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Comfort Inn

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1230 Hwy. 17 E., Kenora, Ontario P9N 1L9, Canada
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Comfort Inn
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (20)
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Thunder Bay, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

Staff are incompetent and rude. They caused visa to freeze my credit card because they ran (while mistyping the number) so many, many times. Then they got mad about the card being frozen. They acted like allowing me to take the room at the rate I had booked (and prepaid) was a personal favour. Seemed to messing up absolutely everyone's... More 

Was this review helpful? Yes 1
Winnipeg, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

We stayed at the Comfort Inn Friday June 26th. I had called earlier in the week to talk to the hotel clerk and she told me about the free passes at the Aqua Centre in town - as I was traveling with my 3 teenage daughters this was a huge incentive to stay there. We chose the Comfort Inn over... More 

Was this review helpful? Yes 1

Travelers are raving about these Kenora hotels

Red Deer, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

I will NEVER book this hotel again. We booked one night on our way across and as soon as I walked in the smell alone was horrible. We got our room key and as soon as walked in the room we could tell it hadn't been cleaned. My baby was crawling on the floor and found a chewed piece of... More 

Was this review helpful? Yes 2
Winnipeg
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was quite fine, we were up there for a wedding. The reception was at the Golf Course. (3 minutes away) .. and next door to Tim Horton's. We happened upon a front desk clerk who shared her disappointment about minimal advertising that happens, regarding the Pow Wow that takes place close by, just outside of Kenora. She was... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Primarily, allow us to thank you for choosing the Kenora Comfort Inn as your preferred accommodation when in the Kenora area Thank you for sharing the Kenora tourism link regarding the Pow Wow our guest service representative mentioned. She is very passionate person. We thank you for taking the time comment on your stay. Guest feedback is one way to... More 

Kitchener, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice property, a quiet haven after a long drive over the prairies, or from Northern Ontario. We were well received and breakfast was fine. Downtown Kenora and the bay walk is also a good place to take a walk after eight hours in the car.

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Primarily, allow us to thank you for choosing the Comfort Inn as your preferred accommodation when in the Kenora area. I am glad that your stay with us was a positive one, hopefully we will see you again when you are in the Kenora area. Yes the 2nd floor is always quieter and I recommend a room at the back... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

The hotel was clean and maintained. Had no issues with any of the service provided. The breakfast that was included was decent, but the breakfast room is small and fits maybe about 30 people so getting there early is required. The room itself was a very fair size and the price was right going through hotels.com so if you're looking... More 

Was this review helpful? Yes
CI_Kenora, Manager at Comfort Inn, responded to this review

Primarily, allow us to thank you for choosing the Comfort Inn as your preferred accommodation when in the Kenora area I’m sorry to hear you were a little cramped in the breakfast room, hopefully with the beautiful weather we are experiencing more people will take advantage of our picnic tables outside and get some fresh air before having to get... More 

1 review
3 of 5 stars Reviewed May 16, 2015

The hotel, and most of the employees were very pleasant, and my boyfriend and I had planned to book a second night after our first, and stay another day or two... Then we went for the complimentary breakfast and the guy who worked there was condescending enough to make us leave sooner than later. As someone who works in the... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues in the breakfast room and the leaky window on your recent visit. I have shared your feedback with the specific breakfast staff... More 

Thunder Bay
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 9, 2015

My wife and I spend just one night in this motel but we were completely satisfied. Despite the computer being down the front desk receptionist kept her cool and ensured that we had a room to stay in. The room was very clean, the furniture and fixtures modern and the bed comfortable. What a pleasant surprise to find along with... More 

Was this review helpful? Yes
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a wonderful on Trip Advisor. We appreciate all your positive comments and are happy that you are pleased! I have shared this post with Colleen! She is truly a wonderful employee! We look forward to seeing you again and hope it was just as great as the last. Kind Regards, Katie Ford More 

Regina, SK
Top Contributor
69 reviews 69 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 7, 2015

... from the posters everywhere encouraging guests to write Tripadvisor reviews. It shows confidence that things will be done properly. And so they were at this Comfort Inn, which is a smart, efficient little oasis in the wilderness of northern Ontario. The staff are friendly, the room was spotless, the included breakfast was excellent, there was no problem at all... More 

Was this review helpful? Yes 1
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Sioux Lookout
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 16, 2015

Havent stayed in this hotel for a while ,they have remodeled their breakfast area and it is bright and spacious. A good selection of items along with the fresh coffee to get your day started and on the road. Had some problem with the phones connecting and the front desk woman let us use her cell phone to complete the... More 

Was this review helpful? Yes 2
CI_Kenora, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind Regards, Katie Ford More 

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