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All 11 Pembroke hotels

Comfort Inn

2.5 of 5 Hotel   |   959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
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70%
Ranked #2 of 11 hotels in Pembroke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
IceseafromMtl Montreal, Canada
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85 people have reviewed this hotel

Traveler rating
    31
    29
    11
    7
    7
See reviews for
15
22
4
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Montreal, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were 3 couples and stayed for 1 night on August 16. This is our 2nd time staying at this hotel, the other time was before the remodel and I thought they did a good job. The best thing about the room is the bed. All of us thought the beds are extremely comfortable and someone actually looked at the... More

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Thorold, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our entire family stayed there August 8 and 9, 2014. The purpose of our visit was to bury our mother's ashes. From our first phone call to our departure, we received excellent service. Jody, General Manager, was very kind and caring. She and her wonderful staff attended to every need and request. The rooms were very, very clean. The entire... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

It's awesome from the staff point of view when the guests are fun and easy to get a long with. This definately was the case with your family! Know that the Comfort Inn Pembroke will always be your home away from home. Have an amazing rest of your summer and we will welcome you next year! More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while in town for a wedding. We had our dog with us, so we needed a 'pet friendly' hotel/room. The room they gave us claimed it was a non-smoking room, but obviously years prior it was a smoking room - it had a very strong stale smoke door. We figured since it was only... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Dear "I have to say", Firstly I would like to thank you for staying at the Comfort Inn Pembroke with your family. I would like to apologize that you had to leave early due to your little one not being able to stop coughing. I sure wish that we would have known that on the hotel level as we would... More

Pembroke, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The renos were great , nice breakfast nook . I needed to check out late and it was no problem. They can not do enough to make you happy.The staff is excellent , I am told the omelettes are to die for unfortunately I didn't have time for one. Next trip.

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Dear BDV150650, I do hope that you are enjoying your summer and I thank you for writing in a sharing about your stay. I do agree the omelettes are yummy but I would definately try the apple cinnamon waffle. If i'm on shift i will definately be glad to make you one just ask for me! Thanks for being an... More

Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The remodel addressed all my concerns from the last time I stayed here. Updated rooms are very nice and cleanliness is excellent. I see there has been some issues with the wi if but my room was on the 1 st. floor and no issues. Breakfast was a great addition (waffles, cereal, yogurt, juices and coffee) one that made for... More

Was this review helpful? Yes 2
Jody H, General Manager at Comfort Inn, responded to this review

Dear Dodge Traveller 1, I am so glad that you visited to see the results of our renovation. It was a process but one that we are so glad to have had. The first ever breakfast on property is sure getting rave reviews as well. I hope you have an absolutely amazing rest of your summer! We look forward to... More

Guelph, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel had gone through a renovation so our room was very comfortable. There was plenty of free parking. Our room was at the back of the building so we had a nice view of the Ottawa River. There was also a BBQ, mini-putting, sitting area, and playground. Our room had a comfortable king-size bed, hide-a- bed, desk, microwave, coffee-maker... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Dear Pam Gurd Hughes, Thank you for being a guest of ours at the Comfort Inn Pembroke. Reading your review brought a smile to my face- We are so excited to have our guests share in our newly renovated hotel. I am so glad that you enjoyed your stay! Have an amazing summer! More

London, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2014

We have recently stayed overnight in this hotel, four people two, double beds. There is extra charge $10 for for each person, that's ok. but we were not told beforehand about it. We would expect all charges to be stated clearly before making our decision, not only shoved piece of paper to sign. (Yes, I know should've read before signing).... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Thank you Adam R for writing in and sharing your concern. When a reservation is made we ask how many people will be in the room to determine the room type and the rate. Always feel free to ask any questions before signing your registration card. I'm sorry that there was confusion at check in and i really do hope... More

Paris, Canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

This is a comfortable, easy to recommend hotel right on the main drag. Efficient and friendly staff. My room was spotless and everything looked to be brand new. Keurig coffee maker in the room was nice to have. Hot breakfast was served in the morning. The only issue was the slow Wi-fi on the second floor. Would have been 5... More

Was this review helpful? Yes 2
Jody H, General Manager at Comfort Inn, responded to this review

Dear Wingman_ Dan, Thank you so much for sharing your experience at the Comfort Inn Pembroke. This past May we underwent a total renovation with refreshed rooms, hallways and a first ever breakfast room. It's been a nice addition to our hotel. I will definately share this with my staff as they take pride in every room they clean and... More

Texas
Top Contributor
135 reviews 135 reviews
72 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed June 23, 2014

Be aware that this hotel is under some significant construction at the time of this review. The room we enjoyed was clean and well-positioned so that we were able to drive up to the rear sliding door with our car to load and unload. This was appreciated! The desk staff were both courteous and helpful. The internet wireless service they... More

Was this review helpful? Yes 1
Jody H, General Manager at Comfort Inn, responded to this review

Dear Texas Travel59 Thank you for sharing about the Comfort Inn Pembroke. We can't wait for you to see the final product either! The front lobby is very modern and our breakfast is super yummy i would love to be able to make you a waffle on your next visit. The internet wasn't as strong during renovations as there was... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 22, 2014

A very pleasant hotel, well-equipped with comfortable rooms. The inn is partway through renovations, but these did not affect our stay in any way. The reception area seems to be preparing a breakfast section: this was not yet ready, but instead, the hotel offers $5:00 vouchers for a meal at a nearby restaurant. The central part of Pembroke is a... More

Was this review helpful? Yes
Jody H, General Manager at Comfort Inn, responded to this review

Dear Crawfj, Thank you for writing in and sharing your experience at the Comfort Inn Pembroke. I am excited to write that today was our first day for breakfast and the comments have been awesome. I would love to be able to make a waffle for you on your next visit to the Ottawa Valley. Have an amazing summer and... More

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Additional Information about Comfort Inn

Address: 959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
Phone Number:
Location: Canada > Ontario > Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Class
Official Description (provided by the hotel)
The Ottawa Valley's Most Awarded Hotel offers each guest personalized service to meet your particular travelling needs. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. Inside we offer 24 hr hot beverage. Our rooms have been awarded as 'above average' for the level of cleanliness and attention to detail. Designed to suit individual needs, the Pembroke Comfort Inn offers Riverview, Business, Luxurious King Rooms,as well as standard rooms. A limited number of smoking rooms are available. Competitively priced, the Pembroke Comfort Inn offers more for less. ... more   less 
Number of rooms
61

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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