Service was acceptable, but the hotel needs some renovations. The food in the restaurant was ok. More

We were travelling as a group and this was one of the few hotels that still had enough rooms available for all of us. The hotel is well located, easy access to the expressways to take you around the KW area. Since this was a group booking, we were given rooms on the first 2 floors (not in the "business... More

I had come in to Kitchener for a meeting at the hotel, and stayed a few nights because of it. The rooms were wonderful. The bathroom was a bit small, but I don't need a lot of room when I travel by myself. I was on the main level, and had access to my vehicle from the sliding doors to... More

Hotel was okay but the bar closed at 11:00 pm on a Friday night. Room was decent but toilet was broken even after it was "fixed". More

It's funny as i swear i had come before here and didn't notice the age of the hotel. It's like a 10 story addition was added to a dated 2 floor. The price is pricey for a Holiday Inn if you dont have a discount carrier, my advice get one. Anyway i am a Gold Card and CPSA member and... More

Recently stayed here for Oktoberfest and found that the hotel lobby, rooms etc were very clean and well maintained and we had no problems with that, however when asked if the breakfast in the hotel restaurant was free we were told, yes all the bread products (basically continental breakfast) was free for guests but that there was a fee of... More

Good but the air condtioner in wall is abit noisey. Service in resturant is poor, they ignore the lone dinner. More

Booked with my nieces soccer team to come in for the Cambridge soccer tournament. Check in was fine, we were in the old part, room was ok but the hallways are disgusting. They were dirty, dated, very smelly and super hot. It was like there was no air conditinng at all in the hall. No elevator to go to the... More

Tower rooms have all the required amenities--flat screen, fridge, etc. Heated floors in bathroom are a nice touch. Service at this HI is outstanding--I've not encountered anyone who has been unfriendly. Price is high, I've got a $105 corporate rate and they seen to think this is a really low price. No free breakfast is a bit stingy. If you're... More