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BEST WESTERN Highland Inn & Conference Centre

3.0 of 5
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924 King Street, Midland, Ontario L4R 4L3, Canada
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BEST WESTERN Highland Inn & Conference Centre
Best prices for: 1 room 1 guest
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Ranked #5 of 8 Hotels in Midland
A recent review
3 of 5 stars reviewed 2 weeks ago
Zia S Union
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252 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • German first
  • Italian first
  • Any
English first
  • All months
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    (42)
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Union
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The lounge staff were ok, food was decent. Was not able to regulate the temperature in the room. Breakfast bar was not properly stocked/maintained. I would stay here again if no other choice. No other issues or complaints.

Review collected in partnership with Best Western

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Sudbury, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with Best Western Highland Inn & Conference Centre in Midland. The room was very nice and clean, the internet was fast, the weight room, pool, sauna, and hot tub were all great, and the complimentary breakfast was delicious.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome... More 

Toronto, Oman
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is a bit below average but there is not a lot of choice in the area, for business travel. Parking is very limited, truckers are permitted to take-up 4-5 spaces at one time and there is at least one abandon car in the main lot. Despite being in a non-smoking room, other guests were smoking in their rooms... More 

Review collected in partnership with Best Western

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MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and 2 teenage daughters stayed for one night on the last Friday in February 2015. Checkin was quick and easy. The staff at the front desk were polite and informative. We found our room which was large with 2 queen beds and appeared clean. The beds were comfy and everything appeared in good condition. Breakfast was your typical... More 

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

itfb
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel gives you the impression you should not eat there based on the free breakfast. The restaurant is wonderful and not open for breakfast. The rooms are ok, the best part is the endless hot water and the staff is very nice, the rooms are in need of a facelift.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst. General Manager More 

ontario
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 21, 2015

I have been to this hotel a few times now. Great buffet breakfast of good quality and quantity. Busy if there is a hockey team in town but lots of space for everyone. Great location for a large family event or sporting event. Love the open space in the middle area with the pool, hot tub and breakfast tables all... More 

Was this review helpful? Yes 1
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you enjoyed during your stay with us. We hope to be able to welcome you back soon.... More 

Victoria Harbour, Ontario, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2015

After my pipes burst, we were without water for the night and went to stay at the Best Western in Midland, ON. We really enjoyed the beautiful saltwater pool & hot tub. The front desk staff was amazing - very friendly and helpful. Breakfast was quite enjoyable, as well!

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. Thank you as well for complimenting our staff, this is a wonderful source of motivation for them. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

1 review
1 of 5 stars Reviewed February 20, 2015

I was attending conference from sat 14 Feb to Mon 16 Feb, , the food quality is terrible especially the dinner the serve , later by Sunday evening after the dinner i have a lot of trouble in my stomach ending with pain, vomiting diarrhea and i was totally sick in the morning i couldn't get out of the bed... More 

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst. General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 2, 2015

This was my second visit at the hotel. Staff is always very friendly and efficient. Check in was smooth with a complimentary bottle of water and a freshly made cookie. Do not have to go the desk to check out as they email me my invoice for reimbusement.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you enjoyed during your stay with us. We hope to be able to welcome you back soon.... More 

Brampton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2015

The reservation process was quick and easy, the price was terrific, the check in was swift, the room was amazing, the facilities were top notch, the restaurant food was amazing, breakfast food and eating area was great. We loved our stay there.

Review collected in partnership with Best Western

Was this review helpful? Yes
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you enjoyed during your stay with us. We hope to be able to welcome you back soon. Yours sincerely, Aziz Abid Asst. General Manager More 

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