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All 11 Pembroke hotels

Comfort Inn

2.5 of 5 Hotel   |   959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
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71%
Ranked #2 of 11 Hotels in Pembroke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
laura759 Buckhorn, Canada
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87 reviews from our community

Traveler rating
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    11
    7
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Buckhorn, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The receptionist, Jody, was very welcoming and helpful. The room was nicely decorated and clean. They offered hot waffles, eggs and bacon for breakfast. Only wish we had been on the river side rather than the roadside so we could have enjoyed the outside sitting area.

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Laura 759, You are so right the riverview is beautiful and on your next visit we will do our very best to make sure your room is on that side. I'm so glad that you enjoyed our breakfast area this is a first for us this summer and we are excited to share it with our guests. Thank you... More

Toronto, Canada
Top Contributor
118 reviews 118 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I walked in to the lobby to the moment I left, I was treated to friendly and courteous staff. I was concerned about overnight weather for my bike and the receptionist was kind enough to permit me to park my bike under the covered driveway at the main entrance. Rooms are clean, newly renovated. The room I... More

Was this review helpful? Yes 2
Jody H, General Manager at Comfort Inn, responded to this review

Dear CdnTrvlr042, Thank you for the smile that you put on my face while reading this post. I will definately share this with my staff. This summer has been an exciting one for us being renovated and then having a new breakfast on property to share with our guests. I wish we could have had better weather so that your... More

Montreal, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were 3 couples and stayed for 1 night on August 16. This is our 2nd time staying at this hotel, the other time was before the remodel and I thought they did a good job. The best thing about the room is the bed. All of us thought the beds are extremely comfortable and someone actually looked at the... More

Was this review helpful? Yes 2
Jody H, General Manager at Comfort Inn, responded to this review

Dear IceSeafromMtl, Thank for for choosing the Comfort Inn Pembroke on your return stay to the Pembroke area. We are so excited to share the renovations with everyone. I am glad that you and your friends had a comfy sleep and the next time you visit we should try and get you to overlook the Ottawa River. The sunsets are... More

Thorold, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Our entire family stayed there August 8 and 9, 2014. The purpose of our visit was to bury our mother's ashes. From our first phone call to our departure, we received excellent service. Jody, General Manager, was very kind and caring. She and her wonderful staff attended to every need and request. The rooms were very, very clean. The entire... More

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

It's awesome from the staff point of view when the guests are fun and easy to get a long with. This definately was the case with your family! Know that the Comfort Inn Pembroke will always be your home away from home. Have an amazing rest of your summer and we will welcome you next year! More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 6, 2014

We stayed here for one night while in town for a wedding. We had our dog with us, so we needed a 'pet friendly' hotel/room. The room they gave us claimed it was a non-smoking room, but obviously years prior it was a smoking room - it had a very strong stale smoke door. We figured since it was only... More

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

Dear "I have to say", Firstly I would like to thank you for staying at the Comfort Inn Pembroke with your family. I would like to apologize that you had to leave early due to your little one not being able to stop coughing. I sure wish that we would have known that on the hotel level as we would... More

Pembroke, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 31, 2014

The renos were great , nice breakfast nook . I needed to check out late and it was no problem. They can not do enough to make you happy.The staff is excellent , I am told the omelettes are to die for unfortunately I didn't have time for one. Next trip.

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

Dear BDV150650, I do hope that you are enjoying your summer and I thank you for writing in a sharing about your stay. I do agree the omelettes are yummy but I would definately try the apple cinnamon waffle. If i'm on shift i will definately be glad to make you one just ask for me! Thanks for being an... More

Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

The remodel addressed all my concerns from the last time I stayed here. Updated rooms are very nice and cleanliness is excellent. I see there has been some issues with the wi if but my room was on the 1 st. floor and no issues. Breakfast was a great addition (waffles, cereal, yogurt, juices and coffee) one that made for... More

Was this review helpful? Yes 5
Jody H, General Manager at Comfort Inn, responded to this review

Dear Dodge Traveller 1, I am so glad that you visited to see the results of our renovation. It was a process but one that we are so glad to have had. The first ever breakfast on property is sure getting rave reviews as well. I hope you have an absolutely amazing rest of your summer! We look forward to... More

Guelph, Canada
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel had gone through a renovation so our room was very comfortable. There was plenty of free parking. Our room was at the back of the building so we had a nice view of the Ottawa River. There was also a BBQ, mini-putting, sitting area, and playground. Our room had a comfortable king-size bed, hide-a- bed, desk, microwave, coffee-maker... More

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

Dear Pam Gurd Hughes, Thank you for being a guest of ours at the Comfort Inn Pembroke. Reading your review brought a smile to my face- We are so excited to have our guests share in our newly renovated hotel. I am so glad that you enjoyed your stay! Have an amazing summer! More

London, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014

We have recently stayed overnight in this hotel, four people two, double beds. There is extra charge $10 for for each person, that's ok. but we were not told beforehand about it. We would expect all charges to be stated clearly before making our decision, not only shoved piece of paper to sign. (Yes, I know should've read before signing).... More

Was this review helpful? Yes 3
Jody H, General Manager at Comfort Inn, responded to this review

Thank you Adam R for writing in and sharing your concern. When a reservation is made we ask how many people will be in the room to determine the room type and the rate. Always feel free to ask any questions before signing your registration card. I'm sorry that there was confusion at check in and i really do hope... More

Paris, Canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

This is a comfortable, easy to recommend hotel right on the main drag. Efficient and friendly staff. My room was spotless and everything looked to be brand new. Keurig coffee maker in the room was nice to have. Hot breakfast was served in the morning. The only issue was the slow Wi-fi on the second floor. Would have been 5... More

Was this review helpful? Yes 4
Jody H, General Manager at Comfort Inn, responded to this review

Dear Wingman_ Dan, Thank you so much for sharing your experience at the Comfort Inn Pembroke. This past May we underwent a total renovation with refreshed rooms, hallways and a first ever breakfast room. It's been a nice addition to our hotel. I will definately share this with my staff as they take pride in every room they clean and... More

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Additional Information about Comfort Inn

Address: 959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
Phone Number:
Location: Canada > Ontario > Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn

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