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All 7 Richmond Hill hotels

Sheraton Parkway Toronto North

3.5 of 5 Hotel   |   600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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A recent review
4 of 5 stars reviewed 2 weeks ago
beach724 Canada
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252 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great suites, very friendly front desk. Amazing breakfast buffet. Fresh, gourmet and totally wonderful. Out daily server was Peter and he was AWESOME. He felt like a friend when we left. Looked forward to seeing him everyday. Make sure to ask for him! Pool is deep in the basement which is kind of weird. Long walk and doesn't seem like... More

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SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear beach724, We would like to thank you for staying at the Sheraton Parkway Hotel as well as taking valuable time to give us such an amazing review. Peter has been with us for many years and he is always loved internally and externally at our hotel. We are glad you have enjoyed your time here with us and we... More

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lobby was nice. The rooms were okay. A bit dated. Nice tvs. The view was a roof. Nothing nice. The restaurant Crave was actually pretty good! I had a steak sandwich and they brought shot glasses of soup. Was really neat. The gym..... A couple elliptical machines, dumbbells and a bike. Not really a gym in my opinion. The parking... More

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SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello trixyt, Thank you for staying with us and taking valuable time to write us a review. It is reviews like these that help us better ourselves as an organization. We are glad you enjoyed your meals at the Crave Restaurant. We are proud to be one of the few hotels with a 4-diamond award winning restaurant, owned and operated... More

Ontario
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My number one requirement in a hotel room is a clean, comfortable bed. The king size bed was very comfortable, lots of comfortable pillows and blankets. The room was clean and the decor pleasant. The staff at the front desk were helpful and polite. We were offered help with luggage, a nice touch. We didn't take them up on the... More

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SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear OntarioKwin, Thank you for staying at the Sheraton Parkway Hotel. We are thrilled to get a great detailed review such as this. We are glad you were able to use our hotel and also enjoyed a day in Downtown Toronto. I have passed this review to our management office as a success story to be shared with our staff.... More

Collingwood, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night for an event being held at the Sheraton North. Overall, it was a great experience. Room was nice, staff was friendly and attentive. Conference facilities were amazing. I would stay again. It was so easy to access coming from the north. Very convenient location.

Was this review helpful? Yes 1
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello Lynda R, Thank you for visiting us all the way from Collingwood. Our convenient location right off of the Hwy-404 helps travellers find us even during their busiest days. I hope you will visit us again during the summer, when we have one of the best Canada's Wonderland packages available. Thank you More

Victoria, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 4, 2014

Stayed one night. Rooms are dated but most service was good as with most Starwood properties. Hallways were loud and service in lounge was not very good. The server was just not very nice. Didn't seem to care. Seemed like it was a bad day or something.

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SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello CanucksFan154945, Thank you for taking your time to review our property. We are glad you were okay with our the service we provided during your stay. However we are terribly concerned about your club lounge experience. This review has been passed down to our management office for further investigation. I'd like to take this opportunity to apologize for the... More

Greenwood, Maine, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 3, 2014

Complaint 1: I checked in late (1:45am) after a long day of delayed flights. When I showed my ID (passport) the clerk went to make a photocopy of it. I asked why and she said, "we have to." I told her, "no, you don't" and demanded to see the photocopy destroyed, it was. If you value identity protection don't stay... More

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SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Richard B, I'd like to start off with a sincere apology for the inconvenience you encountered during your stay. It was not to our hotel standard and I've passed down this review for our management office to discuss and investigate. We do offer Internet at $7.99 as we provide Canada's fastest network while our IT specialist make sure our... More

COQUITLAM
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2014 via mobile

Coming in to the Toronto area I guess my expectations were set a little to high. As a co-owner of a company that has at least 16-20 nights a month shared between staff and self. I thought I would try out the offerings of the Sheraton in Richmond Hill. I found it dirty, my king sized bed had been short... More

Was this review helpful? Yes 1
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear PAUL B, Thank You for taking the time to provide us with the feedback about your stay with us. I want to apologize for the inconveniences you went through at our hotel. Checking into a dirty room can leave a negative lasting impression that overshadows the rest of any trip. Rest assured that your comments have been passed onto... More

Ottawa, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2014

We stayed for 5 nights during a conference. On the positive side, there is free underground parking which was very convenient, and a Tim Horton's next door. Our room had a big jacuzzi tub which was great. On the negative, they charge you $7.99 per day for internet! Who does that anymore? We stayed in room 490 and it is... More

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello Elena A, Thank you for your detailed review of our property. It is reviews like this that helps our organization better ourselves as a group, as we work together to serve you better. I have passed down that review to our Management group to use as an example for better housekeeping service. Our Internet service is the fastest and... More

Hampton On Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 12, 2014

After reading all the reviews I decided to stay in a hotel nearby instead. When it became clear that I should stay another night I decided to try this hotel after all. It was fine. Very nice staff. Big property, many rooms. Good food at breakfast and lunch through the event that I attended at this hotel. The dinners that... More

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello wannagotravel, Thank you for taking time to give us a review. We are thrilled that you have enjoyed your stay and that our services were up to your standards. We often pride ourself over the culinary arts displayed at our 4-diamond award winning Crave Restaurant. Since you have enjoyed our breakfast so much I would highly recommend our famous... More

Markham, Canada
1 review
5 of 5 stars Reviewed February 12, 2014

Great location !! Close to everything one might need while away from home on business, or pleasure. I found the staff very eager to please and helpful with dinner recommendations. Quiet comfortable lounge for relaxing and a great view from my free upgraded room.

Was this review helpful? Yes
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Chris M, Thank you for giving us a great review here! Our convenient location have proven to be loved by all of our visitors (especially our daily Starbucks patrons!) I have passed on this review to our front office staff as a success story. We are glad we could help with dinner recommendations and we are even more excited... More

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Additional Information about Sheraton Parkway Toronto North

Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill, Ontario
Address: 600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
Phone Number:
Location: Canada > Ontario > Richmond Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Richmond Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
Official Description (provided by the hotel):
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 
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