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All 10 Owen Sound hotels

BEST WESTERN Inn On The Bay

3.0 of 5 Hotel   |   1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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Ranked #1 of 10 Hotels in Owen Sound
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
V6469FGrobertb Kendal, United Kingdom
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233 reviews from our community

Traveler rating
    105
    79
    27
    8
    14
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56
92
5
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kendal, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is located on a lovely waterfront. It is well appointed with a lovely bar and restaurant. The rooms are roomy, clean and comfortable. The staff are very helpful. The hotel appear to put a lot of importance on service and it certainly shone through. It would be nice if the hotel had a pool, but all the other... More

Review collected in partnership with Best Western

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Bancroft
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Travelling to Owen Sound to hike the Bruce Trail Sept 9th and 10th, we stayed at the Best Western Inn On The Bay. Fantastic Hotel! Clean rooms, nice spa & friendly staff made our stay enjoyable. With special thanks to JASON and MERCEDES for there help. Cannot wait to come back, so see you next year. Paul & Dianne Rollins,... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi leslie088, Thank you for taking time to post such a positive review of our hotel. We take pride in being a nice clean and relaxing place to stay and I am glad you enjoyed that. I hope that you were able to enjoy some of the waterfalls in the Owen Sound area while hiking on the Bruce Trail. There... More

MI
Top Contributor
80 reviews 80 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We only spent one day in Owen Sound. We found the hotel with no problem....checked in early and received an upgrade to the 4th floor in the tower. Thanks to Sandra. Very personable and knows her job. So impressed. Today when you travel and enter a hotel the first person you see is the hotel manager/associate. If they are well... More

Was this review helpful? Yes 1
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi fishonMi, I must admit, it is very gratifying to read your comments regarding our hotel and staff. We all work very hard to make each guest feel welcome and appreciated so it is nice to see that reflected in your review. Our beautiful location and modern hotel are easy to appreciate, but it is the employees here that make... More

Victoria, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Be very careful if you make a telephone reservation with this hotel. I made a reservation for 3 people in a two room unit. I forgot to get the name of the person who made the reservation. When we arrived, the hotel insisted on increasing the rate for the room as we had a third person. It was not a... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi 1772_on_the_road, I would like to apologize for the confusion over your reservation at our hotel. I am aware of your situation and the reservation was originally made for two guests in the room which may have been an error on our part. For that reason, we should have honored the original rate you reserved. The small increase in cost... More

Kelowna, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Thanks to the Staff(s) and the hotel facilities, Best Western gets it right. We have never had a disappointing stay at a Best Western facility; particularly, Marysville, WA, Owen Sound, ON, Sooke, BC, and Spokane. WA.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Frank S, I would like to thank you for your loyalty and patronage to our brand. The fact that you have not been disappointed with any Best Western hotel says so many great things about what we are accomplishing as a franchise. We are very proud of the product and service we provide and I am glad that you... More

cebu city
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Husband and I decided to stay at Best Western for the Labour Day long weekend. I'm not so sure what is the difference between an inn and a hotel. I felt that Best Western is a hotel. I was hesitant when I saw the area was a bit industrial and a bit far from downtown. But then I understood when... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi catcherintherai, Thank you for taking the time to post this review. We are very fortunate to have such a beautiful and quiet area surrounding the hotel and I am glad that you enjoyed it. Unfortunately, not all of our guest rooms have a view of the bay but I am glad that you had that view during your stay.... More

Ontario, Canada
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our 3rd year in a row visiting the Best Western Inn on the Bay Owen Sound. We requested early check in and were accommodated. We requested the same room as we stayed in last year (in a quiet area) and were accommodated. The only complaint about the room is that the mattress and pillows were a bit on... More

Was this review helpful? Yes 1
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Joyce T, Thank you for continuing to choose this hotel when you travel to Owen Sound. Your patronage is very much appreciated and we look forward to having you back each year. I am sorry that your experience with our beds and pillows was not quite as expected. Our mattress sets are brand new and should not be worn... More

St. Thomas
Contributor
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because we were attending a wedding in Owen Sound. Our room had a ice view of the water. Everything was clean. the room was quite nice and the food at the reception was very good. No complaints here. Would stay here again.

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi AnnSt_Thomas, It is wonderful to see so many compliments in your review of our hotel. We work hard to provide our guests with a clean, quiet and comfortable experience so it is very rewarding to see all of that mentioned in your comments. This is the perfect time of year to visit Owen Sound as the leaves start to... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed on this Sunday. This is our first time in the area. It located in a industrial area, I didn't had high hope when we drove towards the hotel. But turned out it was very enjoyable experience. The front desk mecedes was very warm and helpful. We were given a lakeview room as I requested. The room was very clean,... More

Was this review helpful? Yes 1
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi PinkLady913, It is nice to see that you could enjoy the water views from multiple areas of our property during your stay. Our location is a focal point in the experience we try to provide here and I am so glad that you were happy with it. The industrial area close by is not visible from the hotel so... More

Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The stay was fine - but felt over-priced. I just don't think paying over $230 for a typical hotel room - small, few conveniences, loud air con, not so great mattress and pillows - is worth that much money. You can't even rent movies - our room had a smallish screen with hazy reception. And no pool. The lesson learned... More

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi CharloToronto, Thank you for taking the time to post your review. I am sorry that you did not find sufficient value in your experience here and hope that you enjoyed your time in Owen Sound otherwise. The demand for guest rooms in Owen Sound in August is really high. I would assume that we only had suites available when... More

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Additional Information about BEST WESTERN Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inn On The Bay 3*
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario

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