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All 15 Kitchener hotels

Radisson Hotel Kitchener

3.0 of 5 Hotel   |   2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
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Ranked #3 of 15 Hotels in Kitchener
A recent review
5 of 5 stars reviewed yesterday
Mom9598 Sudbury, Ontario, Canada
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221 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sudbury, Ontario, Canada
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We got a great rate at this property and were greeted by friendly staff. Rooms were comfortable and spacious. Our phone had issues with half of the buttons not working, but it was an easy fix texting our friends in neighbouring rooms. Location was great for shopping and had really nice restaurants across the driveway from the front doors. Breakfast... More 

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New York, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a very nice, clean, well maintained hotel. The staff is very polite and helpful. I had difficulty connecting to the wi-fi (in fact, never did connect). I was unhappy with the breakfast experience. The food layout is very cramped for a full house. They had one waffle iron and a mass of student athletes, which means I never... More 

Review collected in partnership with Radisson Hotels

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Ginny We very much appreciate your feedback on your recent stay with us. We do apologize for any difficulty you may have had with connecting to our internet service and also for your breakfast experience during your stay. During busy times, congestion in our breakfast area may occur. Any of our staff would be more than happy to assist... More 

Waterloo, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is fine, ok value for money if you can get on sale....only issues I had were unmaintained fitness equipment and controllers (for bed firmness and fitness room tv) that didnt work upon arrival. Parking is fine, location is ok.

Review collected in partnership with Radisson Hotels

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Kerry Thank you very much for your feedback on your recent stay with us. We are so pleased that our hotel could meet your needs. Your feedback on the bed and fitness room tv have been brought to the attention of our maintenance team and we so very much appreciate you taking the time to let us know. We... More 

Whitby, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean. The staff were excellent. Great location near by restaurants and the hockey rinks. Our only complaint was the bed, if I stay in a hotel, I want a comfortable bed, it was the same complaint with a number of families on our team. This hotel is a great value for the price. There is free internet. The... More 

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Rob We are so pleased that your overall stay was enjoyable. Thank you for mentioning that the staff were excellent. I have notified our maintenance department on the concerns with your bed and the condition of the pool. I thank you for taking the time to let us know. Feedback from our guests is greatly appreciated. We hope to... More 

Kitchener, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

When I arrived at the Radisson in Kitchener I was very happy with the check in service. They accomodated us to a lower floor for my mom (she doesn't like heights) and the hotel seemed very clean and updated. However, all fond thoughts of the hotel went down hill after I was worken up several times through the night and... More 

Review collected in partnership with Radisson Hotels

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Charmaine W We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We would love to have you as our guest again in the hopes to exceed your expectations. More 

Kitchener, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed the Radisson in Kitchener. The hotel was newly renovated and it showed. Everything was very clean, nicely decorated and comfortable. The staff was excellent and breakfast was a nice bonus. Our only complaint was the bed. While some might enjoy it, we really did not enjoy the sleep number bed. Otherwise our room was great and this... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Jon K. Thank you for your wonderful feedback on your recent stay with us. We are very proud how our renovations turned out and very pleased you took the time to notice. Our staff work very hard to give the best customer service and so very pleased you wrote about it. We look forward to having you as our... More 

northern ontario, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic near by restaurants and Hotel experience overall great place to stay. Not really there fault people chose to smoke so close to the front entrance. Also the mall is across the street and the hotel is easy to find and parking is fine. I have no real complaints about this place.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear David. We are thrilled that your recent experience at the Radisson was great. We are pleased that our hotel could meet your needs. We look forward to your next visit when your travels bring you to our area. More 

Kitchener, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great value for the price. It has very friendly staff, clean and comfortable rooms. There is also free internet as well as a swimming pool. The location is near several great restaurants, malls, and easy to drive to off of the highway.

Review collected in partnership with Radisson Hotels

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Laurie S. Thank you very much for taking the time to share your feedback on your recent stay with us. We are thrilled that our staff and hotel could meet your needs and that you enjoyed your stay. We look forward to having you as our guest again in the future. More 

Alliston, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Please, someone explain it to the staff who works here. Apparently the staff here thinks it means you're free to give away this room to the first random person who walks in off the street. For context, my family was supposed to stay here for a night because one of my brothers had a hockey tournament. We had a room... More 

Was this review helpful? Yes 1
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Jordan L I am very sorry for any confusion in regards to your reservation. We do our best to accommodate every guest and apologize for not meeting your expectations. We certainly do hope you will be our guest in the future as we would very much like to exceed your expectations. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Our stay was made enjoyable by the attention we were given by staff members. This hotel has many advantages: a pool, a fitness centre and underground corridor leading to three restaurants. We thoroughly enjoyed our stay and we plan to stay at the Kitchener Radisson again.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Suzanne We are extremely pleased with your wonderful comments on your recent stay with us. We are very proud of our staff giving your the customer service every guest deserves. We are so happy that you could take the time to notice what are hotel offers. We look forward to having you as our guest again. More 

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Additional Information about Radisson Hotel Kitchener

Address: 2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Kitchener 3*
Number of rooms: 172
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Also Known As:
Radisson Kitchener
Kitchener Radisson
Radisson Hotel Kitchener Ontario

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