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All 1 Hawkesbury hotels

Quality Inn & Suites

2.0 of 5 Motel   |   1575 Tupper Street, Hawkesbury, Ontario K6A 3T5, Canada (Formerly BEST WESTERN PLUS L'Heritage)
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Ranked #1 of 1 hotels in Hawkesbury
A recent review
4 of 5 stars reviewed 1 week ago
Jean-Claude L
  • Reviews (47)
  • Photos (55)
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47 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Shakopee, Minnesota
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I specifically asked about roll in showers (for wheelchair users) and was assured that, yes, the room had one. I was also told there were grab bars and double queens. Once I got there we were told there was only a king and we could pay extra to rent a cot. After check in I discovered it was a standard... More

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5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I have tried this hôtel several times since I work in thé city. The rooms are acceptable and clean. I would recommend for à night or two. Breakfast not included but really good in thé new restaurant setting....jcl

Was this review helpful? Yes
13 reviews 13 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and loved it very much. This place is so clean and new. No breakfast was provided in the morning but there were other choices for us near by.Beds are so comfortable. Definately would stay here again.

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Toronto, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2014

I stayed at this location with 3 other people for a concert in Montebello, Quebec from June 19-23. We arrived very late and went right to bed the first night. The second day, we left the hotel at 11am to head to the concert. When we returned that night at about 3am, we were left a hand written note stating... More

Was this review helpful? Yes 8
Kingston, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 23, 2014

This hotel recently switched to a Quality Inn and Suites hotel. I believe most if not all of the rooms have been upgraded and when we arrived they were in the process of renovating the restaurant, so there currently isn't an option to dine or have a drink on site. The pleasant manager explained that there was a breakfast buffet... More

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Orlando, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Rooms were extremely nice with brand new furnishings and decor. Fitness center was clean and updated. Steam room was the perfect place to unwind after a long day. Staff was friendly and courteous. Hotel is undergoing renovation, so the restaurant was unbecoming, but when that is done (assuming they do as good of a job as they did with the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 4, 2014

I stopped here at the end of quite a long day, it was the only place in the area but was fine, clean room, plenty of parking and free internet. Unusually for a Canadian/American hotel it had a decent pool and facilities ! The lady on reception reccomended a place for dinner and was very helpful. Average price for this... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2014

I have never felt so vulnerable as I do when at this particular location. No matter how thorough we are when we make our reservations, the management always seem to find a way to throw twists at us in attempts to run up our bill or excuses not to provide amenities and services as promised....whether it be an additional cot,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWP_LHERITAGE, General Manager at Quality Inn & Suites, responded to this review

Dear Brad B, We thank you for taking some of you precious time to write us a review concerning your recent stay at the Best Western Plus L'Heritage in Hawkesbury. Unfortunately as, I read, you didn't have the best experience at our hotel. I would like to apologies for any incidents that happened during your stay with us and we... More

Kingston, Canada
17 reviews 17 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 3, 2014

Average hotel but really the only hotel in Hawkesbury.. Employee checking in was nice and new the area. Hotel was clean and what was expected for a best western. Average. Good location to everything in the area.

Was this review helpful? Yes 1
BWP_LHERITAGE, Front Office Manager at Quality Inn & Suites, responded to this review

dear GovRegulator, It's always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know your satisfaction. We consider dedicated and competent staff members our most valuable asset. She was pleased that you acknowledged her kindness & efforts. We appreciate your patronage and hope you will stay with us at... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 19, 2013

I stayed here for business one night. No-frills room, but comfortable and spotlessly clean. The highlight was definitely the bigger-than-average sized pool and relaxing hot tub! There 's a steam room too (I was too cooked after the hot tub to try it). Nice little fitness centre too -- a few cardio machines and an all-in-one weight machine. I don't... More

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Additional Information about Quality Inn & Suites

Address: 1575 Tupper Street, Hawkesbury, Ontario K6A 3T5, Canada (Formerly BEST WESTERN PLUS L'Heritage)
Phone Number:
Location: Canada > Ontario > Hawkesbury
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Best Western Hawkesbury
Hawkesbury Best Western
Quality Inn & Suites Hawkesbury, Ontario

55 photos of this hotel

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Hotel & grounds (6)
Pool/beach area (1)
Room/suite (30)
Bathroom (2)
Business center/function rooms (1)
Other (15)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites. Each room is fully equipped with cable satellite television and high speed and wireless Internet access. Business guests staying at this Ontario hotel will appreciate the business services and meeting banquet facilities. Located less than 15 kilometers from the Hawkesbury Sports Complex, The Ottawa River and the Golden Anchor Arena. This Ontario hotel is ideal for the outdoor sportsman offering easy access to a variety of outdoor activities including golfing, curling, fishing, boating, swimming, biking and rafting. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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