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Comfort Inn Cobourg

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121 Densmore Rd, Cobourg, Ontario K9A 4J9, Canada
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1 room 1 adult
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Comfort Inn Cobourg
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75 Reviews from our TripAdvisor Community

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Ottawa, Ontario, Canada
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed at this motel and not much has changed. It is still a very comfortable bed and one nice touch is a card with the TV channels listed so you are able to find the station you want without having to go through all the channels like a lot of hotels. As I... More 

Helpful?
Thank HappyWanderer9
Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015

We were driving back to Toronto from Quebec during the first winter storm to hit southern Ontario/Quebec right after Christmas. Due to poor visibility on the highway 401, we decided last minute around 11:30pm to find accommodation for the night. We ended up staying at Comfort Inn in Cobourg which had availability. Our room had two beds (double) and since... More 

Helpful?
Thank Anne H
Ottawa, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2015

My husband and I found ourselves in Cobourg Ontario one evening recently. We stayed at the Comfort Inn and found it to be a pleasant place to stay - clean, efficient, and easy in and out to the highway. We had breakfast (included in the price) the next morning and it was simple but fine. We would certainly return should... More 

Helpful?
Thank sathontheroad
Toronto, Canada
1 review
1 of 5 stars Reviewed December 12, 2015

Very rude customer service, I have never heard a story change so much in all my life call to get information on our room and because we did not book our room, a friend booked it for us, under our names we were not allowed any info on cost or anything, I said to her were paying for the room,... More 

Helpful?
Thank TRAVELOR339
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Dear Travelor339, I am so sorry to hear about your recent experience with out customer service department. I do apologize on behalf of my staff for not exceeding your expectations during your inquiry on your reservations. I assure you I have shared your comments with all staff members to avoid these issues in the future and have done coaching with... More 

Travelers are raving about these Cobourg hotels

Ottawa, Canada
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed December 6, 2015

OK it's a Comfort Inn, not the Hyatt, but despite modest expectations, have to say I was underwhelmed. Bed was good! Creaky, ancient in-room heater and fridge; cycling all night long, sounds like the engine room of a supertanker. No elevator. 21st Century. Odd. Housekeeping graciously left garbage from previous occupant in our room (always a nice "welcome"). First night... More 

Helpful?
Thank AlejandroNorte
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I am deeply disappointed that I am writing this letter to you today, knowing we failed to offer the product and service you should expect. First, let us express our deepest apologies. We know the incident must have been very unpleasant for you. Second, the problem you mentioned has been brought to the attention of the Executive Housekeeper who is... More 

Ottawa, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

Our family stayed here for another hockey tournament. And, after staying at a VERY yucky Comfort Inn in Belleville, Ontario, I was wary to stay at another. However, the two hotels couldn't be more different. When I walked in this room I was greeted with a nice clean smell! It was very clean and tidy. The finishing a were exactly... More 

Helpful?
Thank MJ K
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

We are pleased to receive such great feedback about your recent stay to the Comfort Inn Cobourg. We are sorry to hear you experienced an unpleasant stay at one of our other Choice Hotels and are glad we were able to clear the Comfort Inn name for you. It is always nice to hear such wonderful things especially from someone... More 

Ansan, South Korea
1 review
2 of 5 stars Reviewed November 25, 2015

I stayed here for 1 night in March 2015 because I was in town for a funeral. It was a fine stay during the night. However I woke up in the morning, and discovered ants all over the foot of the bed and the floor. I took the complaint to the front desk and receptionists response was 'oh...that's too bad'.... More 

Helpful?
Thank mazik765
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

It is very disappointing to learn about the incident that took place during your stay with us. Rest assured that additional training and coaching has been done in order to avoid any re-occurrence. The ant problem you mentioned has subsequently received treatment to the area. Our pest specialists have indicated that the early thaw has caused some problems with ants... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

Had 6 rooms for over 4 months July to Nov while working on a local project, the staff was always excellent and accommodating, the rooms were always clean and breakfast was plentiful. Would recommend this hotel as a great place to stay, never had a problem the whole time here. Thank you very much to April, Mellisa and Barb you... More 

Helpful?
1 Thank Joe B
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

We appreciate you taking the time to let us know how your visit to the Comfort Inn Cobourg was. We always strive off of excellent customer service and believe making everyone's stay feel like home away from home. We enjoyed having your crew stay here as well and found them all to be very polite and patient when it came... More 

Burlington, Canada
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 4, 2015

This hotel offers clean and comfortable rooms. There is easy access to the highway and downtown. The staff are very friendly and welcoming. Special mention to Julia who is extremely customer oriented and goes out of her way to provide excellent customer service. Also my thanks to the nice lady who told me I left my dome light on. So... More 

Helpful?
Thank MJGAlgonquin2
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I am pleased that you had a positive overall experience and have shared your kind words with Julia and the rest of our staff. We strive off of excellent customer service which is why its always nice to hear that our staff have gone that extra mile to ensure the guest enjoys everything about their stay. We hope to welcome... More 

Level Contributor
361 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed October 1, 2015

Great location, close to 401, just passing through! Breat access to rooms via Patio Door! Clean room, friendly staff and a hearty breakfast included. The only draw back was very small eating area and not much movement. Good place if travelling with a pet, outdoor pet area. Close to restaurants, grocery store, gas and all your needs!

Helpful?
Thank MASH16
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I was delighted to read of your recent stay with us and shared all your kind words with my staff. It is always nice to hear positive feedback from guests as well as areas that may need improvement. We are glad you found everything about the hotel accommodating as well as everything local to us to be quick and easy... More 

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