I'll keep this as brief as possible as I know most people don't have the time to read lenghthy reviews. From the moment we walked in the door, the staff and hotel were great! Food was fantastic, and the awesome free breakfast is actually cooked to order and served in a beautiful dining room. Now, this place isn't the Royal... more

RIGHT at the 401 exit 696, it took less than one second to find the place, the staff were effortlessly going above and beyond the call of duty, and if i didnt have a sauna and hottub at home, i probably would have stayed longer than i had. The staff were more than helpful with every question we had, and... more

Recently stayed with this hotel for a second time. Enjoyed the stay very much. Very surprised to read some of the bad reviews on this hotel. I think all things considered, it is a good play to stay, and their free breakfast is a terrific bonus. I have stayed at other hotels in my line of work and had some... more

Was at the hotel for one night (2009/08/21). Room full of spiders. Discusting. Old and outdated room. Air conditionning not working and very dirty. Even though we had a non smoking room, the bath had several cigarette burn. Were not able to sleep correctly and left at 5:45 in the morning. Maybe we were not lucky, but we won't come... more

This hotel was grabbed because of its price and location. We were in Brockville for one night to attend an event, so the price was right at about 75 per. Now, for the review. 1. The hotel Overall, this is a decent place. It's a budget hotel for sure and it's in a good spot as there are a lot... more

Stayed at this hotel for one night. Room was nice and clean however service was horrible. Upon checking in the desk clerk appeared overwhelmed and huffed and puffed her way through the check in process like I was annoying her. Later that evening we experienced a power failure. We only found out about half an hour later that the fire... more

They call it recently renovated and improved. I went back to the front desk to find out if I had an old room that hadn't been redone and to my surprise it was a recently upgraded room. Gross. Chain lock for door broken, large hole in bedspread, chunk out of bathroom countertop.....Gross Breakfast was good. more

We were forced to stay here due to horrible winter weather, and would never again stay here. The hotel is very old and appears very dirty. We moved rooms 3 times because the heaters in all the rooms did not work and only blew out cold air. The washrooms were NOT CLEAN! The bath tub was dirty, moldy, and the... more

If you have ever had a job that takes you on the road all the time like mine does, you understand the importance of a good night's sleep. As a sales rep with a large territory covering much of Ontario I have had to stay in countless hotels over the past year and a half and I can tell you,... more