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Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Chatham South
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Holiday Inn Express Hotel & Suites Chatham South
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112 reviews from our community

Traveler rating
    51
    46
    9
    4
    2
See reviews for
35
15
6
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (30)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (15)
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Sombra
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at this location and we were very pleased with our room. It was spacious and clean with a King size bed and sofa and desk. The room was cozy and quiet, although the heater/A/C unit was very noisy. Honestly, most units in many hotels are noisy. We had breakfast at this Holiday Inn and... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear SuzieQSue, Thank you for the kind words and the five star rating. I will ensure your comments are circulated throughout our departments for all employees to see. In regards to the heating unit, you are correct in that most hotel units are much louder than what we have in our homes, however I apologize that you were not able... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All good with this hotel. For mid price, it is the best in area. Check in was fast friendly and efficient. Lots of close parking, and hotel was fairly full. Bed was really excellent. Very good breakfast included. There was a ton of kid hockey teams...but that is life in Canada. The main thing was that we slept well and... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Edmund F, Thank you for the kind words and the five star rating. We value your feedback and I will ensure that they are posted for all of our employees to read. We appreciate your openness to the Hockey Teams, as the only hotel that has a pool, we tend to get most of the teams coming through town... More 

London, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in the Holiday Inn in Chatham for one night while attending a wedding next door at the Bradley Centre. The Hotel is a nice place. Check in went smooth. We had a room on the 3rd floor facing the back of the hotel. If you are a light sleeper you might want to ask for a room at... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear sailordude, Thank you for sometime out to write out your detailed comments about our hotel. We appreciate the kind words and the four star rating. In regards to the convention centre, we would also have liked to be physically joined but unfortunately due to the layout inside the convention centre it would be very difficult to link the two.... More 

Carlsbad, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 19, 2014

My grand daughter is at UC Santa Cruz and this was our first trip to visit her.Hotel is in a great location to see the city.Beds very comfortable with good pillows.The breakfast was wonderful.Cheese, eggs,sausage,pan cakes,yogurt the list goes on and on.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear cneth1, Thank you for taking time to provide some comments on one of our sister hotels in the Holiday Inn Express chain. Based on your comments I think you are commenting on a hotel in Chatham California as opposed to Chatham Ontario Canada. We get mixed up with this area as well Chatham in London England on a regular... More 

2 reviews
3 of 5 stars Reviewed November 7, 2014

I like the place and location. Kids had fun and staff were very helpful and friendly pool was awesome and restaurant is great we like to stay again when we get back to town. .don't leave without breakfast

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear jhopkiness, Thank you for the kinds words about our hotel and staff. We appreciate you taking some time to share that with us. We are glad that the kids enjoyed themselves while at our property. Thank you for your business and we hope to see you again when you are in the Chatham Kent area. Yours in Hospitality, General... More 

1 review
5 of 5 stars Reviewed November 7, 2014

very good staff all ok happy with services awesome place mdjdkldk;dldljl;djl;djldjdjdkjdkjdkjdkjdl'c;cjdklsjlkdfjlkdsjflijfkldjfjwkfjdkjfewjfwejflkwejf;owjeflkhewifhlkejfwejlfkwjelfkjweklfjkwejflkwejflkwejlfkwjel fkwenflijweklfjwelfjweklfjlwej

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Moshin N, Thank you for taking a little time out to write out your comments about our hotel and staff. We appreciate your kind words and the five star rating. We thank you for your business and we look forward to seeing you again when you are in the Chatham Kent area again. Yours in Hospitality, Cliff Quinlan General... More 

London, Canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 30, 2014

This hotel is about 4 years old. The lobby is expansive and the decor is inviting. The staff were very friendly, both at the front desk and the woman who is preparing the breakfasts. The rooms were large, with extensive tv channels, and free wifi. Everything is new and the rooms are well laid out and clean. There is no... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Badforever, Thank you taking the time to write out an extensive review of our property. We appreciate the kind words and the four star rating. We value our customers feedback and comments and I will ensure all the notes you have supplied are posted throughout the various departments for our team to read. Thank you for your business and... More 

Ontario
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 29, 2014

What a great place to stay! We booked our room here for an over nighter due to being in town for a wedding. Upon entering, we knew it was a lovely place. The reception area is very warm and Inviting with waterfalls dividing the dining area and a lovely seating area. We told the receptionist, (which I wish I could... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Tomcat 16, Thank you for the very kind words and five star rating. We value our customers comments and feedback and I will ensure that your comments are distributed for all employees to see. Thank you for your business and we also hope to see you use our hotel again if you have the chance to come back to... More 

London, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Great hotel have day and night crew staying at hotel. Nice quiet room for sleeping . And great amenities. Will be there again for another week or two. Salt water pool is refreshing and warm. Breakfast is hot and lots of choice.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear wisbeach, Thank you for taking some time to write out your comments for us. We value our customers feedback and we appreciate your kind words and five star rating. We thank you for your ongoing business and we hope that we will remain your hotel of choice when you or your crews are needing accommodation in the Chatham Kent... More 

Novi Grad, Bosnia and Herzegovina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

Staff is absolutely fabulous and went above and beyond to be accommodating. Rooms were clean, neat, and well-equipped. So bright we had to draw the curtains. Shower pressure was the best ever! Typical breakfast: eggs, bacon, biscuits, bagels/muffins, cereal, bananas...you get the idea. Perfect location/area. Pool area and gym were great. In this area anything nicer would be double the... More 

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear bojan v, Thank you very much for the kind words and five star rating. We value our customers comments and feedback and we appreciate you taking the time to write them out. I will post your comments in our hotel for all employees to read. Thank you for your business and we hope to see you again when you... More 

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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