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All 7 Brockville hotels »

Quality Hotel and Conference Centre Brockville

2.5 of 5
100 Stewart Blvd., Brockville, Ontario K6V 4W3, Canada
Hotel amenities
Quality Hotel and Conference Centre Brockville
Ranked #7 of 7 hotels in Brockville
2.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveler rating
    4
    7
    0
    7
    11
Date Rating
Ontario
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 31, 2012 NEW

I really want to like this hotel, because the people who work there are so friendly and accommodating, but they really dont have a good product to work with. This hotel used to be called the Royal Brock. In its heyday, it was lovely. Now it has skipped quaint and gone straight to shabby. I stayed for business on May... More

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Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2012
1
person found this review helpful

I am a flight attendant with a well known Canadian Airline and my son had a hockey tourney in Prescott recently. We stayed at this pathetic excuse for a hotel....I have stayed at better pensions in Greece when I was backpacking!! I would rather have stayed at a hostel and had to share a bathroom!! 7 of our boys got... More

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B Parmar, General Manager at Quality Hotel and Conference Centre Brockville, responded to this review
April 10, 2012

Thank you for taking your time to share your review of our hotel. First and foremost, please accept our sincere apology for any inconvenience you experienced while you were our guest. We constantly strive to provide our guests with comfortable guest rooms and excellent service. Please be assured that the issues raised in your complaint have been investigated with all... More

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1 of 5 stars Reviewed March 29, 2012

After 20 years of travelling all around Ontario for minor hockey tournaments this was the worst experience I have ever had. As team manager I reserved rooms and was given the wrong cost of the weekend stay. They gave away rooms that were previously put aside for us. They only had one front desk person on when we checked in... More

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B Parmar, General Manager at Quality Hotel and Conference Centre Brockville, responded to this review
April 3, 2012

Dear Valued Guest. Thank-you for your candid review of your recent stay with us. There is never an excuse in not providing our guests a worry free comfortable stay. Our entire management team has been working with you over the past several days in hopes of reaching a satisfying conclusion to the issues you had while our guest. We wish... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed March 19, 2012

Just recently we had our son's first out of town hockey tournament. We stayed at the Quality Hotel in Brockville, Ontario. We selected this hotel because there was a pool for the kids. Once we arrived we found the rooms were warm and clean. The kids had lots of time to swim plus the squash courts were open so the... More

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B Parmar, Manager at Quality Hotel and Conference Centre Brockville, responded to this review
March 26, 2012

Thank you very much for taking the time to comment on Trip Advisor about your recent stay with us. We appreciate your comments and look forward to serving you in the future. Best Regards More

Brockville, Canada
Senior Contributor
32 reviews 32 reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 30, 2011

This hotel used to be one of the best places to stay overnight, go for a drink at the piano bar or to enjoy a Sunday brunch. Sadly to say,things have changed considerably, and not for the better.The meals not what they used to be... So sad really as our family used to love going there quite often. I most... More

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See 5 more reviews by deb-terr for Brockville
B Parmar, General Manager at Quality Hotel and Conference Centre Brockville, responded to this review
January 9, 2012

Dear Fellow Brockvillian Thank-you for your review of our property. We sincerely appreciate you taking the time from your day to pen your thoughts. Over the past several years, the Hotel has undergone a transformation from one that operates a full service restaurant to one that does not. Unfortunately, keeping the restaurant open was not a viable option as support... More

Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 29, 2011
1
person found this review helpful

It's 1985, you've been invited to a feed and fertiilzer conference in small town Ontario, you want a bed, food and carpets to slosh your drinks on to. This is your hotel. Strangely, the design details of vast, lounge style picture windows and plenty of brick overhangs suggest a time well before 1985, when this place truly was royal (it's... More

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Ottawa, Canada
Senior Contributor
47 reviews 47 reviews
Reviews in 36 cities Reviews in 36 cities
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed August 14, 2011
3
people found this review helpful

Our stay here was not what we expected. Upon arrival we noted a very distinct smell of chlorine throughout the lobby and the lower level of the hotel, this smell even permeated into the restaurant! After checking in we made our way to the single very tiny elevator, only to find a group of some 60-80 people all with luggage... More

Was this review helpful? Yes
B Parmar, General Manager at Quality Hotel and Conference Centre Brockville, responded to this review
January 9, 2012

Thank you for taking the time out of your schedule to comment on Trip Advisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such as yours... More

Windsor, Canada
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed August 12, 2011

We checked into this hotel as one of the teams participating in Little League's Provincial Championship Tournament. It was listed as one of the host hotels. Because of lack of availability, a number of families were required to check into and out of different categories of rooms over the one week stay. We were first put in room 202 which... More

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Toronto
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 31, 2011

Had previously stayed at Holiday Inn Express, which we loved, but that was $150 and we decided to try to save a little money and try the Quality Inn which was $130. Wished we paid the extra $20 as the difference in calibre was dramatic. This hotel was probably quite nice back in the 1960's, but time has left it... More

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Toronto, Ontario
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 28, 2011
2
people found this review helpful

I stayed in this hotel, but should have walked out when one of the "professionals" behind the front desk gave instructions to another person who was trying to check me in and used the word "Sh*t" in the phrase. I was unable to access the internet in my room, so my plans to work for the next few hours went... More

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Additional Information about Quality Hotel and Conference Centre Brockville

  • Quality Inn Brockville
Address: 100 Stewart Blvd., Brockville, Ontario K6V 4W3, Canada
Price Range: PLN: $$

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