning was much nicer).... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

My wife and I just visited this resort for our first year wedding anniversary and we were beyond thrilled and blown away by the service at this resort. Not only was our room beautiful but the meals we had at "taste" were exceptional. All staff at touchstone were very friendly, BUT We have to add two servers in particular at... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I just spent 6 nights up at Touchstone with my husband, two kiddies (5 and 3), my mother and dad, and my sister. What a wonderful experience! Between the pool (a little smaller than we anticipated, but it was beautiful), the great beach, the play structure and the tennis courts (where we played a little soccer) everything was great. We... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 2, 2014

My boyfriend and I stayed here for two days in the Spa Studio Suite. The room was equipped with a a full kitchen with high end finishes, a beautiful bathroom with a washer and dryer (which came in handy!), a large king sized bed that was super comfortable with a fireplace in front of it, a fully screened deck with... More

Was this review helpful? Yes 3
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

I went to pick up a parcel that was left after a member of my family stayed at the resort. The young girl (long dark hair) behind the counter was on the telephone with a client. She looked at me and rolled her eyes several times and put the individual on hold. I told her I wasn't in a rush... More

Was this review helpful? Yes 8
Port Dover, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

We stayed at this beautiful oasis while my son was participating in the Ont.Winter Games. It was stunning from the room décor, to the amenities, and the dining room. We even enjoyed the sauna and the outdoor hot tub. The food was delicious with such a variety to choose from. So good that we dinned there twice. And we appreciated... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 25, 2014

This hotel claims to be a 5 star resort. After staying here I can assure you it looks like a 5 star resort but is run like a motel, along with Malcolm whom is behind the front desk and should definitely not be working with customers with that sort of attitude. Our steak dinner which summed up to $150 was... More

Was this review helpful? Yes 16
Mississauga, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2014

If you are a winter activities' fan, this place is the perfect match for you. For Ice fishing and snowmobile is suitable place to do. Perfect lodge with lake view suites, equipped with everything you need to entertain or cook for yourself. We were there for one day even ,it was so cold with bunch of snow everywhere,but it worth... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 30, 2014

I stayed at Touchstone in a 2 bedroom cascade for my sister's bachelorette weekend back in June of 2012. She isn't a partyer so we opted for a spa weekend instead. I loved the apartment style accommodations - so spacious, clean, and comfortable. It felt just like a home away from home. We were a walkway away from the the... More

Was this review helpful? Yes 1
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Additional Information about Touchstone on Lake Muskoka

Address: 1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Bracebridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Touchstone on Lake Muskoka 3*
Number of rooms: 33
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Also Known As:
Touchstone On Lake Muskoka Hotel Bracebridge
Touchstone On Lake Muskoka Bracebridge, Muskoka District, Ontario

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