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Comfort Inn

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1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
Best prices for: 1 room 1 guest
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Comfort Inn
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Comfort Inn
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75 reviews from our community

Traveler rating
    18
    19
    20
    12
    6
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29
15
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sioux Lookout
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Havent stayed in this hotel for a while ,they have remodeled their breakfast area and it is bright and spacious. A good selection of items along with the fresh coffee to get your day started and on the road. Had some problem with the phones connecting and the front desk woman let us use her cell phone to complete the... More 

Was this review helpful? Yes 1
Toronto
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I stayed one night. The room had been sprayed with a deodorizer but you could still smell cigarette smoke on entering. We were on the ground level and people were smoking outside their veranda doors. Compared to the standards of other hotel rooms... This one sadly fell short in house keeping standards. The room had not been... More 

Was this review helpful? Yes 2
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a review on trip advisor. Allow me to apologize for failing to meet your expectations here at the hotel. We take pride in our hotel and our staff takes pride in their work. I do apologize your room was not cleaned well as it should have been. I have... More 

Kenora, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Front desk staff are wonderful, breakfast guy is friendly, room was exactly what we needed. Apparently have a shortage of pillows. If "people are stealing them" as I am told, then charge their credit card-seems pretty simple! Overall, getting a better experience than expected!

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We are very happy your stay was accommodating and you enjoyed our new hot breakfast. It truly has been a hit! We have ordered more pillows so this won’t be an issue again. We hope to see you again soon! Thanks, Katie Ford More 

Thunder Bay
Contributor
13 reviews 13 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 2, 2015

This hotel has been newly renovated and it looks rich. The rooms are comfortable with the feeling of home. Breakfast is included with choice of egg on the Sunday I was there. The staff is so friendly and check-in was a breeze.

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. We enjoy reading such a great response. It helps each and every one of my staffs members know they are doing their job and doing it well. We are happy to hear you like the new renovations and enjoyed our new hot breakfast! It has been a... More 

Campbellton, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 1, 2015

First the good; Front staff was extremely friendly and helpful. Although they do not have a workout room they offer free day passes to the rec. centre close to the hotel. Had a decent sleep and room was average. Now for the bad; Don't bother having breakfast here unless you like fingers in your crumbly waffles, clumpy creme in your... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. First allow me to apologize that your breakfast experience was far from what we provide. I do apologize if the breakfast attendant handled your food but I can only imagine he was trying to help. I have spoken with him to ensure that everything runs smoothly and... More 

Haliburton
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

On my way moving out west this was my 2nd stop. The staff was great and the rooms clean and the beds very comfortable. This was my first solo trip cross country and I felt safe and secure here. I would recommend to anyone and will be back if head that way again

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response on Trip Advisor. Your kind words are appreciated and I am glad it was a quiet and relaxing stay. We hope to see you again soon! Kind regards, Katie Ford More 

Charlottetown, Prince Edward Island, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 5, 2014

The staff at this location was truly wonderful. We got lost a few times due to our 'awesome' GPS, and everytime I called the hotel the front desk agent was pleased to help. She made it so we could laugh about it and got us out of our exhausted and 'I wanna smash this GPS' attitude. The new breakfast bar... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a wonderful response on Trip Advisor. We appreciate your kind words. Our staff prides themselves on great customer service. I have passed the message along to the staff that was working the day of your stay. She remembered you right away when I said GPS! She too had a... More 

Edmonton, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 5, 2014

We have stayed here a couple of times over the years, times have changed. Hotel has been taken over by workers who live out of the rooms, not family friendly. Renovations ongoing in the rooms; toilet in our room was not replaced yet and had brown yuckkk on the seat hinges.. Fire alarm went off at 2 AM; rang for... More 

Was this review helpful? Yes 2
CI_Kenora, Manager at Comfort Inn, responded to this review

With reference of your response here on Trip Advisor, I would like to offer my apologies. I would also like to thank you for bringing these issues to my attention. First I would like to apologize for the fire alarm going off at 2 am. Another guest was using the kitcehn upstairs and forgot about the food he was cooking... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 2, 2014

We are moving across Canada can and as Kenora ON is a cute little place we found in our travels . M. We decided to stay at the Comfort Inn in Kenora ON . We arrived after a ling say driving and couldn't park the moving van on the premises duev to a construction crew and work vehicles. The reservations... More 

Was this review helpful? Yes 2
CI_Kenora, Manager at Comfort Inn, responded to this review

On behalf of the Comfort Inn Kenora, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We were under renovations which is something that had to be done. We tried our best to make it as easy as possible for guests. We are currently... More 

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 11, 2014

It is an okay place to stay. Room and bathroom were clean staff were nice. I was disappointed with the breakfast. There was no place to sit and people had to carry their (small) trays to their rooms, or just have their breakfast standing. There was limited items for breakfast and no cheese. There was very limited space for the... More 

Was this review helpful? Yes
CI_Kenora, Manager at Comfort Inn, responded to this review

First and foremost, thank you for taking the time to write a response on Trip Advisor. I would like to give you my sincerest apologize for your dissatisfaction your stay here at the Comfort Inn Kenora. We were doing renovations which is something that had to be done. We strive to ensure our patrons experience the best visits possible during... More 

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