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All 15 Kitchener hotels

Radisson Hotel Kitchener

3.0 of 5 Hotel   |   2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
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Ranked #5 of 15 hotels in Kitchener
A recent review
5 of 5 stars reviewed 3 days ago
NorthernTraveler48 Val d'Or, Canada
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143 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Val d'Or, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights at the Radisson. After arriving, we discovered the food we ordered from another restaurant didn't come with cutlery and the front desk staff actually had some to give us! We stayed on a holiday and forgot the LCBO was closed, and once again the front desk staff came through, offering a bottle of wine. The... More

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Edmonton, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is understand construction, so there are some areas you can't go. Beds are 'sleep by number' style, but my control wasn't working (was really hard). I'm sure they are otherwise comfortable. Hotel was clean and staff were pleasant. Good restaurants are just across the lobby. Good value for price and location.

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is decent value for money. Rooms are very clean and well designed. Location is convenient just across the highway from sears and wallmart. Reception and lobby where under renovation at the time so it was a bit messy. They have a horrible lousy breakfast buffet though. Other than the breakfast buffet mess the hotel is very good as long... More

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear Bishoy_Louis, Thank you for taking the time to fill out our survey on Trip Advisor. We appologize for the rennovations happening during your stay. We look forward to having you stay with us again in our newly rennovated hotel. Regards Guest Services More

Toronto, Ontario, Canada
20 reviews 20 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel for my daughters first dance competition and we were very disappointed. The walls were very thin and you could hear everything going on in the halls and other rooms, the windows did not shield any of the outside noise (near a fire station and it felt like the trucks were right beside our window) and the... More

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear belle975 I am very sorry to hear that you had this issue during your stay. Due to competitions in town we were very busy with teams, Whole Kitchener Waterloo area were busy due to this competition. The noise issue was occurred due to busy team weekend. We haven't had any comments about windows shield, windows in the rooms are... More

Ottawa, Ontario
1 review
3 of 5 stars Reviewed 4 weeks ago

Surprise! When booking with Easytobook.com, the room configuration is not guaranteed. It is only deemed a request if available. We were extremely disappointed to be given a single king bed instead of the double queen indicated in our booking. We were told that booking through a 3rd party such as Easytobook.com doesn't guarantee one's already paid for room configuration. In... More

Review collected in partnership with Easytobook.com

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear Mitch G I am sorry to hear that you had room type issue booking with third party. some third party would not give you opportunity to choose the room type. Our team strives to meet guest expectations by accommodate guest request. Please visit Radisson Brand website for various deals and promotions. More

Ottawa, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

We travel down the 401 to this area for at least 3 Ringette tournaments a year and have never been to a less Team friendly hotel before. I will definitely NOT be recommending teams to stay here. The Managers of the hotel made it very difficult for us to enjoy our stay as a group. - They split the team... More

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear Guin7625 We appreciate your feedback and we send our most sincere apologies that you were not satisfied with your stay at our hotel. We have taken your concerns into consideration and taken action immediately; we have discussed all above issues during our staff meeting and we are using the information provided to better ourselves for the future. We make... More

Keswick, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

Booked the Jr King suite. Upon arrival found bedding and duvet covered with hair and live bug in dresser drawer. Called the front desk and housekeeping arrived quickly to clean the room properly. During the night the temp dropped and the wind increased. The windows were so bad the curtains moved in the wind although they were closed! We had... More

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear Mandy H Please accept my apology for the issues you had during your stay. This is not our usual services. I am glad that our housekeeping team had taking care of this issue efficiently, I have contacted our housekeeping manager to improve our cleaning standards. As well as I will contact maintenance manager to check the heating units. We... More

5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

Make sure you meet the General Manager Jash - fantastic gentlemen, he is so hands on, and so involved with this hotel!!! 10+++ I'm still here and its great, Breakfast is great - its not a super large buffet, small but sufficient! The food (room service) outstanding, I had the Cobb salad, and the chicken stir fry, amazing!! The housekeeping... More

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Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear Cindyjohn I would like to thank you for your lovely comment and your appreciation. I am very glad that you have enjoyed your stay and our team met your expectations. Our team member are strives to provide exceptional customer services which is reflected in your comment. Charcoal Steak house has 3 restaurants in one plaza and those are the... More

Chicago, Illinois
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2014

The hotel is ok for short business stays. Apparently is being renovated, the breakfast area really needs a make over. Nothing fancy, but comfortable. It has an underground connection to a stakehouse/bar/italian restaurants across the street. Perfect on cold days.

Was this review helpful? Yes 1
Jash M, Guest Relations Manager at Radisson Hotel Kitchener, responded to this review

Dear DrThop Thank you very much for you time to doing this review. We do have lots of corporate segment staying with us, they all like the location and especially Charcoal restaurants, the covered walkway from hotel to Charcoal/ Martin's/ Italian restaurants are best feature and corporate segment loves it. Radisson team strives for an exceptional customer services and always... More

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Additional Information about Radisson Hotel Kitchener

Also Known As:
Radisson Kitchener
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Address: 2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 hotels in Kitchener
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Kitchener 3*
Official Description (provided by the hotel):
Welcome to the Radisson Hotel Kitchener-Waterloo Only moments from downtown Kitchener and close to popular area attractions, this conveniently located hotel offers a variety of on-site facilities and services along with comfortable accommodations and friendly service. With instant access to Highway 401 and Highway 8, guests at the Radisson Hotel Kitchener Waterloo can easily visit Bingemans Splash Park, the African Lion Safari and St. Jacob’s Country Market. Many companies are also located close by, such as Toyota, Research in Motion, Christie Digital, Dare Foods, Loblaws and Brock Solutions. In addition to our on-site breakfast service, we are connected via indoor walkway to 3 of the area’s best restaurants - The Charcoal Steakhouse, Del Dentes and Martinis, giving guests many delicious dining options after a long day of work or play. The hotel also features complimentary wireless internet, an indoor swimming pool, fitness center and Sleep Number beds. The warmth and friendliness of the area is reflected in the atmosphere of this preferred hotel with its “Yes I Can” service culture. ... more   less 
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