Holiday Inn Kitchener (Ontario) - Hotel Reviews

Also Known As:: Holiday Inn Kitchener Hotel Kitchener; Holiday Inn Kitchener Hotel; Kitchener Holiday Inn; Holiday Inn Kitchener Ontario

Address: 30 Fairway Rd S, Kitchener, Ontario N2A 2N2, Canada

Phone Number:

Region: Canada > Ontario > Region of Waterloo > Kitchener

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#1 Best Value Hotels in Kitchener

#2 Business Hotels in Kitchener

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Holiday Inn Kitchener - Waterloo Hotel & Conference Centre, winner of the Reader's Select Diamond Award for five consecutive years, offers you the finest smoke free hotel in the Kitchener area.Corporate guests looking for Kitchener or Waterloo hotels appreciate our location just minutes from Highways 401 & 8. We're close to area manufacturers and 10 km from the Technology Triangle. In Kitchener and Waterloo, our conference centre's 13,000 sq. ft. and 13 meeting rooms are unique. We can handle a board meeting or a major event for 600 guests. Naturally, we have a 24-hour business centre and free high-speed, wireless Internet access in every room. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Orbitz, Travelocity, Expedia, Venere and HotelsClick so you can book your Holiday Inn Kitchener reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Brian E

Ajax, Ontario, Canada

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 5 cities

“Excellent Hospitality”

Reviewed May 9, 2013

Front desk staff were exception helpful and friendly with excellent food and service in the restaurant and bar. Hope to stay there again soon. The breakfast selection suited my dietary restrictions as did my evening meal. Staff were knowledgeable about the food they were serving and able to advise me as to my best selection.

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Good day Brian E Thank you for your generous complements on your recent stay with us here at the Holiday Inn Kitchener. We are so delighted to read that you enjoyed the excellent service and had a very good experience overall. Your comments on the breakfast selection and excellent food will definitely thrill our Executive Chef Dave Goodwin and his... More

Colin D

Tecumseh, Canada

2 reviews

Reviews in 2 cities

“Outstanding Service”

Reviewed May 8, 2013

Matt, Naji and the rest of the Holiday Inn team are true professionals! A pleasure to work with and take care of all our corporate and personal needs! I would highly recommend staying at Holiday Inn, when in Kitchener-Waterloo area.

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Dear Colin D We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. I and Matt are thrilled to hear that you were satisfied with the service and hoping to welcome you back at the Holiday Inn in the near future. Naji Kotob Front Office Manager More

Erika L

Northern Ontario

Reviewer

5 reviews

1 helpful vote

“Bugs, late and lazy housekeeping along with incompetent staff!”

Reviewed May 7, 2013

I use Holiday Inns almost exclusively for work and am a Priority Gold Club member. I had booked my reservation for a room with two double beds for a six night stay, six weeks in advance. At reservation time, I asked for early check in, knowing I was travelling a fair distance and needed to be refreshed after arrival in... More

See 3 more reviews by Erika L for Kitchener

Dear Erika L It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that you did not enjoy your stay with us. It is only by hearing guest comments... More

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vitaminmike

Toronto, Canada

3 reviews

Reviews in 3 cities

2 helpful votes

“Feel the warmth of the staff”

We really felt as if they really enjoyed being there as employees. Warm, caring and attention to detail. The rooms were immaculate and warm. From check in to check out it was outstanding!!!! The beds were very comfortable and even small tasks such as a can of pop were performed with delight, and due to the pop machine being empty,... More

Dear Vitaminemike, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. Your comments on the cleanliness of our rooms will definitely thrill Grace our Executive Housekeeper. Moreover, we appreciate your compliments regarding the efficiency of check in and check out. We are also glad to hear that you had a... More

Dennis C

Campbellford, Canada

Contributor

17 reviews

5 hotel reviews

Reviews in 7 cities

4 helpful votes

“Very Nice Clean Friendly Lodging”

Reviewed May 1, 2013

Great location beside 7/8 Hwy, clean comfortable rooms, excellent hospitality (Tues. night meet greet & libation for priority club members). Check in staff was very accomodating and quickly signed me up to the priority club. A little pricey for a business man on the road, but good value for money.

Dear Dennis C Thank you for your generous complements on your recent stay with us here at the Holiday Inn Kitchener. As you mentioned we are ideally situated in a great residential and commercial area, so we are fortunate in that respect with our location. We are also glad to hear that you had a comfortable room and enjoyed our... More

J P

London, United Kingdom

Senior Contributor

22 reviews

17 hotel reviews

Reviews in 16 cities

13 helpful votes

“Noticeably service-oriented staff”

Reviewed April 18, 2013

Stayed here for several nights. Was out of the hotel all day and well into the evening, so did not use any of the facilities except for a late room service meal the first night, and one quick swim in the small indoor pool. I had a room at the rear of the hotel, which was a hike when I... More

Dear J P, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. We are thrilled to hear good compliments about our service oriented staff and their honesty. We pride ourselves on going the extra mile to ensure you had a memorable stay. The secret to our success is our commitment... More

JulieDT

Ottawa, Canada

23 reviews

8 hotel reviews

Reviews in 11 cities

14 helpful votes

“OK hotel”

Reviewed April 15, 2013

This hotel has a very nice lobby and restaurant/bar. While the rooms are a bit dated, they are clean. The shower has so much pressure that I wasn't able to face it, and the water temperature varried at times becoming boiling hot. If you like a hard bed, you will like this hotel. The gym and pool are nice.

See 2 more reviews by JulieDT for Kitchener

Dear JulieTD It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. We appreciate all your compliments about the restaurant/Lobby and the cleanliness of the room. As you mentioned we do have a very nice swimming and a renovated fitness center as well. We do have 3 different... More

annrcg

Mississauga

33 reviews

20 hotel reviews

Reviews in 25 cities

16 helpful votes

“Wonderful Service”

Reviewed April 7, 2013

I stayed here with my son for one night prior to my son having day surgery at the local hospital. The hotel and rooms were nice including heated floors in the bathroom. The part of the experience that set apart was the service. The service was excellent from the time we checked in until we left early the next morning.... More

Dear annrcg, Thank you for your generous complements on your recent stay with us here at the Holiday Inn Kitchener. We are so delighted to read that you enjoyed the excellent service and had a very good experience overall. As a Quality Excellence Award Winning hotel our team is completely committed to ensuring that all of our guests enjoy a... More

DavidStarsky

Washington DC, District of Columbia

11 reviews

11 hotel reviews

Reviews in 9 cities

9 helpful votes

“Beware during snow days - OK stay otherwise”

Reviewed April 3, 2013

This is an older but well-maintained property. However, snow-clearing and customer service has much to be desired. Upon arrival, I was given a room for some reason at the very back of the hotel in the 2-storey wing that you don't see in the photo. It took several minutes to walk there from the lobby. Granted, it was a Priceline... More

Dear DavidStarsky, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. I am very disappointed that your check in experience was not up to our standards. It is only by hearing guest comments that we can make changes in the way that we do business to improve... More

orange-hats

Montreal, Canada

14 hotel reviews

Reviews in 10 cities

24 helpful votes

“excellent service, ordinary rooms”

Reviewed April 2, 2013

I've stayed her a few times on business. Without exception the staff is very customer focused and friendly. They don't worry about who's job something is bt focus on helping you. The rooms are very ordinary and a bt old. That being said they are clean. Breakfast was included but not sure if this is standard. They have a nice... More

Good Day orange-hat, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. As a Quality Excellence Award Winning hotel our team is completely committed to ensuring that all of our guests enjoy a superior level of service during their stay with us. We especially enjoyed reading that... More

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Holiday Inn Kitchener Hotel, Ontario

Holiday Inn Kitchener

112 reviews from our community

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