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Residence & Conference Centre - Kitchener-Waterloo

2.0 of 5 99 Conestoga College Boulevard, Kitchener, Ontario N2P 2N5, Canada (Formerly Conestoga Residence & Conference Centre)
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Residence & Conference Centre - Kitchener-Waterloo
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Residence & Conference Centre - Kitchener-Waterloo
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21 reviews from our community

Traveler rating
    4
    8
    3
    2
    4
See reviews for
3
2
3
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (21)
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    (4)
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    (15)
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 17, 2014

This room was billed as a '2 bedroom Suite'. It wasn't. It was a 2-bedroom dorm-room. Literally. I travel a lot, and this is possibly the worst place I've ever stayed. When I arrived, I stood at the front desk, directly across from the Reception agent (who quite clearly saw me), & she did not even acknowledge my presence for... More

Was this review helpful? Yes 3
David N, General Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Dear GR8Brit123 and T.L. (2 reviews). I first want to thank you both for your comments and feedback. I do appreciate all positive and negative responses we receive as they only help us to improve. I will try to address your comments as best I can and I apologize that your stay wasn’t up to ours, or yours, expectations. We... More

Sarnia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 16, 2014

Upon arrival…People everywhere, it was 245, and check in was not till 3. They stuck to that, so it caused unnecessary loitering, and drinking in the parking lot. First thing I could smell when I walked in was Pot…hmmmm…ok..whatever. We had a two bedroom suite. For 130 it was disgusting. Each floor, the elevator opened to tile "institutional" floors. hallways,... More

Was this review helpful? Yes 2
David N, General Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Dear GR8Brit123 and T.L. (2 reviews). I first want to thank you both for your comments and feedback. I do appreciate all positive and negative responses we receive as they only help us to improve. I will try to address your comments as best I can and I apologize that your stay wasn’t up to ours, or yours, expectations. We... More

Barrie, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 29, 2014

My wife and I brought out 2 granddaughters to the Waterloo Airshow and did not want a 3 hour drive the day of the event. The accommodations are a typical college residence and well worth the price. The staff were very accommodating and the room was clean. We had to ask for more towels, but that was no problem. The... More

Was this review helpful? Yes 1
David N, General Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Hello Robert S. Thank you very much for your kind words. I will pass long the positive review to our staff, they will be very pleased their hard work has not gone unnoticed. We look forward to having you stay with us again, David General Manager More

1 review
1 of 5 stars Reviewed June 29, 2014

When we checked in our room didn't hAve toilet paper or tv. Called to get another room. Was a bit of a hassle to get another room. Carpets were very stained but otherwise rooms were fairly clean. TV was too small. Line to checkout was too long. Will not be returning again.

Was this review helpful? Yes
David N, General Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Hello and thank you for your feedback. I am sorry to hear your stay with us was not up to yours...and our...expectations. I must say I am quite surprised, and disappointed to hear your original room was missing amenities and that switching room was a bit of a hassle. We pride ourselves on many things, but the 2 major areas... More

Quebec City, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed June 6, 2014

I stayed there one night in May and it was great. Staff was friendly and the room was clean. TV is very small but the bed is comfortable.Breakfast was included but there was only coffee. Overall, it was great.

Was this review helpful? Yes
Montreal, Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 28, 2014

The staff is friendly, but overall I was highly disappointed when I arrived. I stayed as a student for 6 weeks while working on a research project at the campus, and the room was dirty upon arrival and many common spaces were under renovation. The rooms were not cleaned as often as expected or promised and I was overcharged at... More

Was this review helpful? Yes 1
Martha W, Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Thank you for your feedback and sharing your experience with us. I'm very sorry that your stay did not meet your expectations. We will ensure that our team is aware so we can properly improve our services. Thank you More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014

Went there in May. Free Internet and breakfast, located near a Tim Horton's, McDonald's and variety store. Served well by Grand River Transit and highways. Room have two beds each, a kitchenette, bathroom with a spartan but very good and clean shower stall. Staff was very friendly and beds were comfortable. Area around the hotel had a nice green hilly... More

Was this review helpful? Yes 1
Marcellus, Michigan
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 15, 2013

If you're looking for a cheap, overnight stay, there place works. Be warned, it is a college dorm room covered to an apartment in the summer. Amenities are minimal, though there is a sink, mini-fridge, and [dirty] freezer. TINY TV on the wall. Breakfast was juice, cereal and bagels in a room with three tables. Parking lot was a bit... More

Was this review helpful? Yes 1
Martha W, Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Thank you for taking the time to review our property! Your comments and feedback do not go unnoticed. We hope you will consider us again, in the near future. More

Toronto, Canada
Top Contributor
86 reviews 86 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 21, 2013

The student rooms/ suites are clean, comfortable, safe and have temp control. Nothing else needed! Small tv in each room, for me, tv is not important, just an FYI for those who find this an important item during nights away from home. The price was excellent with great service, basic but efficient continental breakfast. Close to 401, Can't go wrong!

Was this review helpful? Yes
Martha W, Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Thank you for taking the time to write about your experience and stay with Residence & Conference Centre - Kitchener/Waterloo. We are pleased to hear that you enjoyed your stay and we hope you will return on your next trip to the Waterloo Region. More

Toronto, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed August 7, 2013

We stayed at the Conestaga College Residence for two nights for the August long week-end. Got a really great deal for $67 and $55 plus taxes for the Saturday and Sunday night of the long week-end through hotels.com Booked three rooms and were given exactly what we requested, all three rooms next to each other. We booked an open concept... More

Was this review helpful? Yes 4
Martha W, Manager at Residence & Conference Centre - Kitchener-Waterloo, responded to this review

Thank you for providing feedback on our property! Your email was very informative and helpful. We look forward to having you stay with us again! More

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Additional Information about Residence & Conference Centre - Kitchener-Waterloo

Address: 99 Conestoga College Boulevard, Kitchener, Ontario N2P 2N5, Canada (Formerly Conestoga Residence & Conference Centre)
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range (Based on Average Rates): $
Hotel Class:2 star — Residence & Conference Centre - Kitchener-Waterloo 2*
Number of rooms: 265
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Residence & Conference Centre - Kitchener-Waterloo Ontario

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