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BEST WESTERN Inn On The Bay

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1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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BEST WESTERN Inn On The Bay
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BEST WESTERN Inn On The Bay
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287 reviews from our community

Traveler rating
    139
    96
    28
    9
    15
See reviews for
66
112
5
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • All months
    (287)
  • Mar-May only
    (55)
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    (110)
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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotels in the Grey Bruce area all seem to be over-inflated price wise. I've stayed at this hotel several times while travelling in the area for work and payed anywhere between $140-180 a night depending on the time of year. I find this relatively expensive for what is a nice, but by no means exceptional hotel. The rooms are clean,... More 

Was this review helpful? Yes 1
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi tkemp111, I would like to thank you for posting this review as it gives me an opportunity to address the rate structure with this hotel. You are correct in stating that the Grey Bruce area has a slightly higher average rate than many parts of southern Ontario. This has always been the case (to my knowledge) for several valid... More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Fantastic hotel. I really enjoyed the location and the room was great. You can tell why this hotel is one of the more pricey ones. It shows in what you get. Well worth it ! The room is very clean with a beautiful spacious bathroom. The hallways to your rooms are all locked with your room key so you feel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Karen, It is wonderful to see that you found value in your experience here and that we were well worth the rate. We are priced higher than other hotels in Owen Sound but we offer the only waterfront location and maintain a clean, modern facility for our guests to enjoy. We also have a reputation for being a peaceful... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My girlfriend and I used Owen Sound as a base for daytripping up the Bruce Peninsula and visiting local waterfalls. After a long day of hiking the Best Western provided a clean and comfortable environment for resting up. The bedding was extremely comfortable and we could hear no noise from adjacent rooms. The in-house restaurant provided a hearty meal and... More 

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Mark V, I would like to thank you for taking the time to post this review. Owen Sound is the central hub for Grey and Bruce counties and is often used as a starting point for many day trips up the peninsula, visiting waterfalls or going to Sauble Beach. We are proud to be the number one hotel in... More 

Kitchener
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Its a very clean and beautiful hotel. The rooms were really clean with all the required amenities. Our room was overlooking the Georgian bay and its was very soothin and calm. The compilmentary breakfast was also good... there was french toast, hard boiled eggs, muffins, and the as usual bread, jam, butter ..the usual stuff. We didn't eat at the... More 

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Sourav D, I am glad that you could enjoy your weekend getaway at our beautiful hotel. We are well known for being a nice quiet and clean place to stay while enjoying one of the finest locations along the shoreline of Georgian Bay. It is also nice to see that you enjoyed our continental breakfast as well. It offers... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My daughter and her family live in Owen Sound. When we go for a weekend visit, we always stay at the Inn on the Bay. The staff are friendly and helpful, the rooms quiet and comfortable. The restaurant is excellent. We have had the family for supper there on several occasions. The staff are very kind and friendly to our... More 

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Steve F, I would like to thank you for choosing our hotel when you travel to Owen Sound. We work hard to provide a clean and comfortable atmosphere for a variety of guests that travel to Owen Sound. Whether it is a family vacation or corporate travel, we seek to be a great choice for every accommodation need. Our... More 

Toronto, Canada
Top Contributor
521 reviews 521 reviews
125 hotel reviews
1,033 helpful votes 1,033 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed overnight at the Inn on the Bay while I was in town for business. The room was spacious and clean (except for the window which could use a good cleaning). The bed was comfortable and the room was quiet. The exercise room is passable and it is good to hear that an upgrade is... More 

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi JamesII, It is great to see that you and your wife enjoyed your experience at our hotel. The little things that you mentioned in your review are exactly what we focus on here. All of our employees are empowered to make sure that every guest is well taken care of during their stay even if there is a bit... More 

Owen Sound, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A very calming experience as it fronts onto Georgian Bay. The restaurant is Class 1 with a real chef. Rooms are clean and staff are pleasant. It's wheel chair accessible and the meeting rooms are expansive or as small as you may choose. A nice, restful spot to conduct business.

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

HI Edward B, I would like to thank you for taking the time to provide such a wonderful review for our hotel. Our location and updated facilities are certainly unique in this industry but I feel it is the efforts of our staff members that truly make the difference. I see the employees here go above and beyond for our... More 

Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

Sorry but this is the first time that I've every not been satisfied by Best Western. Our first night was a pot filed hall and a noisy hot tub above our heads and the second night was just the hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Dave, As stated in our conversation on the phone on Monday, I am terribly sorry for the experience you had while staying at Best Western Inn on the Bay. Unfortunately, some guests are not observant of rules (or laws for that matter) and certainly have no regard for other guests staying in the hotel. We made a strong attempt... More 

London, Canada
Top Contributor
99 reviews 99 reviews
73 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 23, 2015

I have not had good experiences at Best Western properties in eastern Canada so I was pleasantly surprised when staying at this property in Owen Sound. There is ample parking, the front desk staff were welcoming and friendly and the view of Owen Sound is quite nice. My room on the second floor was fresh and clean. The bath robes... More 

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi 2eratics, I am glad that we were able to surprize you with the level of quality and service at this hotel. We strive to provide a clean and up to date facility for our guests while focusing our efforts on genuine caring customer service. In reading your review, I could see that you enjoyed many of the amenities and... More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Loved it. Everything we needed was readily available and the staff were above and beyond pleasant and helpful. This hotel has been smoke free since it was built! It is clean and friendly. Foolishly I locked my car keys in the truck of my rented car. The desk staff helped me call the car manufacturer who rushed someone to the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Gary S, I am absolutely thrilled to see that you loved your experience at our hotel enough to post this wonderful review. It is equally pleasing to see that our staff members were so willing to go the extra mile to assist you when you were in need. We are becoming more and more known for this level of... More 

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