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Holiday Inn Express Toronto - Markham

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10 East Pearce Street, Richmond Hill, Ontario L4B 0A8, Canada
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Holiday Inn Express Toronto - Markham
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Holiday Inn Express Toronto - Markham
Holiday Inn Express Toronto - Markham
Holiday Inn Express Toronto - Markham
Review This Hotel

169 reviews from our community

Traveler rating
    86
    59
    18
    3
    3
See reviews for
53
27
23
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I booked this hotel as we had a family funeral in Richmond Hill area and I wasn't really expecting anything other than a run of the mill hotel/motel to spend a night after a long drive from Ottawa and a sad day. The first thing I was going to do when my husband and I arrived at the hotel was... More 

Was this review helpful? Yes 1
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Karin C, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express... More 

Nova Scotia
Top Contributor
190 reviews 190 reviews
71 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the staff are amazing, very helpful and friendly. At first look the place is amazing and then you start to see that it is showing its age. The bed I had was King size and it is in desperate need to be replaced. It is way to soft, I sunk so low I actually thought it was a water... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Jjejermaster, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Sudbury, Canada
Top Contributor
157 reviews 157 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location is now a very busy place. They have added fresh biscuits turkey sausage patties and ham to their breakfast. The rooms continue to be clean, the staff very friendly and accomodating. Not far away is a restaurant power centre type with well over 15 franchises and individual specialties, like Korean BBQs, Brazilian restaurant, Melting Pot, not to downplay... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Norm907, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aejaz K Operations Manager More 

Toronto, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for one night and I was pleasantly surprised. We stayed in a king standard room on the fourth floor and it was great. New hotel (very modern). Clean. Pretty and practical rain shower with glass doors. Comfortable bed. Flat screen tv. No noise complaints. Free parking (bonus). Friendly staff. Free wifi (also a great bonus). It is... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Shan7777, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

Kitchener, Ontario
Top Contributor
68 reviews 68 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed January 9, 2015

I had posted a review on the Holiday Inn Express webpage that the management team took time to read and reply that they were sorry but they did not ever follow up with me directly, which is very disappointing. My wife and 4 kids recently stayed at this property Dec 28-30. My family and I travel quite a bit, we... More 

Was this review helpful? Yes 2
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Rgrs7, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We regret the overall dissatisfaction of your stay, I will contact you privately to discuss the same in... More 

Vancouver
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 31, 2014

Not sure if I've ever left a 5 star review. The property is newer than most of the HIEs that I stay at, that being said. The staff is really what does it for me whenever staying at any property. Aleks at the front desk is hands down the best front desk staffer I've come across at any IHG property,... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear YVR_Orange, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

Toronto, ON
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2014 via mobile

They say that it's attention to detail that makes greatness and this adage holds true in this instance. I have stayed at this location several times and it seems that success has impacted this location. Good value and great location but be careful not to rest on your laurels. The shine is coming off the apple here and it's evident... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Ovek66, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

Sudbury, Canada
Top Contributor
157 reviews 157 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 7, 2014

A couple of years since I visited here. Been going there since it openned. The place is starting to show some wear.......small things like the silicone around the tub and squeaking laminate floor........but overall still the comfortable beds, choice of pillows, great service, attentive desk clerks......breakfast, noticed they now have turkey sausage regularly, usual eggs preparations etc....coffee has changed......hotel was... More 

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear NormD907, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

Durham, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 27, 2014

We stayed here for one night in order to visit friends that lived nearby. Getting to the hotel by public transport from Toronto was horrendous. We ended up on the underground to Finch and then a $30 taxi into the middle of an industrial area. The hotel is fine and even has a swimming pool, after our journey I was... More 

Was this review helpful? Yes 1
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear EwanMarshall, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

Bloomington, Illinois
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

I stayed at this hotel multiple nights for business. The rooms are clean and the staff was helpful. It's conveniently located from Toronto in the surrounding area. Also not a bad drive to and from the main airport in Toronto. have stayed here multiple times because of the location.

Was this review helpful? Yes
AejazOperMgrFO, Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear RbnH00d, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is... More 

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