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BEST WESTERN Parkway Hotel Toronto North

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600 Hwy 7 East | (at Leslie Street), Richmond Hill, Ontario L4B 1B2, Canada
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BEST WESTERN Parkway Hotel Toronto North
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199 Reviews from our TripAdvisor Community

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Kitchener, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

One person in our party had a difficult time figuring out how the shower worked in the early morning, so was disappointed with that, but otherwise, a wonderful stay, great breakfast included and lovely that it is attached to the Sheraton and several facilities are shared!

Review collected in partnership with Best Western

Helpful?
Thank njoyurtrip
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Good afternoon, Thank you for you taking the time to write us a review and It is great to hear that you enjoyed your stay with us! Please know that we have shared your comments with our team for areas of improvement. We look forward to welcoming you back to our property and have a wonderful evening! Warmest regards, Guest... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location off highway. Easy access from either highway 407 OR from Highway 400. Might be a little tricky getting into driveway. Rooms are nice and cozy. There are lots of restaurants in the area and a Tim Horton's coffee shop with in a 2 minute walk. Hotel is attached to Sheraton so you get to use the health club... More 

Helpful?
2 Thank sjrossyork
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello, Thank you for taking the time to review our property! We are so happy to hear that you enjoyed your stay with us and we look forward to your return. Have a wonderful week! Warm regards, Guest Relations Manager More 

niagara, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

A great location with nearby amenities. A good selection of room types. Easy accessibility to other forms of transportation. I enjoy coming here for the nearby amenities. Great selection of foods on-site.

Review collected in partnership with Best Western

Helpful?
Thank Joseph H
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for your review! We look forward to your return :) More 

Ottawa, Canada
Level Contributor
83 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When all major hotels were booked, there were there in a pinch. Next door to a bigger a hotel and right near of great authentic Chinese restaurants. Room was nothing to rave about, but the staff were great. Located near Beaver Creek area of Richmond Hill. Not a far drive to Pacific Mall. Close to highways and can get to... More 

Helpful?
Thank John S
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello, Thank you very much for your review! It is so nice to hear that you enjoyed your stay with us. Please know that we are in our second phase of renovations and we will be updating the rest of our guest rooms in the upcoming months. We will share these valuable comments with our staff, and I hope you... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Many perks to this hotel for us; complimentary team room for gathering, staff were good to clean around our coming and going for games, let us have rooms near teammates, pool big enough for everyone to swim together, lots of shopping nearby for between games, easy access to highways, fridges in rooms, chain restaurants nearby, Tim Hortons right there and... More 

Helpful?
Thank Sudstraveller
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for taking the time to write us a review. We love to hear feedback and your comments will be shared with our staff. We hope to welcome you and your team back again soon! Have a wonderful evening! More 

burlington, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

-hotel is outdated and need of a refresh -pool and exercise although fully functioning was dark and gloomy, kids were scared of change rooms -security is poor, anyone at anytime can use any external doors without a card -parking was limited -our room smelled of smoke that was the biggest disappointment -no elevator -if you are in a pinch it... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert D
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello, Thank you for taking the time to provide us with your feedback. We are disappointed to hear that you were not satisfied with your stay at our property. Robert, we do take security very seriously and anyone found on the property who should not be here, will be removed. Please know, that we are looking into installing an elevator... More 

Port Hope, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2016

On highway 7 just off the 404 and close to Yonge Street. We arrived last and it was busy but they added another front desk person and check-in went smoothly. Although we didn't take advantage of the free breakfast it was available. The wifi worked well. No elevator, but we were able to get a ground floor room this stay.... More 

Review collected in partnership with Best Western

Helpful?
Thank margaretm364
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello, Thank you for taking the time to write us a review! We are so glad to hear that you enjoyed your stay with us. We look forward to your return and hopefully you will have more time to try our breakfast! More 

Windsor, Canada
1 review
2 of 5 stars Reviewed December 22, 2015

I had booked using a credit card. When checking in I wanted to use my debit and the staff refused. I had to pay cash, but then he accepted my debit to cover incidentals!!!!!!! He gave me a hard time for not paying with the credit card I had booked the room, even though I had picture ID.

Review collected in partnership with Best Western

Helpful?
Thank Shamila T
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello Shamila, Thank you for taking the time to write us a review and for providing us with your feedback, Unfortunately, we cannot accept debit cards when checking in, as we need a credit card or cash that we can hold (for incidentals). When checking out, you are most welcome to pay by debit. We apologize if there was any... More 

Travelers are raving about these Richmond Hill hotels

Montreal, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 3, 2015

This was a very nice place that also offered breakfast vouchers for an adjoining Sheraton Motel restaurant which was great especially since breakfast at the Sheraton restaurant runs around 17 dollars plus. I thought the decor in the Best Western's rooms was fine-what I didn't expect was to see an entire medium sized shopping mall that was comprised of only... More 

Helpful?
Thank Lois L
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Hello, Thank you for writing a review! We are so thrilled to hear that you enjoyed your stay at our hotel. We look forward to your return and have a wonderful week! More 

Vancouver
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 3, 2015

We stayed here for 1 night while visiting family in Richmond Hill. It has close access to Hwy 7 which was nice, but overall the hotel needs updating. It had decent beds and the room was ok but I would say for the name of Best western I would expect more. I would also suggest paying the extra $10-20 more... More 

Helpful?
Thank ToshandTodd
SheratonParkway221, Guest Relations Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for your review and we appreciate your feedback. Please know that comments are shared with our team so that we can find areas of improvement. If there is anything we can do to make your stay with us more enjoyable please do not hesitate to let us know. We hope to welcome you back again soon! More 

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