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Comfort Inn

2.0 of 5 1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
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Comfort Inn
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Comfort Inn
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69 reviews from our community

Traveler rating
    15
    18
    19
    11
    6
See reviews for
28
15
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Charlottetown, Prince Edward Island, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this location was truly wonderful. We got lost a few times due to our 'awesome' GPS, and everytime I called the hotel the front desk agent was pleased to help. She made it so we could laugh about it and got us out of our exhausted and 'I wanna smash this GPS' attitude. The new breakfast bar... More 

Was this review helpful? Yes
Edmonton, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 5, 2014

We have stayed here a couple of times over the years, times have changed. Hotel has been taken over by workers who live out of the rooms, not family friendly. Renovations ongoing in the rooms; toilet in our room was not replaced yet and had brown yuckkk on the seat hinges.. Fire alarm went off at 2 AM; rang for... More 

Was this review helpful? Yes 1
CI_Kenora, Manager at Comfort Inn, responded to this review

With reference of your response here on Trip Advisor, I would like to offer my apologies. I would also like to thank you for bringing these issues to my attention. First I would like to apologize for the fire alarm going off at 2 am. Another guest was using the kitcehn upstairs and forgot about the food he was cooking... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 2, 2014

We are moving across Canada can and as Kenora ON is a cute little place we found in our travels . M. We decided to stay at the Comfort Inn in Kenora ON . We arrived after a ling say driving and couldn't park the moving van on the premises duev to a construction crew and work vehicles. The reservations... More 

Was this review helpful? Yes 2
CI_Kenora, Manager at Comfort Inn, responded to this review

On behalf of the Comfort Inn Kenora, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We were under renovations which is something that had to be done. We tried our best to make it as easy as possible for guests. We are currently... More 

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 11, 2014

It is an okay place to stay. Room and bathroom were clean staff were nice. I was disappointed with the breakfast. There was no place to sit and people had to carry their (small) trays to their rooms, or just have their breakfast standing. There was limited items for breakfast and no cheese. There was very limited space for the... More 

Was this review helpful? Yes
CI_Kenora, Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a response on Trip Advisor. I would like to give you my sincerest apologize for your dissatisfaction your stay here at the Comfort Inn Kenora. We were doing renovations which is something that had to be done. We strive to ensure our patrons experience the best visits possible during... More 

Cold Lake, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

I have never stayed in a comfort inn prior to this...nor will I ever again...we drove onto property..I was not impressed it looked very uninviting...I went in to confirm my reservation ...very warm greeting from the afternoon front desk clerk...she was very inviting..very kind! Go to my room...it was.... really gross, But we were stuck...I phoned everywhere looking for a... More 

Was this review helpful? Yes 3
CI_Kenora, General Manager at Comfort Inn, responded to this review

Once again, primarily, please accept our sincerest apologies for the horrid stay you had at the Comfort Inn. A hotel is defined by the quality of service that it provides to its guests and our success is measure by how our guests evaluate our services and facilities. We take pride in our hotel, and strive to insure problems do not... More 

Winnipeg,Manitoba, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 2, 2014

I stayed here at Comfort Inn for one night during a fishing tournament. Even though the hotel is under renovations, the staff still helped us feel comfortable with whatever we needed. The room was clean upon arrival, and the bathroom was very nice and clean. Loved it. Only problem we had was that the wifi was a bi tricky to... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for your value feedback! Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We have had issues with Datavalet in the past - please never hesitate to call the front desk. We will call Datavalet and get... More 

Naples, Florida, United States
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 30, 2014

When I booked Comfort Inn many months ago they told me they had renovated the motel and that they had a full serve breakfast restaurant. They even repeated that when I called to re-confirm a month or so back. Well, when we arrived, there was a section of the front of the hotel that was walled off with blue tarp... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for your kind words and understanding of the renovations we are currently going through. We appreciate your patience! We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback especially when going through renovations. Our new lobby, breakfast room and hot breakfast... More 

Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 27, 2014

The place was clean. Air conditioner very noisy, but helped us overcome the noise of the people next door!!!! No recycling bins anywhere, this was the most disappointing part of our stay. The free breakfast was disapointing but I guess that's why it was free!

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost allow me to apologize for all the issues you occurred on your stay here at the Comfort Inn Kenora. I apologize for the AC unit being nosey; our maintenance man is currently cleaning all 75 of them to ensure they are running smoothly and efficiently. Every room has a recycle bin (blue bin) under the sinks. During... More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 26, 2014

We were traveling back from Montreal Qc to Edmonton Ab. We stayed in different town on our way and Kenora a was one of those overnight stops. We were 2 families travelling together, so we rented 2 rooms. Both rooms were not clean, we had cookie crumbs on the floor, there was paper in the ward robe and in the... More 

Was this review helpful? Yes 2
CI_Kenora, General Manager at Comfort Inn, responded to this review

Primarily, please accept our sincerest apologies for your disatisfaction with your stay the Comfort Inn in Kenora. A hotel is defined by the quality of service that it provides to its guests and our success is measure by how our guests evaluate our services and facilities. We take pride in our hotel, and strive to insure problems do not recur.... More 

Cambridge Bay, Canada
1 review
5 of 5 stars Reviewed July 29, 2014

The front desk staff (Leann, Kim, Crystal and a few who names I didn't get) were great. They were friendly, courtesies and willing to answer any questions about the hotel or where to find something in Kenora. The cleaning staff did a great job of keeping the room clean and supplies (shampoo, towels) up to date. I would definitely stay... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments here on trip advisor will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you... More 

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Additional Information about Comfort Inn

Address: 1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
Phone Number:
Location: Canada > Ontario > Kenora District > Kenora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 75
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Also Known As:
Comfort Hotel Kenora
Comfort Inn Kenora, Ontario
Kenora Comfort Inn

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