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All 10 Owen Sound hotels

BEST WESTERN Inn On The Bay

3.0 of 5 Hotel   |   1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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79%
Ranked #1 of 10 hotels in Owen Sound
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
nerfnerf Brampton, Canada
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183 people have reviewed this hotel

Traveler rating
    78
    64
    20
    8
    13
See reviews for
39
70
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brampton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Our stay was excellent. Loved the large king room and enjoyed the pool. Dinner was very good in the restaurant and the continental breakfast was excellent. Staff were very friendly and accommodating. We will definitely stay here again.

Review collected in partnership with Best Western

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Toronto, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best place I have stayed in Owen Sound. I have stayed in various places in the area and this is the best place in Owen Sound to stay. From for the staff to the very clean rooms it is the only place to stay in Owen Sound.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi LongforKeyWest, Thank you again for your continued patronage at this hotel. Your positive experiences here say a lot about the efforts of our staff and it is nice to see that it pays off. A nice clean hotel is one we can all be proud of and it is a bonus to be called number one. Thank you for... More

Toronto, Canada
Top Contributor
117 reviews 117 reviews
86 hotel reviews
151 helpful votes 151 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Best Western property felt outdated and tired. Our room was decently sized but felt like it could be cleaner. Staff were generally friendly. Breakfast was a pretty sad affair with very little hot food options, unlike other similarly priced hotels which generally offer more with their complimentary breakfasts.

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi politikgirl, I am sorry that you found some parts of this hotel to be outdated. It is difficult to keep all parts of a hotel up to date. The ownership invests a significant amount of money in upgrades and renovations each year to try and stay ahead. We are proud to be the most up to date hotel in... More

Port Hope
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here probably over 100 nights. The one thing I can say is that they are consistently top quality. The staff are very friendly and make you always feel at home. They keep the buildings and grounds in top condition.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Stephen, I must say, your loyalty to this hotel is nearly unmatched. Given the number of times you have stayed with us, your compliments could not come with a higher regard. Your review is most appreciated and please do not hesitate to let me know if there is anything we can do to make your stay more enjoyable. We... More

Walton, Ontario
Top Contributor
53 reviews 53 reviews
32 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed in a Fireplace Suite at the Best Western Inn on the Bay while in the area for a hockey tournament. The room was spacious and allowed us enough space to entertain friends. The restaurant was a pleasant surprise. Not your run of the mill crowded breakfast room. One day we had the continental breakfast, which was abundant in... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello JDMitch, Thank you for taking the time to provide this review on our hotel. I am glad that you enjoyed our restaurant as we do strive to provide value in our breakfast program and offer great quality for a reasonable price during lunch and dinner. We do not often allow mini sticks within the hotel, but I know that... More

Hamilton, Canada
2 reviews
5 of 5 stars Reviewed February 23, 2014

Friendly reception on arrival, comfortable room and bed, friendly service for room service, very helpful and welcoming at reception for both check in and check out, waitresses were pleasant, restaurant food was adequate, quiet, tower room.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi paulbelcher, Thank you for taking the time to provide such a kind review. Your experience is an example of exactly what we attempt to provide every guest in our hotel. A clean, quiet and comfortable stay with employees that genuinely care about each guests experience. Thank you again for taking the time to write your review. More

Newmarket, Canada
1 review
4 of 5 stars Reviewed February 16, 2014

Hotel was good, but all the e-mails they send and make me fill out a survey about my trip add to my exhausting e-mail inbox. Not cool. I would prefer if they spent that money to have a restaurant that would make you breakfast. Everyone can agree that no continental hotel breakfast buffet is appetizing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Tim A, Thank you for taking the time to provide this feedback. I have been in contact with Best Western International regarding their emails and apologize for your overwhelming amount. I hope they take a good look at it in our head office. While I can not argue that continental breakfast is not overwhelmingly appealing, we do make efforts... More

AURORA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2014

I stayed at the BW in Owen Sound and hosted a presentation. The people here go the extra mile!! My projector broke down and the manager had one for me in 5 minutes AND, at no charge. All the staff are very warm and friendly. The presentation room was exactly as I had asked and very clean. My hotel room... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello Bruszer, Thank you for taking the time to write such a wonderful review. We truly care about each guest experience and are always willing to go great lengths to accommodate. I often find myself involved in doing so as it was with your experience here. Cleanliness is at the very top of our list along with guest satisfaction. I... More

Oakville, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2014

Overall, this is a good choice with rooms being well maintained and clean if not a little dated. Front desk staff was ok - seemed a bit disinterested at times. We did no not use the breakfast coupons but the kids said it was "the usual" continental. As noted the rooms were clean and with special covers on the remote... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hello KRD13, Thank you for taking to time to complete a review on our property. We pride ourselves on the cleanliness and condition of this hotel. We continue to update each year and will soon be completely up to date with all of our facilities. All full size pool is certainly on our wish list, but it can be difficult... More

London, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed January 7, 2014

Stayed here for 1 night while snowmobiling in the area. - The Room was fantastic. Very clean and certainly a higher end feel to the room. Nice little "Best Western" touches in the rooms. The restuarant left us disappointed for supper as the soup was awful, and the rubs were marginal at best. The Continental breakfast was satisfactory.

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi gbenmerc, I am glad that you enjoyed your room and appreciated how well kept the hotel is. We are a fantastic snowmobiling destination for Owen Sound being located on the snowmobile trail as well as on Georgian Bay. I hope you enjoyed the beautiful snowmobile trails we have in the area also. The restaurant on site is often known... More

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Additional Information about BEST WESTERN Inn On The Bay

Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Inn On The Bay Hotel
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario
Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Owen Sound
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inn On The Bay 3*
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