The a/c did not work, there were bugs and my room was not clean. Also the staff at the restaurant were rude and slow. more

I checked in to room with the lake Ontario view and private balcony ( not needed this time of the year). The view was perfect and their front desk agent went out of his way to help me to find the locations i was looking for. Over all service was excellent. more

The hotel has a lovely view of Lake Ontario, but that is its only advantage. Our room did NOT have air conditioning- there was a temperature controller on the wall that did not work. The fan produced vaguely cool air, but not enough to make me sleep comfortably during a heat wave. Room cleaning was sporadic-- one morning we received... more

This was my first and definately my last stay with the Beacon Harbourside Hotel. This was the venue used for a family wedding. For us it was easier to stay at the same hotel. The quality of the rooms were below average. They are in need of repairs and updating. The rooms were far from clean and the T.V. viewing... more

On June 2, 2007 I was a member of the **** wedding party at the Best Western/Beacon Restaurant, Jordon ON. I am disappointed because the services provided, were absolutely unsatisfactory. Best Western is a brand, when staying at a Best Western one expects a high level of service and quality; this was not the case in the least. I am... more

Our "suite" overlooked the marina and was right above a bustling deck below catering to loud drinkers and constant "rock" music playing. The room was not clean. For example, I found hairs from a stranger in the jaquzzi (which also had a scuzzy foam to it)! An over-sized sofa blocked access to the closet. It was a though the room... more

This is an older hotel. It boasts an awsome view of Lake Ontario. The rooms are average, I have stayed in better. The patio resturaunt has an incredable view overlooking the marina/lake. The staff are friendly and willing to make your stay comfortable. The hotel lacks some of the high end facilities of Toronto hotels, however the view of the... more

I have stayed here many times with the same results:" Sorry for your problems. We have noted them. We are having staff problems." Additionally, prices change by the day, varying in a 5 week period from $89 to &124 to $ 170 to $89 Well, there have been no changes. When we checked out, one couple complained about cleanliness and... more

Rooms were NOT clean!. Disgusting! We were there for a company christmas party. We sold out the hotel. Stains on blankets, comforters, couch cushions. Vomit on balcony and dishes as well as empty beer bottles from the guests before us, maybe even before them. The food was tough and cold. The only light to this ugly night at this non... more