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Comfort Inn

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1230 Journey's End Cir., Newmarket, Ontario L3Y 8Z6, Canada
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91 Reviews from our TripAdvisor Community

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Traveler rating
    41
    29
    14
    5
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Orangeville, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed here for one night with my family. I honestly was not impressed, and was happy I was leaving the next day. This hotel was supposed to be smoke free and ironically first thing we noticed when we walked into our room, was that it smelled like smoke. This isn't entirely the hotel's fault, but opening the windows or... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

Hello, I am sorry to hear about your stay at the Comfort Inn Newmarket. We do enforce the hotel as a non smoking hotel and have placed notices in each of our guest rooms. We also have it on the guest's registration card upon check in, that they must sign off on. We charge anyone caught smoking in the room... More 

Tecumseh, Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 26, 2015

I had to attend a meeting in Newmarket on the morning of May 14 so I traveled from Windsor the evening before and stayed at the Comfort Inn because (a) they had a room with a king size bed; (b) the room was not too expensive: $140 (a larger room at Quality Suites in London last week was only $95).... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to review your recent stay at the Newmarket Comfort Inn. We are pleased that you enjoyed your overall stay with us, and that you found our rooms to be comfortable, we are as you pointed out newly renovated and we are glad that you liked our look. We do hope... More 

London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

Good room, can be a little loud until the contractors go to bed, seemed like a party in the parking lot until about 10:30 or so, as a business traveler I would recommend a different locale as the wifi was a bit shotty and the noise was a bit much for making phone calls to clients etc. Comfy, clean but... More 

Was this review helpful? Yes 1
CN281, General Manager at Comfort Inn, responded to this review

Dear Seaner44 Thanky ou for your review regarding your recent stay at the Newmarket Comfort Inn. We are very sorry to read that we fell short of your expectations. We are looking into the WiFi situation. We would also like to apologize for any noise there was into the night, sometimes these things are out of our control as we... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed April 20, 2015

This hotel has been recently updated, room was comfortable and clean. The staff was extremely helpful and pleasant to deal with. We were here for a wedding and the hotel was able to check our group in early which was extremely helpful! They had night security which was nice! I would recommend maybe changing their breakfast food provider, the food... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

Dear Spencer K, Thank you for your review of the Newmarket Comfort Inn. We are very pleased that you enjoyed your stay with us, as well as our new look and our friendly, helpful staff. We're glad that we were able to check your group in early so there was time to get ready for what we're sure was a... More 

Parry Sound
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

After a long day of travelling back to Canada from Georgetown, Kentucky, we decided to stay in this particular Motel and we are glad that we did:) It was really clean, the bed was comfy and the front desk person was really friendly as well. We also found the continental breakfast great with a good variety of food. We would... More 

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CN281, Manager at Comfort Inn, responded to this review

Thank you for your review and we are glad to hear that you will be staying with us again. More 

Kitchener, Canada
Top Contributor
171 reviews 171 reviews
33 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed April 18, 2015

We stayed here two nights while in the Whitechurch-Stouffville area. This is an older motel that was once part of the Canadian Journey's End chain, but some upgrading has been done over the years. The rooms are basic, but include all you need. I like that they had a thermostat on the wall that actually seemed to work. We were... More 

Was this review helpful? Yes
CN281, Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave a review of our property.We are very sorry that other elements of your stay fell short of your expectations. We assure you that each of the issues raised will be explored and resovled. More 

Oakville, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2015

First impression of staff: Very friendly on the phone when booking room, though I called twice the first call was just to ask about their late check out, which the woman on the phone said was 1:00 pm, and asked me I would like to book the room so she could reserve a late checkout for me, I was not... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

Dear Justine H, I am so sorry to hear about your stay with us. I am concerned that there was so much confusion over check in times for you. I assure you I will go over this with my team so this does not happen in the future. I will also go over professionalism with them when handling guests as... More 

Ayr, Canada
Top Contributor
110 reviews 110 reviews
20 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed March 4, 2015

I was surprised to see how well this former Journey's End hotel has been updated. The rooms were modern and very clean. The beds were comfortable. The breakfast bar however was pretty sparse with powdered scrambled eggs that were inedible, a couple of yogourts and some bananas.

Was this review helpful? Yes
CN281, Front Office Manager at Comfort Inn, responded to this review

Thank you for your review about your recent stay at the Newmarket Comfort inn. We are pleased that you enjoyed our new look. And also sorry that you didn't enjoy your breakfast. We do hope that you will choose to stay with us again in the future. Thank you again, we look forward to welcoming you back. Comfort Inn Newmarket More 

St. John's, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2015

This is by far the cleanest Comfort Inn I've stayed in. The staff are always working to make it a good experience for the guest. Hot breakfast is good with a variety of items to choose from. A little hard to find without a GPS but worth the effort.

Was this review helpful? Yes
CN281, Front Office Manager at Comfort Inn, responded to this review

Dear PS1Driver, Thank you so much for your kind review of the Newmarket Comfort Inn. We are very pleased that you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Newmarket. Thank you again Comfort Inn Newmarket. More 

Bracebridge, Canada
1 review
5 of 5 stars Reviewed February 10, 2015

Staff were extremely helpful in all respects. The breakfast bar created delicious and various menus each day. The beds were comfy. The location was convenient for everything we wanted to do. What more could we want.

Was this review helpful? Yes
CN281, Front Office Manager at Comfort Inn, responded to this review

Dear Evelyn, Thank you so luch for your kind review regarding your recent stay at the Newmarket Comfort Inn. We are very pleased that you enjoyed your stay with us and we do look forward to welcoming you back on your next trip to Newmarket. Thank you again Comfort Inn Newmarket More 

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