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Holiday Inn Express Hotel & Suites Brockville

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7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
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Holiday Inn Express Hotel & Suites Brockville
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Holiday Inn Express Hotel & Suites Brockville
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102 reviews from our community

Traveler rating
    43
    38
    12
    4
    5
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40
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • All months
    (102)
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    (23)
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Ontario
Top Contributor
171 reviews 171 reviews
41 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Size of room 10/10 Comfort of bed 10/10 Cleanliness of room 10/10 Size of bathroom 10/10 Speed of Internet 10/10 Noise level (9.5/10) (I faced the highway 401, but still able to sleep comfortably) Staff 10/10 (excellent and friendly) In-room coffee (10/10) Toiletries (10/10) Quality of linens (9.5/10) – personal preference, crisp, heavy sheets and not soft sheets Heat/Cool (7/10),... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville for your most recent stay, we are pleased to read that you enjoyed your stay with us, and we look forward to having you as our guest again soon in the near future. Cheers More 

Waterloo, Canada
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would recommend asking for an even numbered room as this will give you a room on the parking lot side and not the highway side. The highway side is quite a bit noisier. They will have ear plugs waiting in your room. This made the stay more comfortable. The hotel is pretty basic but clean and very handy to... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville for your most recent stay while in the area, as we understand you have many lodging options while in the area and we appreciate your loyalty. We are pleased to read that you enjoyed your stay with us.We look forward to having you as our guest again... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Suite with two beds and a pull-out couch accommodated us, two adults and three children, very well. The fridge was very handy. The room did get a bit crowded when the bed was unfolded but we managed. The breakfast the next day was a hit with the kids. We also enjoyed the hot tub and pool. Staff were friendly... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville we realize you have many lodging choices when in the area, and we truly appreciate your loyalty. We are pleased to read that you and your family enjoyed your stay and we look forward to having all of you as our guests again soon. Cheers More 

Downers Grove, Illinois
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived at hotel at 10:00 PM after a long drive from Chicago. Given the proximity of the property to the highway, we asked the front desk receptionist for a room away from the highway. He seemed bothered by the request and told us that there had been none of those rooms available since 6:00 PM but that ear-plugs were available... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites for your stay, we realize you have many options when in the area. And thank you for completing a review. To assist you with any future bookings all of our King Suites and Deluxe Queen Suites are off the highway. We look forward to having you as our... More 

Ontario Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed here on Easter weekend. We wanted to be near the 401 and within an hour of Ottawa. This hotel fitted both needs perfectly. Quick checkin, great breakfast variety in the morning and the beds were fantastic. We were both very pleased with the suite and there was plenty of room. We did not use the... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express &Suites Brockville for your most recent stay. We are pleased to read that you enjoyed your stay and look forward to having you as our guests again soon. Cheers More 

Tweed, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

My wife and I got off the highway due to a snow storm. We had no reservation, but the receptionist gave is what we wanted, then upgraded our room. The room was nice, new and very clean. The king bed was extremely comfortable. We really love staying at all Holiday Inn Express hotels. We are never disappointed. They really deliver... More 

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express & Suites Brockville for your most recent stay, we are extremely pleased to read that you enjoyed your stay and we look forward to having you again as our guest in the near future. Cheers More 

Al Khobar, Saudi Arabia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

We visit Brockville on a regular basis to see family and have been frustrated by a lack of options in terms of accommodation. Our favourite B&B is not always available so we looked for something else and found the Holiday Inn Express. Holiday Inn offers consistent quality at moderate rates and the Brockville Express did not disappoint in this regard.... More 

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express & Suites Brockville for your most recent stay when in the area, we truly appreciate your loyalty. We are pleased to read that you enjoyed your time with us, and look forward to having you as our guests the next time you come to the Brockville area. Cheers More 

Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

Having stayed at countless holiday Inn hotels, Brockville is in class by itself. For years, fruit, except for bananas, is not offered. They just do not and will not. Fortunately, if you find you must stay there, a grocery store within walking distance sells a large variety of healthy foods, including fruit. Too bad. Otherwise it's a good place to... More 

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express for your most recent stay, and for taking the time to complete a review. With regards to your comments on fruit, as we are a Holiday Inn Express property we are by Brand standards only able to offer Bananas and oranges. If you stay at a Holiday Inn property which... More 

Toronto, Canada
1 review
2 of 5 stars Reviewed January 27, 2015

Cold showers two days in a row and after several phone calls to the front desk, was rudely dismissed by the evening manager with no solution presented. "Fitness centre" is four cardio machines and a yoga ball. No room service or restaurants on site is disappointing. Breakfast was nothing special, hot food was all warmed up from frozen, I would... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest,, As we are an Express property we do not have a restaurant on site, and the breakfast is as per IHG Standard and is the same at each Express Property across the country. Our Fitness centre is also with in IHG standards for an Express property. We are sorry you experienced inconveniences during your stay. More 

Ocala, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2014

We were most impressed with the attentive woman at reception., She offered the breakfast room for us to lounge in and enjoy coffee. We had arrived early to check in and we were very appreciative of her offer to relax after our early morning challenge through the snow. We decided on the 401 to cancel our immediate plans to cross... More 

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express & Suites Brockville for you most recent stay, we are very pleased to read that you enjoyed your time with us. We at the Holiday Inn Brockville take great pride in making sure each and every guest we have the pleasure of seeing has the best stay possible and leaves... More 

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