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All 7 Brockville hotels

Holiday Inn Express Hotel & Suites Brockville

2.5 of 5 Hotel   |   7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
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80%
Ranked #2 of 7 hotels in Brockville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
ianm7087 Toronto, Canada
  • Overview
  • Reviews (85)
  • Photos (37)
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85 people have reviewed this hotel

Traveler rating
    37
    31
    9
    3
    5
See reviews for
34
19
4
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I carefully studied all the reviews for all the hotels in the Brockville area before making my selelcton. The dominate characteristic for this hotel was that it was clean and indeed it was. Many of the other hotels in the area seemed to have a problem with cleanliness. Beside cleanliness, I also wanted a suite and a king size bed.... More

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank You for choosing our Holiday Inn Express for your recent stay, We are glad that you enjoyed your time with us. In regards to your comments on the room and breakfast. As per Brand Standards with IHG, the Holiday Inn Express & Suites Breakfast is standard and is the same at each and every Holiday Inn Express... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was conveniently located near the highway and by several tourist stops on the way from Toronto. Very clean hotel with good sized room and comfortable beds. There are plenty of restaurants and shopping nearby.

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville for your recent stay, and for taking the time to write a review. We all at the Holiday Inn Express Brockville take great pride in making sure all of our guests have the best Guest Experience each and every time they stay with us. We look forward... More

Nepean
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have never given a poor review until now. I have stayed at this hotel before with no complaints but this time the breakfast room was chaotic. No tables, no chairs, no food, too many kids unsupervised! Too many adults unsupervised!! I realize it was a long week-end but you pay for this service and the hotel should have been... More

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express & Suites for your recent stay. We understand that you have many choices when in the area. We strive at the Holiday Inn Express & Suites to provide the best guest experience to each and every guest we see. I understand your frustrations you had with your experience with Breakfast... More

Kenora
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 25, 2014

You know the hotel is probably noisy, when the staff offer you ear plugs or white noise machines when you check in... This hotel was built right next to highway 401 (and there are other hotels here too!), and the traffic goes all night long. Rooms themselves were quiet from other guests. But the hotel itself was modern, clean, staff... More

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville for your recent stay and for taking the time to fill out a review. All of our staff take great pride in providing each and every guest with "A Great Hotel Guests Love" With regards to your comments on the highway noise to assist with future bookings,... More

East Coast Canada
Top Contributor
88 reviews 88 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

We were looking for a hotel by hwy 401 to stay the night. This hotel is close to the highway, very clean rooms, and the beds were very comfortable. The hotel has a modern decor and gives the impression of being new. The hotel's breakfast was tasty with lots of hot and cold options (western omelettes and scrambled eggs were... More

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites Brockville for your recent stay, and for taking the time out of your busy schedule to complete a review. We take great pride in making sure each and every guest has a great experience each and every time they stay with us. We look forward to seeing you... More

Arnprior, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 21, 2014

We stayed 2 nights at this hotel. There was a mix up with the rooms (they say I booked incorrectly, I think they overbooked) and we had to move rooms the second night. The hotel was full with a young boys baseball tournament (maybe 11 yr olds). As parents, we've been there, done that for both baseball and hockey, but... More

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express and Suites for your recent stay, we realize that you have many options while staying in the area. We hope to see you again in the future. Cheers Amanda More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 19, 2014

The prices were good. The rooms were nice. One of the cleaning ladies, I believe her name was Kate or Katie, was working with urine soaked pants and absolutely reeked. The breakfast was okay, but I felt the fruit could have been fresher.

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest Thank you for choosing our Holiday Inn Express & Suites for your recent stay and for taking the time to write a review. We would like to thank you for bringing to our attention the issue you had, It is being dealt with appropriately. Thanks Amanda More

London Ont.
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 16, 2014

Arrived late to find the hotel was full as we're mist others in town. The front desk clerk recommend another HIE just 30 minutes away and also booked us rooms for the following three nights as there was vacancies. During my stay I had some documents emailed to the hotel and asked if I could have 10 two page copies... More

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Guest, I would like to take this time to Thank you for choosing our Holiday Inn Express & Suites Brockville for your recent stay and for your wonderful review. We all at the Holiday Inn Express Brockille take great pride in making sure we provide our guests with a great guest experience each and every day. I will be... More

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 3, 2014

I spent 10 nights in the hotel in June 2014, the hotel is very nice and well kept. The staff is all very nice and helpful. The hotel has a nice onsite laundry facility which was very helpful for my extended stay. There are several restaurants within easy walking distance or short drive.

Was this review helpful? Yes
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Matt H I would like to take this time to thank you for choosing our Holiday Inn Express & Suites Brockville for your recent stay and for the wonderful review. All of the staff at our hotel take great pride in providing our guests with Great Hotels Guests Love. We are glad you enjoyed your stay and look forward... More

Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel defies expectations. There was a welcome note upon arrival for the assistant general manager, bottle of water and chips in the room with a hand written note from house keeping in the room. The room was spacious and clean with updated amenities. The hotel pool looked nice, but didn't have a chance to swim in it. The breakfast... More

Was this review helpful? Yes 1
Amanda W, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Mr. Carr I would like to start off by thanking you for choosing our Holiday Inn Express & Suites Brockville for your recent stay. We always strive to provide the best guest experience, and we appreciate all feedback. Thank you for taking the time to write such a wonderful review, I have printed it out for all of our staff... More

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Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Phone Number:
Location: Canada > Ontario > Brockville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is Brockvilles newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 32' televisions, iron/board, coffee maker, fridge, microwave, hair dryer, high-speed Internet, newspaper and free local calls. Hotel amenities include business centre, indoor pool with hot tub, exercise room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. When you are visiting Brockvillen, Stay Smart at the Holiday Inn Express & Suites Brockville. ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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