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Collingwood

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Hotel class 3.0 of 5
19 Keith Avenue | Highway 26 West, Collingwood, Ontario L9Y 4T9, Canada
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Reviews you can trust

71% Do not recommend
2.5 of 5 stars 106 reviews
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1 of 5 stars
BlueberrySwitchblade   1 contribution
RequeimFire
Mar 4, 2010 | Trip type: Couples New

Avoid this hotel. Very bad experience here. We came here to experience the hotel with a promotional offer with a mandatory 'timeshare' vacation package meeting with *no obligation*. All we were asked to do was to stay two hours for their presentation, which we did willingly. The presentation salesperson was nice to us at first but quickly turned rude after... more

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1 of 5 stars
TheNakedPhotographer   1 contribution
Ontario
Feb 22, 2010 | Trip type: Business

This is word for word the e-mail I just sent to the hotel manager Jennifer Wonch and the Cranberry President and owner Larry Law. Hello Jennifer Wonch, We were guests this weekend at your location and we just got home to read all the reviews for your “hotel” on TripAdvisor. I will be writing my review shortly but I noticed... more

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1 of 5 stars
mchisholm   3 contributions
Oakville, Ontario
Jan 29, 2010 | Trip type: Couples

We stayed the Cranberry Resort for one night to attend a function. This was my second time to the resort. After my first time, I vowed not go to back as the place is a dump. However, I waited too long to book a room in Collingwood and this was the only place that I was able to book one... more

Management response from
Jennifer Wonch, Director of Member Services and Rooms

We appreciate your feedback. It is important for us to know when we have not met the expectations of our valued guests. I understand that you were disappointed in the location of the room, and unfortunately we can not control when and if a fire alarm goes off but we will certainly investigate the disturbance caused by the guests above...

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4 of 5 stars
bubblybluebird   1 contribution
bubblybluebird
Jan 28, 2010 | Trip type: Couples

We stayed in the hotel section of Cranberry Resort. The service was excellent. The weather was superb and we spent our time visiting the local ski hills and also going to Grandma Lamb's in Meaford, visiting Thornbury where there are excellent restaurants, having lunch at a wonderful family restaurant in nearby Wasaga Beach and topping it all off with lunch... more

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3 of 5 stars
SarniaSkifun   1 contribution
Sarnia
Jan 21, 2010 | Trip type: Family

Mountain View Villas at Cranberry was everything we could have wanted for our ski vacation. The unit was clean and well-stocked. The people at the desk at Cranberry resort have always been very helpful at check in and whenever we have a question. We did not utilize the restaurant or facilities in the hotel but they looked fine. We have... more

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2 of 5 stars
beachgurlCanada   143 contributions
Canada
Jan 7, 2010 | Trip type: Couples

We stayed here one night as our friend was getting married on the resort. We were located in the main building in a standard room. If we were staying longer than one night, I think we would have actually checked out and tried somewhere else. We received a discount on the room as part of the wedding group, but even... more

Management response from
Jennifer Wonch, Director of Member Services and Rooms

Thank you for taking the time to write about your experience. I would like to apologize for any disappointments you may have encountered. At Cranberry Resort we pride ourselves on excellent guest service and we definitely wish to know when we have not met your expectations. Your comments and observations have been shared with the management team and we will...

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3 of 5 stars
vdbLondon   42 contributions
LONDON
Jan 3, 2010 | Trip type: Couples

CranBerry Resort is very large resort in Collingwood. We booked a week thru RCI to stay in the Club Cranberry building. They call it a Studio sleep 2. Small room. Room was clean a bite outdated. Kinda like a cheap hotel room. Had a tv with dvd player. So bring movies if you want. It has a mini fridge, microwave... more

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4 of 5 stars
Matty   129 contributions
Adelaide Australia
Jan 2, 2010 | Trip type: Couples

We stayed here from December 12-18 on a timeshare exchange. Check in was very friendly and quick. I’m not sure if we stayed in a different hotel to other reviewers, but I think this resort is fine. However, they did try and persuade us into a timeshare meeting, but we had better things to do. We had a two bedroom... more

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4 of 5 stars
Face1234   1 contribution
near Toronto
Dec 14, 2009 | Trip type: Friends getaway

We stayed in a two bedroom harbourfront condo for the week starting Dec 5th (we had a guest pass from a friend who was a time share member). We were two couples and each had our private bathroom which was very handy - and the bedrooms were separated by the living room/dining room - this made it very private. The... more

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1 of 5 stars
CJ1510   1 contribution
Milton
Nov 30, 2009 | Trip type: Couples

My wife and I visited Cranberry as part of a promotion...time share presentation. We went with no intentions to purchase a time share, but thought we would have a nice weekend at the resort. Having to pay $150 + do the time share we expected to have a nice weekend in quality accomodations. Big and wrong assumption on our part!... more

Management response from
Jennifer Wonch, Director Of Member Services and Rooms

Thank you for taking the time to write about your experience. It does come as a surprise to us because we do survey all guests upon completion of their presentation and we are always at an above 90% positive average. I understand that there are areas within the resort that are still awaiting renovations, but they are scheduled for the...

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Cranberry Resort Also Known As

  • Cranberry Hotel Collingwood
Address: 19 Keith Avenue | Highway 26 West, Collingwood, Ontario L9Y 4T9, Canada
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