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All 8 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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86%
Ranked #2 of 8 hotels in Chatham
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
LDW15 St. Catharines, Canada
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76 people have reviewed this hotel

Traveler rating
    33
    33
    4
    4
    2
See reviews for
23
8
4
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
St. Catharines, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the group hotel we stayed at with my daughters dance team while in Chatham for a competition. They were very accommodating and patient with all of us - not an easy task with close to 100 kids coming and going. Everything from the friendly check in, to letting us use the lounge area for our own "party/meeting room"... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LDW15, Thank you for taking the time to write out your comments about our hotel. We do appreciate the kind words. Your group and the rest of the group involved in the dance competition were a delight to look after, great bunch of people. We appreciate your business very much and hope that you will choose our hotel when... More

Hamilton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on my way to Windsor ,the hotel is spotless clean the staff extremely helpful ,this property could be easy a crown plaza or Intercontinental in a major city ,I got a suite upgrade as priority platinum member . anytime again .

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Paulgeci, Thank you for taking the time to write out your comments about our property. I will be sure to forward them to all departments so that all our team members can read them. We appreciate your business very much and we hope that the next time you are travelling in the South Western Ontario area that you will... More

Richmond Hill, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great choice in Chatham. Clean. Warm and courteous staff. Lovely rooms with all the amenities you'd expect. Incredibly comfortable beds and pillows. The only drawback is that it's near the train tracks and so for some periods of the evening, there is some noise as trains pass but this greatly diminishes through the night. The breakfast was... More

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Senior Contributor
33 reviews 33 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights in a king room with a pull out and had an awesome sleep, the bed was comfy and had real size pillows! Kids loved the pool however there was no hot tub. Dinning is walking distance from the hotel. There is train tracks behind the hotel however we did not hear the train once unless we were... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Miller-Time-CDN, Thank you for your kind words about our property during your last stay with us. I will ensure that I forward to all the departments for the employees to read. We very much appreciate your business and hope that you will continue to use our hotel when you stay in the City of Chatham. Yours in Hospitality, Cliff... More

Owen Sound
Top Contributor
61 reviews 61 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 5, 2014

Stayed here in February, almost a year to the last time I stayed here. Again the service was great, very friendly staff, rooms are large and very clean. Had a room with one King bed, and the breakfast included was excellent. Couldn't have asked for a better stay while in Chatham. Thanks again HIE

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Mr. Hoffman, Thank you for the kind words for your stay with us. I will ensure they are passed onto the entire team. We appreciate your business and hope to see you again the next time you are coming into Chatham. More

Top Contributor
68 reviews 68 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 3, 2014

i have stayed here twice hotel is beside the convention centre need a car in this city if you are not going to the convention centre free parking outside but only limited parking outside the main entrance if you return at night then you often need to park at the back free breakfast of good variety mini fridge in room... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Mr. Fred Shuuz, Thank you for taking the time to write out a few comments about our hotel during your last stay. I will forward your comments off to the appropriate departments so that they can share them with their teams. We appreciate your business and we hope that you will continue to use our hotel when you stay... More

Montreal, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 1, 2014

It has the advantage to be next to the exhibition center but you must go out to get there - It was cold and the back entrance door didn't let us in with our cards - the room was not clean at all I found dust and a candy behind the side table as well as sand and stone in... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Letzter, Thank you for taking the time to provide feedback on your stay. We regret to see the cleanliness of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More

2 reviews
5 of 5 stars Reviewed January 21, 2014 via mobile

I was once again at a hockey tournament weekend of Jan 3-5 we stay on the 6th floor and had a beautiful suite with kitchen facilities. The staff were very helpful with directions and various items needed.the pool was great for the kids and we all had a great time. I couldn't find a thing to complain about thanks for... More

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Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed January 18, 2014

This hotel was very clean and delightful. The atmosphere in the lobby area was very nice, with a see through fireplace and waterall between the reservation are and the breakfast/lounge area. A win/win for the tired business traveller/

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Toronto
Contributor
11 reviews 11 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2014

Stayed here one night while on business. Check was fast...and the woman at the front desk was awesome! The room was large and clean. If I am ever in that area again...I would stay here again. I was going to check out the pool and fitness room...but i was too tired!

Was this review helpful? Yes

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada
Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
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