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All 9 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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87%
Ranked #2 of 9 hotels in Chatham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lori L Windsor, Canada
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  • Reviews (84)
  • Photos (37)
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84 people have reviewed this hotel

Traveler rating
    37
    37
    4
    4
    2
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25
9
5
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were in town for a wedding and decided to stay overnight. Knowing Holiday Inns are a very reliable chain for customer service and cleanliness we stayed here. No disappointment! The hotel is very modern, the lobby is clean and inviting. The water wall is a pretty visual feature. Love the two seating areas in the lobby/dining room. Comfortable furniture.... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Lori L, Thank you for the wonderful and very detailed comments. We try to ensure our guests have an excellent stay and we are happy that we you were satisfied with your accommodations and service. We very much appreciate your business and the five star rating. I will pass on your comments to our team to ensure they see... More

London, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are pleasant and clean. The staff is extremely helpful and went out of their way to help us with trying to use their computers. Breakfast in the morning is adequate and is included in the room. We would gladly stay there again.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Gail B, Thank you for the kind words and the four star rating for our property. We strive to ensure our guests enjoy their stay with us so we are pleased to see that you have. We appreciate your business very much and hope to see you use our property when you are in teh Chatham Kent area again.... More

Cambridge, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just stayed 2 nights at the Holiday Inn Express & Suites in Chatham and had a great time! We would highly recommend this hotel. Breakfast in the morning was great, lots of options. We stayed here and went to Pelee Island for the day. Also visited Uncle Tom's Cabin. Great location for touring the area.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Jill B, Thank you for the kind words and recommending our hotel. Its great to see that our families travelling are enjoying our hotel as much as our corporate travelers. We appreciate your business very much and we hope to see you again when you are visiting the Chatham Kent area in the future. Cliff Quinlan General Manager More

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stopped through this location on our way to Toronto. The front desk staff was extremely helpful during our late arrival. Our room was very clean, and the hotel offers free Wi-Fi. The only issue that we had was that the air conditioner is located directly behind the curtains, so it was hard to keep the air circulating when the... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear underwater337, Thank you very much for taking the time to write out your experience at our hotel. I will pass along your comments to the employees. We will look into the issue of the air not circulating properly to see if there is anything we can do at the hotel level to prevent this from happening. We appreciate your... More

Hamilton, Canada
Top Contributor
55 reviews 55 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have stayed twice in the last month. Well taken care of by the front desk. Last time bumped to a suite. No surprises as they say other than better than I thought. Breakfast in the morning is included. Self serve . Ok but could improve. But all in all I will stay there when in town again

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Yakidelsur, Thank you for taking the time to write our your comments for us with regards to your last stay. We appreciate the repeat business and I am glad our team was able to upgrade you to one of our suites. I have forwarded your comments about our breakfast to that department to ensure our quality is consistent. We... More

Kitchener, ON
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2014

I stayed at the Holiday Inn Express Chatham for business in March and ended up booking a Suite...the room was amazing and such a good deal for my money. It was spacious, very clean, and had everything I needed (except a bottle opener...bring a bottle opener!) I ended up staying in the room all night because it was so cozy... More

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Urbana, Illinois
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 28, 2014

Stayed one night when driving from Niagara Falls back to Michigan. The hotel was easy to find and the staff was incredibly attentive and unbelievably friendly. And I'm not talking about the american way of "anything for customer" friendliness, forced by the rules of the employer. It seemed they really liked us staying there, doing everything to make us feel... More

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Hamilton, Ontario
Top Contributor
99 reviews 99 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 27, 2014

I recently spent a very pleasurable night at this property and was very impressed. The manager and front desk staff went out of their way to assist me upon check in. The manager personally saw to an issue I had with the door lock. The room was clean and the breakfast quite good. I would not hesitate to stay again... More

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St. Catharines, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

This was the group hotel we stayed at with my daughters dance team while in Chatham for a competition. They were very accommodating and patient with all of us - not an easy task with close to 100 kids coming and going. Everything from the friendly check in, to letting us use the lounge area for our own "party/meeting room"... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LDW15, Thank you for taking the time to write out your comments about our hotel. We do appreciate the kind words. Your group and the rest of the group involved in the dance competition were a delight to look after, great bunch of people. We appreciate your business very much and hope that you will choose our hotel when... More

Hamilton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

I stayed at the hotel on my way to Windsor ,the hotel is spotless clean the staff extremely helpful ,this property could be easy a crown plaza or Intercontinental in a major city ,I got a suite upgrade as priority platinum member . anytime again .

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Paulgeci, Thank you for taking the time to write out your comments about our property. I will be sure to forward them to all departments so that all our team members can read them. We appreciate your business very much and we hope that the next time you are travelling in the South Western Ontario area that you will... More

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
117

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