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BEST WESTERN Highland Inn & Conference Centre

3.0 of 5
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924 King Street, Midland, Ontario L4R 4L3, Canada
BEST WESTERN Highland Inn & Conference Centre
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Ranked #5 of 8 Hotels in Midland
A recent review
3 of 5 stars reviewed 2 days ago
Nicola M Reading, United Kingdom
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262 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked the room with the whirlpool but was advised on arrival that we could have it but the air con was not working. It was a very hot day so decided a whirlpool with no air con was a bad idea. I appreciated the receptionists honesty about this fact. The hotel is really out dated and reminded me a... More 

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked a NON smoking room. When I entered the room, it smelled of cigarette smoke. I called the front desk and was told most of their regular Guests are smokers, so their are only a few NON smoking rooms. I was not offered a change of room or any compensation. The front desk was quite arrogant in the attitude... More 

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Travelers are raving about these Midland hotels

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel has a great free breakfast and the restaurant is fantastic !! It was very busy the night we stayed so the sound level in the hallways was quite high. That was disappointing. Great location and great value for the money. Would stay here again but go on a quieter weekend.

Review collected in partnership with Best Western

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Misissauga, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice updated hotel. The pool area is fantastic a great little getaway after a hard days work. The rooms are incredibly clean however the shower could use a little TLC All in all a great experience

Review collected in partnership with Best Western

Was this review helpful? Yes 1
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 20, 2015

We stayed in the Best Western Highland Inn for two nights and we were very happy with the overall service and comfort of this lovely hotel right near the centre of town. The indoor pool and spa was lovely and relaxing and the breakfast was great! We had a lovely two night stay.

Review collected in partnership with Best Western

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MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome... More 

Pembroke, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2015

One can always expect to get the best of accommodations and service at the Best Western Highland Inn in Midland. The are no surprises to dampen one's expectations. The on site eating establishments are of the highest order and the swimming pool is always a nice relaxing venture.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

Huntsville
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 16, 2015

So this hotel is dismal at best. Probably the dirtiest hotel I have stayed at. The front lobby hosts a restaurant that apparently is wonderful but not sure why people think that although the best part of the hotel is the staff at this restaurant they are wonderful. Once in my room it had a 2inch layer of dust/ dirt/... More 

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Toronto
Top Contributor
75 reviews 75 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 12, 2015

Weekend chill once again. Didn't let us down. Breakfast and pool for the kids. Not much else required. Jacuzzi looked liked it could have been serviced for cleanliness other then that the kids enjoyed themselves again! Close to the town and all the places and people we wanted

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

Windsor, Canada
1 review
5 of 5 stars Reviewed April 9, 2015

The hotel was lovely. The value of the room plus breakfast was very reasonable. The staff were helpful and friendly. the hotel inside was very ambient. The deck of the pool area needed to be cleaned but that is my only complaint and over it was a very good stay. I would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome... More 

Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed at the Best Western for a day and I wish I had time to stay for more days. I definitely plan to come back with my family. The food was excellant and so was the service. Well done to the team and the mangement.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. Thank you as well for complimenting our staff, this is a wonderful source of motivation for them. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

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