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Comfort Inn

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1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
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Comfort Inn
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Comfort Inn
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73 reviews from our community

Traveler rating
    17
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    19
    12
    6
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29
15
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kenora, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Front desk staff are wonderful, breakfast guy is friendly, room was exactly what we needed. Apparently have a shortage of pillows. If "people are stealing them" as I am told, then charge their credit card-seems pretty simple! Overall, getting a better experience than expected!

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We are very happy your stay was accommodating and you enjoyed our new hot breakfast. It truly has been a hit! We have ordered more pillows so this won’t be an issue again. We hope to see you again soon! Thanks, Katie Ford More 

Thunder Bay
Contributor
13 reviews 13 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has been newly renovated and it looks rich. The rooms are comfortable with the feeling of home. Breakfast is included with choice of egg on the Sunday I was there. The staff is so friendly and check-in was a breeze.

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We enjoy reading such a great response. It helps each and every one of my staffs members know they are doing their job and doing it well. We are happy to hear you like the new renovations and enjoyed our new hot breakfast! It has been a... More 

Campbellton, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First the good; Front staff was extremely friendly and helpful. Although they do not have a workout room they offer free day passes to the rec. centre close to the hotel. Had a decent sleep and room was average. Now for the bad; Don't bother having breakfast here unless you like fingers in your crumbly waffles, clumpy creme in your... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. First allow me to apologize that your breakfast experience was far from what we provide. I do apologize if the breakfast attendant handled your food but I can only imagine he was trying to help. I have spoken with him to ensure that everything runs smoothly and... More 

Haliburton
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

On my way moving out west this was my 2nd stop. The staff was great and the rooms clean and the beds very comfortable. This was my first solo trip cross country and I felt safe and secure here. I would recommend to anyone and will be back if head that way again

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. Your kind words are appreciated and I am glad it was a quiet and relaxing stay. We hope to see you again soon! Kind regards, Katie Ford More 

Charlottetown, Prince Edward Island, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 5, 2014

The staff at this location was truly wonderful. We got lost a few times due to our 'awesome' GPS, and everytime I called the hotel the front desk agent was pleased to help. She made it so we could laugh about it and got us out of our exhausted and 'I wanna smash this GPS' attitude. The new breakfast bar... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a wonderful response on Trip Advisor. We appreciate your kind words. Our staff prides themselves on great customer service. I have passed the message along to the staff that was working the day of your stay. She remembered you right away when I said GPS! She too had a... More 

Edmonton, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 5, 2014

We have stayed here a couple of times over the years, times have changed. Hotel has been taken over by workers who live out of the rooms, not family friendly. Renovations ongoing in the rooms; toilet in our room was not replaced yet and had brown yuckkk on the seat hinges.. Fire alarm went off at 2 AM; rang for... More 

Was this review helpful? Yes 2
CI_Kenora, Manager at Comfort Inn, responded to this review

With reference of your response here on Trip Advisor, I would like to offer my apologies. I would also like to thank you for bringing these issues to my attention. First I would like to apologize for the fire alarm going off at 2 am. Another guest was using the kitcehn upstairs and forgot about the food he was cooking... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 2, 2014

We are moving across Canada can and as Kenora ON is a cute little place we found in our travels . M. We decided to stay at the Comfort Inn in Kenora ON . We arrived after a ling say driving and couldn't park the moving van on the premises duev to a construction crew and work vehicles. The reservations... More 

Was this review helpful? Yes 2
CI_Kenora, Manager at Comfort Inn, responded to this review

On behalf of the Comfort Inn Kenora, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We were under renovations which is something that had to be done. We tried our best to make it as easy as possible for guests. We are currently... More 

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 11, 2014

It is an okay place to stay. Room and bathroom were clean staff were nice. I was disappointed with the breakfast. There was no place to sit and people had to carry their (small) trays to their rooms, or just have their breakfast standing. There was limited items for breakfast and no cheese. There was very limited space for the... More 

Was this review helpful? Yes
CI_Kenora, Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a response on Trip Advisor. I would like to give you my sincerest apologize for your dissatisfaction your stay here at the Comfort Inn Kenora. We were doing renovations which is something that had to be done. We strive to ensure our patrons experience the best visits possible during... More 

Cold Lake, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

I have never stayed in a comfort inn prior to this...nor will I ever again...we drove onto property..I was not impressed it looked very uninviting...I went in to confirm my reservation ...very warm greeting from the afternoon front desk clerk...she was very inviting..very kind! Go to my room...it was.... really gross, But we were stuck...I phoned everywhere looking for a... More 

Was this review helpful? Yes 3
CI_Kenora, General Manager at Comfort Inn, responded to this review

Once again, primarily, please accept our sincerest apologies for the horrid stay you had at the Comfort Inn. A hotel is defined by the quality of service that it provides to its guests and our success is measure by how our guests evaluate our services and facilities. We take pride in our hotel, and strive to insure problems do not... More 

Winnipeg,Manitoba, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 2, 2014

I stayed here at Comfort Inn for one night during a fishing tournament. Even though the hotel is under renovations, the staff still helped us feel comfortable with whatever we needed. The room was clean upon arrival, and the bathroom was very nice and clean. Loved it. Only problem we had was that the wifi was a bi tricky to... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for your value feedback! Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We have had issues with Datavalet in the past - please never hesitate to call the front desk. We will call Datavalet and get... More 

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