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Sheraton Parkway Toronto North

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600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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Sheraton Parkway Toronto North
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Sheraton Parkway Toronto North
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321 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Sheraton Parkway on a business trip in Toronto. Needless to say it was hands down the most comfortable bed I've ever slept in other then my own home. Service was great and the breakfast was absolutely top notch. I will stay here every time I have meetings in the Markham area. Great hotel!

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London, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I was totally overwhelmed at how friendly the staff was at this hotel...especially the front desk staff and the cleaning service staff. We had a couple issues that was not within the control of the staff but they went over and above to make accomodate us. Location is convenient and the rooms were very comfortable. The buffet breakfast was very... More 

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking your time to leave us with the positive feedback! We are very excited to share your comments with our team members. We hope to welcome you again. Sheraton Parkway Management More 

Aurora, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience at this hotel was great! Location worked perfectly because it is very close to the 404 and the 407. The rooms were clean and staff was very friendly. Lobby restaurant was really good, amazing pad thai! And Starbucks in the lobby!

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments. We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Sheraton Parkway Management More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

First stay at this hotel, needless to say I will be back !! (2 night stay for business). My room and the hotel facilities were clean, the food was great and the staff so friendly and professional. Highly recommended.

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you so much for your positive feedback. We are excited to share the comments with our team members and look forward to welcoming you again! Sheraton Parkway Management More 

Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

My children and I were staying at this hotel for a team sporting event. After a horrific drive in a snowstorm with checked into the hotel at 10pm. Needless to say the room smelt when we checked in. As I sat in the chair to take me boots off I saw dog feces on the carpet under the coffee table... More 

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Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's an excellent facility in Toronto. Nice hotel with specious rooms. Excellent breakfast. Room service is really good. Not may choices but good food. Service is average, not like the Shertoan in Asian region.

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your feedback. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Sheraton Parkway is known for. Sheraton Parkway Management More 

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was looking for a hotel to stay in as I celebrated my Big 5-0 with my teenage son last weekend. We settled on this property, having bought a package deal online. We arrived, excited, on Saturday afternoon. I explained to the lady checking us in the special occasion we were celebrating and asked if we could swap the breakfast... More 

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your feedback. We apologize that we were not able to meet your expectations on the special occasion. We will be in touch with you in order to rectify any service issues. Sheraton Parkway Management More 

1 review
1 of 5 stars Reviewed February 23, 2015

I stayed in hotel Thursday night to Sunday morning for a conference held in this hotel. There were no garbage facilities provided for our hotel catered meals. The hotel staff was cold and unaccessable for the 3 days we were there. The rooms were fine but the atmosphere in the hotel Starbucks, restaurant and access to ice machines was horrible.... More 

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for sharing feedback. We sincerely apologize for any inconvenience you faced during your visit. We have directed your concerns to the appropriate departments and we will certainly implement best practices in order to improve our service. Sheraton Parkway Management More 

Ontario, Canada
Top Contributor
93 reviews 93 reviews
21 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed February 16, 2015

We have used this hotel for our hockey on numerous occasions. They are very accommodating for groups and teams. This is a busy hotel with many functions but the size of the facility makes it work. There is a Starbucks in the lobby and Tim Horton's in the parking lot so morning coffee is close by. You can easily walk... More 

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope to welcome you again on your next trip in town! Sincerely, Sheraton Parkway Management More 

Pickering, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2015

Went for 7th annual working weekend. King bed jr. suite was newly renovated as is a lot of this hotel on the north side of Toronto. Conveniently located to highways and right on a new modern transit system. Many good places to eat within walking distance But is also a part of a large multi level concourse/mall. Free more than... More 

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your feedback. We are glad that you found our service to be up to your expectations. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Sheraton Parkway... More 

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