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Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain

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4 Balsam St, Collingwood, Ontario L9Y 3J4, Canada
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Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain
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Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • All months
    (198)
  • Mar-May only
    (39)
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    (41)
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    (39)
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Sarnia, Canada
Level Contributor
2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Horrible hotel!! Daughter found black banana peel underneath mattress :( Staff changed our room but second room had dirty carpets that hadn't been vacuumed since hotel opened ? Close to shopping on main street- only positive note.

Was this review helpful? Yes
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Guest, I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience. Please also contact us at sales@collingwood-hie.com so we can obtain additional detail regarding your stay. Sincerely, Sharif, Khair General Manager More 

Bolton, United Kingdom
Level Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights and really enjoyed our stay. The staff where all very pleasant and the breakfast was very good despite the plastic knives and forks. Rooms where large and very adequate, and although we didn't use it there is also a swimming pool. The location is very good for the walking trails and blue mountain village.

Was this review helpful? Yes
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write and post your detailed review of the Holiday Inn Express & Suites in Collingwood. We are very pleased to know that you really enjoyed your three night stay with us, you feel you received great service and that you liked our Star hot and cold breakfast. We... More 

Toronto, Canada
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel for work and am an IHG rewards member and have stayed in a lot of Holiday Inns across Ontario. This location is a little bit older than some of the other ones I stay in but although it's not the fanciest, it is all it needs to be. Clean room, comfortable for me to do my work with... More 

Was this review helpful? Yes 3
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so much for your loyalty to the Holiday Inn family of hotels. I am glad to hear you can count on the cleanliness of the room your were staying and that it was comfortable for your business trip. I hope we can welcome you back and serve you here again soon. Sincerely, Sharif, Khair General... More 

Oldham, United Kingdom
Level Contributor
85 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 31, 2015

I needed to spend one night in Collingwood, arriving on a Saturday. I should have made arrangements in advance as everyone seemed to be full except the Holiday Inn. The only room available was a ground-floor room with two beds, but when I said I would prefer a one-bed room the staff went to some trouble to arrange for me... More 

Was this review helpful? Yes 1
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so much for taking the time to provide feedback on your stay. I am very glad to know that you enjoyed your stay with us and that you liked the cold and hot items in our complementary breakfast menu. We have taken note of your valuable comments regarding our room rate and will review carefully... More 

Bolton, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed May 30, 2015

My husband and I stayed at the Holiday Inn Express Hotel and Suites for one night to attend a birthday party in town. This is not a brand new hotel but the price I paid was for a brand new hotel. For that price, I would have expected to at least have curtains that closed fully and have a bathroom... More 

Was this review helpful? Yes
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you for your recent stay at the Holiday Inn Express & Suites, in Collingwood. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience. Please also contact us at sales@collingwood-hie.com, so we can obtain additional detail regarding your stay. Sincerely, Sharif,... More 

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Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was a great hotel and very cozy. Its place is very strategic and surrounded with many restaurants and stores. It is also very close to Blue Mountain resort and Scenic caves, it is like 10-15 minute drive. Hotel also provides free Wifi and Breakfast, the breakfast can use a little of more options like cream cheese for the little... More 

Was this review helpful? Yes
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so for taking the time to provide feedback on your stay at the Holiday Inn Express & Suites in Collignwood. We are pleased to hear that you enjoyed your time at our hotel and look forward to serving you again in the future. Sincerely, Sharif, Khair General Manager More 

Ottawa, Ontario, Canada
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 24, 2015

My wife and I have stayed in many hotels during our journeys, and this would rate among the best in its class. Our room (236?) was very spacious. With 2 queen beds, there was still a sizable sitting area with couch. Having a person travelling with us this time who uses a walker, I called the hotel after making an... More 

Was this review helpful? Yes 1
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write and post your detailed review of the Holiday Inn Express & Suites in Collingwood. It is great to hear you enjoyed the hospitality provided by our team, you liked the wide variety of hot and cold items in our breakfast and that you feel you received great... More 

Toronto
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 4, 2015

Stayed for 5 nights, the room was comfortable, staff was great with the exception of the person(s) cleaning the room as there was visible dirt in the bathroom after the 2nd night till the end of the stay. There was a lot of noise from the hallways even though the hotel was not fully booked. The room we selected had... More 

Was this review helpful? Yes
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Guest, Thank you for staying with us and sharing your comments. I am so sorry to see that the noise in the hallway and the housekeeper who was cleaning your room impacted your overall stay experience with us. We take your comments very seriously and use them to provide comfortable and friendly accommodations for our valued guest like you.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 3, 2015

Good room,enough space available for two beds,pay-tv on request. Gym,laundry as expected. All clean and really people on reception and at breakfast really kind,smiling and having all right answers. Close to the blue mountains and wasaga beach at a reasonable price.

Was this review helpful? Yes
London, Canada
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 21, 2015

Pleasant eye-opener upon entry. Rooms and main areas clean. Beds just so comfortable. Reception was easy. Staff pleasant and helpful. Great value for an express stay. Included breakfast was just a bonus for an off season stay. All in for $118.

Was this review helpful? Yes 1
Sharif K, Manager at Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write and post your detailed review of the Holiday Inn Express & Suites in Collingwood. It is great to know that you liked the overall cleanliness, our Star Breakfast and that staff were friendly and responsive to your needs. It's something our staff takes great pride in, so... More 

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