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All 9 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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86%
Ranked #2 of 9 hotels in Chatham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Maureen M Sudbury, Canada
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92 people have reviewed this hotel

Traveler rating
    40
    40
    6
    4
    2
See reviews for
29
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Sudbury, Canada
Top Contributor
78 reviews 78 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very, very clean and feels like it just opened, althought it is apparently 5 years old. Nice lobby, great breakfast area and immaculate rooms. Worth pulling off the 401! Some dining options right in the neighbourhood.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Maureen M, Thank you very much for the kind words and the four star rating for our hotel. We appreciate you taking the time to provide your feedback about our hotel and we are pleased that you enjoyed your stay with us. Thank you for your business and we hope to see you again when you are in the... More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Let's cover all the topics: Location: Very easy to get to Parking: Lots! Facility: The first thing that "hits" you as you walk in is the "fresh, clean scent"... The reception was friendly, fast and welcoming. Ample luggage carts for those who care about that. Elevator: Fast Room: Extremely and comfortable. Bed was great. Pillows were great insomuch as there... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Harvey C, Thank you very much for the kind words about our hotel and employees. I will pass these comments onto each of the departments you have mentioned. We very much appreciate your business and the five star rating. We look forward to your next stay with us the next time you are in the Chatham Kent area. Yours... More

Oakville, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had to visit Chatham at a difficult family time. We had to care for a family member and ultimately attend a funeral. The staff at this hotel were very accommodating, extending our stay as required and booking additional rooms as family came to town. Rooms were clean, staff friendly. Great breakfast every day.

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LyndaTen, We appreciate your kind words about our property and our employees. Please accept our condolences for your loss. We hope to see you again in the Chatham Kent area, hopefully under different circumstances, as we appreciate your business very much. Thank you for the five star rating. Yours in Hospitality, Cliff Quinlan General Manager More

Kincardine, Canada
Top Contributor
71 reviews 71 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a night here while visiting to see if Chatham is a place we might retire to. The lobby was very bright and inviting. The service was quick and friendly. We were on the second floor near the elevators. There was a bit of an odd, musty smell when we got off the elevator and I was very stuffed... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Janeway62, Thank you taking the time to write our your details comments about our property. We appreciate the kind words regarding our lobby, breakfast and our service levels. I have forwarded your comments about the 2nd floor corridor and the cooling unit to the appropriate departments to correct those issues immediately. We appreciate your feedback and your business, we... More

Woodstock, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town for a wedding. Even though we didn't book ahead, clerk gave us the group rate. Staff was friendly, rooms were clean and nicely decorated, hotel is in a good location. We would definitely stay here again.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear D Canadian, Thank you for taking the time to write your experience about our hotel on Tripadvisor. We are pleased that you enjoyed your stay, are willing to recommend us and have decided to return to our hotel if you are in the Chatham Kent area again. We appreciate your business and look forward to see you the next... More

Toronto, Canada
Top Contributor
126 reviews 126 reviews
39 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

When I arrived the clerk volunteered to reduce the rate I booked a few months ago online as hotel not full. The hotel lobby is attractive with a water fall and free breakfast area is large so will be able to get a space. There is a separate video room beside the fitness room. The bathroom lights illuminate well. To... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear e10750law, Thank you for writing out a detailed review of our hotel on Tripadvisor. We appreciate the four star rating and hopefully we can get you score us as a five star on your next visit. We appreciate your business and hope to see you again on your next trip into Chatham Kent Yours in Hospitality, Cliff Quinlan General... More

Kitchener, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 23, 2014

I guess we know what happened to the Wheels Inn! For those that remember this iconic 'resort' We stayed here one night in June 2014. Overall experience - the booking process was a bit of a challenge as we wanted two rooms which were adjoining. We had to call back a couple of times to ensure the rooms were connected,... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Josh D, Thank you for taking the time to write out your comments about our hotel. I apologize we were not able to make your reservation as easy as you had hoped. We are pretty limited in the number of rooms that connect but irregardless this should not affect the reservation time and efficiency. I have noted your comments... More

Georgetown, Ontario
2 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were at the hotel for a baseball tournament and I could not get over how accommodating the staff were. We had late night games, so our players were up later than normal. The staff kept the games room open, so they had some time to unwind before they headed to bed. The breakfast was excellent, offering a variety of... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Deeds 30, Thank you for the kind words and the five star rating. I will ensure to pass on all your comments to the rest of our team. We very much appreciate your business and the baseball tournaments business in general, always a good group to work with. We hope to see you again for your next tournament in... More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

We were in town for a wedding and decided to stay overnight. Knowing Holiday Inns are a very reliable chain for customer service and cleanliness we stayed here. No disappointment! The hotel is very modern, the lobby is clean and inviting. The water wall is a pretty visual feature. Love the two seating areas in the lobby/dining room. Comfortable furniture.... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Lori L, Thank you for the wonderful and very detailed comments. We try to ensure our guests have an excellent stay and we are happy that we you were satisfied with your accommodations and service. We very much appreciate your business and the five star rating. I will pass on your comments to our team to ensure they see... More

London, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

The rooms are pleasant and clean. The staff is extremely helpful and went out of their way to help us with trying to use their computers. Breakfast in the morning is adequate and is included in the room. We would gladly stay there again.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Gail B, Thank you for the kind words and the four star rating for our property. We strive to ensure our guests enjoy their stay with us so we are pleased to see that you have. We appreciate your business very much and hope to see you use our property when you are in teh Chatham Kent area again.... More

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
117

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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