I wish I had read the reviews before my husband and I booked our stay at Deerhurst. The staff at the reception desk were unfriendly. When I asked about the 10% CAA discount off the price of the room (as advertised by CAA), I was told that we already had a special rate and we would have to take a... more

This hotel reveals typical disadvantages of resort hotels. Rooms are very remote from the reception front. The water facility is too weak to supply hot water Too dark around cottages. Security is not enough. We are afraid this hotel can really hold a large conference. No to say of the Summit. more

We came up for the long weekend and were amazed by the wonderful activities available at the resort. Staff are top-notch & personable. Rooms need some updating, but for the price this is an amazing value. (Much cheaper this year than previous years and has allowed us the opportunity to try it for the first time!) Beautiful resort with trees... more

I just returned from Deerhurst Resort and am extremely disappointed from their service and room. I bought a package including accommodation for a night, live show, carriage ride and breakfast. When I checked in, the front desk told me there was no live show at the night we arrived. Then they told me to check with the sport desk to... more

THE CONS: 1. One of the main reasons my wife convinced me to go here was the windsurfing. They have about 4 or 5 normal boards ALL missing the needed parts (fins, sails, etc.) so they are just left out so kids can paddle around on them. It seems they more recently bought about 3 'beginner boards' from BIC which... more

This was my first trip to Deerhurst and to be honest I was really disappointed. Its definitely not worth the amount of money they charge. The check-in took way too long and we were put in a building with no elevators. They charge an additional 10$ per person for the small play zone for the kids in the water. I... more

We travelled for a long weekend with my 21 month old daughter and my parents (70's) and stayed in a 1 bed suite near the tennis courts. The positive: The grounds and the views were beautiful. Everything outside was well maintained and organised. The restaurants were excellent, not as expensive as I thought they might be and the service was... more

1. non-refundable payment at time of reserving (not good policy) 2. room satisfactory but way over-priced 3. Internet charges($8.00 for 20 min.) any decent hotel offers free unlimited access 4.should at least have a complimentary continental breakfast 5.any decent hotel offers their guests complimentary toiletries if needed. Deerhurst wanted $2.25 for a toothbrush. Manager was most unpleasant when questioned re... more

We have stayed in room 30-315 , main building , room was super clean , 2 beds are very very comfortable and clean. ( non smoking room ) We spent most of the day on the beach .. nice relaxing time ..my son is 12 ... was very busy playing with bunch of other kids on water-entertainment area and spent... more