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All 9 Chatham hotels

Comfort Inn

2.0 of 5 Hotel   |   1100 Richmond St., Chatham, Ontario N7M 5J5, Canada
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Ranked #4 of 9 Hotels in Chatham
Certificate of Excellence 2014
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68 reviews from our community

Traveler rating
    30
    20
    9
    5
    4
See reviews for
15
14
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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burlington
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is a bit dated. Furniture outdated, carpets a little dirty and very worn. Bathroom was clean , breakfast ,well i have had better. This is a property that for the money is okay and i wouldn't want to spend more than one evening at. TIM HORTON S located across the street. ARBYS across the parking lot. KELSEYS down the... More

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Ted J, Manager at Comfort Inn, responded to this review

Good Afternoon M13638 Thank you for staying with us and for taking the time to write a comment. Being a Senior Contributor I truly appreciate the feed back. I must agree, our staff is very friendly and helpful. While some might consider us dated our staff does their best to keep the hotel clean and tidy. We are also to... More

Kitchener, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 9, 2014

for the price you pay ,,its not updated but outdated and old looking ,and very musty and outdated bathrooms not clean , very smelly smoke rooms, even with conditioner on ,,, ,,breakfast not impressive ,,,

Was this review helpful? Yes 2
Ted J, Manager at Comfort Inn, responded to this review

Thank you arvt-63 for staying with us and for taking the time to write a comment. We are a 100% non-smoking hotel. Unfortunately sometimes guests smoke outside their rooms near the A/C units and the smell comes into the hotel that way. I realize that it’s too late to make a difference to your stay but we are scheduled to... More

North Bay, Canada
1 review
2 of 5 stars Reviewed September 21, 2014

We stayed at Comfort inn in Chatham. We were told how nice it was and friendly, clean. Well no, no and no. We were greeted by a middle aged person she had short dark hair, was t very friendly. Then when we went to our room, the room stunk of mustiness, the tv, desk lamp shade and headboards appear to... More

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Ted J, Manager at Comfort Inn, responded to this review

Good Afternoon Kailie C I was very disappointed to read of your unsatisfactory visit at our hotel and for this I apologize. Our housekeeping team works diligently to keep the rooms clean and tidy but unfortunately we did not meet your expectations. I can assure you this is the exception rather than the rule. I can also assure you we... More

Cobourg, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

Had a nice clean room, fairly quiet seeing there was a ball tournament. Fairly central to everything. No pool :(. Nice BBQ area and the breakfast was ok .... Great service though, very friendly and accommodating ! Thx Nicole for All your help ....

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Ted J, General Manager at Comfort Inn, responded to this review

Hi 34Jerry Thank you for your patronage and your comments. Our hotel was recently awarded a Gold Award by Choice Hotels and Nicole’s contribution is a big part of our success. We hope to see you again soon. More

Windsor
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 30, 2014

The room looked like it was decorated back in 1970, but that was the worst I could say about this place. The breakfast was sparse but adequate, bed fairly comfortable and decent water pressure. Staff were all pleasant and knowledgable.

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Ted J, General Manager at Comfort Inn, responded to this review

Steve-n-Max Thank you for staying with us and for taking the time to write a comment. We do anticipate a renovation to the property in the not too distant future; otherwise I’m happy to read that you enjoyed your stay at our hotel. We are very fortunate to have an excellent team here. We truly appreciate your patronage. More

1 review
5 of 5 stars Reviewed August 11, 2014

The front desk attendant on the evening of July 3, 2014 was outstanding. She ensured I was able to hook up my internet and ended up asking me to bring my laptop to the front desk to hookup. Phenomenal

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Ted J, General Manager at Comfort Inn, responded to this review

Hi Rob Thank you for staying with us and for taking the time to write a comment. I’m so happy to read that you enjoyed your stay at our hotel. We are very fortunate to have an excellent team here. Hope to see you again. More

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 28, 2014

Stayed here a month ago , the front lady couldn't more helpful and friendly .. I got lost she was patient with directions , I made reservations in the wrong comforter inn , she figure out which one and cancel it . The room was clean , Tim Horton was across the street . Yes I'd go back !

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Ted J, Manager at Comfort Inn, responded to this review

FineWineDiva Thank you very much for your kind words regarding our staff and for staying with us. We look forward to your return to Chatham. More

1 review
5 of 5 stars Reviewed July 13, 2014

I stayed at the Comfort Inn, Chatham for one night while in town. The room was very clean, the bed and pillows very comfortable, bathroom was also clean and the shower had great water pressure. I didn't make it down for breakfast in time, but knowing that breakfast was offered with the room, is very convenient. The staff was friendly... More

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Beaver Bank
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed at this Comfort Inn for 6 nights this month. First about the hotel. Our room was clean, quiet and well supplied. The towels are thick and like to soak up water, I thought they were great. The complimentary breakfast is basic but is more than sufficient to start your day. The usual baked goods, waffles, and hard boiled eggs,... More

Was this review helpful? Yes 1
Buffalo Prairie, Il
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 13, 2014

The employees where nice. Room was clean and nice decorated. Reasonable price. Good selection on breakfast foods.Close to Reasturants and Target shopping store. Would stay here again. Too bad not all Comfort Innsare like this one.

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 1100 Richmond St., Chatham, Ontario N7M 5J5, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Hotel Chatham
Comfort Inn Chatham, Ontario, Canada
Chatham Comfort Inn

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