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All 10 Owen Sound hotels

BEST WESTERN Inn On The Bay

3.0 of 5 Hotel   |   1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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80%
Ranked #1 of 10 hotels in Owen Sound
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 6, 2014
Stephen Mr W Port Hope
  • Reviews (200)
  • Photos (87)
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200 people have reviewed this hotel

Traveler rating
    89
    67
    22
    8
    14
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46
75
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
There are newer reviews for BEST WESTERN Inn On The Bay
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Port Hope
2 reviews
5 of 5 stars Reviewed April 6, 2014

I have stayed here probably over 100 nights. The one thing I can say is that they are consistently top quality. The staff are very friendly and make you always feel at home. They keep the buildings and grounds in top condition.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Stephen, I must say, your loyalty to this hotel is nearly unmatched. Given the number of times you have stayed with us, your compliments could not come with a higher regard. Your review is most appreciated and please do not hesitate to let me know if there is anything we can do to make your stay more enjoyable. We... More

Walton, Ontario
Top Contributor
53 reviews 53 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed in a Fireplace Suite at the Best Western Inn on the Bay while in the area for a hockey tournament. The room was spacious and allowed us enough space to entertain friends. The restaurant was a pleasant surprise. Not your run of the mill crowded breakfast room. One day we had the continental breakfast, which was abundant in... More

Was this review helpful? Yes 1
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello JDMitch, Thank you for taking the time to provide this review on our hotel. I am glad that you enjoyed our restaurant as we do strive to provide value in our breakfast program and offer great quality for a reasonable price during lunch and dinner. We do not often allow mini sticks within the hotel, but I know that... More

Hamilton, Canada
2 reviews
5 of 5 stars Reviewed February 23, 2014

Friendly reception on arrival, comfortable room and bed, friendly service for room service, very helpful and welcoming at reception for both check in and check out, waitresses were pleasant, restaurant food was adequate, quiet, tower room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi paulbelcher, Thank you for taking the time to provide such a kind review. Your experience is an example of exactly what we attempt to provide every guest in our hotel. A clean, quiet and comfortable stay with employees that genuinely care about each guests experience. Thank you again for taking the time to write your review. More

Newmarket, Canada
1 review
4 of 5 stars Reviewed February 16, 2014

Hotel was good, but all the e-mails they send and make me fill out a survey about my trip add to my exhausting e-mail inbox. Not cool. I would prefer if they spent that money to have a restaurant that would make you breakfast. Everyone can agree that no continental hotel breakfast buffet is appetizing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Tim A, Thank you for taking the time to provide this feedback. I have been in contact with Best Western International regarding their emails and apologize for your overwhelming amount. I hope they take a good look at it in our head office. While I can not argue that continental breakfast is not overwhelmingly appealing, we do make efforts... More

AURORA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2014

I stayed at the BW in Owen Sound and hosted a presentation. The people here go the extra mile!! My projector broke down and the manager had one for me in 5 minutes AND, at no charge. All the staff are very warm and friendly. The presentation room was exactly as I had asked and very clean. My hotel room... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello Bruszer, Thank you for taking the time to write such a wonderful review. We truly care about each guest experience and are always willing to go great lengths to accommodate. I often find myself involved in doing so as it was with your experience here. Cleanliness is at the very top of our list along with guest satisfaction. I... More

Oakville, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2014

Overall, this is a good choice with rooms being well maintained and clean if not a little dated. Front desk staff was ok - seemed a bit disinterested at times. We did no not use the breakfast coupons but the kids said it was "the usual" continental. As noted the rooms were clean and with special covers on the remote... More

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello KRD13, Thank you for taking to time to complete a review on our property. We pride ourselves on the cleanliness and condition of this hotel. We continue to update each year and will soon be completely up to date with all of our facilities. All full size pool is certainly on our wish list, but it can be difficult... More

London, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed January 7, 2014

Stayed here for 1 night while snowmobiling in the area. - The Room was fantastic. Very clean and certainly a higher end feel to the room. Nice little "Best Western" touches in the rooms. The restuarant left us disappointed for supper as the soup was awful, and the rubs were marginal at best. The Continental breakfast was satisfactory.

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi gbenmerc, I am glad that you enjoyed your room and appreciated how well kept the hotel is. We are a fantastic snowmobiling destination for Owen Sound being located on the snowmobile trail as well as on Georgian Bay. I hope you enjoyed the beautiful snowmobile trails we have in the area also. The restaurant on site is often known... More

Lions Head
Top Contributor
53 reviews 53 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed here over the xmas season and loved our room and the quality of cleanliness,. especially the covers on the remote and telephone receiver. The staff were more than friendly and sure made you feel welcome. Lunch was perfect, lots of great food at a fair price. Dinner was average but of course it was a very busy time.... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi jean519, I would like to thank you for taking the time to write this nice review. The staff here work hard to keep a nice clean hotel and I am glad that you were able to recognize that. We have also started to offer a special rate for guests coming to see any live shows in the area as... More

Ontario
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 28, 2013

This hotel is clean and comfortable with a delightful staff. I was impressed with the soap dispenser in the bathroom to cut down on soap waste. The food here was good and the glassed in dining room allows you to have a great view in the daytime but the room is very cold...likely indicating the glass needs to be replaced.... More

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Ontariochocoholic, I am glad that you were able to enjoy your stay here at Best Western Inn on the Bay. We are very fortunate to have such a wonderful location right on the water and we try to keep that a focal point for guests while they stay here. Keeping a clean hotel with friendly staff is what we... More

Toronto, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 27, 2013

We have stayed here many times and this hotel has always had very clean rooms and comfortable beds. It has the standard continental breakfast but you can order from a menu as well. The food is also good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi LongforKeyWest, Thank you for your patronage at this hotel. Your positive experiences here say a lot about the efforts of the staff and it is nice to see that it pays off. A nice clean hotel is one we can all be proud of. Thank you for taking the time to write this review. More

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Additional Information about BEST WESTERN Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inn On The Bay 3*
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
100

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