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Comfort Inn

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1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
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Comfort Inn
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Comfort Inn
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78 reviews from our community

Traveler rating
    20
    19
    21
    12
    6
See reviews for
29
17
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • All months
    (78)
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    (19)
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    (36)
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    (15)
  • Dec-Feb only
    (8)
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1 review
3 of 5 stars Reviewed 1 week ago

The hotel, and most of the employees were very pleasant, and my boyfriend and I had planned to book a second night after our first, and stay another day or two... Then we went for the complimentary breakfast and the guy who worked there was condescending enough to make us leave sooner than later. As someone who works in the... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues in the breakfast room and the leaky window on your recent visit. I have shared your feedback with the specific breakfast staff... More 

Thunder Bay
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spend just one night in this motel but we were completely satisfied. Despite the computer being down the front desk receptionist kept her cool and ensured that we had a room to stay in. The room was very clean, the furniture and fixtures modern and the bed comfortable. What a pleasant surprise to find along with... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a wonderful on Trip Advisor. We appreciate all your positive comments and are happy that you are pleased! I have shared this post with Colleen! She is truly a wonderful employee! We look forward to seeing you again and hope it was just as great as the last. Kind Regards, Katie Ford More 

Regina, SK
Top Contributor
58 reviews 58 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

... from the posters everywhere encouraging guests to write Tripadvisor reviews. It shows confidence that things will be done properly. And so they were at this Comfort Inn, which is a smart, efficient little oasis in the wilderness of northern Ontario. The staff are friendly, the room was spotless, the included breakfast was excellent, there was no problem at all... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Sioux Lookout
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2015

Havent stayed in this hotel for a while ,they have remodeled their breakfast area and it is bright and spacious. A good selection of items along with the fresh coffee to get your day started and on the road. Had some problem with the phones connecting and the front desk woman let us use her cell phone to complete the... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind Regards, Katie Ford More 

Toronto
Contributor
12 reviews 12 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 14, 2015

My friend and I stayed one night. The room had been sprayed with a deodorizer but you could still smell cigarette smoke on entering. We were on the ground level and people were smoking outside their veranda doors. Compared to the standards of other hotel rooms... This one sadly fell short in house keeping standards. The room had not been... More 

Was this review helpful? Yes 2
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a review on trip advisor. Allow me to apologize for failing to meet your expectations here at the hotel. We take pride in our hotel and our staff takes pride in their work. I do apologize your room was not cleaned well as it should have been. I have... More 

Kenora, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2015

Front desk staff are wonderful, breakfast guy is friendly, room was exactly what we needed. Apparently have a shortage of pillows. If "people are stealing them" as I am told, then charge their credit card-seems pretty simple! Overall, getting a better experience than expected!

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We are very happy your stay was accommodating and you enjoyed our new hot breakfast. It truly has been a hit! We have ordered more pillows so this won’t be an issue again. We hope to see you again soon! Thanks, Katie Ford More 

Thunder Bay
Contributor
13 reviews 13 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 2, 2015

This hotel has been newly renovated and it looks rich. The rooms are comfortable with the feeling of home. Breakfast is included with choice of egg on the Sunday I was there. The staff is so friendly and check-in was a breeze.

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We enjoy reading such a great response. It helps each and every one of my staffs members know they are doing their job and doing it well. We are happy to hear you like the new renovations and enjoyed our new hot breakfast! It has been a... More 

Campbellton, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 1, 2015

First the good; Front staff was extremely friendly and helpful. Although they do not have a workout room they offer free day passes to the rec. centre close to the hotel. Had a decent sleep and room was average. Now for the bad; Don't bother having breakfast here unless you like fingers in your crumbly waffles, clumpy creme in your... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. First allow me to apologize that your breakfast experience was far from what we provide. I do apologize if the breakfast attendant handled your food but I can only imagine he was trying to help. I have spoken with him to ensure that everything runs smoothly and... More 

Travelers are raving about these Kenora hotels

Haliburton
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

On my way moving out west this was my 2nd stop. The staff was great and the rooms clean and the beds very comfortable. This was my first solo trip cross country and I felt safe and secure here. I would recommend to anyone and will be back if head that way again

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. Your kind words are appreciated and I am glad it was a quiet and relaxing stay. We hope to see you again soon! Kind regards, Katie Ford More 

Charlottetown, Prince Edward Island, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 5, 2014

The staff at this location was truly wonderful. We got lost a few times due to our 'awesome' GPS, and everytime I called the hotel the front desk agent was pleased to help. She made it so we could laugh about it and got us out of our exhausted and 'I wanna smash this GPS' attitude. The new breakfast bar... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a wonderful response on Trip Advisor. We appreciate your kind words. Our staff prides themselves on great customer service. I have passed the message along to the staff that was working the day of your stay. She remembered you right away when I said GPS! She too had a... More 

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