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BEST WESTERN Inn On The Bay

3.0 of 5 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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Certificate of Excellence 2014
BEST WESTERN Inn On The Bay
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BEST WESTERN Inn On The Bay
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253 reviews from our community

Traveler rating
    118
    85
    28
    8
    14
See reviews for
61
101
5
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brampton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 1 night and would recommend it to anyone. It is lovely and the staff at the front desk and in the restaurant are exceptional. The rooms are well appointed and the bed is very comfortable. We also enjoyed the hot tub in the small pool area. This hotel is very up-to-date and clean. I... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Great hotel. Clean and super friendly staff The food was excellent. The staff could not do enough for us and everyone was smiling and very pleasant. Made for a very nice stay. We always stay at this hotel when we come to the Owen Sound area

Review collected in partnership with Best Western

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ottawa
Top Contributor
57 reviews 57 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second time at this Best Western. Check-in with Kaitlin was a breeze. Our room had everything we needed including a fridge. The beds were very comfortable and the room was very clean. We had dinner in the restaurant and the food was awesome. I had the chicken, others had the steak. Everything was tasty and hot. Service... More

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London, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for Thanksgiving weekend to see the fall colors. The hotel has a wonderful view of the bay and the front desk was very helpfull. The room is nice and the breakfast was crowed and very busy despite the waitress trying their best to accomodate everyone request. Breakfast didn't have a lot of... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Colamq, Thank you for posting this review of your recent stay at our hotel. We genuinely appreciate that you chose to stay with us and hope that you were able to enjoy the beautiful fall colours in Owen Sound. I would like to apologize for your experience in our restaurant for breakfast. At times, it can be a very... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First-time trip to Owen Sound and it was to this lovely property for a wedding. We booked one of a block of rooms put aside for the wedding and it was at a slightly lower rate than others, as expected. We also called ahead to request early check-in so that we could dress there for the wedding instead of dressing... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi HGrrl, I must say, I quite enjoyed reading your review of your experience at our hotel. We are a wonderful venue for weddings in Owen Sound because of our excellent location and beautiful building. We also take care of all catering, decorating and bar services for every event in the hotel so many details can be coordinated through our... More

Tobermory
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was excellent. The check out was a breeze and she was friendly . Waitress we had was fantastic as she took the time to chat with us quite a few times. The room was a good size and grand view too. We passed a room staff in the hallway and she gave us a cheery good morning. We would... More

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Brian M, I am glad to see that you enjoyed your experience at our beautiful hotel. We appreciate each and every guest that stays with us and demonstrate that with genuine conversation whenever possible. Many of our guests come back regularly and have come to feel as though they are a part of our family over time. That is... More

Wingham, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one night last weekend at this motel - it was clean, modern, and very comfy. I love the fact that all the bedding gets washed after every client walks out - that put me at ease immediately. The remote control in a light cloth bag was also an excellent touch that I look for. The breakfast was very... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi ghstuart, Thank you for your wonderful review of our hotel. We have a strong focus on cleanliness in our organization and I am glad to see that you noticed it during your stay. The little things like a sanitized remote and phone often give our guests confidence in the state of their room. We have a lot of pride... More

Port Hope
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The Best Western in Owen Sound is one of the best Best Westerns that I have had the pleasure of staying in. The staff are exceptional. They are always ready to help. It's the simple things like ice scrappers ready at the door, a consistently clean room and the friendly atmosphere that make that extra bit of difference.

Review collected in partnership with Best Western

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Stephen Mr W, Thank you for taking the time to post your compliments on our hotel. Your patronage is very much appreciated and we would stop at nothing to ensure that you enjoy every stay with us. We are so fortunate to have such a wonderful group of employees here that go great lengths to make every guest experience... More

Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spend one night and it was very enjoyable and surprisingly comfortable to be there. The personnel was very friendly, attentive and easy to talk to. The facilities look very good all around, the room was quite clean, neat and the beds were of superior quality. Most impressive is the hotel's location right on the shores of Georgian Bay and... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi waterwagon, Thank you for taking the time to post such a wonderful review of our hotel! Your compliments reflect the experience that we try to provide here and there is no greater compliment than to see our efforts recognized in guest experiences. Our location is key to our success, but the efforts of our employees are what makes the... More

Tillsonburg, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Just spent 2 nights at this hotel. The service is top notch. Exceptionally clean. Meals in the restaurant were delicious. Service from Maegan and Lynn was excellent. We would recommend it to others and also come back ourselves. Thanks to Ken for his suggestions on things to do in the area.

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Papagramma, Thank you for your wonderful review of our hotel. All of the employees here genuinely care about each one of our guests and it is nice to see that reflected in your comments. The fact that you remembered each one of their names is a significant compliment on its own. I will be sure to recognize each one... More

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Additional Information about BEST WESTERN Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Inn On The Bay 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario

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