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Comfort Inn Simcoe

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85 The Queensway E., Simcoe, Ontario N3Y 4M5, Canada
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Comfort Inn Simcoe
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Comfort Inn Simcoe
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45 reviews from our community

Traveler rating
    7
    11
    17
    6
    4
See reviews for
9
10
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our hockey team just stayed at the Comfort Inn while playing at the local tournament. I can honestly we received the best customer service from Candace the manager than I have at any hotel. I am the coach of our team and because we weren't sure if we needed a second night depending if we made the semi finals. Candace... More 

Was this review helpful? Yes 1
Sydney, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 6, 2015

First of all, the staff, with the exception of the lady watching over the breakfasts, are very rude. The bath tub still had body hair from the last person who used it. It was late and I had already unpacked so I just rinsed it out. We had to stay there for 3 nights and the bathroom, except for a... More 

Was this review helpful? Yes 3
GMComfortInnSimcoe, General Manager at Comfort Inn Simcoe, responded to this review

Dear Janice M, I am so saddened to read such a negative review! On behalf of our entire team I would like to extend my sincere apologies for failing to exceed your expectations during your recent stay! I am shocked that any of our team members would be rude to any of our guests! Our team members understand the importance... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 4, 2014

Small lobby, no place offered to host a team gathering, some rooms upgraded/some not, the picture of the free breakfast does not match what is offered although what is offered is fresh yet simple. Tv in room was adequate and the fridge/microwave was nice.

Was this review helpful? Yes 2
Candace22S, General Manager at Comfort Inn Simcoe, responded to this review

Dear MMKM3537, I would like to thank you for your kind comments and constructive criticisms, it is through feedback like yours that we may continue to improve our operations. You will be pleased to hear the entire hotel is undergoing renovations currently and will be completed by the end of the month! We will then be serving our new hot... More 

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 25, 2014

We stay here a few times a year to visit nearby friends. Staff is always friendly enough, room is tidy enough. It's nice to have breakfast onsite and included, even though fast food joints are literally next door to the hotel and more down the street. Breakfast area is very clean. One Christmas they had a tray of WONDERFUL cookies... More 

Was this review helpful? Yes 1
Candace22S, General Manager at Comfort Inn Simcoe, responded to this review

Dear ChristyCanuk, Thank you very much for taking the time to write us a kind review. I am pleased you always choose our location when visiting your friends in Simcoe. You will be delighted to hear we are renovating our hotel this December and I would love to invite you back in the New Year to check out the final... More 

Palmerston
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 28, 2014

We didn't expect the Hilton, but a non-smoking room shouldn't smell like an ash tray. We stayed here on a Saturday night to allow us to attend a wedding in a nearby community. The rate was reasonable, the room was tidy,clean and had all the essentials...but oh that smoke laden odor! I might add that the front room check in... More 

Was this review helpful? Yes 2
Candace22S, General Manager at Comfort Inn Simcoe, responded to this review

Dear Jopoppa, Please accept my sincerest apologies for the lack of customer service you experience, this is certainly not a standard for us. As the new General Manager, I would like you to know that hospitality is my number 1 priority. I would also like to inform you that our entire hotel will be undergoing renovations beginning December 1, 2014.... More 

London, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 13, 2014

Stayed at this hotel for a single night during the Simcoe Fall Fair (Thanksgiving) weekend. The front desk staff were disinterested in what they were doing and I got the impression they were slightly annoyed at my distracting them from their conversation when I arrived. My hotel room was on the second floor and was pitiful. Furnishings dating from either... More 

Was this review helpful? Yes 1
Candace22S, General Manager at Comfort Inn Simcoe, responded to this review

Dear Maple LeafF, I am very saddened by your review. Please accept my sincerest apologies for not meeting your overall expectations of our hotel. As the new General Manager of Comfort Inn Simcoe, providing excellent hospitality and clean comfortable rooms will be at the top of my priority list. You will be pleased to hear that as of December 1st,... More 

Charleston, WV
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 13, 2014

I have stayed at this location twice now and both times were great. The front desk staff is professional (Not overly friendly but NOT rude) but the room was nice both times. I will ask for a ground floor room next time. They feature a nice sliding glass door to a little patio. Overall a nice stay. I will repeat... More 

Was this review helpful? Yes 1
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2014

Friendly staff but my room had an awful smell. Also it was full of fake plants, which makes me uneasy because how is that room ever cleaned properly with all those plants. I wanted to pay for my room with interact and due to daily limits I had to pay in chunks of $500 over the period of two weeks... More 

Was this review helpful? Yes 3
Niagara Falls, Ontario
Top Contributor
105 reviews 105 reviews
37 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed June 1, 2014 via mobile

Stayed here for a baseball tournament in the area. Rooms are fine but some small improvements could make things a lot better. 1. Worst pillows ever. They are the size of a couch throw pillow and no matter how you scrunch them up, they don't do the job. 2. Horrible water pressure in shower. If you have a lot of... More 

Was this review helpful? Yes 2
Miller Lake, Canada
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is tired and in need of freshening up. Our room was typical of other Comfort Inns we had stayed in. Upon returning to the hotel for the evening we found a large swarm of ants in our bathroom. We immediately notified concierge and we were offered a new room. In our room was a bottle of wine and... More 

Was this review helpful? Yes 1
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