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Sheraton Parkway Toronto North

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600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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Sheraton Parkway Toronto North
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398 Reviews from our TripAdvisor Community

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Guelph, ON
1 review
1 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel 2 nights last week for a conference I needed to attend for work. The hotel itself isn't bad, HOWEVER, they double charged me for my stay. When I phoned them, they blamed it on my bank, stating that my bank is likely "holding the funds" and that the funds will "probably be released in a couple... More 

Helpful?
Thank LawnaK
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 8 nights - rooms amazingly spacious and the staff very friendly. The bed was so comfortable I miss it. Was there with my wife and two little kids- swam in the semi heated pool. Only down side finding a parking at night was a mission every night. I will be back soon.

Helpful?
Thank Imran K
Tampa, Florida
Level Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed five times this past year and the staff, location and suites just are wonderful. This is our place when visiting family but needing to get some great shopping in and so close to dozens of great and well known restaurants nearby. It is easy to get to downtown Toronto or any region for that matter from this... More 

Helpful?
Thank junglefun123
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you very much for your review and for your kind words about our hotel. We are are so thrilled you enjoyed your stay with us. We hope to welcome you back again soon! More 

Bathurst, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My husband was/is in Toronto for work and was staying at this hotel. I decided to join him for a few days for a weekend getaway. First of all, the staff is very nice 😊, the rooms are nice, the hotel is massive, and very clean. There is a Starbucks conveniently located in the lobby. Now with that being said,... More 

Helpful?
Thank tpoir
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Please accept our apologies for the disturbances you experienced from the groups in house. We appreciate your feedback, as we are always looking for ways to improve on our services. If you are looking to stay at our property again please do let us know as we hope to make your future stay more pleasant than the last. Thank... More 

Detroit, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My hockey team enjoyed a very clean/newly remodeled rooms, excellent service and quality food. Driving was very easy, and there was many other restaurants, shopping and activities nearby to the hotel. I strongly recommend the hotel to every type of traveler.

Helpful?
Thank Msteck007
Spruce Grove, Canada
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time stayed, booked online and had no problem with check in or departure. I was on the 9th floor in the new tower and my king size bed and room were very nice and comfortable. I liked the club room perks with free soft drinks, coffee, and the snacks. they leave the room open after the 8pm cut off... More 

Helpful?
1 Thank HappycampersCanada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Lets start with the good, I stayed at this property when I arrived in Toronto for some business meetings, Front desk personnel was very helpful, quick check-in explained all the amenities and handed my keys, the moment I went to my room I saw missing details, wrinkles on my sheets, could not close to curtains properly. water stains in my... More 

Helpful?
2 Thank chunn c
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for taking the time to provide us with your detailed feedback. We are very disappointed to hear that you did not enjoy your stay with us. Please accept our sincere apologies in regards to your experience at our property. We will be sharing your comments with the rest of our team so that we can improve on... More 

Toronto, Canada
Level Contributor
304 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First of all the staff are really nice and made my stay very enjoyable. The rooms are large (we had 4 of us in a room). If you don't have a car there are lots of places within walking distance to go to - and a good variety. It is in a convenient location as it's just off Hwy 7... More 

Helpful?
1 Thank Elizabeth M
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to review us! We are so thrilled to see that you enjoyed your stay at our property. We appreciate your recommendation and your loyalty to our hotel. I hope we can welcome you back again soon! Have a happy new year! More 

Saint Thomas, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed with your hotel on December 20 and 21, 2015 with my 2 teenage daughters. We were celebrating my youngest 15th birthday and we had a fabulous stay. I had to write as we received the best customer service that I have received from any of the hotels that I have stayed with. I have worked for Starwood for... More 

Helpful?
Thank Maryane C
ontariopappy
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 23, 2015

Clean, comfortable and modern. Nice rooms with adequate space. Beds were very comfortable. Location is close o plenty of dining. Walking distance when weather is nice. Onsite hotel lounge and restaurant are a little expensive. You are close the major expressway routes like to 404 and 407. I can't comment on staff as I had little interaction. Place was very... More 

Helpful?
Thank ontariopappy
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to write us a review! We are so pleased to hear that you enjoyed your stay with us. Thank you for your feedback as we can use this to improve on services for our future guests. I hope we are able to welcome you back again soon! More 

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