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All 9 Chatham hotels

Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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Ranked #2 of 9 Hotels in Chatham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Neena317
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102 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent one night here to visit family in Wallaceburg. Very clean hotel, check in was easy and fast. Rooms were nice and clean. Good Wifi. Didn't get a chance to check out the pool. Breakfast was very good for hotel breakfast and the lady's were so nice and friendly and helpful. Would stay there again if I was in town... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Neena317, Thank you for providing us some feedback on our hotel and employees. We very much appreciate the kind words and the five star rating. Thank you for your business and we are happy that you have indicated that you will stay with us again while in the Chatham Kent area. Yours in Hospitality, Cliff Quinlan General Manager More

Imola, Italy
Senior Contributor
22 reviews 22 reviews
3 of 5 stars Reviewed 1 week ago

I've been there for a business trip of one week long. The bed was big, but not fully comfortable at all because of a plastic coat on the mattress. The windows is blocked and the air conditioner was noisy. What was fine was the fitness and swimmingpool: I liked a lot swimming before going at work!

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Marco C, Thank you for taking sometime to provide us some feedback on our hotel. We value our customers comments and take them very seriously. I apologize that the mattress pad and air conditioner didn't provide you with a good experience in the guestroom. We are in the process of changing all of our bedpads and removing the ones... More

Ontario, Canada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here without reservations on the Sunday night of Labour Day weekend, as our tournament ended up going an extra day. The check in staff were friendly and very accommodating and our hotel was very clean and friendly. My only dislike was that the rooms did not have bath tubs in them, only showers. Everything else was great, including... More

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Hawaii2009for3, Thank you for the kind words and four star rating. We appreciate you taking the time to provide us some feedback our hotel and we do take our guests comments very seriously. I noticed that you commented on the rooms having showers instead of tubs. We do have tubs in the hotel, approximately half of the rooms have... More

New Braunfels, Texas
Top Contributor
156 reviews 156 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large room, quiet, comfortable bed, clean, helpful staff, 24 hour coffee, good breakfast with variety, restocked as needed. Wi-fi that works! A few restaurants nearby. Would stay here again if in the area.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear BJL83, Thank you for providing us some feedback on your recent stay. We appreciate the kind words and the the four star rating. We really appreciate your business and albeit a far way from "home" we do hope that when you travel back into our area that you will stay with us again. Yours in Hospitality, Cliff Quinlan General... More

Athens, Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The location was very convenient to down town with out being in the middle of all the action. It was also convenient for getting to the plantations and gardens and to the beaches. The breakfast buffet was great. The rooms were very comfortable and clean. The beds were very comfortable. The staff was helpful and kind..

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Mary M, Thank you very much for taking the time to provide our hotel some feedback on your most recent stay with us. We appreciate the kind words about our hotel, location and the employees. I will ensure that a copy is posted for our staff to see. We appreciate your business and the five star rating. We hope... More

Advance, Missouri, United States
Top Contributor
69 reviews 69 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 15, 2014

The breakfast lady makes this hotel warm and inviting also the front desk staff. They are caring, chatty and make you feel at home. the beds are comfortable and clean!! The breakfast had an array of cinnamon rolls, hot turkey or regular sausage patties, eggs, and pancakes to name a few. They have the good yogurt without sugar too!! I... More

Was this review helpful? Yes 1
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Mandy A, Thank you for taking the time to write about your stay at our hotel. We appreciate the kind words and the five star rating. Your feedback is welcomed and I will ensure that all departments receive a copy of your notes. We thank you for your business and we hope that you will continue to use our... More

2 reviews
3 of 5 stars Reviewed September 13, 2014 via mobile

It was great had so much fun and I will go back. I can say my folly family loved it, I plan on going back and doing more things. I was so close to everything and shopping ohh wow. This place is so great I want to sing. Lalalalalalalalalalalal. I am talking that good.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Harrymoney3379, Thank you for taking the time to write your comments about our hotel during your last stay with us. We appreciate the kind words. We strive to get at least four stars in our ratings and I see that you only scored us a 3 star so we would welcome any additional feedback that would allow us the... More

Chatham, Canada
1 review
4 of 5 stars Reviewed September 11, 2014

The room was clean , roomy and fresh. The staff we're accommodating and friendly . The breakfast had a nice variety and options, fresh and quality items . Location and security are very good . We stayed for a week and had a very nice experience , recommend this as your first choice, for price, quality and service.

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Paul H, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to than you for the 4 star rating as well. We appreciate your business and hope that you will use our facility again in the... More

Meaford, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

Very nice hotel - clean, easy parking, great breakfast. Most impressive was the staff. The young gentleman at the desk suggested a local restaurant which was great. To get the the restaurant we traveled though old Chatham and Mama Maria's was excellent. On our return the young gentleman was extremely pleased that he had helped us. It was wonderful to... More

Was this review helpful? Yes
London
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 31, 2014

Wow, they know how to treat guests. Clean rooms, fabulous buffet breakfast and a staff that they should be proud of. We needed a few rooms to attend a family function and Luanne made sure that everything was perfect. We had to make a few changes, due to some last minute special requests and Luanne at the Hotel handled all... More

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear LoveLonndon, Thank you very much for the kind words and the five star ratings. I will ensure that Luanne receives a copy of your note. We appreciate your business and look forward to seeing you the next time you are in the Chatham Kent area. Yours in Hospitality, Cliff Quinlan General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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