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Crowne Plaza Kitchener-Waterloo

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105 King Street East, Kitchener, Ontario N2G 2K8, Canada (Formerly Delta Kitchener-Waterloo)
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Crowne Plaza Kitchener-Waterloo
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Crowne Plaza Kitchener-Waterloo
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    36
    16
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Top Contributor
95 reviews 95 reviews
41 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great location right in the heart of town and a just a walk to restaurants and bars if needed. Check in and check out were all done fast and professional with no problems, as mentioned in other reviews this hotel has undergone some major renovations which are all looking good although the one major draw back was the size of... More 

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Port Douglas, Australia
Top Contributor
69 reviews 69 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has been recently refurbished (in fact they were still working on the Pool) while there. Good Sized Rooms, with all the features you need. Modern, Clean and quiet. Great Staff, very helpful with recommendations of Bars, Restaurants etc. A great business hotel. Good onsite Restaurant - the food was surprisingly good for a hotel in such a small... More 

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LucyD442, Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo, responded to this review

Dear mdm1972, Thank you for your glowing 5 star review following your recent stay at the Crowne Plaza Kitchener-Waterloo. We are glad to see that everything during your stay from your guestroom, to the employees you interacted with to the meals you had in the restaurant met your expectations. We have recently completed a multimillion dollar renovation and are very... More 

Ottawa, Canada
Top Contributor
90 reviews 90 reviews
20 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Crowne Plaza Kitchener-Waterloo for two nights in June, 2015. My room was on a corner on the 9th floor (as high as it gets in this hotel). It was recently renovated and in great shape. The room was comfortable and well-appointed, with a king-sized bed and an armchair as well as the usual desk/workstation, large, flat-screen... More 

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LucyD442, Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo, responded to this review

Dear WJP89, Thank you for taking the time to provide us a positive review of your stay with us, all your feedback is greatly appreciated. We truly enjoy receiving detailed reviews, such as yours, as it gives us a good perspective of your stay with us and everything you had a chance to experience. Overall, we are glad to read... More 

Senior Contributor
35 reviews 35 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the Crowne Plaza in Kitchener. The construction is over. The hotel renovations are spectacular. The rooms are fantastic (save and except for the lack of a shower door in the executive room bathrooms). The valet parking is efficient and this remains the most comfortable and the most convenient hotel in K-W. The beds are on... More 

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LucyD442, Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo, responded to this review

Dear Thomas M, Thank you for taking the time to complete a review following your stay at the Crowne Plaza Kitchener-Waterloo. Your 5 star rating of our property is greatly appreciated and we are happy to see you always enjoy staying with us while in the area. The design if the shower doors is being addressed and we are working... More 

Mt. Albert, Ontario
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night on business. The exterior is deceiving. Looked run down and I was somewhat concerned but the interior lived up to Crowne Plaza standards. The place is clean, fresh and the staff very professional. The rooms are small but neat and clean. Environmental systems were a bit on the noisy side, but it was cool nigh so I... More 

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Canadian in Wales
Top Contributor
78 reviews 78 reviews
52 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a decent stay at the large Crown Plaza - located on the main street (King Street) in Kitchener, Ontario. I asked where the fitness suite was and was told to go downstairs, past the bowling alley and minigolf areas - the place is huge! Enjoyed working out and there is a large hot tub and Sauna - sadly... More 

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Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Kitchener for a medical appointment and needed a hotel near the Greyhound bus terminal and the hospital. The Crowne Plaza fit the bill. The hotel is located downtown, on the main street. The museum, several cafes, bars and restaurants are within easy walking distance. During registration, we were upgraded to a King Executive, which was very kind... More 

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Bengaluru (Bangalore), India
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 27, 2015

We have now built 4 Crowne Plaza Hotels in India for various clients and I guess I should not judge this property by the hotel design standards we have in this part of the world for this level and brand ....but this certainly did not feel like a Crowne Plaza Hotel. It really felt like the design elements had been... More 

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Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Great hotel to stay . Room was clean and bed was very comfortable. Professional staff who welcomed us friendly ,great restaurant with special salad and foods.Very quiet and clean ,very pleasant stay in crowne plaza.

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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

We had a wonderful personable stay The only drawback was a very poor buffet breakfast Everything likely cooked before 6 am so by 10 The eggs were rubbery,the bacon soggy,the French toast stuck together I didn't realize there was an option to order up fresh Staff were terrific Our room service cheesecake sampler was glorious The hotel was very full... More 

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LucyD442, Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo, responded to this review

Dear susanoppenheim, Thank you for taking the time to fill out a review following your stay with us at the Crowne Plaza Kitchener-Waterloo. We are happy to hear you had a wonderful personable stay with us and got the chance to take advantage of a few of our amenities we provide. We are sorry to hear that breakfast did not... More 

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