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Holiday Inn Express Hotel & Suites Chatham South

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575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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Holiday Inn Express Hotel & Suites Chatham South
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143 Reviews from our TripAdvisor Community

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Traveler rating
    70
    56
    10
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
  • All months
    (143)
  • Mar-May only
    (50)
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Kitchener
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I value the comfy bed more than anything, maybe we should purchase the same for home. didn't ask for upgrade, will try next time after seeing another review, maybe suite air conditioner not as loud as the one in my room.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Yazhen X, Thanks for taking the time to write out a review on our property. We appreciate the kind words and the four star rating. In regards to the mattresses you can purchase them through us. so i you remain interested please inquire at the desk when you return to the hotel next time and they can give you... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Checked in sunday for a week front desk was just awesome free upgrade to a suite hotel is great. Rooms are big and laid out perfectly. In door pool salt water great place to stay in Chatham ont. Everything is close to the hotel and the lady at the front desk gave me map of the area with things to... More 

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Chris G, Thank you very much for the great review and the five star rating. I am glad you were able to experience one of our suites, they really do give you that extra room that is nice when you are staying longer than a day. I will make sure your comments are posted for all our employees to... More 

Bloomington, Indiana
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2015

Everything about the hotel, in Bloomington, where I stayed for two weeks is perfect. The atmosphere is quiet and inviting, the receptionists are amiable, the kitchen staffs are radiant, cheerful and give perfect breakfast while transport service is quite adequate and timely. Rooms are cleaned everyday and every need is promptly attended to.

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear duyem2001, Thank you for taking some time to write out a review on Tripadvisor, they mean as much to the hotels as they do the travelling public. It appears that your comment has been linked to my hotel in Chatham Ontario Canada inadvertently. I mention this to you as I am sure that the hotel would like to hear... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

The service was really good I recommend you to go to this place. The room was good, and there food was also good to. rhe bathrooms where good and clean just the way I like I think. The beds where soft

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Tasha J, Wow thanks for the great review and the five star rating. It pleases us greatly to know that we were able to meet and hopefully exceeded your expectations throughout your stay. I will make sure that your comments are posted for our employees to read. We appreciate your business and we look forward to returning to our... More 

Key Largo, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Extremely friendly and helpful staff. Well appointed guest rooms. Nice variety at breakfast. This is a fairly new facility with ample parking and fairly close to downtown and major thoroufares. I will return.

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Bob F, Thanks for the great review on our hotel. We appreciate the kind words and the four star rating. We will get your comments posted for all our employees to read as well. Thank you for your business and its great to see that even though you are from a far distance away, you are looking to return... More 

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were in Chatham for a family wedding with 8 of us in two adjoining rooms at the Holiday Inn. We experienced great service. happy people at the desk, a refreshing dip in the pool, and a hearty breakfast. over all a very positive experience

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Wilf D, Thank you for taking a few minutes and writing a review on our hotel. We appreciate you choosing our hotel for your family wedding and we are glad you enjoyed your stay with us. We appreciate the four star rating and the kind words about our hotel and employees. Thank you for your business and we hope... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2015

We were here for a family funeral. To our surprise they have bereavement rates here at this hotel. We did not have to ask, it was immediately offered. We booked last minute and the staff were excellent with accommodating us. Staff at check-in and during our stay were kind and courteous. Free wifi in the rooms and a free hot... More 

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear radz39, Thanks for the great review, we really appreciate all the kind words about our hotel and employees as well as the four star rating. We are truly sorry for the reason you were visiting us and we were happy to pass on a special rate for you, it really is the least we can do. We appreciate your... More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2015

I travel a lot for work and the Holiday Inn express line are usually reliably nice places to stay and this one does not disappoint. The rooms are spotless, the free breakfast has tons of choice, the staff are friendly and there's free Wi-Fi in the rooms. The hotel is convenient for the highway but not located in the city... More 

Was this review helpful? Yes 2
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear tkemp111, Thank you for very kind words and the five star rating for our hotel. We appreciate you providing a review of our facility and I will ensure your notes are posted for our employees to read. We appreciate your business and we hope to see you again in the future when you are travelling through Chatham Kent. Yours... More 

Mississauga
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

Had the pleasure of staying at the holiday inn express in Chatham for the May long weekend. The staff were wonderful.... friendly, accomodating, helpful and warm. The updated abd stylish room was equal to rooms at much higher priced hotels. Lucked out in having the saltwater pool to ourselves for weekend which was a bonus. They even gave us an... More 

Was this review helpful? Yes 2
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Ketzstar, Thank you for taking the time to provide some great feedback on our hotel. We appreciate the five star rating and the kind words about our hotel and employees. I will ensure that your comments are posted for all the employees to read. We are happy that you had the pool to yourself but it is not something... More 

Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2015

The reservation on the phone was positive. The reception of the hotel is all new, very welcoming, the receptionist was very friendly. The hotel is completely renovated, my room was very clean, bathroom was huge and very modern. I read some of the reviews: I did not have any issues with trains or cleanliness of the room. The breakfast was... More 

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Panos S, Thanks for the detailed review of our property and employees. We appreciate the five star rating and kind words about our hotel and employees. Its great to see when our customers refer to us as newly renovated, we are five years young this September and we have worked diligently at keeping the areas well maintained and clean... More 

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