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All 11 Pembroke hotels

Comfort Inn

2.5 of 5 Hotel   |   959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
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70%
Ranked #2 of 11 hotels in Pembroke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Dodgetraveler1 Wisconsin
  • Overview
  • Reviews (81)
  • Photos (31)
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81 people have reviewed this hotel

Traveler rating
    29
    28
    10
    7
    7
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12
22
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The remodel addressed all my concerns from the last time I stayed here. Updated rooms are very nice and cleanliness is excellent. I see there has been some issues with the wi if but my room was on the 1 st. floor and no issues. Breakfast was a great addition (waffles, cereal, yogurt, juices and coffee) one that made for... More

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Dodge Traveller 1, I am so glad that you visited to see the results of our renovation. It was a process but one that we are so glad to have had. The first ever breakfast on property is sure getting rave reviews as well. I hope you have an absolutely amazing rest of your summer! We look forward to... More

Guelph, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel had gone through a renovation so our room was very comfortable. There was plenty of free parking. Our room was at the back of the building so we had a nice view of the Ottawa River. There was also a BBQ, mini-putting, sitting area, and playground. Our room had a comfortable king-size bed, hide-a- bed, desk, microwave, coffee-maker... More

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Pam Gurd Hughes, Thank you for being a guest of ours at the Comfort Inn Pembroke. Reading your review brought a smile to my face- We are so excited to have our guests share in our newly renovated hotel. I am so glad that you enjoyed your stay! Have an amazing summer! More

London, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have recently stayed overnight in this hotel, four people two, double beds. There is extra charge $10 for for each person, that's ok. but we were not told beforehand about it. We would expect all charges to be stated clearly before making our decision, not only shoved piece of paper to sign. (Yes, I know should've read before signing).... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Thank you Adam R for writing in and sharing your concern. When a reservation is made we ask how many people will be in the room to determine the room type and the rate. Always feel free to ask any questions before signing your registration card. I'm sorry that there was confusion at check in and i really do hope... More

Paris, Canada
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a comfortable, easy to recommend hotel right on the main drag. Efficient and friendly staff. My room was spotless and everything looked to be brand new. Keurig coffee maker in the room was nice to have. Hot breakfast was served in the morning. The only issue was the slow Wi-fi on the second floor. Would have been 5... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Dear Wingman_ Dan, Thank you so much for sharing your experience at the Comfort Inn Pembroke. This past May we underwent a total renovation with refreshed rooms, hallways and a first ever breakfast room. It's been a nice addition to our hotel. I will definately share this with my staff as they take pride in every room they clean and... More

Texas
Top Contributor
135 reviews 135 reviews
72 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 23, 2014

Be aware that this hotel is under some significant construction at the time of this review. The room we enjoyed was clean and well-positioned so that we were able to drive up to the rear sliding door with our car to load and unload. This was appreciated! The desk staff were both courteous and helpful. The internet wireless service they... More

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Texas Travel59 Thank you for sharing about the Comfort Inn Pembroke. We can't wait for you to see the final product either! The front lobby is very modern and our breakfast is super yummy i would love to be able to make you a waffle on your next visit. The internet wasn't as strong during renovations as there was... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 22, 2014

A very pleasant hotel, well-equipped with comfortable rooms. The inn is partway through renovations, but these did not affect our stay in any way. The reception area seems to be preparing a breakfast section: this was not yet ready, but instead, the hotel offers $5:00 vouchers for a meal at a nearby restaurant. The central part of Pembroke is a... More

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Jody H, General Manager at Comfort Inn, responded to this review

Dear Crawfj, Thank you for writing in and sharing your experience at the Comfort Inn Pembroke. I am excited to write that today was our first day for breakfast and the comments have been awesome. I would love to be able to make a waffle for you on your next visit to the Ottawa Valley. Have an amazing summer and... More

Richmond, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

I recently did the cross country drive I do twice a year, from Vancouver to SW Nova Scotia. Pembroke was a one night stop, and after staying at another local hotel last September, and having a less than stellar experience there, I stayed at Comfort Inns on six of the seven nights on this trip. A trip with dogs by... More

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Jody H, General Manager at Comfort Inn, responded to this review

Thank you Chef Steven 56 for writing in and sharing your experience. It was a pleasure having you as our guest and you need to know that you, your family and pups always have a place to stay at the Comfort Inn Pembroke. So many things have happened since you checked out we are now out of the room and... More

Aurora, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 7, 2014

Although this hotel advertises itself as "Pet Friendly" it really isn't. We reserved a pet friendly room at this hotel for two nights. There was an additional charge for our dog which we were aware of and found the additional charge to be reasonable. No problem at this point. After a day long drive we arrived at the Comfort Inn... More

Was this review helpful? Yes 6
Jody H, General Manager at Comfort Inn, responded to this review

Dear LJM Aurora, Thank you for writing in and sharing your concerns. Since our conversation we have taken the steps to make sure that it is on our Choice site so that pet owners travelling are aware that their animal is not to be left unattended. I know myself as a dog owner that my pet is well behaved in... More

Simcoe, Canada
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed May 5, 2014

I have stayed here several times and been quite content. This trip finished me for this hotel. I booked a smoking queen room - same as all the other times. When I arrived they told me they had become a non-smoking hotel. That is fine - the hotel has the right to do that. However, they did not bother to... More

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear The kitty likes it here- Thank you for writing and sharing your thoughts and i do hope that you will allow us to have a second chance to make a first impression. We have gone non smoking and by the end of May will have a breakfast room with refreshed rooms on property. I apologize for the inconvenience of... More

Gatineau, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2014

This hotel is perfect, the price is sheap! We have stay for one night. The room was very clean. The room is simple but for the price it was good. The location is great, close to the restaurant ans shopping mall.

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Julie, Thank you so much for writing such a nice review. We hope that you will come back to stay with us soon as we will be refreshed in May and will have a breakfast room on property! Have an amazing week and I hope the sun is shining where you are! More

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Additional Information about Comfort Inn

Address: 959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
Phone Number:
Location: Canada > Ontario > Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Class
Official Description (provided by the hotel)
The Ottawa Valley's Most Awarded Hotel offers each guest personalized service to meet your particular travelling needs. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. Inside we offer 24 hr hot beverage. Our rooms have been awarded as 'above average' for the level of cleanliness and attention to detail. Designed to suit individual needs, the Pembroke Comfort Inn offers Riverview, Business, Luxurious King Rooms,as well as standard rooms. A limited number of smoking rooms are available. Competitively priced, the Pembroke Comfort Inn offers more for less. ... more   less 
Number of rooms
61

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