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All 12 Bracebridge hotels

Touchstone on Lake Muskoka

3.0 of 5 Resort   |   1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
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Touchstone on Lake Muskoka
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82%
Ranked #1 of 12 hotels in Bracebridge
A recent review
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  • Reviews (84)
  • Photos (38)
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84 people have reviewed this hotel

Traveler rating
    51
    17
    4
    4
    8
See reviews for
30
31
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just visited this resort for our first year wedding anniversary and we were beyond thrilled and blown away by the service at this resort. Not only was our room beautiful but the meals we had at "taste" were exceptional. All staff at touchstone were very friendly, BUT We have to add two servers in particular at... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just spent 6 nights up at Touchstone with my husband, two kiddies (5 and 3), my mother and dad, and my sister. What a wonderful experience! Between the pool (a little smaller than we anticipated, but it was beautiful), the great beach, the play structure and the tennis courts (where we played a little soccer) everything was great. We... More

Was this review helpful? Yes 1
CHATHAM
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for two days in the Spa Studio Suite. The room was equipped with a a full kitchen with high end finishes, a beautiful bathroom with a washer and dryer (which came in handy!), a large king sized bed that was super comfortable with a fireplace in front of it, a fully screened deck with... More

Was this review helpful? Yes 3
Ontario
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

I went to pick up a parcel that was left after a member of my family stayed at the resort. The young girl (long dark hair) behind the counter was on the telephone with a client. She looked at me and rolled her eyes several times and put the individual on hold. I told her I wasn't in a rush... More

Was this review helpful? Yes 6
Port Dover, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

We stayed at this beautiful oasis while my son was participating in the Ont.Winter Games. It was stunning from the room décor, to the amenities, and the dining room. We even enjoyed the sauna and the outdoor hot tub. The food was delicious with such a variety to choose from. So good that we dinned there twice. And we appreciated... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 25, 2014

This hotel claims to be a 5 star resort. After staying here I can assure you it looks like a 5 star resort but is run like a motel, along with Malcolm whom is behind the front desk and should definitely not be working with customers with that sort of attitude. Our steak dinner which summed up to $150 was... More

Was this review helpful? Yes 12
Mississauga, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2014

If you are a winter activities' fan, this place is the perfect match for you. For Ice fishing and snowmobile is suitable place to do. Perfect lodge with lake view suites, equipped with everything you need to entertain or cook for yourself. We were there for one day even ,it was so cold with bunch of snow everywhere,but it worth... More

Was this review helpful? Yes 1
Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 30, 2014

I stayed at Touchstone in a 2 bedroom cascade for my sister's bachelorette weekend back in June of 2012. She isn't a partyer so we opted for a spa weekend instead. I loved the apartment style accommodations - so spacious, clean, and comfortable. It felt just like a home away from home. We were a walkway away from the the... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed December 28, 2013

Before I begin, I should preface this review by saying I've taken several months to pull my thoughts together after holding our small wedding at Touchstone in September 2013. From start to finish, it was a truly awful experience and had we had any idea of how completely incompetent, unethical and outright disrespectful the "management" of this resort was going... More

Was this review helpful? Yes 30
Anne L, Guest Relations Manager at Touchstone on Lake Muskoka, responded to this review

Thank you for your posting. We value all guest insights and comments. We apologize that aspects of service relating to your wedding did not meet your expectations. We are delighted that you found the location magical and the on site service and culinary to meet your expectations. Touchstone did have a change of ownership and management just prior to your... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

We were married October 5th at Touchstone Resort, and could not have been happier with our choice of venue for our perfect wedding weekend. Touchstone was absolutely perfect from the beginning. It was our first and only choice after visiting the resort the previous fall, and from our guests’ reaction we definitely made the right choice. The grounds at Touchstone... More

Was this review helpful? Yes 2
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Additional Information about Touchstone on Lake Muskoka

Address: 1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
Location: Canada > Ontario > Muskoka District > Bracebridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Touchstone on Lake Muskoka 3*
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Also Known As:
Touchstone On Lake Muskoka Hotel Bracebridge
Touchstone On Lake Muskoka Bracebridge, Muskoka District, Ontario

38 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Touchstone on Lake Muskoka offers a mix of pristine lake views and elegant sophistication. Whether you choose our well-appointed Main Lodge Suite, private Villa or Cottage you will experience breath taking views of Lake Muskoka in luxurious accommodation.Enjoy the Infinity Pool and other deluxe amenities while taking in the best views in Muskoka. Take part in the recreational opportunities Touchstone has to offer; from boating to golf it is all just outside your doorstep at Touchstone. Enjoy a fabulous meal at Taste Restaurant or a relaxing treatment in Touch Spa. Plan your next getaway at Touchstone whether a family holiday, or romantic weekend for two, Touchstone on Lake Muskoka delivers a unique experience. ... more   less 
Number of rooms
33

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