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All 15 Kitchener hotels

BEST WESTERN PLUS Kitchener-Waterloo

2.5 of 5 Hotel   |   2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
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Ranked #2 of 15 hotels in Kitchener
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
black_yellow Edmonton, Canada
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100 people have reviewed this hotel

Traveler rating
    37
    41
    14
    5
    3
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19
36
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I went with my family to this resort in Kitchener, where my father grew up. It was friendly, very adequate space, and added breakfast. I likes this resort, and most best westerns are very good. I also thoroughly enjoyed the kind service here.

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Beamsville, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I often stay at the Best Western Plus in Kitchener when we attend our regional convention at The Aud. The hotel has been completely renovated. The rooms are very comfortable with wonderful mattresses on the queen sized beds. There is a hot breakfast each morning.There is an elevator.The location is wonderful...only ten minutes from the convention site.The... More

Was this review helpful? Yes
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Keithlounsbury, Thank you for your review of your stay, I am pleased that you and your wife found your stay to be an enjoyable one. We all appreciate your great feed back about the renovation we have completed and all new updates through out the building. We look forward to seeing you next time and thank you for sharing... More

Ottawa Valley, Canada
Top Contributor
55 reviews 55 reviews
42 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here when we visit family in Kitchener. On my last review of this hotel, I compared it with Howard Johnson, as we used to stay there. This Best Western wins hands down. It is extremely clean and comfortable, and the breakfasts are very good, as they include eggs, bacon or sausage (depending on the day) yogurt, fresh orange... More

Was this review helpful? Yes
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Madelinethoughtful , It was our great pleasure to welcome you back at our hotel, and we are so glad to know that your second stay was an enjoyable one too, thank you for sharing your experience on Tripadvisor about the services and amenities you received during your stay. We are looking forward to seeing you again soon. Kind Regards... More

Salt Lake City, Utah
Top Contributor
234 reviews 234 reviews
67 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good sized, clean and comfortable room with all amenities. Friendly and helpful staff, service with a smile. Included breakfast was good, just your average continental selection. Located near shopping mall and restaurants and a few other shops nearby.

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Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear James B, It’s nice to hear from you on TripAdvisor. We appreciate your compliments about our clean and comfortable rooms with all amenities and our friendly and helpful staff providing our outstanding services with a smile. We invite you to stay with us again the next time you’re in Kitchener. Kind Regards Shuker Ismail General Manager More

Barrie, Canada
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 5, 2014

Overall a great hotel everything was almost excellent . But we were staying on the highway side and it was loud in the morning. No pool but hot tub nice to relax in .breakfast was nice serving hot and cold items

Was this review helpful? Yes 1
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Sun Seekers forever, Thank you for your review on Tripadvisor, I am pleased to know that you found your stay was almost excellent, for fact I know that the noise coming from the highway is uncomfortable, to avoid the noise we have sound proof windows to minimise the noise, please accept my apologies, for your future reservation we will... More

Collingwood, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

Great hotel with friendly staff. Clean and bright with very comfortable rooms. Free breakfast and wifi. Also had up to date appliances and tvs. Décor was bright and fresh. I really enjoyed my stay and would definitely go there again.

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Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Laura, Thank you very much for taking the time to post your review on Tripadvisor. We appreciate your compliments about our comfortable rooms, Free Breakfast, WIFI and other hotel amenities. We invite you to stay with us again the next time you’re in Kitchener Kind Regards Shuker Ismail More

Windsor, Canada
1 review
5 of 5 stars Reviewed February 21, 2014

Not the fanciest,or biggest. But wow great value,excellent beds and good free breakfast. Only bad thing is shower water pressure could be higher.But to be expected in an area with hard water and use of water softeners

Review collected in partnership with Best Western

Was this review helpful? Yes
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Jason, Thank you for your review on Tripadvisor, I am pleased that you found our beds and breakfast to be enjoyable. However, I would like to offer my apologies for low water pressure you experienced, please know that we value and take all feedback very seriously and work for improvements as it helps us reach our goal of delivering... More

Port Dover, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

Checked into this hotel as my husband was having heart surgery at St. Mary's General Hospital in Kitchener. There is a discounted price for staying 3 days or longer or if you had someone in the hospital at St. Mary's. Hotel was very clean. Offered a free breakfast daily consisting of cereals, muffins, bagels, toast, fruit, yogurts, make your own... More

Was this review helpful? Yes 1
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Rose, It’s so nice to hear from you on TripAdvisor. We appreciate your compliments on our daily breakfast and our clean rooms, friendly staff, and hotel amenities. We are delighted that you stayed with us. We invite you to stay with us again the next time you’re in Kitchener. Kind Regards Shuker Ismail General Manager More

Binbrook, Canada
1 review
4 of 5 stars Reviewed February 9, 2014

The Best Western Plus in Kitchener-Waterloo is clean, friendly and comfortable. The location is on the east side outskirts of Kitchener so it is not as accessible to St. Jacob's and the market as we had initially thought but it was fine. The Front Desk Clerk was very accommodating and our room was exactly what we wanted. For the price,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Debra L, Thank you for your review on Tripadvisor, we were happy to read that you have enjoyed your stay at the Best Western Plus Kitchener/Waterloo Hotel. We surely look forward to your return. Sincerely, Shuker Ismail General Manager More

WHITBY
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 29, 2014

The room was very large and had a fridge, microwave and pull out couch. The beds were very comfortable. Would recommend this hotel. The location is very handy to a large, nearby mall and restaurants. Unfortunately, we arrived just as a snowstorm came and that hampered any plans to do anything other than go to eat dinner.

Review collected in partnership with Best Western

Was this review helpful? Yes
Shuker I, General Manager at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Sami, We are so glad to hear from you on Tripadvisor and to know that you only had positive things to say about the hotel during your recent stay with us. We hope that you will be back again soon and hopefully the weather will be nicer so you can enjoy all aminities that the area has to offer.... More

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Additional Information about BEST WESTERN PLUS Kitchener-Waterloo

Also Known As:
Comfort Inn Kitchener
Kitchener Comfort Inn
BEST WESTERN PLUS Kitchener-Waterloo Ontario
Address: 2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 15 hotels in Kitchener
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kitchener-Waterloo 2.5*
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