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All 15 Kitchener hotels

BEST WESTERN PLUS Kitchener-Waterloo

2.5 of 5 Hotel   |   2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
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Ranked #2 of 15 Hotels in Kitchener
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JON B Montreal, Quebec, Canada
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122 reviews from our community

Traveler rating
    46
    51
    17
    5
    3
See reviews for
22
43
13
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Quebec, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

i have stayed at this location several times over the past few years. its nothing fancy, but a solid value for your money and well located if you are travelling in this area. Great value Good location Great staff Good in hotel ammenities; microwave, fridge drive to rooms a nice addition not a bad combination

Review collected in partnership with Best Western

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Hampshire, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Large free car park, friendly efficient helpful reception, modern clean and comfortable guest rooms, snug and cosy beds, plenty of hot water and good shower, good and free WiFi but very basic included 'free' breakfast. Excellent value so do not expect charm, character or extra facilities.

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear orchardgrange, We are delighted that you decided to stay with us during your recent trip into Kitchener. Thank you so much taking the time out of your day to write about your experiences. Our staff works very hard in every department to ensure that all guests receive the highest quality of service while away from the comfort of their... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This motel from all appearances is very well maintained and the staff handled our stay in a very professional manner. The room was very clean and well maintained. The beds were very comfortable The breakfast was very good and the selection of items offered was very adequate.

Review collected in partnership with Best Western

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Ronald M, We appreciate you taking the time to write this review regarding your recent experience at our property. Our staff works very hard to ensure all our guests remain comfortable while away from home. We would like to invite you back to our hotel the next time you’re in the city, please do not hesitate to contact us... More

Oshawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is located just a few blocks from Fairway mall which has some excellent stores. It's also about a half hour from Stratford if your going to the festival. The tuesday night welcome meal was a pleasant surprise!

Review collected in partnership with Best Western

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear B K, We are so delighted that you chose to stay with us in Kitchener during your recent trip to the Stratford Festival. It is great to hear that you had a pleasant stay and enjoyed our complimentary dinner which we provide to all our guests every Monday, Tuesday and Wednesday evenings. Thank you kindly for taking the time... More

london
Top Contributor
64 reviews 64 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 14, 2014

We were in Kitchener for my daughter's birthday. This hotel provided us with everything we needed. The beds were comfortable and the room was clean. We did not eat breakfast as the room was quite small and quite warm. We would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Rita Johnston, Thank you for writing a review regarding your recent stay with us. It is a pleasure to hear that you enjoyed our guest rooms and had a clean, comfortable experience. We are sorry that you could not enjoy our complimentary breakfast during your stay and hope you get an opportunity the next time you're visiting. We look... More

toronto, Canada
1 review
4 of 5 stars Reviewed August 11, 2014

Well located for our needs. room was clean. Bed was nice and quiet even with the highway right out our sliding door. Second time we have stayed here. Skip the breakfast, it is the weak part of the stay. go around the corner to Country Boy

Review collected in partnership with Best Western

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Michael G, Thank you for staying with us once again. It is great to hear that you had a good experience overall and we appreciate your review. Yours in Hospitality, Miranda Richter Sales Coordinator More

Pembroke, Canada
1 review
5 of 5 stars Reviewed August 11, 2014

The hotel is well kept and in a good location for shopping at outlet stores or malls. The staff was friendly, curteous, and helpful. The breakfast was fresh, hot and excellant, and the start and finish times suited us to a tea. The fitness centre should have instructions on how to adjust the Oysessis 5, but other than that no... More

Review collected in partnership with Best Western

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Bruce L, Thank you for staying with us and we appreciate your review! It’s great to hear you had a pleasant experience and enjoyed your time in Kitchener. We will work on getting instructions put into our fitness centre for easier use of the machines. Thank you for your feedback and we hope to see you again soon. Yours... More

Mississauga, Canada
Top Contributor
65 reviews 65 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

We've often stayed at Best Western Hotels and it never disappoints. But, BW Plus was extra special in every way. Stylish reception room, comfy, clean, and fluffy beds, equipped with a fridge and a microwave. Breakfast room is medium size with the usual staple for breakfast: eggs, sausages, waffles, yoghurt, coffee, tea, juices and the like. Their hospitality is superb!... More

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Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear ROADK21, Thank you for choosing Best Western as your preferred hotel brand when traveling. We appreciate you taking the time to review your recent stay with us. It is a pleasure to hear that you enjoyed our breakfast and the extra amenities that we provide in our guest rooms. Please accept our apology if you may have been disturbed... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

Always have a great stay at Best Western Hotels. Always the staff are friendly and very helpful with everything including directions. Location was perfect. Transit was close by so car was not needed. Bed was very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Ken H, On behalf of all Best Western hotels I would like to thank you for being such a loyal guest. We appreciate you taking the time to write a review regarding your stay. You’re always welcome back and we look forward to seeing you again next time you’re in the city! Yours in Hospitality, Miranda Richter Sales Coordinator More

Kitchener
1 review
5 of 5 stars Reviewed August 3, 2014

Room was very quiet and located in a practical spot. We enjoyed every aspect of our stay in this hotel. We were welcomed with smiles and kindness. Only small hic is that an extra $15.00 was charged on my credit card but I don't know why.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Miranda_Richter, Public Relations Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Lorraine G, Thank you for the review regarding your recent stay. We are pleased to find that you had an enjoyable experience while staying with us. Please know that the $15.00 extra on your credit card was not a charge, but just an authorization. We always authorize an extra $15.00 when a guest checks in for incidental purposes. The... More

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Additional Information about BEST WESTERN PLUS Kitchener-Waterloo

Address: 2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kitchener-Waterloo 2.5*
Number of rooms: 98
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Also Known As:
Comfort Inn Kitchener
Kitchener Comfort Inn
BEST WESTERN PLUS Kitchener-Waterloo Ontario

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