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BEST WESTERN Inn On The Bay

Certificate of Excellence
2.5 of 5
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1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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1,000 bonus reward points
BEST WESTERN Inn On The Bay
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Ranked #1 of 10 Hotels in Owen Sound
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Laura J London, Canada
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised to find such a lovely establishment in Owen Sound. Very clean, attention to phone covers and remote covers, super comfortable bed, high quality bed linens and towels. Great views of the Sound. Customer focused, friendly staff. Breakfast included - not great. Coffee needs a 'kick up', muffin was not fresh, pastry blah. What a let down after eating... More 

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Sarnia, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We attended a family wedding at the Bayshore Community Centre. The hotel location was perfect. The hotel was spotless, modern and inviting. We booked four rooms for one night and shortly after the hotel policy changed to a two night minimum. This hotel lost business from our other family members who were not allowed to book for one night like... More 

Review collected in partnership with Best Western

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Woodstock Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very enjoyable stay with good service. Clean rooms and hot tub very clean with a lovely view of the water. Windows in the restaurant overlook the Bay. Wonderful way to start the day! I will return again.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi RustyWoodstockCanada, I am glad to see that you enjoyed your experience at our hotel. The views over Georgian Bay are very easy to appreciate and the concrete walking path along the waters edge helps to maximize your experience at this location. It is my hope that you will be able to return again to enjoy this beautiful area before... More 

Cambridge
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The clean super updated rooms and staff make the difference. Its a little higher then the others in the area... for a reason, you wont be disappointed and if you are, simply tell any staff member. They are all pro's and will take care of you.

Was this review helpful? Yes 2
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi ACEMAN519er, Words could not express my appreciation for what you have included in your review of our hotel. It highlights everything we work for in this industry and shows that the efforts of our staff members pay off. Every member of our team genuinely cares about each guest experience and they are all empowered to help make sure you... More 

Montreal, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been lucky enough to travel extensively and anticipated a fairly run-of-the-mill hotel when we booked at the Best Western in Owen Sound for a wedding. We were very pleased when we arrived and saw the lovely room they put us in (#465), complete with a fireplace, view of the lake, and jacuzzi (in the living room). The room... More 

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Globetrotter30, It is great to see that you were pleasantly surprized by the cleanliness and quality of our fine hotel. We have over 10 different guest room types to choose from with everything from a kitchenette to a boardroom table and spectacular views of the bay are a bonus for most suites. Our focus on quality and cleanliness combined... More 

Port Hope
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Here is my story. I tried to use the cooperate travel agency and they said it was all booked out. So I called the front desk at Inn On The Bay and they found a great room for me. As always they will help any way they can to make your stay as good as possible. The staff always take... More 

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Stephen Mr W, I am glad to see that our front desk team was able to find suitable accommodations for you even in busy times. We genuinely appreciate your business and enjoy having you stay with us each time you travel to Owen Sound. Because many of our staff members have been working here for a long time, most... More 

Woodstock, ON, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is becoming outdated yet the prices reflect a much more up to date hotel. I went to Owen Sound for business and chose this hotel because of the beautiful view, and it had a whirlpool and hot tub. I was stuck in a room with a view of parking lot and some bush you couldn't see beyond. When... More 

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Amy R, I have attempted to contact you by phone as I would like to apologize personally for your experience at our hotel. I can assure you that this is not an average experience here and I would enjoy the opportunity to make it up to you. It is true that this property could use some updating but there... More 

ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed at this hotel but just overnight. The hotel is expensive but after seeing the poor reviews of the other hotels in Owen Sound we chose this one. The hotel is amazingly clean, to the point I thought it was brand new, the entire building is spotless. Our room was very nice with a separate... More 

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Moose20 , Thank you for posting this review of our hotel. We strive to be the number one hotel in this area by maintaining a great facility and providing excellent service. Our guests often find that we are well worth the price once they have stayed with us. I am glad this was the case with your experience as... More 

Mitchell, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Don't know how to get a free night after having stayed at Best Western so many times. Sometimes I book through hotel.com. I would like to know how to book in order to get a free night from my collected points

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Maria B, I am thrilled that you were happy enough with your experience to give us a full rating in your review. Redeeming points with Best Western should be relatively easy to do by calling our international reservations office at 1 800 780 7234. The reservations agents will be happy to assist you in getting the best value for... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were in town for a wedding. It was easy to get an early check in, so that we had enough time to get ready for the wedding. Room was nice and clean. Alas, we were only in the room to dress or sleep, I would have liked to stay and check out the hotels amenities! We liked that they... More 

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Alyssa L, Thank you for taking the time to post this feedback regarding your experience at our hotel. It is nice to see that you enjoyed every part of your stay even though it was short lived. We are very proud of our breakfast program as it is rare to have the opportunity to order fresh made to order... More 

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