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Comfort Inn Cobourg

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121 Densmore Rd, Cobourg, Ontario K9A 4J9, Canada
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Comfort Inn Cobourg
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Comfort Inn Cobourg
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53 reviews from our community

Traveler rating
    9
    14
    18
    8
    4
See reviews for
16
18
4
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ST STEPHEN
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel month in advance thru phone call to hotel it self the lady on the phone was so helpful arranged for early check in drive up room I called night before to confirm lady was pleasant but would not secure early check inn but didn't see and problems but couldn't say what would happen !! that is... More 

Review collected in partnership with ASUS 1 W8

Was this review helpful? Yes
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank you for sharing the few challenges that you unfortunately had to experience during your stay. We truly and sincerely apologize for the problems you had with the heat not working properly in their room. In this case, we clearly dropped the ball. We take great pride in the accommodation and services we provide and work hard to ensure everything... More 

Mississauga
Top Contributor
69 reviews 69 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming to this hotel every second year for business. They have recently renovated and the place is shining, so is the reception and service from the staff. There is certainly enough choice for breakfast. The rooms are immaculate, the beds and linen are clean and the bathrooms are spotless. I will be back next year.

Was this review helpful? Yes 2
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank-you Omar B for your review. I am so pleased that you are impressed with our new look and our new hot breakfast! We underwent renovations to provide better service to our guests and comments like this show we have succeeded. I will be sure to pass on your wonderful comments to my staff so they know just how well... More 

Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has just recently been renovated so the lobby, the rooms and linens are all very clean. The hotel is good value as breakfast is included in the room rate. Free coffee is available 24 hours i the lobby. We found the staff to be very helpful.

Was this review helpful? Yes 1
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thankyou for taking the time to let us know about your most recent stay with us. We appreciate your feedback about our updated look and will be sure to pass on your kind words to all of our staff. We look forward to being your hotel of choice next time your in the area. Sincerely Cobourg Comfort Inn More 

Brockville, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Was here with a hockey team, and we all commented on how clean the rooms actually were. Not a stain to be seen on a carpet, and the bathrooms looked great. As far as drive up motel rooms go, this is a pretty good one. The hot breakfast was a little lacking (and the muffins were hard to eat), but... More 

Was this review helpful? Yes
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank you GTAnders for providing us feedback about your most recent stay with us. We are pleased to hear that you and your team was impressed with the cleanliness of the hotel. We have renovated to ensure each guest has an enjoyable stay and we are so pleased that we were successful in that aspect. I will be sure to... More 

Oshawa, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

Renovated rooms are beautiful with new carpets and cabinetry. Rooms are fair size with big comfy beds and a duvet that was ultra comfortable. Drive up room(134 ) at the end of the Inn was quiet and easy to get our luggage in. Continental breakfast was good with the usual juice coffee breads waffles. Definitely recommend the "new" Comfort Inn... More 

Was this review helpful? Yes 1
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank-you RobPeteers for taking the time to comment about your most recent stay. We are so pleased that you are happy with the renovations. Are sole purpose of renovating was to provide a better more comfortable stay for our guests. We will also be getting the hot breakfast as well and are very excited for you to try it next... More 

Victoria, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 14, 2014

This property is undergoing a MASSIVE renovation and should be closed. It is going to be beautiful once completed, but it is a huge safety hazard and fumes from new carpets and installation forced us to find different accommodation after staying one night. We were promised that work would not start until 8am, and that it would be on the... More 

Was this review helpful? Yes
CICOBOURG, Manager at Comfort Inn Cobourg, responded to this review

Thank you for taking the time to give feedback on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Wilmington, Delaware
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 29, 2014

Decently sized rooms though dated. We rented three rooms for a funeral and were offered a bereavement rate and despite some mix-up during the check-in/check-out process concerning the room price the stay was uneventful. Breakfast was adequate. The hotel is close to 401 and the shopping mall is one exit away, though nothing is far away in Cobourg! Overall the... More 

Was this review helpful? Yes 2
CICOBOURG, Manager at Comfort Inn Cobourg, responded to this review

Dear DelawareChin, We are happy that we were able to fix our mistake and apologize for any inconvenience we may have caused. We are pleased that you had a good stay based on the circumstances of the visit and hope you will consider us in the future. We are very excited to announce we will be undergoing renovations next month... More 

Plymouth, Michigan
Top Contributor
71 reviews 71 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 22, 2014

The staff was very friendly and location is right off 401HWY. The rooms are very small and dated but were clean. The wifi worked ok. There are plenty of food choices not to far away. I would probably not stay here again unless the price was around 80.00 or less.

Was this review helpful? Yes 1
CICOBOURG, Manager at Comfort Inn Cobourg, responded to this review

I am happy to hear that you enjoyed most of your stay at our location. We are happy to let you know we will be undergoing renovations this December and are excited for our new look! We hope that once the renovations are done, you will come out and give us a try again. I am sorry you felt the... More 

Waterford
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed here for my son's baseball tournament. The facility is nicely kept inside and out. There was a picnic and bbq area as well as lots of room to roam outside. We had brought out dog and she was very well received. The rooms were clean and up kept. It seemed that the staff was always around cleaning here... More 

Was this review helpful? Yes 5
CICOBOURG, Manager at Comfort Inn Cobourg, responded to this review

I am so pleased to hear you enjoyed your stay at the Comfort Inn Cobourg. We strive on customer service and cleanliness so it is always great to get such lovely feedback. I will be sure to pass on your review to our staff as I am sure they will appreciate it as well. We hope to see you again... More 

N/A
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2014

I checked into the hotel a couple of weekends ago and couldn't be more impressed! The room was so clean, the front counter attendant was polite and made everything very clear of where to park and what the hotel had to offer. I can not say enough how clean the room was even in a smoking room! So thank you... More 

Was this review helpful? Yes 6
CICOBOURG, Manager at Comfort Inn Cobourg, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

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