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All 7 Richmond Hill hotels

BEST WESTERN Parkway Hotel Toronto North

2.5 of 5 Hotel   |   600 Hwy 7 East | (at Leslie Street), Richmond Hill, Ontario L4B 1B2, Canada
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Ranked #2 of 7 Hotels in Richmond Hill
A recent review
3 of 5 stars reviewed 1 week ago
Nigel T Long Valley, New Jersey
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120 reviews from our community

Traveler rating
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    23
    16
    14
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41
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long Valley, New Jersey
Contributor
19 reviews 19 reviews
12 hotel reviews
3 of 5 stars Reviewed 1 week ago

We spent 4 nights in this property just recently. It is definitely dated in decor and feel, however that is more than compensated for by the outstanding staff at all levels of service. The guest rooms are very clean and that is due to very diligent and efficient staff. My wife and I experienced three rooms in our stay due... More 

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ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for your feedback. We are glad that you found our service to be up to your expectations. We are thrilled to share your positive comments with our team members! We look forward to welcoming you again! Best Western Parkway Management More 

Ottawa, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is dated, so if you are looking for new, it's not for you. But if you are looking for clean, comfortable rooms, and friendly staff, I'd give this one a try. It is conveniently located near the Hwy 7 and 407 (actually at Hwy 7 and Leslie). Surrounded by lots of big box stores and restaurants. We were... More 

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ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments and will certainly share them with our team! We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Sincerely, Best Western Parkway Management More 

Kars, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was exceptional and accommodating. The room was comfortable, but the breakfast buffet was a disaster. The overworked staff couldn't be bothered to clear the tables and the line into the tiny buffet room extended across the dining hall. I skipped the complimentary breakfast the next day and went to Starbucks instead.

Review collected in partnership with Best Western

Was this review helpful? Yes
ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

May it be constructive or positive we value all guests’ opinions and feedback. We want to thank you for choosing to stay with us and sincerely apologize for any inconvenience. Our team strives to do their best and we truly care about our guests. Our number one goal is to excel at customer service & keep our guests happy. We... More 

Sudbury, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Such a lovely comfortable, clean, and quiet place to stay. The morning breakfast was unexpected, a special dinning room for guests, with a chef to prepare a morning breakfast omelet of your choice. Compared to other Best Western's I've stayed at your were lucky to get a morning coffee and dry cereal if you are lucky. Thank you, keep up... More 

Review collected in partnership with Best Western

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ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope to welcome you again on your next trip in town! Sincerely, Best Western Parkway Management More 

Detroit, Michigan
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed there two nights. First, didn't give adjoining rooms as request. Even though I know this is never guaranteed, I have yet to stay at hotel that couldn't actually deliver until now. Second, heat was broken in frigid Toronto winter - they did replace it, but it was a real pain. Third, gave me basement rooms - did not expect... More 

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ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for sharing feedback on your stay. I am very sorry that the room did not reflect the Best Western standard that we are known for. We will follow up with the pertinent departments and ensure that the mentioned issues are rectified. For your future stay please feel free to contact us and we will be happy to place... More 

Vancouver, Canada
Top Contributor
391 reviews 391 reviews
93 hotel reviews
193 helpful votes 193 helpful votes
2 of 5 stars Reviewed January 26, 2015

Tired place; definitely needs refurbishing. Security an issue too; unsecured side doors leading directly into hotel. All that said the place was clean and the staff friendly enough. Prices very reasonable too. You could do worse I suppose but there are better choices (Park Inn, Comfort Inn) at same price range nearby.

Was this review helpful? Yes
ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

May it be constructive or positive criticism; we value all guests’ opinions and feedback. We always strive to maintain excellent standards and meet guests’ expectations. We are currently in the process of renovating our guest rooms and want to thank you for your honest opinion. Also, our security department works hard to ensure a safe, warm and welcoming environment for... More 

Belleville, Canada
1 review
4 of 5 stars Reviewed January 22, 2015

The hotel staff were very friendly and helpful. The room was very clean. The water faucets worked well. Strongly recommended! I got a very good deal by calling the hotel directly. Will stay there again for sure.

Review collected in partnership with Best Western

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ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

We want to thank you for posting your positive feedback on our TripAdvisor page. We are more than thrilled to hear that you found our hotel to be fantastic in every way possible. It is great when our guests notice our many amenities and wonderful staff. Overall, we want to welcome you back and it is our pleasure to have... More 

Maynooth, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

Hotel was clean & comfortable, pool was nice & warm, & they changed it to Salt Water since my last stay - which I like very much!... The Internet Rate was acceptable. Parking was a bit tight to find a spot, but no unusual for the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments and will certainly share them with our team! We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Sincerely, Best Western Parkway Management More 

Kingston, Canada
2 reviews
4 of 5 stars Reviewed December 23, 2014

Hotel staff was courteous and helpful, room was clean and comfortable. Room amenities included microwave, mini fridge, and coffee maker. Room had 2 beds with 4 pillows on each bed, and an extra 2 tucked in the dresser drawers! If you want to make a big nest out of pillows this is the place! lol. Our room also had a... More 

Was this review helpful? Yes
ParkwayHotels, Manager at BEST WESTERN Parkway Hotel Toronto North, responded to this review

Thank you very much for writing a review of your recent hotel stay. We are glad to hear that you enjoyed the amenities we offer. Again, thank you for your feedback and we hope to welcome you again. Sincerely, Best Western Parkway Management More 

1 review
4 of 5 stars Reviewed December 8, 2014

I enjoyed my stay at this hotel and the cost was excellent for the level of service and accommodation provided. The staff were both courteous and helpful. I would recommend this hotel with no reservation..

Review collected in partnership with Best Western

Was this review helpful? Yes
ParkwayHotels, Owner at BEST WESTERN Parkway Hotel Toronto North, responded to this review

We want to personally thank you for posting your feedback on our TripAdvisor page; it means a lot to us. We are glad that you found our hotel to be up to your expectations; we rely on our guests’ satisfaction. Your feedback is really helpful not only for us, but for other travelers that are looking for a great hotel.... More 

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Additional Information about BEST WESTERN Parkway Hotel Toronto North

Address: 600 Hwy 7 East | (at Leslie Street), Richmond Hill, Ontario L4B 1B2, Canada
Phone Number:
Location: Canada > Ontario > Richmond Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Parkway Hotel Toronto North 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Richmond Hill
Richmond Hill Best Western
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario

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