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Sheraton Parkway Toronto North

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600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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Breakfast for 2 Included
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1 room 1 guest
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Sheraton Parkway Toronto North
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362 Reviews from our TripAdvisor Community

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Traveler rating
    90
    112
    75
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    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
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    (362)
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    (82)
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Trinidad
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel from 23rd August to 27th August 2015. The following is a breakdown of my experiences at this hotel: 1) I booked one hotel room (prepaid in advance) for 3 adults and 2 kids. We arrived before check in time so I asked the hotel to store our luggage while we visited the Vaughn Mills Mall.... More 

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Lakefield
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From our entry and check-in with Karen at the front desk, to room-service (Chris is awsome!) and Club Lounge use, the whole stay confirmed my "home-away-from home" feeling. The dining room is great, nice lounge area for meeting and relaxing, the "formal" dining area comfortable. Food is very, very good ! We had room service on this stay and I... More 

Was this review helpful? Yes
ParkwayHotels, Executive Assistant at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments and will certainly share them with our team. We are so glad that our team made you feel that this was your home away from home. Thank you for your continuous loyalty and please know that Chris and Karen will be recognized for their... More 

Midland, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was one heck of a great stay for us. From reception, with Ryan at the desk, to our good byes with Shahrzad. They and the whole staff were wonderful. Special request dealt with expeditiously and seamlessly such as no feather pillows, extra decaf coffee, extra plain sheet and the list goes on. Absolutely nothing was not done. What a... More 

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ParkwayHotels, Executive Assistant at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to write us a review and for your feedback. We are glad we were able to exceed your expectations during your stay. I am thrilled to share your comments with our team members and Ryan and Sharzad will be recognized for their efforts. We look forward to welcoming you again! Nam Lloyd-Hughes Executive Assistant More 

Bucks, UK
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As a weekly business traveller you like your flights and travel to hassle free and when you get to your hotel for the night you want everything to go well and smoothly, the less fuss i get the better i feel, i just want to feel as if i'm at home. check in was OK, nothing special waiting while the... More 

Was this review helpful? Yes
SheratonParkway221, Executive Assistant at Sheraton Parkway Toronto North, responded to this review

Good afternoon, I apologize that you didn't have a pleasant stay with us. Please know that this will be shared with the rest of our team so that we can improve on our services. Thank you for your feedback and we value your comments. I do want to apologize for the inconvenience that you have experienced. Please visit us again... More 

Markham, Canada
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We got married at this location in July of 2013 and we can not stop talking about how great everything was. The planners on site are great and so accommodating to all your needs. The price per plate is very reasonable and the food was amazing! We got married in the new ballroom near the front entrance (It had just... More 

Was this review helpful? Yes
SheratonParkway221, Executive Assistant at Sheraton Parkway Toronto North, responded to this review

Good morning, Thank you for taking the time to write us a review even a though it's been a few years since your wedding! We appreciate your loyalty and I am so glad that you and your wedding party enjoyed everything. I am thrilled to share your comments with our team. I hope that we'll have a chance to welcome... More 

Toronto
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this Sheraton a number of times over the past few years due to its good location north of Toronto. Recently I checked in for one night on business and was treated to the level of courtesy, understanding and professionalism that one would expect at a five-star hotel! I didn't have a loyalty card (I had several competitive... More 

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Good morning, I wanted to thank you for taking the time to write us a review! I am so glad you enjoyed your stay with us and thank you for your kind words about Karen. I will be sure to let our Font Desk Supervisors know so that she can be recognized for her hard work and professionalism. I appreciate... More 

Rochester, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed as part of a tournament for hockey. The hotel staff was great. From Jessica in sales who helped us get all set up and booked, To Karen with restaurant services, who made sure we could sit together at breakfast and got a buffet dinner set up for us. Also Shanta at the bar - she took care of... More 

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Good Morning, Thank you for taking the time to write us a review. We appreciate your feedback and I am so glad you and your team enjoyed your stay with us! I will be sure to share your comments with the rest of my team. We look forward to your return again next year! Kind regards, Guest Relations Manager More 

Calgary, Alberta, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a tour on TakeTours that put me in a group tour operated by Vacance Sinorama and we (me and my mother) stayed here for our last night on tour. This is my second and could most likely be my first favourite hotel room out of the five hotels we stayed at. The warm breakfast was hearty and very... More 

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your review in regards to your stay with us. I am so glad that this is one of your favourite hotels! Thank you for all of the kind comments. We appreciate your feedback and I will be sure to let our maintenance department know of your comments. I hope we can welcome you back again soon and... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here for our wedding night 15 years ago and went back to celebrate our anniversary. I sent in a special request for a speedy check-in, explaining the reason for our visit. Not only did we get a quick check-in, the general manager upgraded our room and had a romantic surprise waiting for us. Thank you so much Suzanne!... More 

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hi Marie France, Thank you for taking the time to share your feedback with us on Trip Advisor as well! We have received your email survey in regards to your stay and thank you for the high scores. Once again, happy anniversary and it was so nice to hear that you had a great time. We look forward to welcoming... More 

Hamilton, Canada
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night over the Civic long weekend to attend a wedding. Check-in was smooth, check-out slow as 2 different wedding parties had guests checking in at the same time. SPG was honoured with access to the Club Lounge for complementary breakfast. Our room was close to the lounge and elevator which made for a noisy morning. View... More 

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to write us a review. I do apologize that your check out time was slow and for the noise. I have shared your comments with the rest of the team so we can aim to improve on our services. We look forward to your future stay with us and have a great day! Kind... More 

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