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All 11 Pembroke hotels

Comfort Inn

2.5 of 5 Hotel   |   959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
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Ranked #2 of 11 Hotels in Pembroke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Jo-Ann P
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88 reviews from our community

Traveler rating
    32
    31
    11
    7
    7
See reviews for
16
23
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Comfort Inn on our way to Nova Scotia which is a pet friendly hotel. Has cute features on the property with a nice park setting , mini - golf and swings .....also has nice breakfast and friendly staff.

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

Thank you Jo-Ann P for writing in and sharing your stay with us at the Comfort Inn Pembroke. We like to think of our pets as family so we are definately glad that you brought yours- So glad that you stopped in to visit on the way to the East Coast. Know that we're always your home away from home!... More

Buckhorn, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2014

The receptionist, Jody, was very welcoming and helpful. The room was nicely decorated and clean. They offered hot waffles, eggs and bacon for breakfast. Only wish we had been on the river side rather than the roadside so we could have enjoyed the outside sitting area.

Was this review helpful? Yes 6
Jody H, General Manager at Comfort Inn, responded to this review

Dear Laura 759, You are so right the riverview is beautiful and on your next visit we will do our very best to make sure your room is on that side. I'm so glad that you enjoyed our breakfast area this is a first for us this summer and we are excited to share it with our guests. Thank you... More

Toronto, Canada
Top Contributor
117 reviews 117 reviews
23 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 23, 2014

From the moment I walked in to the lobby to the moment I left, I was treated to friendly and courteous staff. I was concerned about overnight weather for my bike and the receptionist was kind enough to permit me to park my bike under the covered driveway at the main entrance. Rooms are clean, newly renovated. The room I... More

Was this review helpful? Yes 8
Jody H, General Manager at Comfort Inn, responded to this review

Dear CdnTrvlr042, Thank you for the smile that you put on my face while reading this post. I will definately share this with my staff. This summer has been an exciting one for us being renovated and then having a new breakfast on property to share with our guests. I wish we could have had better weather so that your... More

Montreal, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed August 20, 2014

We were 3 couples and stayed for 1 night on August 16. This is our 2nd time staying at this hotel, the other time was before the remodel and I thought they did a good job. The best thing about the room is the bed. All of us thought the beds are extremely comfortable and someone actually looked at the... More

Was this review helpful? Yes 7
Jody H, General Manager at Comfort Inn, responded to this review

Dear IceSeafromMtl, Thank for for choosing the Comfort Inn Pembroke on your return stay to the Pembroke area. We are so excited to share the renovations with everyone. I am glad that you and your friends had a comfy sleep and the next time you visit we should try and get you to overlook the Ottawa River. The sunsets are... More

Thorold, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2014

Our entire family stayed there August 8 and 9, 2014. The purpose of our visit was to bury our mother's ashes. From our first phone call to our departure, we received excellent service. Jody, General Manager, was very kind and caring. She and her wonderful staff attended to every need and request. The rooms were very, very clean. The entire... More

Was this review helpful? Yes 9
Jody H, General Manager at Comfort Inn, responded to this review

It's awesome from the staff point of view when the guests are fun and easy to get a long with. This definately was the case with your family! Know that the Comfort Inn Pembroke will always be your home away from home. Have an amazing rest of your summer and we will welcome you next year! More

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 6, 2014

We stayed here for one night while in town for a wedding. We had our dog with us, so we needed a 'pet friendly' hotel/room. The room they gave us claimed it was a non-smoking room, but obviously years prior it was a smoking room - it had a very strong stale smoke door. We figured since it was only... More

Was this review helpful? Yes 8
Jody H, General Manager at Comfort Inn, responded to this review

Dear "I have to say", Firstly I would like to thank you for staying at the Comfort Inn Pembroke with your family. I would like to apologize that you had to leave early due to your little one not being able to stop coughing. I sure wish that we would have known that on the hotel level as we would... More

Pembroke, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 31, 2014

The renos were great , nice breakfast nook . I needed to check out late and it was no problem. They can not do enough to make you happy.The staff is excellent , I am told the omelettes are to die for unfortunately I didn't have time for one. Next trip.

Was this review helpful? Yes 9
Jody H, General Manager at Comfort Inn, responded to this review

Dear BDV150650, I do hope that you are enjoying your summer and I thank you for writing in a sharing about your stay. I do agree the omelettes are yummy but I would definately try the apple cinnamon waffle. If i'm on shift i will definately be glad to make you one just ask for me! Thanks for being an... More

Wisconsin
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 24, 2014

The remodel addressed all my concerns from the last time I stayed here. Updated rooms are very nice and cleanliness is excellent. I see there has been some issues with the wi if but my room was on the 1 st. floor and no issues. Breakfast was a great addition (waffles, cereal, yogurt, juices and coffee) one that made for... More

Was this review helpful? Yes 10
Jody H, General Manager at Comfort Inn, responded to this review

Dear Dodge Traveller 1, I am so glad that you visited to see the results of our renovation. It was a process but one that we are so glad to have had. The first ever breakfast on property is sure getting rave reviews as well. I hope you have an absolutely amazing rest of your summer! We look forward to... More

Guelph, Canada
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel had gone through a renovation so our room was very comfortable. There was plenty of free parking. Our room was at the back of the building so we had a nice view of the Ottawa River. There was also a BBQ, mini-putting, sitting area, and playground. Our room had a comfortable king-size bed, hide-a- bed, desk, microwave, coffee-maker... More

Was this review helpful? Yes 9
Jody H, General Manager at Comfort Inn, responded to this review

Dear Pam Gurd Hughes, Thank you for being a guest of ours at the Comfort Inn Pembroke. Reading your review brought a smile to my face- We are so excited to have our guests share in our newly renovated hotel. I am so glad that you enjoyed your stay! Have an amazing summer! More

London, Canada
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 12, 2014

We have recently stayed overnight in this hotel, four people two, double beds. There is extra charge $10 for for each person, that's ok. but we were not told beforehand about it. We would expect all charges to be stated clearly before making our decision, not only shoved piece of paper to sign. (Yes, I know should've read before signing).... More

Was this review helpful? Yes 7
Jody H, General Manager at Comfort Inn, responded to this review

Thank you Adam R for writing in and sharing your concern. When a reservation is made we ask how many people will be in the room to determine the room type and the rate. Always feel free to ask any questions before signing your registration card. I'm sorry that there was confusion at check in and i really do hope... More

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Additional Information about Comfort Inn

Address: 959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
Phone Number:
Location: Canada > Ontario > Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn

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