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Holiday Inn Express Hotel & Suites Chatham South

2.5 of 5 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Chatham South
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Holiday Inn Express Hotel & Suites Chatham South
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121 reviews from our community

Traveler rating
    56
    49
    9
    5
    2
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36
17
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars NEW

The premises are very nice. My room had two queen beds and was very comfortable for my family. The rooms were very clean. The pool was warm, despite being the coldest day of the year outside. Breakfast was very decent as expected from a HI Express. Wi-Fi worked perfectly with no speed issues to report. My daughter complained of a... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This a your standard Holiday Inn Express, with all your standard amenities. It is clean and well kept and located a mere few hundred feet from a rail line that runs pretty much all night long. (3 trains last night) Asking for a room facing the front of the hotel may be a solution. But, even as a gold IHG... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Steve R, Thank you for taking sometime to write out your comments about our hotel. First off, thank you for the kind words about our hotel being well kept and clean. In regards to the train tracks, it does seem like it was a busier than normal evening for the trains but irregardless one train in the middle of... More 

Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights for business and this is by far the nicest Holiday Inn Express I have stayed at. The bed was comfortable, breakfast was good with a variety of options (eggs, cereral, baked goods, juices, coffees/teas, bagels, english muffins, bacon, fresh fruit, milk (skim, 2%) yoghurts etc..... You will not leave hungry! The pool was lovely... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear BusyCdn, Thank you very much for the five star rating and kind words about our hotel. Please allow me to apologize for the check-out process on so many levels. This is not our norm and we take pride in being able to provide consistently the exact opposite of what you experienced. I will ensure that a copy of your... More 

welland
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Holiday Inn, Express Chatham. Was in the area for a curling bonspiel. Rooms are very clean and a good size. Breakfast is good and offers a wide selection, only down fall, is I am not a fan of the coffee Holiday Inn uses, I find it weak. The staff were great, when making a reservation for... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear traveldude07, Thank you very much for the kind words about our hotel and staff. We appreciate the five star rating as well. We are pleased that you have stayed with on multiple stays and have suggested that you will continue to stay with us. We value your business and your comments. We look forward to seeing you again the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

I was extremely pleased with this hotel and the staff. The hotel is new and is well maintained. Close to restaurants and shopping and is located about 20 min from Charlotte. I definitely recommend this hotel!

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear ChirstyR, Thank you for taking the time to write out a comment in regards to your last stay. I do believe that you may have stayed at a sister property of ours. There are a few cities named Chatham throughout the United States and us here in Ontario Canada. Being part of the InterContinental Hotels Group portfolio of hotels,... More 

Toronto, Canada
Top Contributor
62 reviews 62 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 20, 2015

Stayed for 2 nights in January. Ground floor, 2 queen standard room. Had my dog with me. The Holiday Inn Express in Chatham is a great stopover choice. It is very clean and well kept inside. The rooms are spacious and very well appointed. Bathroom has a decent sized stand up shower, and nice shower head. Breakfast was a standard... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear TravellerDavy, Thank you for the five star rating and the great review of our hotel. I will post your comments to ensure all employees have a chance to read them. When someone mentions the showers I always like to mention that we hotel has 50% of its rooms with the showers that you refer to and the other 50%... More 

Guelph, Canada
Top Contributor
69 reviews 69 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 31, 2014 via mobile

We stayed at the Holiday Inn for one evening in December, while in Chatham to attend a wedding. We had booked (and paid) ahead of time and therefore checking in was a breeze. The hotel is well appointed for the class of accommodations and well maintained. The breakfast included the standard continental options as well as a hot buffet of... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear DY, Thank you for the four star rating and the kind words about our hotel. We are pleased that you enjoyed your stay. We appreciate the business and we hope to see you again when you are in the Chatham Kent area in the future. Yours in Hospitality, Cliff Quinlan General Manager More 

Top Contributor
57 reviews 57 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 27, 2014

I like predictability and value! This place has it in spades starting with Karen and Luanne on the front desk to the quiet and well appointed rooms, the breakfast and the discount if you are in town to visit a person in hospital or a funeral. I reviewed this hotel several years ago and to my astonishment it has the... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Drugb, Thank you for the kind words and the five star rating. I will ensure that I share this comment with Luanne, Karen and the ownership group. We appreciate the continued support and we look forward to seeing you back in Chatham Kent. Yours in Hospitality, Cliff Quinlan General Manager More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 24, 2014

Very enjoyable hotel to stay at, this one, we had a nice time here, especially at the lobby bar, the room was quality too, plus the food was tasty, especially the breakfasts, and you could have as much as you liked

Was this review helpful? Yes
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear robbun, We appreciate the four star rating and the kind words about our hotel. I will ensure I post these comments for all employees to read. Thank you for your business and we hope that we will see you the next time you are back in Chatham Kent. Yours in Hospitality, Cliff Quinlan General Manager More 

Sombra
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

My husband and I recently stayed at this location and we were very pleased with our room. It was spacious and clean with a King size bed and sofa and desk. The room was cozy and quiet, although the heater/A/C unit was very noisy. Honestly, most units in many hotels are noisy. We had breakfast at this Holiday Inn and... More 

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Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear SuzieQSue, Thank you for the kind words and the five star rating. I will ensure your comments are circulated throughout our departments for all employees to see. In regards to the heating unit, you are correct in that most hotel units are much louder than what we have in our homes, however I apologize that you were not able... More 

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Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

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