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All 7 Richmond Hill hotels

Sheraton Parkway Toronto North

3.5 of 5 Hotel   |   600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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53%
Ranked #4 of 7 hotels in Richmond Hill
A recent review
5 of 5 stars reviewed 2 weeks ago
Dallas3100 Dallas, Texas
  • Reviews (269)
  • Photos (37)
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269 people have reviewed this hotel

Traveler rating
    60
    77
    61
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    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Los Angeles, California
Top Contributor
54 reviews 54 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 1 week ago

I have been to this property many times, and decided to stay there again this week. What a disappointment. Check-in was unbearably slow. Ben was trying to help another guest (w/o a reservation!) so the wait in the SPG Plat/Gold line was unbelievably long. My room request (on club floor) was not honored. Our room (on the 7th) was old... More

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Ladue, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel in the suburbs of Toronto is tired and worn. The carpeting, wallpaper, bathroom are 20+ years old. My local sponsors were embarrassed when they walked in the hotel and saw what was supposed to be a AAA 4diamond hotel-hard to know how that happened unless the rating was a decade old. The Marriott Courtyard and Marriott Residence Inn... More

Was this review helpful? Yes 1
Kingston, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me start off by stating that the hotel was very nice. I've travelled many times, including to Vegas for conventions, where I'd expect this situation, but never had. We stayed in room 310 (by the elevator). At 9pm a few girls were hanging out by the elevator, clearing drinking and being very loud. They were joined by many friends... More

Was this review helpful? Yes 5
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Hgreenley, Thank you for your valued feedback. We apologize for the inconvenience you've experienced during your stay. We do value your business and we do want you to come back. We are now investigating this incident and we will be meeting with our security department to prevent incidents like this from happening again. We do apologize for the overall... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed for a couple of months duration and the entire stay was an extremely pleasant experience, due mainly to the attentiveness and friendliness of the staff. The responsiveness from the front desk staff, the lounge/bar staff to the ladies servicing the rooms was very impressive and not usually available from other hotels. The location of the hotel to... More

Was this review helpful? Yes 1
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Dallas3100, Thank you very much for your feedback. We are happy to learn that you have enjoyed your stay with us and that you can use our convenient location as an advantage. We hope we can welcome you back soon! More

Richmond Hill, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I’m the bride who stayed at this Hotel’s apartment suite, along with 3 bridesmaids on Friday July 11th 2014. I wanted to stay in an apartment suite the night before my wedding Saturday July 12th 2014. I came to this hotel ONE YEAR AGO and was referred to talk to Tarek A.(sales manager). My fiance emailed him and confirmed an... More

Was this review helpful? Yes 9
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your feedback, we do apologize for you not having a pleasant stay with us, we have addressed your issue with our team members. However, our Club Lounge privileges were only for the Bride and Groom. All of your guests were welcome to utilize the lounge at a cost. Should your travel or special occasions bring you back... More

littlecookiemonster
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel the night before my friend's wedding. First off, the place is under construction, so the entrance to the hotel is not as convenient as it used to be. The hotel looks like it's been renovated only in certain areas. The lobby looks nice, however, the Suite side of the hotel is a bit dated. I was... More

Was this review helpful? Yes 12
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear littlecookiemonster, Thank you for your feedback, we do apologize for you not having a pleasant stay with us, we have addressed your issue with our team members. However, our Club Lounge privileges were only for the Bride and Groom. All of your guests were welcome to utilize the lounge at a cost. Should your travel or special occasions bring... More

London, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton for one night while in town on Business. This hotel is in a very good location, with easy access to both Hwy 404 and Hwy 7. It's located within a large business park. The rooms look like they have been updated recently and the bed was comfortable. If you are a large person you might... More

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SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear SailorDude, Thank you for taking your time to write us a review. We are glad you enjoyed our convenient location to the business park as well as the room and bed. As you may know, most Starwood properties do charge for Wi-Fi as part of a service provided by the hotel. We have a dedicated I.T. Department that overlook... More

Windsor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel! Spa was great, room was comfortable, Debbie, I think her name was, was a joy to speak to. The only put fall is location. Heavy traffic due to construction, not much to see if u aren't driving. Overall a pretty great hotel.

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear HappyGoLuckyLady007, Thank you for taking your time to give us a review. We are thrilled that you've enjoyed your stay with. Debbie is our guest services agent and have been with us for over 25 years! She is definitely a joy to our organization as all of us love hearing her voice and seeing her face everyday. We hope... More

Richmond Hill, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last weekend with two girlfriends. The spa experience was lovely. The a c didn't work all night. Management offered to move us at 3:00 a.m. but we were not interested in moving at that time. The pool area looked dirty and uninviting. We enjoyed the bar atmosphere very much. We ordered the eggs benedict for... More

Was this review helpful? Yes 1
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Heidi, We are sincerely sorry about the experience you had at our restaurant. We have passed this review down to our maintenance team as well as our health club manager to reflect the work that needs to be done to avoid it from happening again. I hope we can welcome you back again. More

Ottawa
Top Contributor
66 reviews 66 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel for both business and pleasure and the latest time was this weekend. For activities north of the 401, this is pretty good location, likely not as good if you are looking to spend a lot of time in the downtown core. There are a number of restaurants close by where you can walk and leave... More

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Additional Information about Sheraton Parkway Toronto North

Address: 600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
Phone Number:
Location: Canada > Ontario > Richmond Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
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Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill, Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 
Number of rooms
312

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