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All 9 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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87%
Ranked #2 of 9 hotels in Chatham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DCanadian Woodstock, Canada
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  • Reviews (88)
  • Photos (37)
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  • Room tips (15)
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88 people have reviewed this hotel

Traveler rating
    38
    39
    5
    4
    2
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27
10
6
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Woodstock, Canada
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were in town for a wedding. Even though we didn't book ahead, clerk gave us the group rate. Staff was friendly, rooms were clean and nicely decorated, hotel is in a good location. We would definitely stay here again.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear D Canadian, Thank you for taking the time to write your experience about our hotel on Tripadvisor. We are pleased that you enjoyed your stay, are willing to recommend us and have decided to return to our hotel if you are in the Chatham Kent area again. We appreciate your business and look forward to see you the next... More

Toronto, Canada
Top Contributor
123 reviews 123 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

When I arrived the clerk volunteered to reduce the rate I booked a few months ago online as hotel not full. The hotel lobby is attractive with a water fall and free breakfast area is large so will be able to get a space. There is a separate video room beside the fitness room. The bathroom lights illuminate well. To... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear e10750law, Thank you for writing out a detailed review of our hotel on Tripadvisor. We appreciate the four star rating and hopefully we can get you score us as a five star on your next visit. We appreciate your business and hope to see you again on your next trip into Chatham Kent Yours in Hospitality, Cliff Quinlan General... More

Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

I guess we know what happened to the Wheels Inn! For those that remember this iconic 'resort' We stayed here one night in June 2014. Overall experience - the booking process was a bit of a challenge as we wanted two rooms which were adjoining. We had to call back a couple of times to ensure the rooms were connected,... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Josh D, Thank you for taking the time to write out your comments about our hotel. I apologize we were not able to make your reservation as easy as you had hoped. We are pretty limited in the number of rooms that connect but irregardless this should not affect the reservation time and efficiency. I have noted your comments... More

Georgetown, Ontario
2 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were at the hotel for a baseball tournament and I could not get over how accommodating the staff were. We had late night games, so our players were up later than normal. The staff kept the games room open, so they had some time to unwind before they headed to bed. The breakfast was excellent, offering a variety of... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Deeds 30, Thank you for the kind words and the five star rating. I will ensure to pass on all your comments to the rest of our team. We very much appreciate your business and the baseball tournaments business in general, always a good group to work with. We hope to see you again for your next tournament in... More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were in town for a wedding and decided to stay overnight. Knowing Holiday Inns are a very reliable chain for customer service and cleanliness we stayed here. No disappointment! The hotel is very modern, the lobby is clean and inviting. The water wall is a pretty visual feature. Love the two seating areas in the lobby/dining room. Comfortable furniture.... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Lori L, Thank you for the wonderful and very detailed comments. We try to ensure our guests have an excellent stay and we are happy that we you were satisfied with your accommodations and service. We very much appreciate your business and the five star rating. I will pass on your comments to our team to ensure they see... More

London, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are pleasant and clean. The staff is extremely helpful and went out of their way to help us with trying to use their computers. Breakfast in the morning is adequate and is included in the room. We would gladly stay there again.

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Gail B, Thank you for the kind words and the four star rating for our property. We strive to ensure our guests enjoy their stay with us so we are pleased to see that you have. We appreciate your business very much and hope to see you use our property when you are in teh Chatham Kent area again.... More

Cambridge, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just stayed 2 nights at the Holiday Inn Express & Suites in Chatham and had a great time! We would highly recommend this hotel. Breakfast in the morning was great, lots of options. We stayed here and went to Pelee Island for the day. Also visited Uncle Tom's Cabin. Great location for touring the area.

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Jill B, Thank you for the kind words and recommending our hotel. Its great to see that our families travelling are enjoying our hotel as much as our corporate travelers. We appreciate your business very much and we hope to see you again when you are visiting the Chatham Kent area in the future. Cliff Quinlan General Manager More

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stopped through this location on our way to Toronto. The front desk staff was extremely helpful during our late arrival. Our room was very clean, and the hotel offers free Wi-Fi. The only issue that we had was that the air conditioner is located directly behind the curtains, so it was hard to keep the air circulating when the... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear underwater337, Thank you very much for taking the time to write out your experience at our hotel. I will pass along your comments to the employees. We will look into the issue of the air not circulating properly to see if there is anything we can do at the hotel level to prevent this from happening. We appreciate your... More

Hamilton, Canada
Top Contributor
55 reviews 55 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have stayed twice in the last month. Well taken care of by the front desk. Last time bumped to a suite. No surprises as they say other than better than I thought. Breakfast in the morning is included. Self serve . Ok but could improve. But all in all I will stay there when in town again

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Yakidelsur, Thank you for taking the time to write our your comments for us with regards to your last stay. We appreciate the repeat business and I am glad our team was able to upgrade you to one of our suites. I have forwarded your comments about our breakfast to that department to ensure our quality is consistent. We... More

Kitchener, ON
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2014

I stayed at the Holiday Inn Express Chatham for business in March and ended up booking a Suite...the room was amazing and such a good deal for my money. It was spacious, very clean, and had everything I needed (except a bottle opener...bring a bottle opener!) I ended up staying in the room all night because it was so cozy... More

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
117

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