We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Newmarket

2.5 of 5 100 Pony Drive, Newmarket, Ontario L3Y 7B6, Canada
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Hotel & Suites Newmarket
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Newmarket
Write a Review

119 reviews from our community

Traveler rating
    31
    37
    22
    9
    20
See reviews for
30
24
3
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (23)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (34)
All months
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Depending on who you get, the staff is not all that friendly. We had a 2 queen bed jr suite at 170 per night that totally reeked like smoke from the visitor the night before and all they would do was spray freebreeze. Never at all bothered to ask to change the sheets until we told them to. They told... More 

Was this review helpful? Yes
Waterloo
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

There were 14 of us that stayed here recently across 6 rooms. My wife & I started in one room then got switched on request of my sister and nephews. The first room we were in I noticed right away it was rather dirty. The toilet had some 'left overs' in it and I noticed a random potato chip just... More 

Was this review helpful? Yes 1
Chesley, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located in York Region immediately off the 404. Walk through the automated double doors to modern decor. The main lobby has a great layout. Read a book, have a coffee or wait for your ride the chairs are comfortable the design is inviting and best of all it is blocked from the outside doors, no cold or warm drafts.... More 

Was this review helpful? Yes
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

We came into town to meet up with friends. The check in was very fast and the staff at the front desk were all very pleasant. I requested the top floor as the hotel was riddled with hockey kids and their families, I wasn't too happy about this but it turned out okay as they weren't as noisy as I... More 

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a review. It is our goal to consistently provide superior service and we are delighted that you enjoyed your stay with us. We look forward to your next visit with us. Best Regards Myke G More 

Kincardine, Canada
1 review
5 of 5 stars Reviewed December 8, 2014

Pleasant check in and quick too. Room was clean and 42 inch LCD HD. Lots of hockey kids, but this did not bother me. The indoor pool was refreshing. Next morning the breakfast was hot and healthy. Wished they had a waffle machine, but the pancake machine did the job. My bill was accurate and management was above par. Definitely... More 

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us an awesome review. We are delighted you enjoyed your stay with us. We have also taken note of your valuable comment and will use these to improve areas that may benefit from additional attention. We look forward to your next visit to Newmarket. Best Regards, Myke G More 

Top Contributor
57 reviews 57 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2014

Took my son to a hockey tournament and the team found this hotel. Pleasantly surprised the location was well appointed came with a convenient breakfast and the rooms were nicer than expects with fridge, microwave, Wifi, indoor pool and 42 inch HD and plenty of channels to view. Staff provided friendly service too

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us an amazing review. We are delighted you and your family enjoyed your stay with us. We look forward to your next visit to Newmarket. Best Regards, Myke More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed overnight with our girls basketball team and the front desk staff were very helpful and welcoming. Rooms were clean and on par for Holiday Inn Express. Breakfast was the usual fair, cereal, toast, yogurt and there were sausage and egg type things too (I didn't try those!). Queen suite was fine, a little dark but otherwise clean. No... More 

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for writing us a review. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests and to ensure our valued guests' needs and expectations are met in the future. We hope you will continue to choose IHG for your future travels. Best Regards,... More 

Wellesley, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2014

Located close to 404 in Newmarket. Hotel and room were clean. The breakfast buffet was just average but was well and constantly refreshed. Unfortunately cable was not working. We found that the rooms were not too soundproof. Very comfortable bed.

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a feedback. We are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to improve on areas that require attention. We look forward to your next visit. Best Regards, Myke G More 

Ontario, Canada
1 review
5 of 5 stars Reviewed November 29, 2014

Just Excellent. Friendly c/i with a smile. The housekeepers were able to find my phone charger from my previous stay. Clean & 2 - 42" HD LCD TVs in my Suite. Filling hot buffet breakfast. Relaxed in their indoor pool and use of their fitness room. No problems. and my bill was correct when i received it under the door... More 

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a feedback. It is our goal to provide a superior service and accomodations. We are delighted that you enjoyed your stay with us, we know you have many choices when it comes to lodging and hope you will continue to choice IHG for your future travel needs. Best Regards, Myke G More 

Wasaga Beach, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 28, 2014

Upon arriving at our room and checking for cleanliness, I clearly could see that the bathroom was not properly cleaned. I didn't report this to the front desk as it was a busy kids hockey tournament going on.....so I finished cleaning it myself. If I'm cleaning a bathroom, the fixtures are part of the cleaning, also the floor has to... More 

Was this review helpful? Yes
HolidayInn N, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for the feedback. It is our goal to constantly provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. This feedback... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Newmarket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Newmarket

Address: 100 Pony Drive, Newmarket, Ontario L3Y 7B6, Canada
Phone Number:
Location: Canada > Ontario > Newmarket
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newmarket 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Travelocity, BookIt.com, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites Newmarket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Newmarket
Holiday Inn Express Hotel & Suites Newmarket Ontario

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (14)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay