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All 14 Kitchener hotels »

Delta Kitchener-Waterloo

3.0 of 5
105 King Street East, Kitchener, Ontario N2G 2K8, Canada (Formerly Four Points by Sheraton Kitchener)
Hotel amenities
Delta Kitchener-Waterloo
Ranked #4 of 14 hotels in Kitchener
3.5 of 5 stars 89 Reviews
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89 reviews from our community

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Date Rating
Cobble Hill, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed May 31, 2012 NEW

The hotel staff were very accommodating but the hotel itself needs renovation. I found the room and bed comfortable and the air conditioning worked well in my room. So if it is a short stay and the location works for your activities than I would suggest you think about staying there. The buffet breakfast was average to good. I do... More

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Victoria
Top Contributor
60 reviews 60 reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 23, 2012

This is a below average Delta, with some extras (swimming pool, gym) that are good. Hotel infrastructure and fittings are past their due date. There was no air conditioning in any of the general areas, the in-room AC was marginal, there was free (slow) wireless internet. Because the pool humidifies the lobby area, its kind of unpleasant. There is a... More

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Edward Yang, Manager at Delta Kitchener-Waterloo, responded to this review
May 31, 2012

Thank you for taking the time to write a review of the Delta Kitchener-Waterloo. We are happy that you find our staff and management was doing a good job during your stay with us, but I apologize for the inconvenience regarding the facilities of our property. We will take that into considerations and try to improve on the situation. Pleasantly... More

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Halifax, NS
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 8, 2012

The Delta in Kitchener is a very large property in a fantastic location, howver, this hotel is in URGETN renovation, as its decor, seemed to be from the late 80's or early 90's. Although this hotel delivered in terms of service and location, I must confess that the dated decoration of its carpets and forniture didn't leave a very possitive... More

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Edward Yang, Manager at Delta Kitchener-Waterloo, responded to this review
May 28, 2012

Thank you for taking the time to write a review for your recent stay at Delta Kitchener-Waterloo. I apologize that you did not enjoy our decorations and we will take that into consideration. Happy to see you enjoyed your stay otherwise and enjoyed our facilities that we have to offer. We are looking for forward to your stay with us... More

Lindsay, Ontario
Top Contributor
57 reviews 57 reviews
Reviews in 44 cities Reviews in 44 cities
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed April 30, 2012

The room was clean and had a fridge and microwave. The beds were cormfortable and you can open sliding door to small balcony. The whole place could use a big make over. Our stay was for group for basketball so noise was to be expected so my ear plugs worked and I did manage to sleep okay but others had... More

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Edward Yang, Manager at Delta Kitchener-Waterloo, responded to this review
May 31, 2012

Thank you for your review of your recent stayed regarding Delta Kitchener-Waterloo. I am happy everything worked out during your stay but I apologize that you encountered some inconvenience and the noise. As our security and Night Audit team always try their best to keep the Hotel safe and noises to a minimum. I hope this was not too much... More

Stratford, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2012

Room was very comfortable and quiet (8th floor) - but TV was old. As the show we were going to was cancelled we stayed in our room (prepaid). Most of us have flatscreens now and even basic cable gets you to channel 60! As the room had already been billed to my credit card, I could not use my gift... More

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London, Canada
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 27, 2012

I am writing this review before i check out but can say most things already. This hotel is pretty disorganized and run down for a Delta. I mean you expect more at higher chains like Delta, Hilton etc. First off the parking area for check in is right off a main road so if its busy you might be driving... More

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Kitchener, Canada
Top Contributor
55 reviews 55 reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 23, 2012

Did a one night get away with the wife. No complaints. Rooms are clean, beds are comfortable, food and service top of the line. Price are in line for the quality of hotel. There is lots to do and close to everything in the downtown Area.

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See 6 more reviews by mrsax for Kitchener
DGURev, Manager at Delta Kitchener-Waterloo, responded to this review
April 26, 2012

Thank you for your positive review of Delta Kitchener Waterloo. I am happy to hear you and your wife had a great time at our hotel. I will pass on your positive comment to the Restaurant; we always like to hear that we are good job with our guests. We hope to see you again the next time you are... More

Providence Bay, Ontario
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2012

We love the Delta. It was our first time and we so enjoyed our stay :) Everything was clean, nice, and lots of great amenties!! Staff was all pleasant, happy & engaged you whenever you saw them. Great Place. My son actually calls it "his hotel" now and he's only 4. Plan to stay there again this summer for my... More

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DGURev, Manager at Delta Kitchener-Waterloo, responded to this review
April 30, 2012

Thank you for the positive review of the Delta Kitchener-Waterloo. I was happy to see that you have enjoyed yourself while staying at the hotel and we were able to cater to your family so well. Since you are enjoying your time with Delta I would recommend looking at our rewards program for future stays. I hope you’ll return to... More

toronto
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2012

Husband, 2 young daughters and myself came back from a 1-night mini-getaway at Delta in Kitchener. For $99/night we got breakfast and amenities like 5-pin bowling and mini-golf along with swimming pool, hot tub and sauna. The room (#429) itself was fine - clean sleeping area but the washroom was small and quite tired looking. It has seen better days... More

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DGURev, Manager at Delta Kitchener-Waterloo, responded to this review
March 23, 2012

Thank you of taking the time to write a review of your recent stay at the Delta Kitchener-Waterloo. I see from your review that you were able to enjoy several of the activities that we have available. I hope that this will encourage you to come back to the hotel the next time you are in the area for leisure... More

Rexton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2012

Stayed at this hotel and found it to be very comfortable although it does require some updates to carpeting and other areas. Staff was very courteous and looked after every need; meals were good and reasonably priced for Delta properties. Was there for busdiness meetings so did not have a lot of time to worry about activities available.

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DGURev, Manager at Delta Kitchener-Waterloo, responded to this review
March 23, 2012

Thank you for your positive review of the Delta Kitchener-Waterloo. I was happy to see that you enjoyed your stay and the staff was able to see to your needs. I’m glad that you were able to be productive while conducting business during your stay. Hopefully we will see you back again on leisure and you can try some of... More

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Additional Information about Delta Kitchener-Waterloo

  • Delta Hotel Kitchener
  • Kitchener Delta Hotel
  • Delta Kitchener
  • Kitchener Delta
Address: 105 King Street East, Kitchener, Ontario N2G 2K8, Canada (Formerly Four Points by Sheraton Kitchener)
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