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All 9 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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86%
Ranked #2 of 9 Hotels in Chatham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Mandy A Advance, Missouri, United States
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97 reviews from our community

Traveler rating
    42
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    7
    4
    2
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31
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Advance, Missouri, United States
Top Contributor
66 reviews 66 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The breakfast lady makes this hotel warm and inviting also the front desk staff. They are caring, chatty and make you feel at home. the beds are comfortable and clean!! The breakfast had an array of cinnamon rolls, hot turkey or regular sausage patties, eggs, and pancakes to name a few. They have the good yogurt without sugar too!! I... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Mandy A, Thank you for taking the time to write about your stay at our hotel. We appreciate the kind words and the five star rating. Your feedback is welcomed and I will ensure that all departments receive a copy of your notes. We thank you for your business and we hope that you will continue to use our... More

2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

It was great had so much fun and I will go back. I can say my folly family loved it, I plan on going back and doing more things. I was so close to everything and shopping ohh wow. This place is so great I want to sing. Lalalalalalalalalalalal. I am talking that good.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Harrymoney3379, Thank you for taking the time to write your comments about our hotel during your last stay with us. We appreciate the kind words. We strive to get at least four stars in our ratings and I see that you only scored us a 3 star so we would welcome any additional feedback that would allow us the... More

Chatham, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The room was clean , roomy and fresh. The staff we're accommodating and friendly . The breakfast had a nice variety and options, fresh and quality items . Location and security are very good . We stayed for a week and had a very nice experience , recommend this as your first choice, for price, quality and service.

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Paul H, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to than you for the 4 star rating as well. We appreciate your business and hope that you will use our facility again in the... More

Meaford, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel - clean, easy parking, great breakfast. Most impressive was the staff. The young gentleman at the desk suggested a local restaurant which was great. To get the the restaurant we traveled though old Chatham and Mama Maria's was excellent. On our return the young gentleman was extremely pleased that he had helped us. It was wonderful to... More

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London
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, they know how to treat guests. Clean rooms, fabulous buffet breakfast and a staff that they should be proud of. We needed a few rooms to attend a family function and Luanne made sure that everything was perfect. We had to make a few changes, due to some last minute special requests and Luanne at the Hotel handled all... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LoveLonndon, Thank you very much for the kind words and the five star ratings. I will ensure that Luanne receives a copy of your note. We appreciate your business and look forward to seeing you the next time you are in the Chatham Kent area. Yours in Hospitality, Cliff Quinlan General Manager More

Sudbury, Canada
Top Contributor
78 reviews 78 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very, very clean and feels like it just opened, althought it is apparently 5 years old. Nice lobby, great breakfast area and immaculate rooms. Worth pulling off the 401! Some dining options right in the neighbourhood.

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Maureen M, Thank you very much for the kind words and the four star rating for our hotel. We appreciate you taking the time to provide your feedback about our hotel and we are pleased that you enjoyed your stay with us. Thank you for your business and we hope to see you again when you are in the... More

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let's cover all the topics: Location: Very easy to get to Parking: Lots! Facility: The first thing that "hits" you as you walk in is the "fresh, clean scent"... The reception was friendly, fast and welcoming. Ample luggage carts for those who care about that. Elevator: Fast Room: Extremely and comfortable. Bed was great. Pillows were great insomuch as there... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Harvey C, Thank you very much for the kind words about our hotel and employees. I will pass these comments onto each of the departments you have mentioned. We very much appreciate your business and the five star rating. We look forward to your next stay with us the next time you are in the Chatham Kent area. Yours... More

Oakville, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

We had to visit Chatham at a difficult family time. We had to care for a family member and ultimately attend a funeral. The staff at this hotel were very accommodating, extending our stay as required and booking additional rooms as family came to town. Rooms were clean, staff friendly. Great breakfast every day.

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LyndaTen, We appreciate your kind words about our property and our employees. Please accept our condolences for your loss. We hope to see you again in the Chatham Kent area, hopefully under different circumstances, as we appreciate your business very much. Thank you for the five star rating. Yours in Hospitality, Cliff Quinlan General Manager More

Kincardine, Canada
Top Contributor
71 reviews 71 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 6, 2014

We spent a night here while visiting to see if Chatham is a place we might retire to. The lobby was very bright and inviting. The service was quick and friendly. We were on the second floor near the elevators. There was a bit of an odd, musty smell when we got off the elevator and I was very stuffed... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Janeway62, Thank you taking the time to write our your details comments about our property. We appreciate the kind words regarding our lobby, breakfast and our service levels. I have forwarded your comments about the 2nd floor corridor and the cooling unit to the appropriate departments to correct those issues immediately. We appreciate your feedback and your business, we... More

Woodstock, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 27, 2014

We were in town for a wedding. Even though we didn't book ahead, clerk gave us the group rate. Staff was friendly, rooms were clean and nicely decorated, hotel is in a good location. We would definitely stay here again.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear D Canadian, Thank you for taking the time to write your experience about our hotel on Tripadvisor. We are pleased that you enjoyed your stay, are willing to recommend us and have decided to return to our hotel if you are in the Chatham Kent area again. We appreciate your business and look forward to see you the next... More

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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