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Comfort Inn

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959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
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101 Reviews from our TripAdvisor Community

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Traveler rating
    38
    37
    12
    7
    7
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21
26
5
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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    (18)
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Raleigh, North Carolina
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Driving in to the hotel made me wonder if I had made a mistake in booking the hotel. The outside of the building and the common areas seem to be a bit tired and ready for a sprucing up. However, when we got into our room my feelings changed. The entire room had been remodeled and looked to be up... More 

Was this review helpful? Yes
St. John's, Canada
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here one night and were very satisfied with our experience. The room was large, comfortable and bright. The staff were pleasant and helpful. The beds were comfortable and all in all a nice hotel. I would recommend it. It was excellent value for the money.

Was this review helpful? Yes 1
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to comple our online survey regarding your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possibe to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Newcastle, Canada
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our last experience at a "Choice" hotel albeit a Quality Inn was off putting, but our decision to travel with our dog and the pet friendliness of this Comfort Inn has reunited us with the chain and this time we were not disappointed. We had a room with sliding doors to our parking spot reserved for our room which made... More 

Was this review helpful? Yes
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

New Glasgow, Canada
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 487 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Many years ago we had visited this particular Comfort Inn (959 Pembroke Street East) in Pembroke, Ontario. At that time we were not overly impressed so on other visits we took every opportunity to try other hotels in this area. However, on this June visit we decided to give it a try after reading in Trip Advisor that many new... More 

Was this review helpful? Yes
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests. We hope to see you soon! Sincerely, Carolyn... More 

Yorkville, Illinois
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cost more to stay on the first floor since there is no elevator for the second floor. Paid $125 for first floor with senior discount. Was cheaper if I would have booked by Internet. Other hotels were rated higher and cheaper. Shop on the Internet to get the best price.

Was this review helpful? Yes 1
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Ottawa, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 4, 2015

We were going to a ceremony for a family member at the base in Petawawa, and stayed at the Comfort Inn for one night. The room was a little hard to move around , with the way they have it laid out, but we were there basically to sleep, so no big deal. The 4 of us found the place... More 

Was this review helpful? Yes
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for your comments, they are greatly appreciated. I'm pleased that you had a pleasant stay and hope to see you again soon. Carolyn Aubin-Elliott General Manager Comfort Inn Pembroke More 

Toronto, Canada
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed March 8, 2015

Friendly staff, Clean rooms, nice toiletries. Not fancy but I would recommend. Decent restaurant next door and a well-stocked convenience store next door at the gas station. Free WIFI. Had to give "noise" an average but only because there was a kids hockey team staying there and they were playing in the hall! Didn't hear the street though or any... More 

Was this review helpful? Yes 1
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel in March of this year. Your feedback is very important to us and we can assure you that we will use this information to do everything to create an enjoyable experience for each of our guests. We hope to see... More 

Saint Jerome, Canada
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 18, 2015

Although not the best, certainly not the worst! Well situated, very warm welcome, check in was a breeze. Room was very good size, very comfortable bed and the room was clean. Honnestly, I can,t complain about much! Ok, maybe the breakfast had limited choice, but that's it. Would definately stay here again.

Was this review helpful? Yes
Kim S, Manager at Comfort Inn, responded to this review

Thank you for the wonderful feedback during your recent stay with us. We are very excited that we could provide and meet your expectations. Please come back and visit any time. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

Friendly staff, accommodating to our dog. Very upfront about all fees. The continental breakfast was awesome, much better than expected. Had waffles with good coffee. We liked the fact that we had a sliding class door to the outside to let our dog out. Had a nice little park behind for the dog to run around.

Was this review helpful? Yes 1
Jody H, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful remarks. We are truly happy that we met your expectations. Hope to see you again More 

Muskoka District, Canada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 19, 2015

Excellent Customer Service , Kim at the Front Desk is great and accomodateing Quick and efficient,The rooms are Brand New Marble top vanity desk and Very Comfortable Beds , Nice Size TVs , Excellent Free Breakfast and over all Great expierance , Keep up the Good work Comfort inn , We at Canadian Energy Wholesale appreciate coming back from a... More 

Was this review helpful? Yes 1
Jody H, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful remarks. We take pride in our hotel and our customer service. So happy we met your expectations. More 

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