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Comfort Inn

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1230 Journey's End Cir., Newmarket, Ontario L3Y 8Z6, Canada
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1 room 1 guest
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95 Reviews from our TripAdvisor Community

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Traveler rating
    42
    29
    17
    5
    2
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32
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (95)
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    (20)
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    (35)
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Dunnville
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Good clean hotel with comfortable beds. Breakfast area is way too small for the amount of rooms in the building. The breakfast attendant was constantly refilling in the cramped space while we all awkwardly tried to fill our plates. Then there was no place to sit due to insufficient seating. Not an enjoyable start to the day.

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CN281, General Manager at Comfort Inn, responded to this review

We apprciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear the breakfast area did not meet your expectations. It is through feedback such as yours we are able to improve our services offered at the hotel. We are always looking to improve our guest experience. Thank you and I... More 

Sligo, Ireland
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed there for 2 nights for a family wedding there was a large group of us Beds are comfortable ,and clean breakfast is ok Breakfast area for seating is small Staff a very friendly and helpful Overall I would recommend for a short stay only

Was this review helpful? Yes
CN281, Manager at Comfort Inn, responded to this review

We would like to thank you for your review regarding your recent stay at the Newmarket Comfort Inn. We are pleased that you enjoyed your stay with us and found us comfortable and friendly. We hope that you and your family enjoyed yourselves at the wedding you were attending in town. We look forward to welcoming you back on your... More 

Philadelphia, Pennsylvania
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not too many choices for hotels at the time of our visit due to some local events so the price was very high for a very average hotel. Would have been happy if the rate were about 40% lower. The little dining area was well appointed but the drab hallways and layout of the place reminded me of roadside motel.

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

Thank you for your candid feedback. I am sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passes on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Newmarket. More 

Edmonton
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 7, 2015

I have stayed here before and the staff have always been very friendly. I checked in later in the afternoon and it was very quick and friendly. Rooms have been completely renovated and upgraded. Very good selection for breakfast. Checkout was very quick. Room was quiet.

Was this review helpful? Yes 2
CN281, General Manager at Comfort Inn, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon! More 

Orangeville, Canada
1 review
2 of 5 stars Reviewed May 31, 2015

I stayed here for one night with my family. I honestly was not impressed, and was happy I was leaving the next day. This hotel was supposed to be smoke free and ironically first thing we noticed when we walked into our room, was that it smelled like smoke. This isn't entirely the hotel's fault, but opening the windows or... More 

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CN281, General Manager at Comfort Inn, responded to this review

Hello, I am sorry to hear about your stay at the Comfort Inn Newmarket. We do enforce the hotel as a non smoking hotel and have placed notices in each of our guest rooms. We also have it on the guest's registration card upon check in, that they must sign off on. We charge anyone caught smoking in the room... More 

Tecumseh, Canada
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 26, 2015

I had to attend a meeting in Newmarket on the morning of May 14 so I traveled from Windsor the evening before and stayed at the Comfort Inn because (a) they had a room with a king size bed; (b) the room was not too expensive: $140 (a larger room at Quality Suites in London last week was only $95).... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to review your recent stay at the Newmarket Comfort Inn. We are pleased that you enjoyed your overall stay with us, and that you found our rooms to be comfortable, we are as you pointed out newly renovated and we are glad that you liked our look. We do hope... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

Good room, can be a little loud until the contractors go to bed, seemed like a party in the parking lot until about 10:30 or so, as a business traveler I would recommend a different locale as the wifi was a bit shotty and the noise was a bit much for making phone calls to clients etc. Comfy, clean but... More 

Was this review helpful? Yes 1
CN281, General Manager at Comfort Inn, responded to this review

Dear Seaner44 Thanky ou for your review regarding your recent stay at the Newmarket Comfort Inn. We are very sorry to read that we fell short of your expectations. We are looking into the WiFi situation. We would also like to apologize for any noise there was into the night, sometimes these things are out of our control as we... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed April 20, 2015

This hotel has been recently updated, room was comfortable and clean. The staff was extremely helpful and pleasant to deal with. We were here for a wedding and the hotel was able to check our group in early which was extremely helpful! They had night security which was nice! I would recommend maybe changing their breakfast food provider, the food... More 

Was this review helpful? Yes
CN281, General Manager at Comfort Inn, responded to this review

Dear Spencer K, Thank you for your review of the Newmarket Comfort Inn. We are very pleased that you enjoyed your stay with us, as well as our new look and our friendly, helpful staff. We're glad that we were able to check your group in early so there was time to get ready for what we're sure was a... More 

Parry Sound
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

After a long day of travelling back to Canada from Georgetown, Kentucky, we decided to stay in this particular Motel and we are glad that we did:) It was really clean, the bed was comfy and the front desk person was really friendly as well. We also found the continental breakfast great with a good variety of food. We would... More 

Was this review helpful? Yes
CN281, Manager at Comfort Inn, responded to this review

Thank you for your review and we are glad to hear that you will be staying with us again. More 

Kitchener, Canada
Level Contributor
180 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed April 18, 2015

We stayed here two nights while in the Whitechurch-Stouffville area. This is an older motel that was once part of the Canadian Journey's End chain, but some upgrading has been done over the years. The rooms are basic, but include all you need. I like that they had a thermostat on the wall that actually seemed to work. We were... More 

Was this review helpful? Yes
CN281, Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave a review of our property.We are very sorry that other elements of your stay fell short of your expectations. We assure you that each of the issues raised will be explored and resovled. More 

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69 photos of this hotel

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