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Holiday Inn Express Hotel & Suites Chatham South

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575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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Holiday Inn Express Hotel & Suites Chatham South
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Holiday Inn Express Hotel & Suites Chatham South
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131 reviews from our community

Traveler rating
    63
    52
    9
    5
    2
See reviews for
40
19
7
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Chatham South
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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 24, 2013

This is a brand new hotel on the site of the old Wheels Inn. The rooms are large, very clean and the staff were very friendly. The breakfast is standard hotel fare but good, hot with a nice variety. I would absolutely recommend it for business or pleasure.

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Top Contributor
61 reviews 61 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 12, 2013

Used to live in Chatham and regularly visited the "Wheels". The Bradley family have done a very nice restoration job with a modern lobby and very helpful staff. I now visit sick friends and they do a special rate for people coming from out of town for funerals, hospital visits, etc. It's nice to be back home and made to... More 

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Waterloo, Canada
Top Contributor
94 reviews 94 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 22, 2012

The lobby is very bright and welcoming. Lots of space to lounge and have breakfast. There is no restaurant on Site but many places to eat close by. A hot breakfast with good selections available free. Good fitness centre and there is a games room. Rooms were clean and well appointed. I would recommend staying here. Front staff very friendly.

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Ponte Vedra Beach, Florida
Top Contributor
62 reviews 62 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 5, 2012

Breakfast room in lobby nice. If you don't get the suite you end up with an older refurbished room that kinda smells and air conditioner is original...new pool. Good for families but found a bit expensive for small farm community town.

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Windsor, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 5, 2012

Recently, we stayed at this hotel while we were vendors at a Home Show in Chatham. We were impressed at the convenience and at the friendliness of the hotel staff. The room itself was more than comfortable and clean. Overall, a very pleasant experience. I would highly recommend this hotel to anyone wishing to "get away" for a nice quiet... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2012

I'm under the impression that the Holiday Inn Express chain of hotels is primarily for temporary business stays. With this in mind, this hotel fulfills all your needs for such a stay. The pool is probably half the size of a standard 25m pool so you'd reach the other end within six strokes. The fitness room holds four machines that... More 

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Toronto, Canada
Top Contributor
144 reviews 144 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 6, 2012

Holiday Inn is a brand that I trust, and I tend to choose these hotels when traveling for business. I know the experience will be predictable and consistent - just what's needed when traveling stressed. I recently stayed at the Holiday Inn Chatham. First of all, I didn't know about the proximity of the rail lines until a train went... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Jane P, We appreciate your feedback regarding our property. We are delighted that our location was the perfect fit for your business needs. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I apologize for any inconvenience the noise created by some of the other guests as well as the cleanliness of... More 

Niagara, Ontario
Top Contributor
52 reviews 52 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 3, 2012

Stayed one night to attend a conference at the conference centre next door and was very pleased with the hotel. It was clean, new, fresh and the front desk staff were very friendly. The only minor issue was with the hotel wi-fi - the front desk did put me through to their technical support, who weren`t able to really help... More 

Was this review helpful? Yes 1
Stratford, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 12, 2012

As a person thata stays at HI all the time and is a priority Club member I was appalled when I arrived with my sons ball team and recieved a nasty letter at check in that threatens to have the authorities throw the entire team out of the hotel if 2 compaints are recieved. As a person that travels frequently... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear waynes34, I would first like to thank you for taking the time out of your day to write your review of our hotel. I would like to apologize for the difficulties you had experienced at check-in. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2012

I was exhausted and pulled off the highway in Chatham looking for the Comfort Inn. It (and Travelodge next door) were so terrible that I got back in my car and saw the Holiday Inn down the road. It was so clean and bright and only about $10 more than those smelly dives. The receptionist helped me find a place... More 

Was this review helpful? Yes 2
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