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All 15 Kitchener hotels

Radisson Hotel Kitchener

3.0 of 5 Hotel   |   2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
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Ranked #3 of 15 Hotels in Kitchener
A recent review
4 of 5 stars reviewed 1 week ago
Jon K Kitchener, Canada
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216 reviews from our community

Traveler rating
    67
    83
    46
    11
    9
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56
36
12
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Kitchener, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We really enjoyed the Radisson in Kitchener. The hotel was newly renovated and it showed. Everything was very clean, nicely decorated and comfortable. The staff was excellent and breakfast was a nice bonus. Our only complaint was the bed. While some might enjoy it, we really did not enjoy the sleep number bed. Otherwise our room was great and this... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Jon K. Thank you for your wonderful feedback on your recent stay with us. We are very proud how our renovations turned out and very pleased you took the time to notice. Our staff work very hard to give the best customer service and so very pleased you wrote about it. We look forward to having you as our... More

northern ontario, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic near by restaurants and Hotel experience overall great place to stay. Not really there fault people chose to smoke so close to the front entrance. Also the mall is across the street and the hotel is easy to find and parking is fine. I have no real complaints about this place.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear David. We are thrilled that your recent experience at the Radisson was great. We are pleased that our hotel could meet your needs. We look forward to your next visit when your travels bring you to our area. More

Kitchener, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a great value for the price. It has very friendly staff, clean and comfortable rooms. There is also free internet as well as a swimming pool. The location is near several great restaurants, malls, and easy to drive to off of the highway.

Review collected in partnership with Radisson Hotels

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Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Laurie S. Thank you very much for taking the time to share your feedback on your recent stay with us. We are thrilled that our staff and hotel could meet your needs and that you enjoyed your stay. We look forward to having you as our guest again in the future. More

Alliston, Ontario, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Please, someone explain it to the staff who works here. Apparently the staff here thinks it means you're free to give away this room to the first random person who walks in off the street. For context, my family was supposed to stay here for a night because one of my brothers had a hockey tournament. We had a room... More

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Jordan L I am very sorry for any confusion in regards to your reservation. We do our best to accommodate every guest and apologize for not meeting your expectations. We certainly do hope you will be our guest in the future as we would very much like to exceed your expectations. More

1 review
5 of 5 stars Reviewed 1 week ago

Our stay was made enjoyable by the attention we were given by staff members. This hotel has many advantages: a pool, a fitness centre and underground corridor leading to three restaurants. We thoroughly enjoyed our stay and we plan to stay at the Kitchener Radisson again.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Suzanne We are extremely pleased with your wonderful comments on your recent stay with us. We are very proud of our staff giving your the customer service every guest deserves. We are so happy that you could take the time to notice what are hotel offers. We look forward to having you as our guest again. More

Kitchener, Canada
1 review
5 of 5 stars Reviewed 1 week ago

It doesnt get any better than this. My fifth stay, each one better than the last. Someone at this hotel is determined to make customer experience a serious priority. Im guessing the GM, but the housekeeping staff are on board too, as is the front desk.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Mark S Thank you very much for your wonderful comments on your recent stay. We are all proud of our staff as we all want every guest to have the best possible experience at the Radisson. We hope to see you again as our guest when your travels bring you to our area. More

Barrie
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Radisson in Kitchener for a hockey tournament and the hotel was great. The front staff was fabulous and the hotel is well designed. Being in a hotel with several hockey teams is usually very loud, however, since the hallways are in U shape and not long drawn out hallways, the noise is to a minimum... More

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Deary Carlibory We are thrilled that you enjoyed your stay recently and thank you for sharing your wonderful comments. We are very pleased that you enjoyed your room and bed. We agree as well that a comfortable night sleep is very enjoyable. We look forward to having you and the team again as our guest when your travels bring you... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I thought the room was nicely furnished and comfortable. The fan in the heating/cooling unit was noticeable at night, but maybe that's me a light sleeper. I enjoyed the breakfast selection that was included with the room, more variety than other offerings. I would not hesitate to come back.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Robert N Thank you for sharing your experience on your first time stay with us. We are very happy that our hotel met or exceeded your expectations. We would so much like to have you as our guest again when your travel brings you to our area. More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel at least 5 months ago through booking.com. Our check-in went smoothly but none of my special requests were addressed. I got a lower floor as requested only by addressing it at check-in and thought that I would get 2 beds as requested. The young women at the check-in were great and handling the pressure of a... More

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear kathyc Thank you for sharing your concerns during you recent stay with us. We do apologize for any inconvenience you may have encountered during your stay. All of our employees are trained to give exceptional customer service and I am so sorry that we fell below your expectations. I will share this review with our management team. We do... More

London, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and spacious with free wifi, we had no complaints about the room itself. We were also able to bring our dog for a very reasonable $10/ night, and parking was included. My only complaint would be the "pool", which was really just a slightly enlarged hot tub.

Was this review helpful? Yes
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review

Dear Jorellano Thank you so much for your wonderful feedback on your recent stay with us. We are very pleased that you found your room to be clean and spacious and that are fee wifi was something that you were able to use. We are so happy that you enjoyed being able to bring your pet with you too. We... More

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Additional Information about Radisson Hotel Kitchener

Address: 2960 King Street East, Kitchener, Ontario N2A 1A9, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Kitchener 3*
Number of rooms: 172
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Also Known As:
Radisson Kitchener
Kitchener Radisson
Radisson Hotel Kitchener Ontario

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