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Hampton Inn & Suites by Hilton Kitchener

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4355 King Street East, Kitchener, Ontario N2P 2E9, Canada
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Hampton Inn & Suites by Hilton Kitchener
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Hampton Inn & Suites by Hilton Kitchener
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411 reviews from our community

Traveler rating
    274
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    21
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    4
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159
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95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Germantown, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I returned to find the the staff always friendly and helpful. The hotel in great shape. Breakfast offered a nice variety with a great selection of fresh fruit And an all around Hamptonality experience.

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Tilbury
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I spoke with Sales Manager Cathy B. regarding an early check in as this was an unexpected trip. She assured us that a room would be available. On arrival we spoke with Front desk personnel Rachel who was very caring and compassionate during our stay. She was also very knowledgeable regarding area businesses in the area. This hotel is close... More 

Review collected in partnership with Hampton

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Cathy B, Slaes Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hello miser01, We are delighted to know the service you received at our Hampton Inn & Suites by Hilton Kitchener was "Top Notch". We are pleased to know Rachel provided the caring and compassion you required during your stay. Rachel exemplifies Hamptonality® at its best under any circumstance. She will be happy to read your review. Thank you for sharing... More 

Mallorytown, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel indeed. Very clean, very friendly and an excellent complimentary breakfast. Pool and internet is part of the package. I spent 2 nights and never heard a sound. There is a 24 hour free coffee station in the lobby and bar across the street for dining/drinks. Harvey's and Tim's right available within walking. Elevators are... More 

Review collected in partnership with Hampton

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Good Day Corey E On behalf of the Staff of the Hampton Inn & Suites by Hilton Kitchener, we would like to thank you for such a lovely review. It was very rewarding to read how many of our amenities, and our location worked together for you to create an 'A Plus stay'. We are beyond pleased to receive a... More 

Markham, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Loved the look and feel of this Hampton hotel. Very up-to-date with a fresh modern look. Great staff, good food, comfortable and well equipped rooms and tea/coffee available after hours. Easy check in/out too.

Review collected in partnership with Hampton

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hi Catherine T, Many thanks for taking the time to send in a review of our Hampton Inn & Suites by Hilton Kitchener. We are absolutely thrilled you liked our NEW look. We just recently renovated our Breakfast/Lobby area so to receive your wonderful compliments is greatly appreciated!! We are also delighted to read you enjoyed the complimentary Breakfast, and... More 

St. Catharines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the best hotel in Kitchener. We have stayed at other Kitchener hotels but none of them compare to this one. We are now regulars at this hotel and have not been disappointed yet. The rooms are always clean and very comfortable. The staff is always friendly and helpful. The complimentary breakfast is also good. The prices of... More 

Review collected in partnership with Hampton

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hi CdnSoxBruinsFan A.K.A. our Honorary Family!! We really can't thank you enough for your loyalty to our Kitchener Hampton Inn & Suites by Hilton...but we will try! We are very grateful that you have continued to choose our location. We also appreciate you taking the time after each stay to let other Travelers know about your stays with us. It... More 

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time here, staying on a business trip for one night. Good location, lots of retail/restaurants around. Super clean property and room. Great front desk service by Jamie. He went above and beyond to help with my reservation (I actually had a reservation at a different Hampton) and finding me a great room at a great rate. As an additional... More 

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hello Chicago WineGeek, First things first, fantastic handle name!! Something we can further discuss on your next visit...smile. We are very pleased to read that your stay at our Hampton Inn & Suites by Hilton Kitchener location was so well received. Especially since this was your first time with us. First impressions can be everything, and we are thrilled to... More 

St. Thomas, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We experienced the usual Hampton Inn 'goodness'... comfortable mattresses & pillows, good temperature control, clean rooms and friendly, efficient staff. Digital check-in was a whiz. The complimentary breakfast was fresh and satisfying.

Review collected in partnership with Hampton

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hi Warren S What a pleasure it was to read your review of our Hampton Inn & Suites by Hilton Kitchener. We are so pleased to read your stay was exactly what you have come to expect from us...as you put it our ‘Hampton Inn goodness’. We are delighted to know our cleanliness, comfort, and friendliness are always well received... More 

London, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for the fourth time in 4 years. Never had a complaint until now. WiFi was not up to par. Very weak signal throughout our room. My son got bad rash in the pool, went swimming earmy in the day then went in the evening got a rash. The hotel just was not up to its usual high standards.

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Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hi Scott M. Thank you for choosing the Hampton Inn & Suites by Hilton Kitchener for your recent stay. We truly appreciate your loyalty to our location the last four years. Your team has been a welcomed team each time! We apologize that the’ WiFi was not up to par’. We have recently upgraded to Fiber internet which allows our... More 

Alvinston, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel as a family with other families for a hockey tournament. The kids enjoyed the pool and the breakfast was good. The only negative for us was the ice machine was broken on our floor. Not a big deal as we just went to another floor for ice. The staff we very friendly and helfpul. We would... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hi Keri H We would like to thank you for taking the time to send in your review of our Hampton Inn & Suites by Hilton Kitchener. We are very pleased to know you had a ‘great stay’ and you found the staff ‘ very friendly’ as well as ‘helpful’. Those compliments are very important to us as a team,... More 

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is very good value - perfect for families. The staff is fabulous - very friendly and quick with any requests. Considering the breakfast was included in the price, we found it pretty good. Lots of choices and it was available until 10:00am every morning - great for the sleepy teenager! We read on here that there are often... More 

Was this review helpful? Yes
Cathy B, Sales Manager at Hampton Inn & Suites by Hilton Kitchener, responded to this review

Hello AdviceLover On behalf of the Hampton Inn & Suites by Hilton Kitchener, thank you very much for sending in your review. We are very pleased to read that you found our staff ‘fabulous’ and ‘very friendly’. They will appreciate the positive comments. Hamptonality® it’s much more than just personality! We are happy to see you enjoyed the complimentary hot... More 

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