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All 7 Richmond Hill hotels

Sheraton Parkway Toronto North

3.5 of 5 Hotel   |   600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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Ranked #4 of 7 hotels in Richmond Hill
A recent review
4 of 5 stars reviewed yesterday
Harvey C
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275 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Every once in a while it's nice to stay at a "full-service" hotel. The Sheraton Parkway is one such facility. Location: Off Highway 7 (which is really a very busy street) and close to two major highways (the 404 aka the Don Valley Parkway) which runs north / south (right into downtown Toronto 20-ish kms away) and the usually speedy... More

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London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We couldn't fault the Sheraton Parkway. We stayed there for a couple of nights whilst touring Ontario from the UK. It was very well located for a visit to Canada's Wonderland which is within easy driving distance. Our room (A free upgrade to a lovely suite) was very comfortable and well furnished. There are several good bars and restaurants a... More

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Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Being an employee of a hotel from the states my expectations are slightly lower on some aspects. The gentleman that checked me in was wonderful, he was quick and was even able to get us in early although we did sacrifice room type but it actually turned out better since the room seemed more spacious. The outside of the hotel... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff was very accommodating and the room was clean and comfortable and quiet. The place is a little dated but is still a thing of beauty. Lots of resturants close by(walking distance). Lots of infastructure construction in the area but most of it is about complete so should be better soon.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel is old and tired. As a top tire platinum member I was not offered the benefits, even after I asked. The hotel is old, rooms are dingy (the first room we were given had a broken cabinet, drawer and bathroom door), not well lit and not well layer out. The bathroom is dingy, many rooms have cracked floor... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

First time at a Sheraton. Room is old, worn, and poorly laid out. In room jacuzzi is a very old and small in-bathroom whirlpool tub. Room is small and boxy. No exhaust fan in bathroom. Extra charge for everything. I learned my lesson and won't stay at Sheraton again. Front desk was kind, but couldn't help. If I could cancel... More

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
54 reviews 54 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I have been to this property many times, and decided to stay there again this week. What a disappointment. Check-in was unbearably slow. Ben was trying to help another guest (w/o a reservation!) so the wait in the SPG Plat/Gold line was unbelievably long. My room request (on club floor) was not honored. Our room (on the 7th) was old... More

Was this review helpful? Yes 1
Ladue, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 23, 2014

This hotel in the suburbs of Toronto is tired and worn. The carpeting, wallpaper, bathroom are 20+ years old. My local sponsors were embarrassed when they walked in the hotel and saw what was supposed to be a AAA 4diamond hotel-hard to know how that happened unless the rating was a decade old. The Marriott Courtyard and Marriott Residence Inn... More

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Kingston, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 20, 2014

Let me start off by stating that the hotel was very nice. I've travelled many times, including to Vegas for conventions, where I'd expect this situation, but never had. We stayed in room 310 (by the elevator). At 9pm a few girls were hanging out by the elevator, clearing drinking and being very loud. They were joined by many friends... More

Was this review helpful? Yes 5
SheratonParkway221, Public Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Hgreenley, Thank you for your valued feedback. We apologize for the inconvenience you've experienced during your stay. We do value your business and we do want you to come back. We are now investigating this incident and we will be meeting with our security department to prevent incidents like this from happening again. We do apologize for the overall... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 17, 2014

I recently stayed for a couple of months duration and the entire stay was an extremely pleasant experience, due mainly to the attentiveness and friendliness of the staff. The responsiveness from the front desk staff, the lounge/bar staff to the ladies servicing the rooms was very impressive and not usually available from other hotels. The location of the hotel to... More

Was this review helpful? Yes 1
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Dear Dallas3100, Thank you very much for your feedback. We are happy to learn that you have enjoyed your stay with us and that you can use our convenient location as an advantage. We hope we can welcome you back soon! More

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Additional Information about Sheraton Parkway Toronto North

Address: 600 Hwy-7 E | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
Phone Number:
Location: Canada > Ontario > Richmond Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
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Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill, Ontario

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Other (5)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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