We stayed for four nights in the rooms behind the main building and was amazed at how quiet it was for being on such a busy street. There was a construction crew rooming nearby and we didn't hear them at all. The beds and bedding were clean and comfortable. Our Room had a fridge, micro, coffeemaker, iron/board, two double beds.... More

Spent 2 nights here for a family wedding and stayed in the main part of the hotel. Staff were great and helpful. Our room was available for check-in earlier than expected. The room was fine, clean, with comfortable beds. The bathroom was good. Unfortunately we were able to hear those in the next room. They happened to be partiers (actually,... More

My mother and I stayed here for over a week while my father was on life support after having a serious surgery at Southlake hospital. We stayed in an efficiency unit, that while unfortunately was not a suite with a separate living area, did have a small kitchen with full size fridge, cooktop and microwave. Basic kitchen amenities were there... More

We stayed here overnight to attend a party. The room was clean and nicely appointed with a king-size bed and a room divider for privacy to create a separate 'room' for the sofa bed at night. There was a LCD t.v on both sides of the divider. The bathroom was small. Buttery Restaurant is accessible via the lobby and is... More

Checked in with my husband on Monday evening, having drive from Muskoka to be close to Southlake Hospital, as I was having shoulder surgery Tuesday morning. Immediately got a discount due to being in town for an operative procedure, which was lovely. The room was very nice, quite large, very clean and comfortable; all staff that we encountered were friendly... More

We stayed at the Best Western in Newmarket twice in mid and late September 2011. It was conveniently located. The Upper Canada Mall is opposite with plenty of shops and restaurants. Staff were helpful, rooms and bathrooms were comfortable and clean. The wi-fi is free and works well. We were first given an outside room but this smelt of smoke.... More

We were supposed to stay for 6 nights on a business trip but we left after one night. It was too late to cancel the reservation when we arrived in the evening. The location was good (we thought) right across the street from Upper Canada Mall. There is an independant restaurant attached to the hotel (didn't try it). We pulled... More

We stayed in the exterior rooms(motel style) and were plea entry surprised at the cleanliness of the rooms. The only negative was the mild cigarette smell from visitors whom obviously can not read the no smokin signs. This is a smoke free hotel. Aside from that, the rooms were well kept and seemed recently renovated. Would stay there again if... More

Service was very good, quick and efficient. We chose this hotel as it was closest to a wedding we were attending.The room we had was on the ground floor adjacent to the main building. It appeared to be clean and the bed comfortable. However there was a smell of stale smoke in this non-smoking room. we didn't complain about the... More