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Comfort Inn Owen Sound

2.0 of 5
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955 9th Avenue East, Owen Sound, Ontario N4K 6N4, Canada
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Comfort Inn Owen Sound
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Ranked #5 of 10 Hotels in Owen Sound
A recent review
4 of 5 stars reviewed 4 weeks ago
Scott S Kitchener, Canada
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Bay, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

Our room was dark, outdated and substandard. In addition the room was dirty, the bed mattress sagged, the pillows were only half size and the chesterfield was torn. No comfort in this Comfort Inn. To make matter worst, the room was suppose to be non-smoking but clearly previous occupants has not abided this policy. A request to change rooms was... More 

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GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Dear SkipperThoms, I am concerned about the information that you have provided in regards to your experience at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guest each evening and the principal goal of our hotel is to provide clean, comfortable and friendly... More 

Kitchener, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived around 8pm on Friday, June 28, 2015. Check in was quick and easy. Our room was on the ground floor. It came equipped with flat screen TV, a microwave, a Kuerig coffee machine and a small fridge. A/C worked well. We got a fairly good sleep. We didn't take advantage off the breakfast, but in passing it looked... More 

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GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Hello Scott S, Thank you so much for taking the time to post a review about your stay with us. We are very please to see that you enjoyed your visit . Maybe the next time you travel this way you will be able to stay a little longer and take advantage of our breakfast and our beautiful garden picnic... More 

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

God spot to stay if you are looking for a place on the way in/out to or from the south of the province. Romm was clean and well appointed. Breakfast was okay, but not great. Staff were friendly and helpful.

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GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you Steve V for taking the time to complete this review about your stay with us here at the Comfort Inn Owen Sound. We are pleased to hear that it was an enjoyable stay. We are looking forward to our upcoming renovations which will provide a larger breakfast area that will allow us to serve a hot breakfast. We... More 

Mississauga, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 27, 2015

We often stay at Comfort Inns as we often travel with our dog and they are all pet friendly. The Comfort Inn in Owen Sound is well situated, close to downtown but off the main drag, so nice and quiet. We requested a ground floor room and the lady who checked us in met us there to open the patio... More 

Was this review helpful? Yes 1
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you Zuzilla2 for reviewing the Comfort Inn Owen Sound. We are very glad we were able to accommodate your request. It makes us happy to go the extra step and open the patio door for you. It truly is the little things that make a difference. You are very right when you mentioned that most Comfort Inns have very... More 

Aalst, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 7, 2015

First we we're put in 115, where the noise of the soda distributor was pretty noisy and the room smelled very bad. So we asked if we could just be moved a little dawn the hall for less noise. We got 129. We dropped our stuff and went out to eat. when we came back and wanted to shower and... More 

Was this review helpful? Yes 1
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Dear deadraque, I would like to start off by apologizing again for the experience that you had during your stay with us on May 19th. I was informed of you concerns after you had check out May 20th and immediately responded to you with the following email. I am reaching out to you this morning to apologies for your stay... More 

Travelers are raving about these Owen Sound hotels

Ontario
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 6, 2015

I have been staying at this hotel for a few years when in town for work. It is now "smoke free" but the room I had smelled very strongly of some type of cleaner or air freshener. The room was only moderately clean (the washroom was not very clean), but the linens and towels were very clean. Repairs and upgrades... More 

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GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you YarnDragon02, for taking the time out of your day to review the Comfort Inn Owen Sound. I do apologize that we failed to exceed your expectations. I wish you had brought forth your concerns so we would have had the opportunity to rectify them during your stay as it is below our standards. Construction season is upon us... More 

Lindsay, Ontario, Canada
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

I stayed for a night at the Comfort Inn on my way to Tobermory,Ontario. The room was a good size and the price was reasonable. Checking into the room was easy with no surprises. I would not hesitate to use this hotel again if I am in the Owen Sound area.

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GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you Ed H, for reviewing the Comfort Inn Owen Sound. I hope you enjoyed your time in Tobermory it is a beautiful area. We are very glad you enjoyed your stay with us. We look forward to seeing you again. More 

Mississauga, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

The staff were cordial and helpful. Variety of breakfast.The waffles for the breakfast were delicious. Clean and comfortable rooms. Pet friendly. Hotel Location is not far from the main hub of the city. Over all it is an average hotel to stay.

Was this review helpful? Yes 1
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you San2340, for taking the time to review the Comfort Inn Owen Sound. I am happy to hear that after you had a comfortable sleep you were able to start your day off with our continental breakfast. I sure do agree with you the waffles are delicious and are definitely a favourite breakfast item. Your feedback is essential to... More 

Toronto, Canada
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 20, 2015

Comfortable, clean rooms. Friendly staff. Good coffee. Great location - a few minutes from everything. Backside rooms very quiet. Outdoor gas BBQs and mini patios are a great touch. Good value. Might be tricky getting up driveway/entrance in winter.

Was this review helpful? Yes
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you, Kyoty for taking the time to review the Comfort Inn Owen Sound. Clean, comfortable and friendly is our motto, so it is wonderful to hear that we are maintaining our standard. We like to ensure our guests have an enjoyable relaxing stay so the patio’s and BBQs are a little touch of home. We would love for you... More 

Paris, Canada
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed two nights while attending an event in Owen Sound. This motel was clean except for lots of dried mud left on hallway carpets and in stairwells which was left behind by some hotel guests. The room was clean, the continental breakfast was nothing spectacular, average. Close enough to downtown.

Was this review helpful? Yes
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review

Thank you jmcan for taking the time to review the Comfort Inn Owen Sound. Currently we do have alot of construction crews staying with us and even though they do their best some mud does get tracked in. We do apologize for this. We are happy to hear that you were able to take advantage of the continental breakfast. We... More 

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