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All 18 Huntsville hotels

Hidden Valley Resort

3.0 of 5 Resort   |   1755 Valley Road, Huntsville, Ontario P1H 1Z8, Canada
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Hidden Valley Resort
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62%
Ranked #13 of 18 hotels in Huntsville
A recent review
4 of 5 stars Reviewed June 13, 2014
Kathy N Palmerston, Canada
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148 people have reviewed this hotel

Traveler rating
    34
    58
    36
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    9
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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There are newer reviews for Hidden Valley Resort
See the most recent reviews
Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 16, 2014

I would highly recommend against this resort. There were 4 of us and we got two rooms. We specifically asked for non-smoking rooms, given the fact that we had our 7 month old child with us. As we walked down the hall you can smell the overflow of air fresheners to dull the smell/air. Anyway, we get in the room... More

Was this review helpful? Yes 1
Welland, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 13, 2014

I planned a wedding at this resort and was so excited to plan away. 8 weeks before my wedding date, my 13 year old brother was diagnosed with osteosarcoma, cancer. As he will be in aggressive chemotherapy for the next year, I did not want to go ahead with a wedding that my brother and parents would not be able... More

Was this review helpful? Yes 5
GMHiddenValleyResort, Manager at Hidden Valley Resort, responded to this review

Dear Guest, I would like to respond to your negative review regarding your contract with Hidden Valley Resort for your upcoming wedding. Let me first say I am very sorry for the family circumstance that requires you to be cancelling your wedding with us . We did have a contract set in place including a cancellation policy and deposit schedule... More

Palmerston, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

Very pleasant week-end. The view from our 3rd floor balcony room was so amazing to wake up to, with Keurig Coffee maker in our room who would not want that view to sip their morning brew!! The staff was always pleasant.......from front counter to all staff at the bar and restaurant. Any staff I encountered had a "hello" and a... More

Was this review helpful? Yes 1
GMHiddenValleyResort, Manager at Hidden Valley Resort, responded to this review

Dear Guest Thanks for your review of Hidden Valley Resort . Our staff work hard to provide outstanding customer service to every guest and I share these positive reviews with employees. I hope you will return to Hidden Valley Resort very soon . More

Waterloo, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Great views and amenities! Staff was great. For a resort, I found the menu a bit lacking, with the usual, run-of-the-mill burgers, pizzas etc, although, the fish & chips were really great! Lots of amenities within walking distance.

Was this review helpful? Yes
GMHiddenValleyResort, Manager at Hidden Valley Resort, responded to this review

Dear Guest Thank you for your review of Hidden Valley Resort and I was delighted to hear your stay at our resort met all your expectations. As we are a family resort we do cater our menu to delicious family friendly items but also offer steaks, fresh fish, pasta and curry . I do hope you will return to Hidden... More

Hamilton Ont
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed here for Spin the Lakes cycling festival weekend. Hidden Valley was the host resort and offered an excellent value. The front-desk customer service was great, and the onsite restaurant, The Birches, was convenient and pleasant to dine at. Highly recommended as a budget alternative to neighbouring Deerhurst/ PROS: --Great location for Spin the Lakes, and reasonable proximity to... More

Was this review helpful? Yes
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest , Thank you for your review of Hidden Valley Resort and I am happy you enjoyed your special event Spin the Lakes here beside Peninsula Lake . Our staff work hard at any event to provide superior customer service and all your positive comments will be shared with our staff. Looking forward to seeing you at Hidden Valley... More

London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

This was our second stay at Hidden Valley, last one was five years ago. First the positives: - Awesome customer service!! From the welcome at the front desk to the restaurant staff, everyone was very cheerful, eager to please and willing to help. - Great food! The restaurant offers a great assortment of food at reasonable prices. Our server even... More

Was this review helpful? Yes 1
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest ! Thank you for taking the time to respond to Trip Advisor . I was pleased to hear that you enjoyed our superior customer service , our Birches Restaurant, comfortable beds and of course our incredible location on the shores of Peninsula Lake . I am sure your dog enjoyed the location with lots of room for walking.... More

Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 29, 2014

My family stayed at this hotel and mid-week it was an okay, average hotel, but come Friday night and Saturday, the hotel is filled to the brim with families who do not supervise their children and allow them to run around making noise. We experienced children running up and down hallways, doors slamming, unsupervised children at the bar bothering the... More

Was this review helpful? Yes
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest thank you for your response on Trip Advisor . I was pleased to hear you enjoyed The Birches Restaurant menu and our staff. Unfortunately a family resort does have children who tend to be noisy at times and it is not our hotel policy to allow kids to run free disturbing our guests and the front desk staff... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

I don't often write reviews but I am sooooo impressed with the staff at this resort I just had to. The restaurant can't seem to do enough for you and are extremely friendly and fun. The cleaning staff greets you with a smile and a friendly greeting and the front desk staff is also extremely friendly...can't seem to do enough... More

Was this review helpful? Yes
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest , Thank you for taking the time to respond to Trip Advisor . Hearing such positive reviews regarding all aspects of our resort is very encouraging for all the hardworking staff at Hidden Valley Resort and your positive comments will be shared with all departments. I look forward to welcoming you back to Hidden Valley Resort very soon. More

Windsor, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

This is a beautiful resort. Stayed there a few weeks ago for a wedding in Huntsville. The staff were all tremendous and the room we stayed in was very clean. They made sure everyone from the wedding party was close together. The restaurant had a great bar and good food. We will definitely return to this hotel in the future.

Was this review helpful? Yes 1
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest , Thank you for your review of Hidden Valley Resort , at the resort we work hard to provide excellent customer service , clean comfortable rooms and delicious food at good value . I look forward to welcoming you back to Hidden Valley Resort soon. More

Toronto, Canada
2 reviews
4 of 5 stars Reviewed April 18, 2014 via mobile

The resort provided a lovely, hidden escape from the city. The service and quality were impeccable, especially at the Birches restaurant. A great value overall. I would recommend this resort and likely return in the near future!

Was this review helpful? Yes
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review

Dear Guest Thank you for your recent review of Hidden Valley Resort , knowing that everything was up to your expectations is what our Staff work hard to achieve at all times. Reviews are shared with our staff. I hope we can welcome you back to Hidden Valley Resort in the very near future. More

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Additional Information about Hidden Valley Resort

Address: 1755 Valley Road, Huntsville, Ontario P1H 1Z8, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Huntsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Valley Resort 3*
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Also Known As:
Hidden Valley Hotel Huntsville
Hv Hidden Valley Hotel
Hv Hidden Valley Huntsville
Hidden Valley Resort Huntsville, Ontario

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Huntsville #5 On the Beach Hotel in Huntsville
Hotel Class
Number of rooms
93

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