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BEST WESTERN Pembroke Inn & Conference Centre

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1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
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BEST WESTERN Pembroke Inn & Conference Centre
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154 Reviews from our TripAdvisor Community

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Traveler rating
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (24)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (22)
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Ottawa, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Totally renovated this year. We had a large, poolside, king room which was brand new, clean, and comfortable. Breakfast and wifi were complimentary. The indoor pool and hot tub were a wonderful bonus after walking 18 holes of golf. The attached restaurant was so convenient. We each had a local beer and shared a platter of nachos for lunch. Delicious!... More 

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ontario, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Outstanding location, plenty of parking and the food was terrific. The pool and hot tub are cleaned regularly and have a great view of the outside. Check-in was very fast and the rooms extremely clean and comfortable and Thanks god most of the TV channels are in English unlike Best Westerns in Quebec

Review collected in partnership with Best Western

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Victoria, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is a long drive from White River ON to Ottawa and on one my recent trips I was approaching the "too tired to carry on much further" point. I was nearing Pembroke when I spotted a sign pointing the way to a Best Western Hotel. That settled the matter so I made a left turn off Hwy 17 and... More 

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London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped off on route for one night and that did the the job. It is not very centrally located for the main part of Pembroke. Breakfast was included but not good, scrambled eggs tasted like what a think yellow polystyrene would taste like. It has been recently decorated etc and just as well, rooms functional, no safe in our... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very comfortable was there for 5 night for work.The room was clean the bed was OK.The breakfast was spot on had take out every morning to eat on the road.Going back this week again for work.

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Ottawa, Canada
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by this hotel. It has a modern lobby and recently updated rooms. The beds were firm and very comfortable. The room was equipped with a fridge and a microwave. It was very handy to have a full service restaurant on site - no need to search for place to have dinner and free breakfast was good... More 

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Waterloo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a few nights while working in the area. Enjoyed the large rooms and the small food area was very functional. Bathrooms are done in a nice style - no gross shower curtains to contend with! The internet was not too much of a hassle to use and didn't cut out very often. I didn't hear my neighbours... More 

Review collected in partnership with Best Western

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The check in was efficient and friendly. The hotel has had a complete renovation. From the rooms, restaurant and outside, very tastefully done. The staff is amazing! Last but not least, the rooms are very clean! Kudos to housekeeping 😀 We will be back!

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Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Carol E, thank you so much for your feedback! It's especially nice to hear your comment about our cleanliness, our Housekeeping Team works extremely hard to ensure our rooms are Ultra-Clean for our Guests. See you again soon! More 

Shelburne ON, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service and excellent renovations. We also enjoy Dave Beckett art as we grew up with Dave and his family (in Orillia on Harmon Rd and also in Marchmont where his log style home/studio is located)

Review collected in partnership with Best Western

Was this review helpful? Yes
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Steve R, thank you so much for the fantastic review! Very nice to hear feedback about Dave Beckett's artwork, we're proud to display it throughout our property. We were excited to have him here as part of our Grand Re-Opening so he could experience his work in our newly renovated Hotel! We look forward to seeing you again soon! More 

Caribou, Maine
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had driven all day and were delighted to arrive at this top-notch BW. Staff were friendly, knowledgeable, and helpful. Facilities are clean, well-maintained and amazingly comfortable! Very quiet, very clean. VERY comfortable beds. We had some of the BEST cod sandwiches we've ever had at the on-site restaurant, and that's significant for Downeasters from Maine. Waitress also recommended a... More 

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Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear ResearchJan, thank you so much for your amazing review! Our Executive Chef Jon (also an East Coaster) will be very happy to hear the comments about his menu selections. We truly appreciate your willingness to let us know how great your stay was, and we hope you'll stay with us again the next time you visit the Ottawa Valley! More 

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