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Sheraton Parkway Toronto North

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600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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Sheraton Parkway Toronto North
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Sheraton Parkway Toronto North
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326 reviews from our community

Traveler rating
    77
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    69
    47
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orangeville, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The front desk staff are very nice and checkin and checkout was fast. I have been going for about seven years and find the hotel getting a little run down. Leaks in ceilings, cracked tiles etc. in main corridor areas. The bed linens and pillows are very comfortable. It is nice to have times and Starbucks so close.

Was this review helpful? Yes
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for taking time to leave us with a review of your recent stay. We take guest comments very seriously and apologize for any inconvenience you faced during your stay. I am excited to share with you that we are working on renovating our property. Thank you for your loyalty and we look forward to welcoming you back soon!... More 

Ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed last weekend for our son's hockey tournament and were really happy with the hotel. We were in a great corner room on the fourth floor of the main tower and it was very spacious. Comfortable beds and clean rooms. The staff were accommodating to the team and gave us a large room to have a pizza party in.... More 

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ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for sharing your feedback in regards to your stay. We are glad that you have a positive experience overall. We do offer parking for buses and other large vehicles which can be reserved in advance when booking your group. Please feel free to inquire about this on your next group visit. Once again, thank you for taking your... More 

1 review
5 of 5 stars Reviewed 1 week ago

I always stay in Sheraton parkway whenever i have business in Toronto, the best thing ever is the staff specially front desk, special thanks to Mohammed Shoblaq for his excellent hospitality and customer service. Definitely i will come back?

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ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to write us a review. I am excited to share the positive comments with our team members about Mohammed Shoblaq. We look forward to welcoming you again. Monique Dennison Director of Sales and Marketing More 

Toronto, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here for the night based on good reviews about this hotel and we were not disappointed. The front desk staff were very helpful and accommodating. When we checked in, the room we got had a few minor issues like a light bulb was missing in the bathroom and the table lamp didn't work. Naturally, we let the reception... More 

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ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments and will certainly share them with our team! We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Monique Dennison Director of Sales and Marketing More 

Kitchener, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I attended a convention in this hotel that was extremely well organized and serviced by the hotel. The restaurant however was mediocre both with the food and the service. The bed was comfortable. Housekeeping seemed to have trouble keeping up however. We didn't get clean towels until appr 9 p.m. and had to call the front desk to request toilet... More 

Was this review helpful? Yes
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for sharing feedback on your stay. I am very sorry that your stay was less than satisfactory. I will personally follow up with the pertaining departments to in order to rectify any service issues. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are... More 

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton Parkway on a business trip in Toronto. Needless to say it was hands down the most comfortable bed I've ever slept in other then my own home. Service was great and the breakfast was absolutely top notch. I will stay here every time I have meetings in the Markham area. Great hotel!

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ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

We want to thank you for posting your positive feedback on our TripAdvisor page. We are more than thrilled to hear that you found our hotel to be fantastic. We want to welcome you back and it is our pleasure to have you stay with us again! Thank you! Sincerely, Sheraton Parkway Management More 

London, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was totally overwhelmed at how friendly the staff was at this hotel...especially the front desk staff and the cleaning service staff. We had a couple issues that was not within the control of the staff but they went over and above to make accomodate us. Location is convenient and the rooms were very comfortable. The buffet breakfast was very... More 

Was this review helpful? Yes
ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking your time to leave us with the positive feedback! We are very excited to share your comments with our team members. We hope to welcome you again. Sheraton Parkway Management More 

Aurora, Canada
1 review
5 of 5 stars Reviewed March 13, 2015

My experience at this hotel was great! Location worked perfectly because it is very close to the 404 and the 407. The rooms were clean and staff was very friendly. Lobby restaurant was really good, amazing pad thai! And Starbucks in the lobby!

Was this review helpful? Yes
ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments. We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Sheraton Parkway Management More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed March 13, 2015

First stay at this hotel, needless to say I will be back !! (2 night stay for business). My room and the hotel facilities were clean, the food was great and the staff so friendly and professional. Highly recommended.

Was this review helpful? Yes
ParkwayHotels, Manager at Sheraton Parkway Toronto North, responded to this review

Thank you so much for your positive feedback. We are excited to share the comments with our team members and look forward to welcoming you again! Sheraton Parkway Management More 

Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 8, 2015

My children and I were staying at this hotel for a team sporting event. After a horrific drive in a snowstorm with checked into the hotel at 10pm. Needless to say the room smelt when we checked in. As I sat in the chair to take me boots off I saw dog feces on the carpet under the coffee table... More 

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